5177-2. Steps to take in an emergency
7
When trouble arises
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check for the multi-infor-
mation display.
If the message d oes not disappear:
Stop the hybrid system and contact your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle
may be driven normally.
However, if the message appears again frequently, contact your To y o t a
dealer.
WARNING
■ To prevent an accident or injury when inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the ho od until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the “READY” indi-
cator is off. When the hybrid system is operating, the gasoline engine may
automatically start, or the cooling fan may suddenly operate even if the
gasoline engine stops. Do not touch or approach rotating parts such as the
fan, which may lead to fingers or clothing (especially a tie, a scarf or a muf-
fler) getting caught, resulting in serious injury.
● Do not loosen the radiator cap and the coolant reservoir cap wh ile the
hybrid system and radiator are hot.
High temperature steam or coolant could spray out.
NOTICE
■ When adding engine/power control unit coolant
Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sa nd or dust
etc.).
● Do not use any coolant additives.
6
5187-2. Steps to take in an emergency
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheel s
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, de press the accelerator pedal.
■When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
1
2
3
4
5
Press to turn off TRAC.
WARNING
■When attempting to f ree a stuck vehicle
If you choose to push the vehicle back and forth to free it, ma ke sure the
surrounding area is clear to avoid striking other vehicles, obj ects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pe dal depressed.
This may lead to unexpected rapid acceleration of the vehicle t hat may
cause an accident resulting in death or serious injury.
573What to do if... (Troubleshooting)
●Did you press the power switch while firmly depressing the brake pedal?
( P. 208)
●Is the shift lever in P? ( P. 211)
●Is the electronic key anywhere detectable inside the vehicle? ( P. 164)
●Is the steering wheel unlocked? (P. 212)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 505)
●Is the 12-volt battery discharged? ( P. 507)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake p edal with the
power switch in ON mode. ( P. 222)
●It is locked automatically to prevent theft of the vehicle. ( P. 212)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 185)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not operating) for a peri od of
time. ( P. 211)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be t urned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically
574What to do if... (Troubleshooting)
●The seat belt reminder light is flashing
Are the driver and the passenger wearing the seat belts? (P. 478)
●The parking brake indicator is on
Is the parking brake released? (P. 225)
Depending on the situation, other types of warning buzzer may also sound.
( P. 475, 485)
●Did anyone inside the vehicle open a door during setting the al arm?
The sensor detects it and the alarm sounds. ( P. 92)
To stop the alarm, turn the power switch to ON mode or start th e hybrid
system.
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. ( P. 485)
●When a warning light turns on or a warning message is displayed , refer to
P. 475, 485.
●Stop the vehicle in a safe place and replace the flat tire with the spare
tire. ( P. 491)
●Try the procedure for when the vehicle becomes stuck in mud, di rt, or
snow. ( P. 518)
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
A warning buzzer sounds w hen leaving the vehicle
A warning light turns on or a warning message is displayed
When a problem has occurred If you have a flat tire
The vehicle becomes stuck
580Alphabetical index
Emergency, in case ofIf a warning buzzer sounds ................................ 475
If a warning light turns on...... 475
If a warning message is displayed ............................ 485
If the 12-volt battery is
discharged .......................... 507
If the electronic key does not operate properly ................. 504
If the hybrid system will not start ........................ 502
If the vehicle is trapped in
rising water ......................... 470
If you have a flat tire ............. 491
If you lose your keys ............. 151
If you think something is wrong.................................. 474
If your vehicle becomes
stuck ................................... 518
If your vehicle has to be stopped in an emergency ... 469
If your vehicle needs to be towed .................................. 471
If your vehicle overheats ....... 514
Engine ACCESSORY mode ............. 210
Compartment ........................ 410
Engine switch........................ 208
Hood ..................................... 408
How to start the hybrid system ......... ....................... 208
Identification number ............ 523
If your vehicle has to be stopped in an
emergency.......................... 469
Ignition switch
(power switch) .................... 208
Overheating .......................... 514
Power switch......................... 208 Engine coolant
Capacity................................ 526
Checking............................... 414
Preparing and checking before winter ...................... 343
Engine coolant temperature gauge ..................................... 102
Engine oil Capacity................................ 525
Checking............................... 411
Preparing and checking before winter ...................... 343
Engine switch .......................... 208
Enhanced VSC ......................... 288
EPS (Electric Power Steering) ..... 289
Warning light......................... 476
EV drive mode ......................... 215
Event data recorder (EDR).......... 9
Exclusive jump starting terminal .................................. 507
582Alphabetical index
Hands-free system (for cellular phone)
*
Head restraints ........................ 177
Head-up display ....................... 134
Headlights ................................ 232 Automatic headlight leveling ............................... 234
Automatic High Beam ........... 235
Light switch ........................... 232
Replacing light bulbs............. 464
Windshield wiper linked headlight illumination .......... 234
Heaters
Automatic air conditioning system ............ 348
Outside rear view mirrors...... 352
Seat heaters ......................... 357
Seat ventilators ..................... 357
High mounted stoplight
Replacing .............................. 464
High voltage components......... 83
Hill-start assist control............ 289
Hood ......................................... 408
Hooks Coat hooks............................ 383
Grocery bag hooks ............... 368
Retaining hooks (floor mat)..... 24
Horn .......................................... 179
HUD (Head-up display)............ 134 Hybrid battery
(traction battery) ..................... 83
Hybrid battery
(traction battery) air
intake vent ....................... 84, 444
Hybrid system............................ 79 Emergency shut off system .... 84
Energy monitor/
consumption screen ........... 140
EV drive mode ...................... 215
High voltage components ....... 83
Hybrid System Indicator ....... 104
Hybrid system precautions ..... 83
Hybrid vehicle driving tips ..... 340
If the hybrid system will not start ........................ 502
Overheating .......................... 514
Power (ignition) switch.......... 208
Starting the hybrid system .... 208
Vehicle proximity notification system .......... ..................... ... 80
Hybrid System Indicator ......... 104
Hybrid transmission................ 218
If the shift lever cannot be shifted from P ..................... 222
H
588Alphabetical index
Shift lever ................................. 218Hybrid transmission .............. 218
If the shift lever cannot be shifted from P ................ 222
S mode ................................. 220
Shift lock system ..................... 222
Side airbags ............................... 35
Side marker lights ................... 232 Light switch ........................... 232
Replacing light bulbs ................... 456, 461, 464
Wattage ................................ 530
Side mirrors ............................. 183
Adjusting and folding ............ 183
BSM (Blind Spot Monitor) ..... 295
Side turn signal lights
Replacing light bulbs............. 464
Turn signal lever ................... 224
Smart key system .................... 164
Antenna location ................... 164
Entry functions .............. 154, 160
Starting the hybrid system .... 208
Snow tires ................................ 345
Spare tire .................................. 491 Inflation pressure .................. 528
Storage location .................... 491
Spark plug ................................ 526
Specifications .......................... 522 Speedometer............................ 102
Sport mode .............................. 338
Steering lock
Column lock release ............. 212
Steering wheel ......................... 179 Adjustment............................ 179
Audio switches
*
Meter control switches ..................... 107, 119
Stoplights
Replacing light bulbs ............ 464
Storage feature ........................ 362
Stuck If the vehicle becomes stuck ................................... 518
Sun visors ................................ 369
Sunshade
Roof ...................................... 189
Switches
Audio remote control switches
*
Automatic High Beam switch ................................. 235
Brake hold switch ................. 229
Cruise control switch ............ 274
Door lock switches................ 156
Driving mode select switches ............................. 338
Emergency flasher switch..... 468
EV drive mode switch ........... 215