2020 SUBARU OUTBACK Getting Started Guide

SUBARU of America, Inc.
One Subaru Drive
Camden, NJ 08103-9800
MSA5B2004A
Issued July 2019
Printed in USA 07/19
Love. It’s what makes a Subaru, a Subaru.
Getting
Started Guide
Outback
2020

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2PURPOSE OF THIS GUIDE
4 ENTRY AND EXIT
8 INSTRUMENT PANEL
10 GETTING COMFORTABLE
24 CONTROLS
29 GAUGES AND WARNING LIGHTS
30 OPERATING THE VEHICLE
38 REFUELING
39 PASSENGER/CARGO AREAS
46 ENGINE COMPARTMENT
49 ADDITIONAL SPECIFICATIONS
52 STARLINK OVERVIEW
58 STARLINK HOME
62 CREATING A DRIVER PROFILE
66 MULTIMEDIA
69 PHONE
73 APPS
78 SUBARU STARLINK™ SAFETY AND SECURITY
81 MAPS(IF EQUIPPED)
100 SETTINGS AND UPDATES
110 APPENDIX: HOW TO
124 INDEX
TABLE OF CONTENTS

FORWARD
Congratulations on choosing a Subaru vehicle! This Getting Started Guide is designed to
provide information on the basic operation and key features of your Subaru and STARLINK
Systems on your Subaru vehicle.
IMPORTANT SAFETY INFORMATION
The Getting Started Guide is not intended as a substitute for the Owner’s Manual. We
strongly encourage you to review the entire Owner’s Manual to ensure complete
understanding.
ADDITIONAL RESOURCES
If you’re having difficulty using any of the functions outlined in this guide, you can get more
information from the following sources:
Your Subaru Owner’s Manual:
Located in the glovebox
Online Subaru Owner’s Resources:
www.subaru.com/owners
Subaru Customer Support:
www.subaru.com/customer-support
1-800-SUBARU3 (1-800-782-2783)
PURPOSE OF THIS GUIDE
2

IN CASE OF EMERGENCY
SUBARU STARLINK™ Safety and Security(subscription required)
SOS Emergency:Press the red “SOS” button on the overhead
console in the event of an emergency to speak with a SUBARU
STARLINK™ Customer Care Advisor.
Enhanced Roadside Assistance: Press the blue “i” button on the
overhead console or select the “Roadside Assistance” option in the
“MySubaru” menu on the multimedia system.
Subaru Roadside Assistance
Subaru Roadside Assistance is free and standard on your Subaru. Coverage is automatic;
there are no forms to complete. Subaru Roadside Assistance is available anytime during
the 3-year/36,000-mile Subaru Limited Warranty, whichever comes first.* A Subaru
Roadside Assistance decal has been affixed to the driver’s door window. Please refer to
the Roadside Assistance guide in the owner's information kit for the details on this
coverage.
Subaru Roadside Assistance:
1-800-261-2155
Roadside assistance helps with:
• Towing to the nearest authorized Subaru Retailer if you cannot safely drive your Subaru
• Jump-start if your battery is dead
• Gasoline delivery if you run out of gas
• Flat tire change to install your spare
• Emergency lockout service
• National Subaru Retailer locator service, with phone numbers and location of the nearest Retailer anywhere in the U.S. or Canada
*See your Retailer for details.
TOWING YOUR ALL-WHEEL DRIVE SUBARU
Since Subaru Symmetrical All-Wheel Drive distributes power to all four wheels, improper
towing may damage your AWD system. The best way to tow your Subaru is with a flatbed
truck by your Subaru Retailer or a commercial towing service.
PURPOSE OF THIS GUIDE
3

KEYLESS ENTRY
1Lock/Arm
• Pressing this button will lock all doors, rear gate and fuel door and activate the security alarm.
• If any of the doors or the rear gate are not fully closed, five rapid chirps will sound and the hazard warning flashers will
flash.
• Pressing this button three times (within five seconds) will activate the vehicle finder function. If you are within 30 feet
of your Subaru, the horn will sound once, and the hazard
warning flashers will flash three times.
2 Unlock/Disarm
• Pressing this button once will unlock the driver’s door and fuel door if set to do so in the Touchscreen.
• Pressing this button twice (within five seconds) will unlock all doors and rear gate.
• When you press this button, the interior lights will illuminate, if set to the “DOOR” position on the overhead console
switch.
3 Rear Gate
• Pressing this button will unlock the rear gate.
• If equipped with a power rear gate, pressing and holding this button will open or close the rear gate.
4 Panic Alarm
• Pressing this button will sound the horn and flash the hazard warning lights.
• Press any button on the access key fob or transmitter to deactivate.
Access Key Fob
Transmitter
ENTRY AND EXIT
4

Automatic Door Locking/Unlocking
With this function, all doors and the fuel lid will automatically lock or unlock when certain
conditions are met based on your preference. You can set the doors to lock when your
Subaru reaches 12 mph or you shift the select lever out of the “P” position. You can set the
doors to unlock when you shift the select lever into the “P” position, turn the ignition “OFF”
or open the driver’s door. You can change the setting in the Combination Meter Display
(CMD) or the touchscreen.
Automatic
LockingVehicle Speed
(12 mph) Shift Out of
ParkOff
Automatic
Unlocking Shift into Park Ignition Off Drive Door
OpenOff
KEYLESS ACCESS WITH PUSH BUTTON START
(if
equipped)
Your Subaru allows for customizing of the door unlock settings. The default setting is when
you unlock the vehicle, only the driver’s door and fuel lid unlock. If preferred, you can set
the vehicle to unlock all doors, the rear gate and the fuel lid. This adjustment can be
performed through the SUBARU STARLINK™ Multimedia Touchscreen under “Settings”,
then “Vehicle”.
Unlock Using Door Handles
Grip the driver’s door handle to unlock the
driver’s door (or all doors depending on the
setting). Grip the front passenger’s handle to
unlock all doors and the rear gate. Two chirps
will sound and the hazard warning flashers will
flash twice.
Locking Using Door Handles
Close all doors and the rear gate and touch
the door lock sensor (two lines) on either front
door handle. All doors and the rear gate will
lock. One chirp will sound and the hazard
warning flashers will flash once.
ENTRY AND EXIT
5

Opening the Rear Gate
Press the rear gate opener button to unlock
and open the rear gate (or also unlock all
doors depending on the setting). Two chirps
will sound and the hazard warning flashers will
flash twice.
Hands-free Power Rear Gate
The Hands-free Power Rear Gate function
uses the Subaru emblem to open the rear gate
when you have your hands full.
To open the rear gate using the hands-free
method, perform the following steps:
1. When the ignition switch is in the OFFposition, carry the access key fob with you.
2. Hold your hand over the Subaru emblem without touching it until a chirp sounds.
3. Immediately after the chirp sounds, move your hand away.
4. The rear gate will open automatically.
This function can be turned ON/OFF by
pressing the Hands-free Power Rear Gate
ON/OFF switch on the instrument panel.
ENTRY AND EXIT
6