2020 MERCEDES-BENZ SPRINTER charging

Symbols
..................................................... 4At
ag lance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter. ...................................... 8
Overhead control panel .............................. 11
Doo rcontrol panel .................................... .16
Emergencies and breakdowns ................... 18Genera
lnotes .......................................... 20
Environmen talp rotection .......................... 20
Mercedes-Benz Genuine Parts. ..................20
No tesa bout attachments, add-on
equipment, ins tallation sand con ver‐
sions .......................................................... 21
Operating Instructions ...............................22
Service and vehicle operation ...................22
Operating saf ety. ...................................... .23
Decla rations of conformity ........................ 24
Diagno stics connection ............................ .25
No tesonc hanges tothee ngine output ..... 25
Qualified specialis tworks hop .................... 25
Ve hicle registration ................................... 25
Cor rect us eoft hevehicle .........................26
Multi Purpose Vehicle ................................ 26
Information on problems wit hyour
ve hicle .......................................................26
Re portin gsafet yd efects ............................ 26
Limited Warrant y....................................... 27
QR codes forr escue car d.......................... 27
Dat astorage ..............................................27
Copyright .................................................. .29Occupant saf
ety...................................... 31
Re stra int sy stem ........................................31
Sea tbelts .................................................. 32
Airbag s...................................................... 35
Safely transporting children in the
ve hicle .......................................................36
No tesonp etsint hevehicle ......................45 Opening and closing
...............................46
SmartK ey................................................... 46
Door s........................................................ 49
Sliding doo r................................................ 51
Electric sliding door ................................... 52
Re ar-en ddoor s......................................... .55
Pa rtition sliding door ................................ .56
Electrica lstep. ........................................... 57
Sid ew indo w. ............................................. 58
Anti-thef tprotection ..................................61 Seats and
stowage .................................. 64
Cor rect driver's sea tposition .................... 64
Seats ......................................................... 64
Ad justing thes teering wheel ......................76
St ow agea reas .......................................... .77
Bottle holder .............................................. 78
Cup holder ................................................ .78
Ashtr ayand cigar ette lighter .................... .79
Soc kets ..................................................... 80
Wi relessl ycharging them obile phone
and coupling wit hthe exterior antenna ..... 82
Ins talling or removing thef loor mats ......... 83 Light and vision
....................................... 84
Exterio rlighting ......................................... 84
Ad justing thei nterior lighting .................... 87
Changin gbulbs .......................................... 90
Wi ndshield wipe rs..................................... 95
Mir rors ....................................................... 97
Using sun visor s........................................98 Climat
econtrol ....................................... 99
Overvie wofclimatecontrol sy stems ......... 99
Operating climat econtrol sy stems ..........1 01
Operating air vents .................................. 104
Au xilia ryheating ...................................... 105
Operating cargo compartment ventila‐
tio n.......................................................... 108 Drivin
gand pa rking .............................. 109
Driving .................................................... .109
Batter ymains witch................................. 12 0
Au tomatic transmission ........................... 12 2
All-whee ldrive ........................................ .124
DSR (Downhil lSpeed Regulation) ............ 12 6
Electroni cleve lcontrol ............................ 12 8
Re fueling ................................................ .133
Pa rking .................................................... 14 0
Driving and driving sa fety sy stems ..........1 45
Wo rkmode ............................................. .162
Tr ailer operation ...................................... 16 2 Instrument Displa
yand on-board
compu ter............................................... 16 9
Overvie wofInstrument Displa y............... 16 9
Overvie wofthe buttons on thes teer‐
ing wheel .................................................1 70
Operating theo n-boar dcomputer ........... 17 0
Overvie wofthe displa yson them ulti‐
function displa y........................................1 71
Setting thei nstrument lighting ................. 1712
Contents

#
Only connects uitable devices tothe
soc ket. Re
quirements:
R The devices mus tbeequipped wit hasuitable
plug whic hconform stot hestandards spe‐
cific tothec ount ryyoua rein.
R Only devices up toam aximum of 150w atts
ar ep ermitted.
R Do no tuse multiple soc keto utlets. #
Ope nflap 3. #
Inser tthe plug of thed evice int o115 Vsocket
1 .
When theo n-boar delectrical sy stem voltage
is suf ficient, indicator la mp2light sup.
If yo uw ill no tbeu singthe 115Vp owersocket,
ke ep thef lap closed. Using soc
kets in the cargo co mpartment Re
quirements:
R Onlydevices wit hamaximum po wercon‐
sum ption of 180W( 15A) ma ybec onnected. #
Fold up co ver1ofthes ocket. #
Inse rtthep lug of thed evice. Charging
amobile phone using theU SB
soc ketint he rear #
Place them obile phone in stowagec ompart‐
ment 1and connec tittoUSB port 2to
ch arge. Seats and
stowage 81

Wire
lesslycharging them obil ephone and
coupling with thee xterior antenna Note
sonw ireless chargin goft he mobile
phone &
WARNING Risk of inju rydue toobjects
being stowedincor rectly
If yo udon otadequatel ystowo bjectsint he
ve hicle interior ,the yc ould sli porbet ossed
around and thereb ystrik evehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phon ebrack etsc annot
al wa ys restra in theo bject stheyc ontai nint he
eve nt of an accident.
The reisar isk of injur y,particular lyin the
eve nt of sudden braking or asudde nchange
in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about in these or
similar situations. #
Alwaysm akes uret hat objects do not
project from stowages paces, parcel
nets or stowagen ets. #
Close thel oc kable stow ages paces
befor estarti ngajou rney. #
Stow and secur eobject sthat ar eheavy,
hard, poin ted, sharp-edged, fragile or
to ol arge inthec argo compartment. Compl
ywitht he instructions forl oading thev ehi‐
cle. &
WARNING Risk offire from placing
objects in them obile phone stowage
compartment
Ther eisar isk offire ,inp articular ,ifyou
place mor ethan one mobile phone in the
mobil ephone stowagec ompartment. #
Apar tfromam obile phone, do not
place an yother objects in them obile
phone stowagec ompartment ,especially
th ose made of me tal. *
NO
TEDama getoobject scaused byplac‐
ing them in them obile phone stowage
compartment If object
sareplace dinthe mobile phone
stow agec ompartment ,the ym aybe dama ged
by electromagnetic fields. #
Do no tplace credit cards, storage
media or other objects sensitiv etoelec‐
tromagnetic fields in them obile phone
stow agec ompartment. *
NO
TEDama getothem obile phone stow‐
ag ec ompartment cause dbyliquids If liquids enter
them obile phone stowage
compartment ,the compartment ma ybedam‐
aged. #
Ensur ethat no liquids enter them obile
phone stowagec ompartment. Obse
rvet he following no tesonw ireless charging:
R The chargin gfunction is onl yavailable when
th ed rive system has been star ted.
R In some cases, it ma ynotbe possible to
ch arge small mobile phones at everyposition
of them obile phone recep tacle.
R It ma ynotbe possible tocharge large mobile
phones that do no tres tint he mobile phone
re cep tacle.
R The mobile phone can warm up during the
ch argin gprocess. This depends on thea ppli‐
cation s(apps) cur rentl yrunning.
R Form oree fficien tcharging, thep rotective
case should be remo vedf romt he mobile
phone. Pr otectiv ecases designed forw ireless
ch argin garean exc eption.
R When charging, them at should be used if
possible. Charging
them obil ephone in thef ront wire‐
lessly Requ
irements:
R The mobile phone mus tbesuitable forw ire‐
less charging. Alistofc ompatible mobile
phones can be found at:
http://www.mercedes-benz.com/connect 82
Seatsand stow age

1
Position of motion de tector
If th ev ehicle is equipped wit hamotion de tector,
th ec argo compartmen tlighting is also activated
via them otion de tector.
If th em otion de tector de tects mo vement in the
cargo compa rtment whil ethe vehicle is station‐
ar y, thec argo compartmen tlighting will switch
on fora pproxima tely tw om inutes.
The cargo compartment lighting can be switched
on via them otion de tector if:
R The vehicle is stationar y,thep arking brak eis
applied and youa renotd epressing theb rake
pedal.
R Vehicles with automatic transmission: the
selector le verisinp osition005Dand youa re
no td epressing theb rake pedal.
R The vehicle has no tbeen loc kedf romt he out‐
side using thek ey.
If no chang etot hevehicle, suc hasadoor open‐
ing, is de tected over se veralh ours, them otion
de tector will au tomatically switc hoff.T his pre‐
ve nts theb atter yfromd ischarging. Changing bulbs
Instructions
forc hanging bulbs &
WARNING Risk of bu rnsf romh otcom‐
ponent parts whils treplacing abulb
Bulbs, lamps and plug connector scan
become very hotd uring operation.
When replacing abulb, youc oul db urny our‐
self on these componen tparts. #
Allowthe component parts tocool
down befor ereplacing theb ulbs. When
youa re re placing theb ulb, obser vethef ol‐
lowing:
R Do no tuse an ybulb that has been dropped or
has scratches on its glass sur face. Otherwise,
th eb ulb ma yexplode.
R Theb ulb ma yexplod eifitish otor if you
to uch, drop or sc ratchi t.
R Stains on theg lass sur face reduce the
service lif eofthe bulb. Do no ttouc hthe glass
sur face wi thyour bar ehands. If necessar y,
clea nthe glass sur face wi thalcohol or spirits
in ac olds tate and wipe it down wit halint-
free clo th.
R Protect bulbs from humidity and do no tbring
th em int ocontact wit hliquids.
Alw ayse nsur ethe bulbs ar efirml ysecured.
If yo ur vehicle is equipped wit hLED lamps, you
can checkt his as follo ws :the light cone will mo ve
from toptob ottomand bac kagain when the
ve hicle starts .For this to wo rk,the lo wbeam
needs tohave been switched on befor ethe vehi‐
cle is star ted.
Bulbs and lamps ar eamajor par tofvehicle
saf ety. Therefore, ensur ethat they area lways
wo rking. Ha vetheh eadlam psetting checkedr eg‐
ularly.
R Befor echanging theb ulbs, switc hoffthe
ve hicle's lighting sy stem. This will pr event a
sho rtcircuit.
R Use bulbs only in closed lights that ha vebeen
designed fort hem.
R Use onl yspar ebulbs of thes ame type and
wit hthe cor rect voltage.
If th en ew bulb also does no tlight up, consult a
qu alified specialis tworks hop. Re
placing fron tlight bulbs (vehicles with hal‐
ogen headlamps) Overvie
woffront light sou rcet ypes
Yo uc an replace thef ollowing light sources. 90
Light and vision

%
Only disconnect thev ehicle from thep ower
supply using theb atter ymain switc hinthe
fo llowing situations:
R The vehicle is stationar yfor along time
R It is absolutely necessar ytodisconnect
th ev ehicle from thep ower supply
Af ters witching on thep owe rsupp ly,y ou will
need torese tthe side windo ws (/pag e58)
and thee lectric sliding door (/ page55). Switching
thep owe rsuppl yon/off Swit
ching of fthe po wersupply Batter
ymains witch
* NO
TEDama getothea uxiliar ybatter yin
ve hicles wit harear wheel driv eand auto‐
matic transmission If
th eb atter ymain switc hisremoved, the
auxiliar ybatter ycould be damaged byheavy
discharging. #
Do no tremo vetheb atter ymain switch. #
Consult aqualified specialis tworks hop
to put thev ehicle out of use. %
No
tether emaining time befor ethe next
service due dat eand oil chang e.T he time
re cording is also dis rupted if thep ower sup‐
ply is disconnected. #
Swit chofft he ignition and wait at least
15 minutes. #
Remo vecover 1.Todot his,take hold of the
co veratt he upper edge, mo veit outwards in
th ed irection of thed rive r's door and lif titoff. #
Press and hold button 3. #
Pull plug 2out of theg round pin. #
Push plug 2asfarasp ossible in thed irec‐
tion of thea rrow sothat it canno tmakec on‐
ta ct wi th theground pin.
All star terb atter yconsumer saredisconnec‐
te df romt he po wersupp ly.
Switching on thep owe rsupply Batter
ymains witch #
Press plug 2ontothe ground pin until you
fe el it engag eand plug 2is in full contact
wit hthe ground pin.
All star terb atter yconsumer sarereconnec‐
te dtot he po wersupply. #
Fasten co ver1.Todot his, place thec over
on from abo ve. #
Press thec over int othe neighboring switch‐
ing console on ther ight hand side. Driving and parking
121

Using electronic le
velc ontrol forc harging
with air in an emer gency *
NO
TEDama gedue topressur ebeing too
high If
th ep ressur eint he air suspension bello ws
is tooh igh, thec ompressed-air lines or thea ir
suspension bello wsmaybed amaged. #
Ensur eyou obser vethem aximum per‐
missible operating pressur eof900 kPa
(9 bar/130 psi). Onl
yfor vehicles wit hvalves fore lectronic le vel
control emergency charging. If electroni clevel
control is malfunctioning and thev ehicle is lean‐
ing, youc an raise or lo werthe vehicle bycon‐
necting an extern al compressed-air source toone
of thee mer gency valves (similar ly as withtire
va lve) .Ife lectronic le velc ontrol is no topera‐
tional, youc an driv eoncarefull ytothe nearest
qu alified specialis tworks hop and ha vethem al‐
function remedied. #
Apply thep arking brake. #
Vehicles with automatic transmission:
shif tthe transmission toposition 005D. #
Switc hoffthee ngine. #
Turn thev alvec ap of thec orresponding valve
(1 L=l eft,2R=r ight). #
Connec tthe extern al compressed-air source. #
Raise or lo werthe vehicle le velbyc harging or
re leasing compressed air until thed riving
le ve lh as been reached and thev ehicle is in a
horizontal position. While doing so, ensure
yo uo bse rvet he maximum permissible oper‐
ating pressur eof900 kP a(9bar/130 psi). #
Disconnec tthe extern al compressed-air
source. #
Tighten thev alvec ap on thev alve(1 L=
left, 2R=r ight). #
Driv eonc arefull ytothe neares tqualified
specialis tworks hop. 13 2
Driving and pa rking

Problems with
thee lectronic le velc ontrol Problem
Possible causes/consequences and 0050 0050Solutions
Yo uc anno traise or lo wer
th ev ehicle le velw hen
st ationar y. The compressor is in danger of
overheating. Af terr epeatedly raising and
lo we ring thev ehicle, electronic le velc ontrol (pla yprotection )isdeactiva‐
te d. #
Trytos etthev ehicle le velm anuall yagain af tera pproxima tely
one minute.
Electri cleve lcontrol has been deactivated due tounde rvoltage. The bat‐
te ry ma ynotbe charging.
Handlin gand ride comfor tmaysuf fer. #
Startt he engine. #
Consult aqualified specialis tworks hop as soon as possible. Re
fueling Re
fueling thev ehicle &
WARNING Risk offire or explosion from
fuel
Fu els ar ehighly flammable. #
Fire, open flames ,smokin gand creation
of spar ksmus tbea voided. #
Swit chofft he ignition and, if available,
th es tationar yheater ,befor eand while
re fueling thev ehicle. &
WARNING Risk of inju ryfrom fuels
Fu els ar epoisonous and hazardous to your
health. #
Do no tswa llowf uel or le titcomeinto
con tact wi thskin, eyes or clo thing. #
Do no tinhale fuel vapor. #
Keep children away from fuel. #
Keep door sand windo wsclosed du ring
th er efueling process.
If yo uoro ther people come int ocontact with
fuel, obser vethef ollowing: #
Immediatel yrins efueloffyo ur skin with
soap and water. #
If fuel comes int ocontact wit hyour
ey es, immediatel yrins ethem thor‐
oughly wit hclean water.Seek medical
attentio nimmediately. #
Ifyo us wallowf uel, seek medical atten‐
tio nimmediatel y.Do no tinduce vomit‐
ing. #
Chang eimmediately out of clo thing that
has com eintoc ontact wi thfuel. &
WARNING Risk offire and explosion due
to electros tatic charge
Electros tatic charge can crea tespar ksand
th ereb yignit efuel vapors. #
Befor eyou open thef uel filler cap or
ta ke hold of thep um pn ozzle, touc ht he
me tallic vehicle body.
This dischar gesa ny electros tatic charge
th at ma yhave built up. #
Do no tget intot he vehicle again during
th er efueling process.
Otherwise, electros tatic charge can
buil dupa gain. &
WARNING Risk offire from fuel mixture
Ve hicles wit hadiesel engine:
If yo um ix diese lfuel wit hgasoline ,the flash
poin toft he fuel mixtur eislowerthan that of
pur ediese lfuel.
While thee ngine is running ,component pa rts
in thee xhau stsystem ma yoverheat without
wa rning. #
Neverrefuel using gasoline. #
Neverm ixga soline wit hdiesel fuel. Driving and parking
13 3

Yo
ur vehicle will beha vediffere ntl yw ithat railer
re lativ etow ithout atrailer ,and will consume
mor efuel. In thec ase of along and steep
descent, youm usts elec tshif trange 3,2or 1in
good time.
% This also applies if
thec ruise cont rolis
switched on.
Yo uw illthereb ymakeu se of thee ngine' sbraking
ef fect and will no thave tobrak easo ften tocon‐
trol thes peed. This will take some of thes train
of ft he brak esystema nd pr event theb rake sf rom
ove rheating and wearing tooq uickl y.Ifyo un eed
additional braking, depress theb rake pedal inter‐
mittently rath er than continuousl y.
Drivin gtips
If th et railer sw ays, remember thef ollowing
points:
R Do no taccelerat eunder an ycircums tances.
R Do no tcounter steer.
R If necessar y,appl ythe brakes.
% Yo
uc an pr eventthet railer from sw aying and
rock ingbyretrofitting stabilizer bar or trailer
st abilit yprograms. Youc an obtain fur ther
information from an authorized Mercedes-
Benz Center.
When youa redrivin gwithat railer ,compl ywith
th ef ollowing points:
R Maintain agreater dis tance than when driving
without atrailer.
R Avoid braking abruptl y.If possible, brak egen‐
tl yf irst of al lsot hatthet railer closes up
behind your vehicle. Then, increase theb rak‐
ing forc er apidl y.
R The values given fors tart-o ff gradeability
re fertos ea level. When driving in moun tain‐
ous areas, no tethat engine output, and there‐
fo re start-of fgradeability ,will dec rease with
inc reasin galtitude. Coupling/uncoupling
atrailer Coupling
atrailer
* NO
TEDama getothev ehicle batter ydue
to full discharge Charging
thet railer batter yusing thep ower
supply of thet railer can damag ethe vehicle
batter y. #
Do no tuse thev ehicle's po wersupply
to charge thet railer batter y. #
Shif tthe selector le vertop osition 005D. #
Appl ythe vehicle's parking brake. #
Close all thed oors. #
Position thet railer on alevel sur face behind
th ev ehicle.
% The ball head height
changes depending on
th ev ehicle's load. In this case, use atrailer
wit hah eight-adjus table trailer dr awbar. #
Couple up thet railer. #
Establish all electrical and other connections
to thet railer. #
Remo veobject sordevices whic hpreve nt the
traile rfromr olling, e.g. wheel choc ks. #
Release thet railer's parking brake.
% The
vehicle harness has acable connection
to theb rake light indicator lamp.
Obser vethem aximum permissible trailer dimen‐
sions (widt hand length).
Mos tUSs tatesa nd all Canadian pr ovinces pre‐
scribe thef ollowing points, and youa reurge ntly
re commended tocomply wi th these:
R Safetyc hains between thet ow ing vehicle and
th et railer .The chains should be routed in a
criss-cross pat tern unde rthe trailer dr awbar.
The ym ustbec onnected tothet railer tow
hitc hand no ttothe bumper or tothev ehicle
axle.
Lea vesuf ficient sla ckinthec hains. This
allo wsfore vens harp cornering.
R Aseparat ebrake system is requ ired forc er‐
ta in trailers.
R Asafet yf eatur eisrequired forb rake dt railers.
De term ine thes pecific requ irements acco rd‐
ing tother ele vant la ws.
If th et railer becomes de tach ed from thet ow‐
ing vehicle, thes afet yf eatur etrigger sthe
trailer brakes and can thus reduce thed anger.
Un coupling atrailer &
WARNING Risk of being crushed and
becoming trapped whe nuncoupling a
trailer
Whe nuncoupling atrail er wi than engaged
ine rtia-activated brake, your han dmay Drivin
gand parking 16 5