2020 Ram ProMaster City park assist

3
EXTERIOR LIGHTS .......................................................... 43
Multifunction Lever ...................................................... 43
Headlights ..................................................................... 43
Daytime Running Lights — If Equipped .................. 43
High Beams .................................................................... 44
Flash-To-Pass ................................................................ 44
Parking Lights ............................................................... 44
Follow Me Home/Headlight Delay ........................... 44
Fog Lights — If Equipped ........................................... 45
Turn Signals.................................................................... 45
Lane Change Assist ....................................................... 45
 INTERIOR LIGHTS ............................................................ 46
Courtesy/Interior Lights .............................................. 46
 WIPERS AND WASHERS .............................................. 50
Front Wiper Operation ................................................. 50
Rear Wiper Operation — If Equipped........................ 52
 CLIMATE CONTROLS ..................................................... 53
Manual Climate Control Overview ............................ 53
Climate Control Functions ........................................... 56
Operating Tips ............................................................... 57
 WINDOWS .......................................................................... 60
Power Windows — If Equipped ................................ 60
Window Bar Grates — If Equipped ............................ 63
Wind Buffeting .............................................................. 63 
HOOD ...................................................................................64
Opening...........................................................................64
Closing.............................................................................65
 CARGO AREA FEATURES ............................................66
Rear Cargo Tie-Downs ................................................66
 INTERNAL EQUIPMENT .................................................68
Storage .............................................................................68
Cupholders ....................................................................69
Power Outlets ................................................................70
 ROOF RACK — IF EQUIPPED .........................................72
GETTING TO KNOW YOUR INSTRUMENT
PANEL
INSTRUMENT CLUSTER ..................................................75
Instrument Cluster Descriptions .................................76
 INSTRUMENT CLUSTER DISPLAY ...............................77
Location And Controls..................................................77
Change Engine Oil — If Equipped ...........................80
Instrument Cluster Display Menu Items....................80
 TRIP COMPUTER ...............................................................82
Trip Button......................................................................82
Trip Functions ...............................................................83
Values Displayed ...........................................................83
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 3

5
POWER STEERING ......................................................... 171
Power Steering Fluid Check ...................................... 171
 SPEED CONTROL — IF EQUIPPED ............................. 172
To Activate ................................................................... 172
To Set A Desired Speed .............................................. 173
To Vary The Speed Setting ......................................... 173
To Accelerate For Passing .......................................... 174
To Resume Speed ........................................................ 175
To Deactivate ............................................................... 175
 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ................................................................... 175
ParkSense Rear Park Assist Sensors ......................... 176
ParkSense Rear Park Assist Alerts ............................ 176
ParkSense Rear Park Assist Failure Indications...... 177
Cleaning The ParkSense Rear Park Assist
System ........................................................................... 178
ParkSense Rear Park Assist System Usage
Precautions ................................................................... 178
 PARKVIEW REAR BACK UP CAMERA ..................... 179
 REFUELING THE VEHICLE .......................................... 181 
VEHICLE LOADING ......................................................182
Vehicle Certification Label .......................................182
Gross Vehicle Weight Rating (GVWR) ...................183
Gross Axle Weight Rating (GAWR) .........................183
Tire Size .........................................................................183
Rim Size.........................................................................183
Inflation Pressure .........................................................183
Curb Weight .................................................................183
Overloading ..................................................................183
Loading ......................................................................184
 TRAILER TOWING ........................................................184
Common Towing Definitions ....................................184
Trailer Hitch Classification.........................................187
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................................188
Trailer And Tongue Weight ......................................188
Towing Requirements ................................................189
Towing Tips .................................................................193
 RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) ...................................195
Towing This Vehicle Behind Another Vehicle ...... 195

Recreational Towing — Automatic Transmission ...... 195

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 5

SAFETY 101
Electronic Roll Mitigation (ERM)
Electronic Roll Mitigation (ERM) anticipates the potential for
wheel lift by monitoring the driver’s steering wheel input
and the speed of the vehicle. When ERM determines that the
rate of change of the steering wheel angle and vehicle’s
speed are sufficient to potentially cause wheel lift, it then
applies the appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will occur.
ERM can only reduce the chance of wheel lift occurring
during severe or evasive driving maneuvers; it cannot
prevent wheel lift due to other factors, such as road
conditions, leaving the roadway, or striking objects or other
vehicles.Hill Start Assist (HSA)
Hill Start Assist (HSA) is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will maintain the
level of brake pressure the driver applied for a short period
of time after the driver takes their foot off of the brake pedal.
If the driver does not apply the throttle during this short
period of time, the system will release brake pressure and the
vehicle will roll down the hill. The system will release brake
pressure in proportion to the amount of throttle applied as
the vehicle starts to move in the intended direction of travel.
HSA Activation Criteria
The following criteria must be met in order for HSA to
activate:
• The vehicle must be stopped.
• The vehicle must be on a 5% (approximate) grade or
greater hill.
• Gear selection matches vehicle uphill direction (i.e., vehicle facing uphill is in forward gear; vehicle backing
uphill is in REVERSE (R) gear).

HSA will work in REVERSE and all forward gears when the
activation criteria have been met. The system will not activate if
the vehicle is placed in NEUTRAL (N) or PARK (P).

WARNING!
Many factors, such as vehicle loading, road conditions
and driving conditions, influence the chance that wheel
lift or rollover may occur. ERM cannot prevent all wheel
lift or roll overs, especially those that involve leaving the
roadway or striking objects or other vehicles. The
capabilities of an ERM-equipped vehicle must never be
exploited in a reckless or dangerous manner which could
jeopardize the user's safety or the safety of others.
4
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 101

STARTING AND OPERATING 171
POWER STEERING
The standard power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will provide mechanical steering
capability if power assist is lost.

If for some reason the power assist is interrupted, it will still be
possible to steer your vehicle. Under these conditions, you will
observe a substantial increase in steering effort, especially at
very low vehicle speeds and during parking maneuvers.

NOTE:
• Increased noise levels at the end of the steering wheeltravel are considered normal and do not indicate that there
is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering pump may make noise for a short amount of time. This is
due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in any
way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a defined service
interval is not required. The fluid should only be checked if
a leak is suspected, abnormal noises are apparent, and/or
the system is not functioning as anticipated. Coordinate
inspection efforts through your authorized dealer. CAUTION!
Prolonged operation of the steering system at the end of
the steering wheel travel will increase the steering fluid
temperature and it should be avoided when possible.
Damage to the power steering pump may occur.
WARNING!
Fluid level should be checked on a level surface and with
the engine off to prevent injury from moving parts and
to ensure accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended power steering
fluid.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 171

STARTING AND OPERATING 175
To Resume Speed

To resume a previously set speed, push the RES (+) button and
release. Resume can be used at any speed above 20 mph
(32 km/h) up to the maximum speed of 100 mph (160 km/h).

To Deactivate
A soft tap on the brake pedal, pushing the CAN button, or
normal brake pressure while slowing the vehicle will deacti-
vate the Speed Control without erasing the set speed from
memory.
Pushing the on/off button or turning the ignition switch off
erases the set speed from memory.
PARKSENSE REAR PARK ASSIST — IF EQUIPPED
The ParkSense system provides an audible indication of the
distance between the rear fascia/bumper and a detected
obstacle when backing up (e.g. during a parking maneuver).
Refer to “ParkSense Rear Park Assist System Usage Precau-
tions” in this section for limitations of this system and recom -
mendations.
The ParkSense system is automatically activated when the
transmission is placed into REVERSE. As the distance from
an obstacle behind the vehicle decreases, the audible alert
becomes more frequent.
Interaction With Trailer Towing
The ParkSense system is automatically deactivated when a
trailer equipped by Mopar is hitched to the vehicle. The
system will be automatically activated as soon as the trailer
is removed. If it does not happen, turning the key ignition
switch to OFF and then to ON again would be needed. If a
non-Mopar trailer hitch is mounted, the sensor deactivation
cannot be guaranteed.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 175

176 STARTING AND OPERATING
ParkSense Rear Park Assist Sensors

The four ParkSense sensors, located in the rear fascia/bumper,
monitor the area behind the vehicle that is within the sensors’
field of view. The sensors can detect obstacles, in the horizontal
direction, from approximately 12 inches (30 cm) up to 55 inches
(140 cm) from the center of the rear fascia/bumper and up to
24 inches (60 cm) from the corners of the rear fascia/bumper,
depending on the location, type and orientation of the obstacle.

ParkSense Rear Park Assist Sensors Locations If several obstacles are detected, the ParkSense system indi
-
cates the nearest obstacle.
The minimum height of a detectable obstacle corresponds to
the maximum height of an obstacle that would clear the
underside of the vehicle during the parking maneuver.
ParkSense Rear Park Assist Alerts
If an obstacle is behind the vehicle when REVERSE gear is
engaged, an audible alert is activated.
The tones emitted by the loudspeaker inform the driver that
the vehicle is approaching an obstacle. The pauses between
the tones are directly proportional to the distance from the
obstacle. Pulses emitted in quick succession indicate the
presence of a very close obstacle. A continuous tone indicates
that the obstacle is less than 12 inches (30 cm) away.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 176

STARTING AND OPERATING 177
While audible signals are emitted, the audio system is
muted.
The audible signal is turned off immediately if the distance
increases. The tone cycle remains constant if the distance
measured by the inner sensors is constant. If this condition occurs
for the external sensors, the signal is turned off after three seconds
(stopping warnings during maneuvers parallel to walls).

ParkSense Rear Park Assist Failure Indications
A malfunction of the ParkSense sensors or system is indi
-
cated, during REVERSE gear engagement, by the instrument
panel warning icon.
The warning icon is illuminated and a message is
displayed on the instrument cluster display (if
equipped). Refer to “Warning Lights And
Messages” in “Getting To Know Your Instrument Panel” for
further information.

The sensors and wiring are tested continuously when the
ignition is in the MAR (ACC/ON/RUN) position. Failures are
indicated immediately if they occur when the system is on.

Even if the system is able to identify that a specific sensor is
in failure condition, the instrument cluster display shall
indicate that the ParkSense system is unavailable, without
reference to the sensor in failure condition. If even a single
sensor fails, the entire system must be disabled. The system
is turned off automatically.
Audible And Visual Signals Supplied By The Park
Assist System
SIGNAL MEANING INDICATION
Obstacle
Distance An obstacle
is present
within the sensors' field of view Audible signal
(dashboard
loudspeaker)
• Sound pulses emitted at a rate
that increases as the distance
decreases
• Emits continuous tone at
12 inches (30 cm)
• Adjustable volume level
programmable through personal
settings in the instrument cluster
display. Refer to “Instrument
Cluster Display” in “Getting To
Know Your Instrument Panel” for
further information.
Failure Sensor or
system
failures Visual Signal
(instrument panel)
• Icon appears on display
• Message is displayed on
instrument cluster display (if
equipped)
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 177

178 STARTING AND OPERATING
(Continued)
Cleaning The ParkSense Rear Park Assist System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. In washing
stations, clean sensors quickly while keeping the vapor jet/
high pressure washing nozzles at least 4 inches (10 cm) from
the sensors. Do not scratch or poke the sensors. Otherwise,
you could damage the sensors.
ParkSense Rear Park Assist System Usage
Precautions
NOTE:
• Ensure that the outer surface and the underside of the rearbumper is clean and clear of snow, ice, mud, dirt or other
obstruction to keep the ParkSense Rear Park Assist system
operating properly.
• Jackhammers, large trucks, and other vibrations could affect the performance of the ParkSense system.
• Clean the ParkSense sensors regularly, taking care not to scratch or damage them. The sensors must not be covered
with ice, snow, slush, mud, dirt or debris. Failure to do so
can result in the system not working properly. The ParkSense system might not detect an obstacle behind the
fascia/bumper, or it could provide a false indication that
an obstacle is behind the fascia/bumper.
• Objects such as bicycle carriers, etc., must not be placed within 12 inches (30 cm) from the rear fascia/bumper
while driving the vehicle. Failure to do so can result in the
system misinterpreting a close object as a sensor problem,
causing a failure indication to be displayed in the instru -
ment cluster display.WARNING!
• Drivers must be careful when backing up even when using ParkSense. Always check carefully behind your
vehicle, look behind you, and be sure to check for
pedestrians, animals, other vehicles, obstructions, and
blind spots before backing up. You are responsible for
safety and must continue to pay attention to your
surroundings. Failure to do so can result in serious
injury or death.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 178