2020 TESLA MODEL Y service

Service Intervals
Your vehicle should generally be serviced on an as-needed basis. However, Tesla recommends the following maintenance items and intervals, as
applicable to your vehicle, to ensure continued reliability and
e

Regularly inspect the exterior paint for damage. Treat minor chips and scratches using a paint touch-up pen (available for purchase from Tesla). Use the touch-up
pen after washing but before polishing or waxing.
Repair rock chips, fractures or scratches. Refer to
https://www.tesla.com/support/body-shop-support for
more information on repair locations and available
services.
CAUTION: Do not use cutting pastes, color
restoration compounds, or polishes containing
harsh abrasives. These can scour the surface and
permanently damage the paint.
CAUTION: Do not use chrome polish or other
abrasive cleaners.
Using a Car Cover
To preserve the cosmetic appearance of the body when
Model Y is not being used, use a genuine Tesla car
cover. Car covers can be purchased from Tesla. See
Parts and Accessories on page 177.
CAUTION: Use only a Tesla-approved car cover
when Model Y is plugged in. Using a non-Tesla car
cover can prevent the Battery from being
adequately cooled during charging.
Floor Mats
To extend the life of your carpet and make them easier
to clean, use genuine Tesla
floor mats (see Parts and
Accessories on page 177). Maintain floor mats by
regularly cleaning them and checking that they are
properly attached. Replace
floor mats if they become
excessively worn.
WARNING: To avoid potential interference with a
foot pedal, ensure that the driver’s floor mat is
securely fastened, and never place an additional
floor mat on top of it. Floor mats should always
rest on top of the vehicle carpeting surface and
not on another floor mat or other covering.
Cleaning
172MODEL Y OWNER

Motor Type
Rear motor: AC permanent magnet synchronous motor, liquid-cooled, with variable frequency drive.
Front motor: AC induction motor, liquid-cooled, with variable frequency drive.
Transmission
TypeSingle speed fixed gearGearbox Ratio9:1
Steering
TypeRack and pinion with electronic power steering, speed sensitiveNumber of turns lock to lock2.00Turning Circle (curb to curb)39.8 ft (12.1 m)
Brakes
Type4-wheel anti-lock braking system (ABS) with Electronic Brake Force Distribution, Integrated Advanced Stability Control and Electronic Accelerator pedal actuated
regenerative braking systemCalipers
Front: Four piston fixed
Rear: Integrated Electronic Parking Brake Sliding
Rotor Diameter (ventilated)
Front (non-Performance): 14.0"/355 mm
Front (Performance): 14.0"/355 mm
Rear (non-Performance): 13.2"/335 mm
Rear (Performance): 13.2”/335 mm
Front Rotor thickness
New (non-performance): 0.98"/25 mm
New (performance): 1.06" / 27 mm Service limit (non-performance): 0.91”/23 mmService limit (performance): 0.98" / 25 mm
Rear Rotor thickness
New (non-performance): 0.79"/20 mm
New (performance): 0.87" / 22 mm Service limit (non-performance): 0.71”/18 mm
Service limit (performance): 0.79" / 20 mm
Front Brake Pad Thickness (excluding back plate)
New: 0.393"/10 mm
Service limit: 0.085"/2.15 mm
Rear Brake Pad Thickness (excluding back plate)
New: 0.354"/9 mm
Service limit: 0.078"/2 mm
Subsystems
183Specifications

Performance Front Brake Pad
Thickness (excluding back
plate)
New: 0.393"/10 mm Service limit: 0.085"/2.15 mm
Performance Rear Brake Pad
Thickness (excluding back
plate)
New: 0.354"/ 9 mm Service limit: 0.071"/1.8 mm
Parking brakeElectrically actuated parking brake integrated into rear caliper
Suspension
FrontIndependent, double wishbone, coil spring/telescopic damper, sway barRearIndependent, multi-link, coil spring/telescopic damper
Battery - 12V
Rating33 amp hour or higherVoltage and Polarity12V negative (-) ground
Battery - High Voltage
TypeLiquid-cooled lithium ion (Li-ion)Nominal Voltage360 V DCTemperature RangeDo not expose Model Y to ambient temperatures above 140

Wheel Specifications (Factory)
Wheel DiameterLocationWidth (in)Offset (mm)19"Front/Rear9.54520"Front/Rear9.54521"Front9.54021"Rear10.548Lug Nut Torque129 lb. ft (175 Nm)Lug Nut Socket Size21 mmNOTE: For instructions on how to jack/lift Model Y, see Jacking and Lifting on page 176.
Tire Specifications (Factory)
Tire SizeLocationSize19"Front/Rear255/45R1920"Front/Rear255/40R2021"Front255/35R2121"Rear275/35R21Tire pressures vary depending on the type of tires fitted. Refer to the tire pressures printed on the Tire and
Loading Information label. This label is located on the center door pillar and is visible when the
driver’s door is
open (see
Maintaining Tire Pressures on page 164).
Winter tires can be purchased from a Tesla service center or may be available for purchase on the Tesla web site.
Wheels and Tires
185Specifications

Tesla Roadside Assistance is available to you 24 hours a day, 365 days a year, for the duration of your warranty period. Tesla Roadside Assistance is also available to speak with roadside service professionals to answer any
questions and explain the proper procedure for transporting your vehicle.
When contacting Tesla Roadside Assistance, please provide:

DO NOT TRANSPORT WITH
WHEELS ON THE GROUND
The rear motor in Model Y generates power when the
wheels spin. Always transport
Model Y with all four tires
off the ground. Ensure that the tires are unable to spin
at any time during transport.
WARNING: NEVER TRANSPORT YOUR VEHICLE
WITH THE TIRES IN A POSITION WHERE THEY
CAN SPIN. DOING SO CAN LEAD TO
SIGNIFICANT DAMAGE AND OVERHEATING. IN
RARE CASES EXTREME OVERHEATING MAY
CAUSE THE SURROUNDING COMPONENTS TO
IGNITE.
Do not transport Model Y using any method that is not
specified by Tesla. Adhere to the instructions provided
in the following sections and observe all warnings and
cautions provided. Damage caused by improper
transporting of your vehicle is not covered by the
warranty.
NOTE: Tesla is not liable or responsible for reimbursing
services not dispatched through Tesla Roadside Assistance.
Approved Methods for Transporting
NOTE: The tires are allowed to rotate slowly (under 3
mph or 5 km/h) and for a very short distance (less than
30 feet or 10 meters) only when Transport Mode is
enabled (see
Activate Transport Mode on page )
while the vehicle is being winched onto a
flatbed truck
or pulled out of a parking space for repositioning.
Exceeding these boundaries can lead to
significant

damage and overheating that is not covered by the
warranty.
A flatbed truck or comparable transport vehicle is the
recommended method of transporting
Model Y. The
vehicle can face either direction when using a
flatbed.
If Model Y must be transported without a flatbed truck,
then wheel lifts and dollies must be used to ensure that
all four wheels are
off of the ground. This method may
only be used for a maximum of
35 miles (55 km), and
must not exceed the manufacturer speed rating of the
dollies. With this method, Tesla recommends the vehicle
facing forward so that the front wheels are lifted and the rear wheels are on dollies.
CAUTION: Enable Transport Mode (see Activate
Transport Mode on page ) before winching
Model Y onto a flatbed truck (see Pull Onto
Flatbed Truck From Front on page and Pull
Onto Flatbed Truck From Rear on page ). If
Transport Mode is not available or the
touchscreen is not accessible, self-loading dollies
or tire skates must be used to load the vehicle
into the approved transportation position. Tesla is
not responsible for any damage caused by or
during the transport of Model Y, including
personal property damage or damage caused by
using self-loading dollies or tire skates.
WARNING: Model Y is equipped with high voltage
components that may be compromised as a result
of a collision (see High Voltage Components on
page 154). Before transporting Model Y, it is
important to assume these components are
energized. Always follow high voltage safety
precautions (wearing personal protection
equipment, etc.) until emergency response
professionals have evaluated the vehicle and can
accurately confirm that all high voltage systems
are no longer energized. Failure to do so may
result in serious injury.
Activate Transport Mode
Transport Mode keeps the parking brake disengaged
while winching
Model Y onto a flatbed truck. When
active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. The following
are required to enable Transport Mode:

2. Self-test of internal ground fault monitoring circuit failed3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for
the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall
Connector.
b.
Remove the face plate and inspect the wiring
terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all
wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made
secure, restore power to the Wall Connector and try charging again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through
your Mobile App.
(CC_a005)
Unable to charge - Wall Connector
GFCI tripped
Disconnect and retry or use
different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path.
Possible Line to ground or Neutral to ground fault.
What to do:
Try again by disconnecting the Wall Connector from the
vehicle and reconnecting. If the problem persists, turn
OFF the circuit breaker servicing the Wall Connector,
wait 10 seconds, turn the circuit breaker ON again, then
try reconnecting the Wall Connector to the vehicle. If the
problem persists, contact Tesla.
(CC_a006)
Unable to charge