2020 MITSUBISHI OUTLANDER Owner's Manual (in English)

Cleaning the outside of your vehicle 9-44 Vehicle care and maintenance
9
N00945901738
Chemicals cont
ained in the dirt and dust
picked up from air, rain, snow, or road sur- faces can damage the paint and body of yourvehicle if left on. Frequent washing and wa
xing is the best way
to protect your vehicl
e from this damage.
Do not wash the vehicle in direct sunlight. Park the vehicle in the shade and spray it with water to remove dust.
Next, using plenty of
clean water and
a car washing mitt or sponge,
wash the vehicle from top to bottom.Use a mild car washing soap if necessary. Rinse thoroughly and wipe dry with a cham- ois or soft cloth. After washing the vehicle,carefully clean the joints and flanges of the doors, hood, etc., wher
e dirt is likely to
remain.
Salt and other chemical
s used on winter roads
in some geographical ar
eas can have a detri-
mental effect on the vehicle underbody. You should flush the underbody with a high pres- sure hose every time you wash the outside ofyour vehicle. Take special care to
remove mud or other
debris which could trap and hold salt andmoisture. After washing your vehicle, wipe off all waterdrops from the rubber parts around thedoors to prevent the doors from freezing.
Wa s h i n g
CAUTION When washing the underside of your vehicle or the wheels, wear a pair of gloves to pro- tect your hands. If your vehicle is equippe
d with the rain sen-
sor, place the wiper switch lever in the“OFF” position to deacti
vate the rain sensor
before washing the vehi
cle. Otherwise, the
wipers will operate in
the presence of water
spray on the windshield and may get dam- aged as a result.
 Never spray or splash
water on the electrical
parts in the engine compartment. This maydamage them. Be careful also when washingthe underbody to ensure that water does not enter the engine compartment. Avoid automatic car washers that use rotat- ing brushes. These brushes may scratch the paint surface and make it dull.Scratches are more not
iceable on darker col-
ored vehicles. Some hot water wash
ing equipment uses
high pressure and heat to clean your vehicle. Because hot water can da
mage plastics parts
and seep inside your ve
hicle, make sure you
do the following when using such equip- ment:• Keep the washing nozzle at least 28 inches(70 cm) away from the vehicle body.• When washing around the door glass, holdthe nozzle at a distance of more than 28inches (70 cm) and at a right angle to the glass surface.
 Make sure to do the following when using an automatic car wash, with help from either this manual or the car wash operator, toavoid damaging your vehicle:• Fold the outside rearview mirrors.• Tape or remove the rear wiper arm assem-bly.• If your vehicle is equipped with roof railsor a roof spoiler, check with the car washoperator before using the car wash.CAUTION
• If your vehicle is equipped with the rainsensor, place the wiper switch lever in the“OFF” position to deac
tivate the rain sen-
sor.
During cold weather
NOTE
 When the door is frozen, opening it by force may tear off or crack the rubber gasketinstalled around the door. Pour warm water to melt the ice. Be sure to thoroughly wipe off the water after opening the door. To pre-vent freezing of the we
atherstripping on the
doors, hood, etc., treat with silicone lubri- cant.CAUTION
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Cleaning the outside of your vehicle Vehicle care and maintenance 9-45
9
N00946000205
Wax your vehicle once or twice a year, or when water does not
bead up on the paint.
Use a soft cloth to put a small amount of waxon the painted surfaces. After the wax has dried, polish with a dry soft cloth. Do not wax your vehicle
in direct sunlight.
You should wax when the painted surfaces are cool.
N00946100046
If painted surfaces have
been severely dam-
aged and lost their original luster and colortone, polish the surface
lightly with a fine
polishing compound. Avoid limiting your polishing to the damage
d surface only; polish
a somewhat wider area, moving the polishing cloth in one direction.
After polishing, flush
the compound from the surface and apply acoat of wax to regain a beautiful luster.
N00946201099
Small cracks and scratches in the paint coatshould be touched up as soon as possible with touch-up paint to prevent corrosion. Check body areas facing the road or the tirescarefully for damage to the paint caused by flying stones, etc. The paint code number for your vehicle can be found on the vehicle
information code plate located on the front passenger door sill.
N00946301221
Use a sponge or chamois to clean these parts.If the vehicle wax sticks to a gray or blackrough surface of the bumper, molding or lights, the surface may appear white in color. In this case, wipe it
off using lukewarm water
and a soft cloth or chamois.
Waxing
CAUTION Waxes containing high abrasive compounds should not be used. These waxes remove rust and stain effectively from the paintwork, butare harmful to the finish of the paint, because they also remove paint/clearcoat. They are also harmful to other glossy sur-faces such as the grille, trim, moldings, etc. Do not use gasoline, benzine, kerosene or paint thinners to remove road tar or other dirt from the vehicle surface. Do not put wax on the areas having black matte coating because
it can cause uneven
discoloration, patches, bl
urs, etc. If these get
wax on them, wipe the wax off right away with a soft clot
h and warm water.
On vehicles with sunr
oof, be careful not to
apply any wax on the
weatherstrip (black
rubber) when waxing the area around thesunroof opening. If stained with wax,
the weatherstrip cannot
maintain a weatherproof seal with the sun-roof.
Polishing Damaged paint
CAUTION
Cleaning plastic parts
CAUTION Do not use a scrubbing brush or other rough scrubber as these may
damage the plastic
surface. Do not use wax containing compounds (pol- ishing powder) which
may damage the plas-
tic surface. Do not let plastic parts
get soiled with gaso-
line, oil, brake fluids, engine oils, greases, paint thinner, and sulfuric acid (battery elec-trolyte), as such substa
nces will cause stains,
cracks, or discoloration. If any of these get on a plastic part, wipethem up with a soft cloth or chamois and a mild solution of soap and water. Then rinse them immediately with water.
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Cleaning the outside of your vehicle 9-46 Vehicle care and maintenance
9
N00946400052
To prevent spots and corrosion of chrome parts, wash with water, dry thoroughly, and apply a nonabrasive automotive wax. If thechrome is severely da
maged or pitted, use a
commercially available chrome polish.
N00946501252
1. Remove dirt using a wet sponge. 2. Use a mild detergent on any dirt that can-not be removed ea
sily with water.
Rinse off the detergent after washing the wheel.3. Dry the wheel thoroughly using a chamois leather or a soft cloth.
N00946600054
The window glass can
usually be cleaned
using only a sponge and
water. Glass cleaner
can be used to remove wax, oil, grease, deadinsects, etc. After washing the glass, wipe it dry with a clean, dry, soft cloth.
N00946700068
Use a soft cloth and gl
ass cleaner to remove
grease, dead insects, etc., from the wiperblades. Replace the wiper blades when they no longer clean the windshield and rear window prop-erly.
N00946800069
Clean the inside of the sunroof with a soft cloth. Hard deposits
should be wiped away
with a cloth dipped in
warm, neutral deter-
gent solution. Wipe away the solution with a sponge dipped in fresh water.
N00947000071
Never spray or splash
water on the electrical
accessories in the engine compartment. This puts the engine at risk of being damaged.Do not bring the circum
ferential parts, the
plastic parts and so on
into contact with sulfu-
ric acid (battery electrolyte) which maycrack, stain or discolor them. If they are in contact, wipe off with soft cloth, chamois or the like and an aqueous solutionof neutral detergent th
en immediately rinse
the affected parts with plenty of water.
Chrome parts Aluminum wheels
CAUTION Do not use a brush or other hard implement on the wheels. Do not use any cleaner th
at contains an abra-
sive substance or is ac
idic or alkaline. Doing
so could cause the coating on the wheels to peel or become disc
olored or stained.
Do not directly apply
hot water using a steam
cleaner or by any other means. Contact with seawater or road salt used for de-icing can cause corro
sion. Rinse off such
substances as s
oon as possible.
Window glass Wiper blades Cleaning the sunroof (if so equipped)
NOTE
 The surface treatment on the inside of the glass may be removed
if a hard cloth or
organic solvent is used.
Engine compartment
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10
Customer assistance/
Reporting Safety Defects
Consumer information (For vehicles sold in U.S.A.) ....................10-2 Reporting Safety Defects ...............................................................10-2 Important facts to know in
case of an accident ....
..............
............10-4
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Consumer information (For vehicles sold in U.S.A.) 10-2 Customer assistance/Re
porting Safety Defects
10
N01047100171
This information is provided in compliance with the requirements of the National High- way Traffic Safety Ad
ministration, Depart-
ment of Transportation. It provides the purchasers and/or prospective purchasers with information on repor
ting safety defects.
DOT quality grades - Al
l passenger vehicle
tires must conform to
Federal Safety Require-
ments in addition to these grades. The spe- cific grade rating in each grade category isshown on the side wall of the tires on your vehicle. The treadwear grade is a comparative rating based on the wear rate of
the tire when tested
under controlled conditions on a specifiedgovernment test course
. For example, a tire
graded 150 would wear one and one-half (11/2) times as well on the government course
as a tire graded 100.
The relative performance
of tires depends upon the actual conditions of
their use, however, and may depart signifi- cantly from the norm due to variations indriving habits, service practices and differ- ences in road characteristics and climate. The traction grades, from highest to lowest, are AA, A, B and C. Those grades represent the tire’s ability to
stop on wet pavement as
measured under controlled conditions on specified government te
st surfaces of asphalt
and concrete. A tire marked C may have poor traction performance. The temperature grades are A (the highest), B and C, representing the ti
re’s resistance to the
generation of heat and it
s ability to dissipate
heat when tested un
der controlled conditions
on a specified indoor
laboratory test wheel.
Sustained high temperature can cause the
material of the tire to
degenerate and reduce
tire life, and excessive temperature can leadto sudden tire failure. The grade C corre- sponds to a level of performance which all passenger car tires must meet under the Fed-eral Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the labora
tory test wheel than
the minimum required by law.
N01047201498
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform theNational Highway Traffic Safety Administration (NHTSA) in addi- tion to notifying Mitsubishi MotorsCorporation.
Consumer information (For vehicles sold in U.S.A.) Uniform tire quality grading Treadwear
Traction AA, A, B, C
WA R N I N G The traction grade assi
gned to this tire is
based on straight-ahead braking tractiontests, and does not include acceleration, cornering, hydroplani
ng, or peak traction
characteristics.
Temperature A, B, C
WA R N I N G The temperature grade for this tire is established for a tire that is properlyinflated and not overloaded. Excessive speed, underinflation
, or excessive load-
ing, either separately
or in combination,
can cause heat buildup and possible tire failure.
Reporting Safety Defects
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Reporting Safety Defects
Customer assistance/Reporting Safety Defects 10-3
10
If NHTSA receives similar com- plaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it mayorder a recall and remedy campaign. However, NHTSA cannot become involved in individual problemsbetween you, your dealer, or Mit- subishi Motors Corporation. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: You can also obtain other informa- tion about motor vehicle safety from http://www.safercar.gov.
To contact Mitsubishi Motors North America, Inc. call 1-888-648-7820 or write to: If you live in Canada, and you believe that your vehicle has a safety defect, you should immediatelynotify Transport Canada, in addition to notifying Mitsubishi Motor Sales of Canada, Inc. You may write to:
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-888-576-4878 or write to: To contact Mitsubishi Motor Sales of Caribbean, Inc. call 1-787-251-8715 or write to: To contact Triple J Enterprises Inc.
NHTSA Headquarters 1200 New Jersey Avenue, SEWest Building Washington, DC 20590
For vehicles sold in U.S.A. Mitsubishi Motors North Amer- ica, Inc. Customer Relations Department P.O. Box 6400Cypress, CA 90630-0064For vehicles sold in Canada Transport Canada330 Sparks StreetTo w e r C Ottawa, Ontario K1A 0N5
Mitsubishi Motor Sales of Can- ada, Inc.Customer Relations Department P.O. Box 41009 4141 Dixie RoadMississauga, ON L4W 5C9For vehicles sold in Puerto Rico Mitsubishi Motor Sales of Carib-bean, Inc. Customer Service Department P.O. Box 192216SAN JUAN PR 00919-2216For vehicles sold in Guam
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Important facts to know
in case of an accident
10-4 Customer assistance/Re
porting Safety Defects
10
call (671)649-3673 or write to: To contact Triple J Motors call (670)234-7133 or write to: To contact Pacific Marketing Inc. call 684(699)9140 or write to:
N01047301314
We hope you will never be involved in an accident, but there is always that potential danger. So, please be sure to buckle up anddrive safely.  Remain calm.  Check for injuries. Report all injuries to the police, and, if
necessary, call for an
ambulance. Record all the details of the accident. This will provide you with accurate records of the accident for discussions with yourinsurance company and other persons who may be acting on your behalf.  Understand your repair
estimate before
approving repairs.  Choosing the repair shop and the brands of parts that they use on your vehicle is your decision.
 Ask for genuine Mits
ubishi Motors parts.
Many times, to save
money, your insur-
ance company will recommend imitation parts that do not meet the original specifi- cations of fit, finish, corrosion resistanceor workmanship.
The strength and integrity built into your vehicle is the result of a specific designreferred to as “Ener
gy Management”. Indi-
vidual body parts are designed to act as one unit in the event of an accident. Shock wavesare absorbed by protective panels or are chan- neled around the passenger compartment. This important featur
e is possible because
high tensile steel is used in the panels and structural parts, something that cannot be guaranteed by the manufac
turers of imitation
parts. All Genuine
body panels and support
brackets are designed and constructed as important protection features in the event ofan accident. By replacing body parts with imitations, your vehicl
e may no longer meet
original equipmen
t specifications.
Triple J Enterprises, Inc. P.O. Box 6066 TAMUNING GUAM 96931For vehicles sold in Saipan Triple J Motors P.O. Box 500487 SAIPAN, MP96950-0487For vehicles sold in American Samoa Pacific Marketing, Inc. P. O . B o x 6 9 8PA G O PA G O , AMERICAN SAMOA AS, 96799
Important facts to know in case of an accident In the event of an accident Key information to discuss with your insurance company
Mitsubishi Motors built-in pro- tection
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Important facts to know
in case of an accident
Customer assistance/Reporting Safety Defects 10-5
10
As a consumer requesting repair on your vehicle, you have cons
umer rights. Across the
country, State Insuranc
e Commissioners have
begun considering rules on the use of non- OEM parts. This could
mean that repair shops
will have to disclose to the consumer, when they intend to use non-OEM parts. Since reg- ulations are not cons
istent on this point,
remember you have a choice. So, if you want genuine Mitsubishi Mo
tors parts, you may
have to specifically re
quest them. Make cer-
tain your insurance company understands imitations are not to be
used in the repair of
your vehicle. You deserve the best genuine Mitsubishi Motors parts. Genuine Mitsubishi Motors parts are built with the high quality and durability standardsyou expect. Genuine Mitsubishi Motors replacements parts are your guarantee that your vehicle will have
all the technological
advantages and maintain the style and protec- tion of a brand new Mitsubishi Motors.
Remember to ask for genuine Mitsubishi Motors parts.
Consumer rights (For vehicles sold in U.S.A.) Genuine Mitsubishi Motors parts
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