
471
7
When trouble arises
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.

4737-2. Steps to take in an emergency
7
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is o ff. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

4947-2. Steps to take in an emergency
Secure the luggage floor cover
using the hook provided.
Remove the tool tray.
Loosen the center fastener that
secures the spare tire.
When taking out or stowing the
spare tire, make sure to firmly
hold opposite end of the tire.
2
3
4
WARNING
■When storing the spare tire
Be careful not to catch fingers or other body parts between the spare
tire and the body of the vehicle.

4997-2. Steps to take in an emergency
7
When trouble arises
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the flat tire, tire jack and all tools.
■The compact spare tire
●The compact spare tire is identified by the label “TEMPORARY US E
ONLY” on the tire sidewall.
Use the compact spar e tire temporarily, and only in an emergenc y.
●Make sure to check the tire inflation pressure of the compact spare tire.
( P. 5 2 8 )
■When using the compact spare tire
As the compact spare tire is not equipped with a tire pressure warning
valve and transmitter, low inflation pressure of the spare tire will not be
indicated by the tire pressure warning system. Also, if you rep lace the
compact spare tire after the tire pressure warning light comes on, the light
remains on.
■When the compact spa re tire is equipped
When driving with the compact spare tire installed, the vehicle height will
be different than when driving with standard tires.
■If you have a flat front tire on a road covered with snow or ic e (vehi-
cles with 16 or 17-inch wheels)
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and f it tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
4
5
1
2
3

5197-2. Steps to take in an emergency
7
When trouble arises
NOTICE
■To avoid damaging the transmission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are pe rformed,
the vehicle may require towing to be freed.

578Alphabetical index
Clock ................................. 106, 118
Coat hooks ............................... 383
Condenser ................................ 415
Connected services
*
Console box ............................. 363
Consumption screen............................. 145, 146
Coolant Capacity ................................ 526
Checking ............................... 414
Preparing and checking before winter....................... 343
Cooling system ........................ 414
Hybrid system overheating......................... 514
Cruise control
Dynamic radar cruise control with full-speed range .......... 274
Cup holders.............................. 365
Curtain shield airbags ............... 35
Customizable features ............ 547 Daytime running light
system.................................... 233
Defogger Outside rear view
mirrors ................................ 352
Rear window ......................... 352
Windshield ............................ 352
Dimensions .............................. 522
Dinghy towing.......................... 207
Display Dynamic radar cruise control with full-speed range .......... 274
LDA (Lane Departure Alert
with steering control) .......... 264
Multi-information display ........................ 106, 118
Warning messages ............... 485
Do-it-yourself maintenance .... 406
Door courtesy lights Location ................................ 359
Wattage ................................ 530
D

580Alphabetical index
Emergency, in case ofIf a warning buzzer sounds ................................ 475
If a warning light turns on...... 475
If a warning message is displayed ............................ 485
If the 12-volt battery is
discharged .......................... 507
If the electronic key does not operate properly ................. 504
If the hybrid system will not start ........................ 502
If the vehicle is trapped in
rising water ......................... 470
If you have a flat tire ............. 491
If you lose your keys ............. 151
If you think something is wrong.................................. 474
If your vehicle becomes
stuck ................................... 518
If your vehicle has to be stopped in an emergency ... 469
If your vehicle needs to be towed .................................. 471
If your vehicle overheats ....... 514
Engine ACCESSORY mode ............. 210
Compartment ........................ 410
Engine switch........................ 208
Hood ..................................... 408
How to start the hybrid system ......... ....................... 208
Identification number ............ 523
If your vehicle has to be stopped in an
emergency.......................... 469
Ignition switch
(power switch) .................... 208
Overheating .......................... 514
Power switch......................... 208 Engine coolant
Capacity................................ 526
Checking............................... 414
Preparing and checking before winter ...................... 343
Engine coolant temperature gauge ..................................... 102
Engine oil Capacity................................ 525
Checking............................... 411
Preparing and checking before winter ...................... 343
Engine switch .......................... 208
Enhanced VSC ......................... 288
EPS (Electric Power Steering) ..... 289
Warning light......................... 476
EV drive mode ......................... 215
Event data recorder (EDR).......... 9
Exclusive jump starting terminal .................................. 507

590Alphabetical index
Tires .......................................... 422Chains................................... 344
Checking ............................... 422
Glossary................................ 541
If you have a flat tire ............. 491
Inflation pressure .................. 528
Replacing .............................. 491
Rotating tires......................... 422
Size ....................................... 528
Snow tires ............................. 345
Spare tire .............................. 491
Tire pressure warning system ......... ....................... 423
Uniform Tire Quality Grading............................... 539
Warning light ......................... 478
Tools ......................................... 491
Top tether strap ......................... 70
Total load capacity .................. 205
Towing Dinghy towing ....................... 207
Emergency towing ................ 471
Trailer towing ........................ 206
Toyota parking assist monitor
*
Toyota Safety Sense P ............ 247
Automatic High Beam ........... 235
Dynamic radar cruise control with full-speed range .......... 274
LDA (Lane Departure Alert with steering control) .......... 264
PCS (Pre-Collision System) .............................. 253 TRAC (Traction Control) ......... 288
Traction battery
(hybrid battery)........................ 83
Traction Control (TRAC) ......... 288
Traction motor (electric motor) ........................ 79
Trailer towing .......................... 206
Transmission
Driving mode select switches ............................. 338
Hybrid transmission .............. 218
If the shift lever cannot be shifted from P ..................... 222
Paddle shift switches ............ 221
S mode ................................. 220
Trip meters ............................... 102
Trunk ........................................ 160
Grocery bag hooks ............... 368
Internal trunk release lever ... 161
Smart key system ................. 160
Trunk light ............................. 161
Trunk opener ........................ 160
Wireless remote control ........ 160
Trunk light Trunk light ............................. 161
Wattage ................................ 530
Turn signal lights Replacing light
bulbs................... 455, 461, 464
Turn signal lever ................... 224
Wattage ................................ 530
USB charging port................... 371
USB memory
*
USB port*
U