2020 NISSAN MURANO Owner´s Manual

•Do not use the vehicle tie-downs to
tow or free a stuck vehicle.
• Only use devices specifically de-
signed for vehicle recovery and fol-
low the manufacturer's instructions.
• Always pull the recovery device
straight out from the front of the ve-
hicle. Never pull at an angle.
• Route recovery devices so they do
not touch any part of the vehicle ex-
cept the attachment point.
If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device de-
signed specifically for vehicle recovery. Al-
ways follow the manufacturer's instruc-
tions for the recovery device.
Rocking a stuck vehicle
WARNING
• Stand clear of a stuck vehicle.
• Do not spin your tires at high speed.
This could cause them to explode
and result in serious injury. Parts of
your vehicle could also overheat and
be damaged. If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure:
1. Turn off the Vehicle Dynamic Control
(VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and lef t to clear an area around the front tires.
4. Slowly rock the vehicle forward and backward.
• Shif t back and forth between R (Re- verse) and D (Drive).
• Apply the accelerator as little as pos- sible to maintain the rocking motion.
• Release the accelerator pedal before shif ting between R (Reverse) and D
(Drive).
• Do not spin the tires above 35 mph (55 km/h).
5. If the vehicle cannot be freed af ter a few tries, contact a professional towing ser-
vice to remove the vehicle.
In case of emergency6-15

MEMO
6-16In case of emergency

7 Appearance and care
Cleaning exterior................................ 7-2
Washing ..................................... 7-2
Waxing ....................................... 7-3
Removing spots .............................. 7-3
Underbody ................................... 7-3
Glass ......................................... 7-3
Aluminum alloy wheels ....................... 7-3
Chromeparts................................ 7-3
Tire dressings ................................ 7-4
Cleaning interior ................................ 7-4
Air fresheners ................................ 7-5 Power moonroof (if so equipped)
............. 7-5
Floor mats (if so equipped) ................... 7-5
Seatbelts ....................................7-6
Cleaning the seat tracks ..................... 7-7
Corrosion protection ............................ 7-7
Most common factors contributing to
vehicle corrosion ............................. 7-7
Environmental factors influence the
rate of corrosion ............................. 7-7
Protect your vehicle from corrosion .......... 7-7

In order to maintain the appearance of
your vehicle, it is important to take proper
care of it.
To protect the paint surfaces, wash your
vehicle as soon as you can:
• Af ter a rainfall to prevent possible dam-age from acid rain.
• Af ter driving on coastal roads.
• When contaminants such as soot, bird droppings, tree sap, metal particles or
bugs get on the paint surface.
• When dust or mud builds up on the sur- face.
Whenever possible, store or park your ve-
hicle inside a garage or in a covered area.
When it is necessary to park outside, park in
a shady area or protect the vehicle with a
body cover.
Be careful not to scratch the paint sur-
face when putting on or removing the
body cover.
WASHING
Wash dirt off with a wet sponge and plenty
of water. Clean the vehicle thoroughly us-
ing a mild soap, a special vehicle soap or
general purpose dishwashing liquid mixed
with clean, lukewarm (never hot) water.
CAUTION
• Do not concentrate water spray di-
rectly on the sonar sensors (if so
equipped) on the bumper as this will
result in damage to the sensors. Do
not use pressure washers capable of
spraying water over 1,200 psi (8,274
kPa) to wash your vehicle. Use of
high-pressure washers over 1,200 psi
(8,274 kPa) can result in damage to or
removal of paint or graphics. Avoid
using a high-pressure washer closer
than 12 inches (30 cm) to the vehicle.
Always use a wide-angle nozzle only,
keep the nozzle moving and do not
concentrate the water spray on any
one area.
• Do not use car washes that use acid
in the detergent. Some car washes,
especially brushless ones, use some
acid for cleaning. The acid may react
with some plastic vehicle compo-
nents, causing them to crack. This
could affect their appearance, and
also could cause them not to func-
tion properly. Always check with your
car wash to confirm that acid is not
used. •
Do not wash the vehicle with strong
household soap, strong chemical de-
tergents, gasoline or solvents.
• Do not wash the vehicle in direct sun-
light or while the vehicle body is hot,
as the surface may become
water-spotted.
• Avoid using tight-napped or rough
cloths, such as washing mitts. Care
must be taken when removing
caked-on dirt or other foreign sub-
stances so the paint surface is not
scratched or damaged.
Rinse the vehicle thoroughly with plenty of
clean water.
Inside edges, seams and folds on the
doors, hatches and hood are particularly
vulnerable to the effects of road salt. There-
fore, these areas must be cleaned regularly.
Take care that the drain holes in the lower
edge of the door are open. Spray water
under the body and in the wheel wells to
loosen the dirt and wash away road salt.
A damp chamois can be used to dry the
vehicle to avoid water spots.
CLEANING EXTERIOR
7-2Appearance and care

WAXING
Regular waxing protects the paint surface
and helps retain new vehicle appearance.
Polishing is recommended to remove
built-up wax residue and to avoid a weath-
ered appearance before re-applying wax.
A NISSAN dealer can assist you in choosing
the proper product.
• Wax your vehicle only af ter a thoroughwashing. Follow the instructions supplied
with the wax.
• Do not use a wax containing any abra- sives, cutting compounds or cleaners
that may damage the vehicle finish.
Machine compounding or aggressive pol-
ishing on a base coat/clear coat paint fin-
ish may dull the finish or leave swirl marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust,
insects, and tree sap as quickly as possible
from the surface of the paint to avoid last-
ing damage or staining. Special cleaning
products are available at a NISSAN dealer
or any automotive accessory store. It is
recommended that you visit a NISSAN
dealer for these products.
UNDERBODY
In areas where road salt is used in winter, it
is necessary to clean the underbody regu-
larly in order to prevent dirt and salt from
building up and causing the acceleration of
corrosion on the underbody and suspen-
sion. Before the winter period and again in
the spring, the underseal must be checked
and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and
dust film from the glass surfaces. It is nor-
mal for glass to become coated with a film
af ter the vehicle is parked in the hot sun.
Glass cleaner and a sof t cloth will easily
remove this film.
CAUTION
When cleaning the inside of the win-
dows, do not use sharp-edged tools,
abrasive cleaners or chlorine-based
disinfectant cleaners. They could dam-
age the electrical conductors, radio an-
tenna elements or rear window de-
froster elements.
ALUMINUM ALLOY WHEELS
Wash the wheels regularly with a sponge
dampened in a mild soap solution, espe-
cially during winter months in areas where
road salt is used. If not removed, road salt
can discolor the wheels.
CAUTION
Follow the directions below to avoid
staining or discoloring the wheels:
• Do not use a cleaner that uses strong
acid or alkali contents to clean the
wheels.
• Do not apply wheel cleaners to the
wheels when they are hot. The wheel
temperature should be the same as
ambient temperature.
• Rinse the wheel to completely re-
move the cleaner within 15 minutes
af ter the cleaner is applied.
CHROME PARTS
Clean all chrome parts regularly with a
non-abrasive chrome polish to maintain
the finish.
Appearance and care7-3

TIRE DRESSINGS
NISSAN does not recommend the use of
tire dressings. Tire manufacturers apply a
coating to the tires to help reduce discolor-
ation of the rubber. If a tire dressing is ap-
plied to the tires, it may react with the coat-
ing and form a compound. This compound
may come off the tire while driving and
stain the vehicle paint.
If you choose to use a tire dressing, take the
following precautions:
• Use a water-based tire dressing. Thecoating on the tire dissolves more easily
than with an oil-based tire dressing.
• Apply a light coat of tire dressing to help prevent it from entering the tire tread/
grooves (where it would be difficult to re-
move).
• Wipe off excess tire dressing using a dry towel. Make sure the tire dressing is com-
pletely removed from the tire tread/
grooves.
• Allow the tire dressing to dry as recom- mended by the tire dressing manufac-
turer. Occasionally remove loose dust from the
interior trim, plastic parts and seats using a
vacuum cleaner or sof t bristled brush. Wipe
the vinyl and leather (if so equipped) sur-
faces with a clean, sof t cloth dampened in
mild soap solution, then wipe clean with a
dry, sof t cloth.
Regular care and cleaning is required in
order to maintain the appearance of the
leather (if so equipped).
Before using any fabric protector, read the
manufacturer's recommendations. Some
fabric protectors contain chemicals that
may stain or bleach the seat material.
Use a cloth dampened only with water to
clean the meter and gauge lens.
WARNING
Do not use water or acidic cleaners (hot
steam cleaners) on the seat. This can
damage the seat or occupant classifi-
cation sensor. This can also affect the
operation of the air bag system and re-
sult in serious personal injury.
CAUTION
• Never use benzine, thinner or any
similar material.
• Small dirt particles can be abrasive
and damaging to leather surfaces
and should be removed promptly. Do
not use saddle soap, car waxes, pol-
ishes, oils, cleaning fluids, solvents,
detergents or ammonia-based
cleaners as they may damage the
leather's natural finish.
• Never use fabric protectors unless
recommended by the manufacturer.
• Do not use glass or plastic cleaner on
meter or gauge lens covers. It may
damage the lens cover.
CLEANING INTERIOR
7-4Appearance and care

AIR FRESHENERS
Most air fresheners use a solvent that
could affect the vehicle interior. If you use
an air freshener, take the following precau-
tions:
• Hanging-type air fresheners can causepermanent discoloration when they con-
tact vehicle interior surfaces. Place the air
freshener in a location that allows it to
hang free and not contact an interior sur-
face.
• Liquid-type air fresheners typically clip on the vents. These products can cause im-
mediate damage and discoloration
when spilled on interior surfaces.
Carefully read and follow the manufactur-
er's instructions before using the air fresh-
eners.
POWER MOONROOF (if so
equipped)
The sunshade is made from a tricot mate-
rial.
CAUTION
To help prevent damaging the moon-
roof while cleaning:
• Do not rub the material with a cloth.
Doing so can damage the surface of
the material or cause a stain to
spread.
• Never use benzine, thinner or any
similar chemical to clean the sun-
shade. This may discolor the moon-
roof and damage the surface.
• Clean water based stains by patting
the surface with a clean sof t cloth
dampened in warm water. Press a
clean dry cloth onto the surface to
remove as much dampness as pos-
sible and then let air dry.
• Clean oil based stains by patting the
surface with a clean sof t cloth damp-
ened in warm water. Press a clean dry
cloth onto the surface to remove as
much dampness as possible and
then let air dry.
FLOOR MATS (if so equipped)
WARNING
To avoid potential pedal interference
that may result in a collision, injury or
death:
• NEVER place a floor mat on top of
another floor mat in the driver front
position or install them upside down
or backwards.
• Use only Genuine NISSAN floor mats,
or equivalent floor mats, that are
specifically designed for use in your
vehicle model and model year.
LAI2096
Appearance and care7-5

•Properly position the mats in the
floorwell using the floor mat posi-
tioning hook. For additional informa-
tion, refer to "Floor mat installation"
in this section.
• Make sure the floor mat does not in-
terfere with pedal operation.
• Periodically check the floor mats to
make sure they are properly
installed.
• Af ter cleaning the vehicle interior,
check the floor mats to make sure
they are properly installed.
The use of Genuine NISSAN floor mats can
extend the life of your vehicle carpet and
make it easier to clean the interior. Mats
should be maintained with regular clean-
ing and replaced if they become exces-
sively worn.
Floor mat installation
Your vehicle is equipped with floor mat po-
sitioning hook(s). The number and shape of
the floor mat positioning hooks for each
seating position varies depending on the
vehicle. When installing Genuine NISSAN floor mats,
follow the installation instructions provided
with the mat and the following:
1. With the ignition in the OFF position, the
shif t lever in P (Park) position and with
the parking brake fully applied, position
the floor mat in the floorwell so that the
floor mat grommet holes are aligned
with the hook(s).
2. Secure the grommet holes into the hook(s) and ensure that the floor mat is
properly positioned.
3. Make sure the floor mat does not inter- fere with pedal operation. With the igni-
tion still in the OFF position, the shif t le-
ver in the P (Park) position and with the
parking brake applied, fully apply and re-
lease all pedals. The floor mat must not
interfere with pedal operation or prevent
the pedal from returning to its normal
position.
It is recommended that you visit a NISSAN
dealer for details about installing the floor
mats in your vehicle. The illustration shows the location of the
floor mat positioning hooks.
SEAT BELTS
The seat belts can be cleaned by wiping
them with a sponge dampened in a mild
soap solution. Allow the belts to dry com-
pletely in the shade before using them. For
additional information, refer to “Seat belt
maintenance” in the “Safety—Seats, seat
belts and supplemental restraint system”
section of this manual.
LAI2030
Positioning hooks
7-6Appearance and care