2020 TOYOTA HIGHLANDER Accessories, Audio & Navigation (in English)

3538-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
Calls can be made by saying the
voice tag of a registered contact
in the contact list. ( P.244)
1 Select “Manage Voice Tags”.
2 Select the desired item to be
set.
Select to register a new voice
tag. ( P.353)
Select to edit a voice tag.
( P.353)
Select to delete a voice tag.
( P.353)
■Registering a voice tag
Up to 50 voice tags can be reg-
istered.
1 Select “New”.
2 Select the desired contact to
register a voice tag for.
3 Select “REC” and record a
voice tag.
 When recording a voice tag,
do so in a quiet area.
“Play”: Select to play the voice tag.
4 Select “OK” when voice tag
registration is complete.
■Editing a voice tag
1 Select “Edit”. 2
Select the desired contact to
edit.
3 Follow the steps in “Register-
ing a voice tag” from step 3.
( P.353)
■Deleting the voice tag
1 Select “Delete”.
2 Select the desired contact
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and
deleted at the same time.
●Voice tags are deleted when the
set language of the system is
changed. ( P.66)
1 Display the phone settings
screen. ( P.345)
2 Select “Messaging”.
3 Select the desired item to be
set.
Select to set automatic mes-
sage transfer on/off.
Select to set automatic mes-
sage readout on/off.
Select to set updating mes-
sage read status on phone
Setting voice tags
A
B
C
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A
B
C

3548-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
on/off.
Select to set display of mes-
saging account names on the
message screen on/off.
When set to on, messaging
account names used on the
cellular phone will be dis-
played.
Select to change the vehicle
signature settings. (P.354)
Select to reset all setup
items.
●Depending on the phone, these
functions may not be available.
1 Select “Vehicle Signature”.
2 Select the desired item to be
set.
Select to set adding the vehi-
cle signature to outgoing
messages on/off.
Select to edit the vehicle sig-
nature. ( P.354)
Select to reset all setup
items.
■Editing vehicle signature
1 Select “Edit Vehicle Signa-
ture”.
2 Enter desired signature with
using keyboard.
3 Select “OK”.
4 Select “OK” on the confirma-
tion screen, or select “Edit
Again” when it needs to
amend.
Vehicle signature settings
D
E
F
A
B
C

3558-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
8-3.What to do if...
■The connected device may
not be a compatible Blue-
tooth
® cellular phone.
For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toyota.com/
audio-multimedia in the United
States,
https://www.toyota.ca/
connected in
Canada, and
http://www.toyotapr.com/
audio-multimedia in Puerto Rico
■The Bluetooth® version of
the connected cellular
phone may be older than
the specified version.
Use a cellular phone with Blue-
tooth
® version 2.0 or higher
(recommended: Ver. 4.2 or
higher). ( P.43)
■An incorrect passcode was
entered on the cellular
phone.
Enter the correct passcode on
the cellular phone.
■The registration operation
has not been completed on
the cellular phone side.
Complete the registration opera-
tion on the cellular phone
(approve registration on the
phone).
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.48)
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the followings.
Troubleshooting
When using the
hands-free system with a
Bluetooth
® device
The hands-free system or
Bluetooth
® device does not
work.
When registering/connect-
ing a cellular phone
A cellular phone cannot be
registered.

3568-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
■Another Bluetooth® device
is already connected.
Manually connect the cellular
phone you wish to use to this
system. ( P.46)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
® function
on the cellular phone.
■Automatic Bluetooth® con-
nection on this system is
set to off.
Set automatic Bluetooth
® con-
nection on this system to on
when the engine switch switch> is in ACC or ON.
( P. 5 1 )
■Preferred device settings
function on this system is
set to on.
Set preferred device settings
function on this system to off.
( P. 5 1 )
Set the desired cellular phone to
the highest automatic connec-
tion priority. ( P.51)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
® function
on the cellular phone.
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.48)
■Your vehicle is in a area.
Move to where no longer
appears on the display.
A Bluetooth
® connection
cannot be made.A cellular phone cannot be
connected.
When making/receiving a
call
A call cannot be
made/received.

3578-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
■The profile version of the
connected cellular phone
may not be compatible with
transferring phonebook
data.
For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toyota.com/
audio-multimedia in the United
States,
https://www.toyota.ca/
connected in
Canada, and
http://www.toyotapr.com/
audio-multimedia in Puerto Rico
■Automatic contact transfer
function on this system is
set to off.
Set automatic contact transfer
function on this system to on.
( P.348)
■Passcode has not been
entered on the cellular
phone.
Enter the passcode on the cellu-
lar phone if requested (default
passcode: 1234).
■Transfer operation on the
cellular phone has not com-
pleted.
Complete transfer operation on
the cellular phone (approve
transfer operation on the
phone).
■Automatic contact transfer
function on this system is
set to on.
Set automatic contact transfer
function on this system to off.
( P.348)
■Message transfer is not
enabled on the cellular
phone.
Enable message transfer on the
cellular phone (approve mes-
sage transfer on the phone).
■Automatic transfer func-
tion on this system is set to
off.
Set automatic transfer function
on this system to on. ( P.348)
When using the phone-
book
Phonebook data cannot be
transferred manually/auto-
matically.
Phonebook data cannot be
edited.
When using the Blue-
tooth
® message function
Messages cannot be viewed.

3588-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
■Notification of
SMS/MMS/E-mail reception
on this system is set to off.
Set notification of
SMS/MMS/E-mail reception on
this system to on. ( P.346)
■Automatic message trans-
fer function is not enabled
on the cellular phone.
Enable automatic transfer func-
tion on the cellular phone.
■Connection confirmation
display on this system is
set to on.
To turn off the display, set con-
nection confirmation display on
this system to off. ( P.52)
*: The engine switch switch> is in ACC or ON.
■The cellular phone is not
close enough to this sys-
tem.
Bring the cellular phone closer
to this system.
■Radio interference has
occurred.
Turn off Wi-Fi
® devices or other
devices that may emit radio
waves.
■The cellular phone is the
most likely cause of the
symptom.
Turn the cellular phone off,
remove and reinstall the battery
pack, and then restart the cellu-
lar phone.
Enable the cellular phone’s
Bluetooth
® connection.
Disable the Wi-Fi
® connection of
the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application
installed on the cellular phone,
carefully check its source and
how its operation might affect
this system.
●For details, refer to the owner’s
manual that came with the cellular
phone.
New message notifications
are not displayed.
In other situations
The Bluetooth
® connection
status is displayed at the top
of the screen each time the
system is activated
*.
Even though all conceivable
measures have been taken,
the symptom status does not
change.

359
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
9
9
Connected Services
Connected Services
.9-1. Connected Services over-view
Functional overview .... 360
Type A: Function achieved by using a smart phone or
DCM .......................... 361
Type B: Function achieved by using DCM and the sys-
tem ............................ 364
Type C: Function achieved by using DCM............ 366
Type D: Function achieved by using DCM and a smart
phone ........................ 368
9-2. Connected Services oper- ation
Toyota Apps ................ 370
Destination Assist........ 374
9-3. Setup Toyota Apps settings ... 376

3609-1. Connected Services overview
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
9-1.Connected Services overview
The functions included are
classified into the following
four types.
• Type A: Function achieved by
using a smart phone or an
embedded cellular device in the
vehicle (DCM: Data Communica-
tion Module) and the system
• Type B: Function achieved by using DCM and the system
• Type C: Function achieved by using DCM
• Type D: Function achieved by using DCM and a smart phone
●Each function is available in the
following areas:
• Toyota apps is available in the contiguous Unit ed States, Wash- ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico, Canada and Mexico.
• Destination Assist is available in the contiguous United States,
Washington D.C., Puerto Rico,
Hawaii, the United States Virgin
Islands, Canada, and limited
areas of Alaska for vehicles that
contain the appropriate map data.
• Dynamic Navigation is available in the contiguous United States,
Washington D.C. and Alaska.
• Dynamic Navigat ion is not avail-
able in Puerto Rico, Canada, and
the United States Virgin Islands.
•Wi-Fi
® hotspot is available in the
contiguous United States, Wash-
ington D.C., Alaska and Hawaii.
•Wi-Fi
® hotspot is not available in
Puerto Rico, Canada, and the
United States Virgin Islands.
• Safety Connect is available in the contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
• Remote Connect is available in the contiguous United States,
Washington D.C., Alaska, Hawaii,
the United States Virgin Islands,
Puerto Rico and Canada.
• Service Connect is available in the
contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
●Connected services functionality
is dependent upon network recep-
tion level and signal strength.
Functional over view
Toyota Connected hotspot
includes Toyota apps, Desti-
nation Assist, Service Con-
nect, Dynamic Navigation,
Wi-Fi
® hotspot, Safety Con-
nect and Remote Connect.
Functional overview
FunctionTy p e
Toyota appsType A
Destination Assist,
Dynamic Navigation,
Wi-Fi
® hotspot
Type B
Safety ConnectType C
Remote Connect, Ser-
vice ConnectType D