2020 MERCEDES-BENZ SPRINTER door lock

#
Open ther ear-end doors. #
Place ascrew driver int orecesses 2and
th en pr yoffco vers 1 . #
Using thel ug wrenc hfromt hevehicle tool kit,
unscr ewthen ow visible bolts counter-clock‐
wise byappr oximatel y20turns. #
Slightly raise spar ewheel car rier 4 and
unhook left-hand saf etyh ook 3. #
Assemble thep um pleve rfor thej acka nd
slide it int osleeve5 onther ight-ha ndside
of spar ewheel car rier 4. #
Raise thes par ew heel car rier wit hthe pump
le ve ra nd unhook right-han dsafet yh ook 3. #
Position loop 7ofextraction device 6on
th es par ew heel so that youw ill later be able
to attac hlug wrench 8. #
Prepar ethe jac k. #
Place thej ackb eneat hthe cor responding
jac ksuppor tpoint. #
Movethep um pleve rupa nd down until the
tir eisr aised amaximum of 1.18 in (3 cm) off
th eg round. #
Hook lug wrench 8intoloop 7ofextrac‐
tio nd evice 6 onthes par ew heel. #
Carefully remo vethes par ew heel from spare
wheel car rier 4.T he spar ewheel is heavy.
When thes par ew heel is remo ved, thec enter
of gr avity changes due totheh eavy weight of
th ew heel. The spar ewheel ma yslip down or
tip ove r. #
Remo vethes par ew heel extraction device
and stor eitinas afep lace. Youc an now
ins tallth es par ew heel on your vehicle. #
Lowe rthe vehicle.
Ve hicles with rear wheel drive: installin gthe
spar ewheel (vehicle with lo weredc hassis)
% In
thee vent of aflat tire, youm aystor et he
fa ulty wheel inside thev ehicle onl y.An intact
whee lmaybe stored in thes par ew heel car‐
ri er onl ywhen thev ehicle is unladen. Aladen
ve hicle mus tfirst be raised. #
Carefull yplace thes par ew heel ont ospare
wheel car rier 4.T he spar ewheel is heavy.
When youp lacethe spar ewheel ont ospare
wheel car rier 4,t he center of gravity
ch anges due tothew eight of thew heel. The
spar ewheel ma yslip down or tip over. #
Slide thep um pleve rfor thej acki ntos leeve
5 on spar ewheel car rier 4. #
Raise spar ewheel car rier 4 withthe pump
le ve ra nd attac hright-ha ndsafetyh ook 3. #
Slight lyraise spar ewheel car rier 4 and
attac hleft-hand saf etyh ook 3. #
Pull thep um pleve rout of slee ve5 . #
Using thel ug wrench, tighten saf etyh ook
bolts 3byturning them clockwise. #
Replace and engag ecovers 1. #
Close ther ear-end doors. 242
Wheels and tires

Brakes
Breaking-i nnotes .............................. 111
New/replaced brakepads/brake
discs .................................................1 11
Breakdown Assi stanc eoverview. .......................... 18
Changin gawheel ............................ .234
Ro adside Assis tance ......................... .23
To ws tartin g. .................................... .211
To wing away ..................................... 208
Tr ansportin gthe vehicle ...................2 10
Breakdown see Fla ttire
Breaking-i nnotes ................................. .111
Bulbs Reversing light .................................... 94
Buttons Steering wheel ..................................1 70C
Car wash
see Care
Car wash (care) .....................................1 93
Care ....................................................... 197
Car wash .......................................... 19 3
Carpe t............................................. .197
Displ ay.............................................. 197
Exterio rlighting ................................ 19 5
Headliner .......................................... 197
Matt efinish ...................................... 194
Pa int ................................................ .194
Plastic trim ....................................... 197
Po we rw ashe r................................... 19 3
Re alwo od/trim elements ................. 197
Re ar vie wcamera/360 °Camer a..... 19 5
Seat bel t.......................................... .197
Sea tcove r........................................ 197
Senso rs............................................ 19 5
Ta ilpipes .......................................... .195
Tr ailer hit ch...................................... 19 5
Wa shing byhand .............................. 194
Wheels/rims .................................... 19 5
Wi ndo ws ........................................... 19 5
Wi per blades .................................... 19 5
Cargo compa rtmen tlighting
Motio ndetector .................................. 89
Cargo compartmen tventilation
Deactivating .................................... .108
Setting .............................................. 108
Cargo tie-down point ............................180Cargo tie-down points
Info rm atio n..................................... .260
Carpe t(care) ........................................ .197
Central locking Wireless central lockin g..................... 24
Chang ebulbs
Ad ditional tur nsignal light (all-
wheel driv evehicles) .......................... 91
Changing abulb
see Changing bulbs
Changing awheel
Lo we ring thev ehicle ........................ 238
Preparing .......................................... 234
Ra ising thev ehicle ........................... 235
Re moving awhee l............................ 237
Changing address .................................. 23
Changing bulbs ....................................... 90
High beam. ......................................... 91
Indicator (front) .................................. 91
Interior lamps (rear compartment) ..... 94
License plate lamp............................. 93
Ligh tbulbt ypes haloge nheadlamps .. 90
Lo wb eam. .......................................... 91
No tes. ................................................90
Ta il lam pbulb types (Cargo Van
and Passenger Van) ............................ 92
Ta il lam pbulb types (chassis) ............ .93
Tu rn signal light (rear) (chassis) ..........94
Changing lamps see Changing bulbs
Changing owner .....................................23
Cha racteristics of thet ire .................. .228
Charging Batter y............................................. 202
Mobile phone (wi reless) .................... .82
Child saf etyl oc k( doors) ........................ 44
Child seat Attach ing (no tes) ................................ 40
Basic instructions ...............................36
Fr ont-passenger seat (no tes) .............. 43
LA TC H-type (ISOFIX )(ins talling) .......... 41
No tesonr isksa nd danger s................37
Re arwa rd-facing child restra int sys‐
te m( Information) .............................. .43
Secu ring on thef ront passenger
seat ....................................................43
Secu ring on ther ear seat ................... 42
To pT ether .......................................... 42
Children Avoiding danger sinthevehicle ..........37
Basi cinstructions ............................... 36 Index
295

Chec
kBrake Pads See Operator's
Manual .............................................2 65
Cruise Control Inoperative ...............268
Curr ently Un available Radar Sen‐
sor sD irty .........................................2 69
Driver's Door Open &Transmission
No tinPR isk ofVehicle Rolling
Aw ay ................................................ 280
NP ermanentl yActiv eRiskofR oll‐
ing Away ........................................... 280
Only Shif tto'P' when Vehicle is
St ationary ........................................ 280
Ra dar Sensor sDirty See Opera‐
to r's Manual .................................... .265
Re generation No tPossible ................2 74
Re versing No tPossible Service
Re quired .......................................... .280
Service Required Do No tShift
Gear sVisit Dealer ........................... .280
Shif tto' P' or 'N' toStartE ngine ...... 279
SOS NO TREADY .............................. 266
Ti re Press. Monitor Cur rently
Un available ...................................... .276
Ti re Pressur eMonitor Inoperative ....277
Ti re Pressur eMonitor Inoperative
No Wheel Sensors ............................2 76
To Engag eTransmiss .Position R
Fir stDep ress theB rake .................... 279
Tr ansmission Malfunction Stop ........ 280
Displa yrang e(trip menu) .................... 173
Displa ytotal di stance (trip menu) ......173
Distance cont rol
see ActiveD ista nce Assi stDISTRONIC
Di stance recorder
see Trip dis tance
DI STRO NIC
see ActiveD ista nce Assi stDISTRONIC
Door Locking (emergency key) .................... 50
Un lockin g(emer gency key) ................ 50
Door cont rolp anel ................................ .16
DO T,Tire Identification Number
(TIN) ....................................................... 227
Drinkin gand driving ............................. 111Driv
eAwayA ssist .................................1 59
Driver's seat see Seats
Driving and drinking .............................111
Drivin gcharacteristics (unusual) ........215
Drivin ginstructions
Fo reign trip (information) .................. 11 3
Drivin glight
see Automatic driving lights
Drivin gnotes
Brak esubject toload ........................ 11 4
Braking ............................................. 11 4
Breaking-i nnotes .............................. 111
Downhil lgradien t.............................. 11 4
Drinking and driving .......................... 111
Gene rald rivin gtips .......................... .111
Ne wb rake discs and brak epads/
linings ............................................... 11 4
Pa rking brak e................................... .114
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 14
Tr anspor tbyrail ................................ 11 4
We troad sur faces ............................ .114
Drivin gSafet yS ystem
AB S(Anti-loc kBrakin gS ystem) ........ 14 6
ASR (acceleration ski dcontrol )........ 147
BA S(Brak eAssistSystem) ............... 14 6
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 48
ESP ®
Crosswind Assis t..................... 14 8
ESP ®
traile rstabilizatio n................. .148
Overvie w.......................................... 14 6
Ra dar sensor s................................. .145
Re sponsibility ................................... 14 5
Drivin gsafet ys ystem
see ActiveB rake Assi st
see ESP ®
(Electronic Stabilit yProgram)
Driving sy stem
see Activating/deactivating the
HOLD function
see ActiveD ista nce Assi stDISTRONIC
see ActiveL aneK eeping Assist
see ATTENTION ASSIST
see Blind Spo tAssist
see Cruise control
see HOLD function
see Lane Keeping Assist
Driving tips Driving abroad (symmetrical low
beam) .................................................84
Driving in winter ................................ 11 5
Driving off-roa d................................. 11 6 Index
299

Driving on
flooded roads .................. .115
Driving on wetroads .........................1 15
Hyd roplaning .................................... 11 5
Dr ow siness de tection
see ATTENTION ASSIST
DSR (Downhill Speed Regulation)
Ac tivating/deactivating .................... 127
No tes. ............................................... 12 6
Dual-zone au tomatic climat econ‐
trol (control panel) ............................... 100E
E10 ........................................................ .248
EBD (electroni cbrake forc ed istri‐
bution) .................................................. .148
ECOd isplay
Fu nctio n............................................ 11 9
Re setting. ......................................... 174
Electric pa rking brake .......................... 14 3
App lying automaticall y..................... 14 3
Applying or releasing manuall y......... 14 4
Emergency braking ........................... 14 4
No tes. ............................................... 14 2
Re leasing automaticall y................... .143
Electric slidin gdoor
Fu nctio n............................................. 52
Opening wi thbutton ...........................52
Opening wit hthe door handle ............ 54
Opening/closing wit hthe key. .......... .54
Programming thek ey ........................ .54
Re setting. ........................................... 55
Un lockin gmanuall y........................... .54
Electrical closing assi st
No tes. ................................................52
Electrical consum ption
Ke y. .................................................... 47
Electrical fuses see Fuses
Electrical step
Emer gency release ............................ .58
Extending/r etra cting .......................... 57
Fu nctio n............................................. 57
Obs tacle ............................................. 57
Pr eve nting extending ......................... .57
Electronic Stability Prog ram
see ESP ®
(Electronic Stabilit yProgram)
Elect ronics ............................................ 24 4
Emer gency
Assis tance overview. .......................... 18
Fir st-ai dk it (so ftsided) .................... 19 9Saf
etyv est. ....................................... 19 9
Wa rning lam p................................... 19 9
Emer gency braking
Elect ricp arkin gb rake ...................... .144
Manual parking brak e....................... 14 2
Emer gency call sy stem
Au tomatic emergency call ............... .200
Informatio n....................................... 19 9
Manual emer gency cal l.................... 200
Overvie w.......................................... 19 9
Tr ans ferred dat a...............................2 00
Emer gency engine start ....................... 211
Emer gency operation mode
St artin gthe vehicle ........................... 11 0
Emer gency Tensioning Devices
Ac tivation ........................................... 32
En gaging driv eposition (automatic
transmission) ........................................ 12 3
Engaging neut ral(automatic trans‐
mission) ................................................ .122
Engagin greverse gear ......................... 12 2
Engaging/disengaging LOWR ANGE ...12 6
Engine Engin enumber ................................ .245
Pa rking (s tart/s topb utton) .............. 14 0
Problems .......................................... 13 5
St artin g(in emer gency operation
mode) ............................................... 11 0
St artin g(start/ stop button) .............. 11 0
St artin gassis tance ......................... .202
Engine electronics (no tes) ...................2 44
Engine number .................................... .245
Engine oil .............................................. 188
Ad ditiv e........................................... .251
Checkin gthe oil le vel(on-board
computer) ........................................ .188
Che cking theo il le velw ithad ip‐
st ick. ................................................ .187
Filling capacity ................................. 252
To pping up ........................................ 188
Engine output Notesonc hanges ............................... 25
ENR (electronic le velc ontrol) .............128
Fu nctio n........................................... 12 8
Lo we ring thev ehicle .........................1 29
Manually inflatingair bello ws........... 13 2
Problems .......................................... 13 3
Ra ising thev ehicle ............................1 29
Entering and exiting .............................. .50 300
Index

Environmental pr
otection
No tes. ................................................20
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stabilit yProgram)
ESP ®
Crosswind Assis t.............................. 14 8
Tr ailer stabilizatio n........................... 14 8
ESP ®
(Electroni cStabilit yProgram) ...147
Ac tivating/deactivating .................... 14 8
Fu nction/no tes. ............................... 147
Exhaus temission moni toring .............. 11 3
Exterior lighting Care................................................. 19 5
Exterior lighting see Lights F
Fa tigue de tection
see ATTENTION ASSIST
Firs t-aid kit (sof tsided) ...................... .199
Flat tire ................................................. .201
Changin gawheel ............................ .234
No tes. ............................................... 201
Floorc overing
Ins talling/ removing (s tarter bat‐
te ry ). ................................................ 204
Fl oo rm at................................................. 83
Fore ign trip
Instructions ...................................... .113
symmetrical lo wbeam ....................... 84
Fr ee software ........................................ .29
Fr equencies
Mobile phon e................................... 24 4
Tw o-w ayradio ...................................2 44
Fr ont airbag (driver ,fro nt passenger) .. 35
Fr ont door
Opening (from inside) ........................ .49
Unlocking (from inside) ...................... 49
Fr ont passenger benc hseat
Fo lding thes eat cushion forw ards/
backwards .......................................... 71
Fr ont seats
8- wa ya djustmen toptions .................. 67
Ad justing (electrically). .......................67
Ad justing (manually) ..................... 64,66
Memor yfunction ................................ 67
Tu rning .............................................. .70
Wi th Sea tCom fort Pa ckag e. .............. .66
Wi thout Seat Comfor tPackage .......... 64Fu
el ........................................................ 24 8
Ad ditives .......................................... 24 8
Diesel ............................................... 24 8
Draining thef ilter ............................ .192
E1 0. .................................................. 24 8
Flexibl efuelvehicles ........................ 24 8
Fu elreser ve ..................................... 250
Gasoline ........................................... 24 8
Lo wo utsid etemperatures ................2 48
Problems .......................................... 13 5
Quality (diesel )................................. 24 8
Quality (gasoline ).............................. 24 8
Re fueling .......................................... 13 3
Sulfur content ................................... 24 8
Ta nk capacity ................................... 250
Fu el consum ption (on-boar dcom‐
puter) .................................................... .173
Fu ses ..............................................2 11,212
Befor ereplacing ................................ 211
Fu se bo xinthe front-passenger
fo ot we ll ............................................ .212
Fu se bo xinthe seat base of the
driver's seat ...................................... 212
No tes. ............................................... 211 G
Gasoline ................................................ 24 8
Genera loperating permit number
(EU) ........................................................ 24 5
Genuin eparts ........................................ .20
Getting int oand out of thev ehicle .......50
Glasse scompartment ............................ 78
Grab handles .......................................... 50
Using .................................................. 50
Gross axle weight rating ...................... 24 5
Gross mass ........................................... 24 5 H
Handbrak e(electrical)
see Electric parking brake
Handbrak e(manual)
see Manua lparking brake
Handlin gcontrol sy stem
see ESP ®
(Elect ronic Stabilit yProgram)
Hazar dwarnin glights ............................ 85
Swit ching on/of f............................... .85
Hazardous substances Informatio n......................................... 23
Head restra int
Ad justing mechanically ....................... 75 Index
301

Lights
...................................................... 84
Ad aptiv eHighbeam Assis t................. .86
Au tomatic driving lights ...................... 84
Combination swit ch............................ 85
Co rnering light ................................... 85
Driving abroad (symmetrical low
beam) .................................................84
Haza rdwa rning lamps ........................ 85
High beam .......................................... 85
High-beam flasher .............................. 85
Indicator ............................................ .85
Light switc h........................................ 84
Lo wb eam ........................................... 84
Pa rking light ...................................... .84
Re ar fogl ight ...................................... 84
Re sponsibility wit hlighting sy stems ... 84
Setting thei nstrument lighting ......... 171
Limited Warranty (vehicle) ....................27
Limiting speed ...................................... 11 3
Load Determ inin gthe maximum ............... 225
Sample calculation. .......................... 225
Load distribution ..................................1 79
Load inde x(tire) ................................... 228
Load securing Carg otie-down point ........................ 180
Ins talling and removing tie-down
ey es .................................................. 181
No tes. ............................................... 17 9
Load-bea ring capacit y(tire) ................2 28
Loading Definitions ........................................ 230
Loading guidelines ............................... 178
Loading information table ...................224
Lo wb eam
Ac tivating/deactivating ...................... 84
Changin gbulbs .................................. .91
Setting fora broad (symmetrical )........ 84
LO Wr ange ............................................. 12 6
Lu bricant additives
see Additive
Lu mbar suppor t(4-wa y) ........................ 69 M
M+S tires ............................................... 216
Maintenance Vehicle ............................................... 23
Maintenance see ASS YSTP LUS Malfunction
Restra int sy stem ................................. 31
Malfunction message see Displa ymessa ge
Manual parking brake ..........................141
App lying/ releasing .......................... .141
Emergency braking .......................... .142
Fo lding up/down .............................. 14 2
Manuall yinflating air bello ws(ENR) ...1 32
Matt efinish (cleaning instructions) ...194
Maximum load Determ inin g..................................... 225
Sa mp le calculation ........................... 225
Maximum tir eload ............................... 228
Maximum tir epressure ....................... 228
Mechanical key
Locking door ...................................... 50
Re moving/inserting ............................ 47
Un lockin gdoor .................................. .50
Memor yfunctio n(seat) ........................ .69
Menu (on-boar dcomputer)
Assis tance graphi c.......................... .172
Overvie w.......................................... 17 0
Service ............................................. 172
Settings ............................................ 174
Tr ip .................................................. .173
Mercede sme
Information ....................................... 176
Mercede smeconnect
Breakdown assi stanc ecall via the
breakdown assis tance button ........... 17 7
Consentin gtodatat ransfer .............. 17 7
Information ....................................... 176
Making acall via theo verhead con‐
trol panel .......................................... 176
Tr ans ferred dat a...............................1 77
Mercede sPRO
Information ....................................... 176
Mercede sPRO connect
Breakdown assi stanc ecall via the
breakdown assis tance button ........... 17 7
Consentin gtodatat ransfer .............. 17 7
Information ....................................... 176
Making acall via theo verhead con‐
trol panel .......................................... 176
Tr ans ferred dat a...............................1 77
Messag e(multifunction display)
see Displa ymessa ge
Messag ememory ................................. 262 Index
303

Tr
im element (care) .............................. 197
Tr ip
Displa ytotal dis tance ....................... 173
Menu (on-boar dcomputer) ............... 173
Tr ip computer
Re setting. ......................................... 174
Showing ............................................ 173
Tr ip distance ........................................ .173
Showing ............................................ 173
Tr ip odom eter
Re setting. ......................................... 174
Tr ip odom eter
see Trip dis tance
Tu rn signal light
Ad ditional tur nsignal light (all-
wheel driv evehicles) .......................... 91
Tw in co-driver's seat .............................. 71
Tw o-w ayradio telephone
see Mobile phone
Tw o-w ayradios
Fr equencies ...................................... 24 4
Ins tallation no tes. ............................. 24 4
Tr ansmission output (maximum )......2 44 U
Un locking setting .................................. .47
Un locking/locking
Swit ching automatic lockin gfea‐
tur eo n/off. ........................................ 50
Unl ockin gand opening front doors
from inside ........................................ .49
USB soc ketint he rear passenger
comp artment .......................................... 81
Using asun visor .................................... 98
Using kickdown .................................... 124V
Ve hicle ................................................... 11 0
Cor rect us e........................................ 26
Dat arecording ................................... 27
Diagno stics connection ...................... 25
Equipmen t......................................... .22
Limited Warrant y............................... .27
Locking (auto matic) ............................ 50
Locking/unlocking (emergency key) .. 50
Lo we ring .......................................... 238
Maintenance ...................................... 23
Notifying problems ............................. 26
Pa rking (s tart/s topb utton) .............. 14 0
Pa rking forane xtende dperio d........ 14 4 QR code
rescue car d.......................... 27
Qualified specialis tworks hop .............25
Ra ising ............................................ .235
Re gistration ........................................25
St artin g(in emer gency operation
mode) ............................................... 11 0
St artin g(start/ stop button) .............. 11 0
Switching on po wersupply (s tart/
st op button) ...................................... 109
Un lockin g(from inside) ...................... 49
Ve ntilating (co nvenience opening) ...... 60
Ve hicl ecom ponents that receive
and/or transmit radio wave s(decla‐
ra tio nofc onform ity) .............................. 24
Ve hicl ecom ponents whic hreceive
and/or transmit radio waves
Declaration of conformity ................... 24
Ve hicl edata
Ve hicle height ..................................2 55
Ve hicle lengt h................................... 255
Ve hicle widt h.................................... 255
Wheelbase ........................................2 55
Ve hicl edata memory
Electronic control units ...................... 27
Service pr ovider s............................... 28
Ve hicl edata storage
Event data recorder s.......................... 29
Ve hicl edimensions .............................. 255
Ve hicl eidentification number
see VIN
Ve hicl eidentification plate
EU general operating pe rmit num‐
ber .................................................... 24 5
Gross axle weight rating ................... 24 5
Pa int code ........................................ 24 5
Pe rm issible gross mass .................... 24 5
VIN ................................................... 24 5
Ve hicl eidentification plate
see Mode lseries
Ve hicl ekey
see Key
Ve hicl elevel
Lo we ring ........................................... 12 9
Ra ising .............................................. 12 9
Ve hicl em aintenance
see ASS YSTP LUS
Ve hicl eoperation
Outside theU SAor Canada ................22
Ve hicl etool kit .............................. 210, 212 Index
309