2020 MERCEDES-BENZ SPRINTER ECO mode

Symbols
..................................................... 4At
ag lance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter. ...................................... 8
Overhead control panel .............................. 11
Doo rcontrol panel .................................... .16
Emergencies and breakdowns ................... 18Genera
lnotes .......................................... 20
Environmen talp rotection .......................... 20
Mercedes-Benz Genuine Parts. ..................20
No tesa bout attachments, add-on
equipment, ins tallation sand con ver‐
sions .......................................................... 21
Operating Instructions ...............................22
Service and vehicle operation ...................22
Operating saf ety. ...................................... .23
Decla rations of conformity ........................ 24
Diagno stics connection ............................ .25
No tesonc hanges tothee ngine output ..... 25
Qualified specialis tworks hop .................... 25
Ve hicle registration ................................... 25
Cor rect us eoft hevehicle .........................26
Multi Purpose Vehicle ................................ 26
Information on problems wit hyour
ve hicle .......................................................26
Re portin gsafet yd efects ............................ 26
Limited Warrant y....................................... 27
QR codes forr escue car d.......................... 27
Dat astorage ..............................................27
Copyright .................................................. .29Occupant saf
ety...................................... 31
Re stra int sy stem ........................................31
Sea tbelts .................................................. 32
Airbag s...................................................... 35
Safely transporting children in the
ve hicle .......................................................36
No tesonp etsint hevehicle ......................45 Opening and closing
...............................46
SmartK ey................................................... 46
Door s........................................................ 49
Sliding doo r................................................ 51
Electric sliding door ................................... 52
Re ar-en ddoor s......................................... .55
Pa rtition sliding door ................................ .56
Electrica lstep. ........................................... 57
Sid ew indo w. ............................................. 58
Anti-thef tprotection ..................................61 Seats and
stowage .................................. 64
Cor rect driver's sea tposition .................... 64
Seats ......................................................... 64
Ad justing thes teering wheel ......................76
St ow agea reas .......................................... .77
Bottle holder .............................................. 78
Cup holder ................................................ .78
Ashtr ayand cigar ette lighter .................... .79
Soc kets ..................................................... 80
Wi relessl ycharging them obile phone
and coupling wit hthe exterior antenna ..... 82
Ins talling or removing thef loor mats ......... 83 Light and vision
....................................... 84
Exterio rlighting ......................................... 84
Ad justing thei nterior lighting .................... 87
Changin gbulbs .......................................... 90
Wi ndshield wipe rs..................................... 95
Mir rors ....................................................... 97
Using sun visor s........................................98 Climat
econtrol ....................................... 99
Overvie wofclimatecontrol sy stems ......... 99
Operating climat econtrol sy stems ..........1 01
Operating air vents .................................. 104
Au xilia ryheating ...................................... 105
Operating cargo compartment ventila‐
tio n.......................................................... 108 Drivin
gand pa rking .............................. 109
Driving .................................................... .109
Batter ymains witch................................. 12 0
Au tomatic transmission ........................... 12 2
All-whee ldrive ........................................ .124
DSR (Downhil lSpeed Regulation) ............ 12 6
Electroni cleve lcontrol ............................ 12 8
Re fueling ................................................ .133
Pa rking .................................................... 14 0
Driving and driving sa fety sy stems ..........1 45
Wo rkmode ............................................. .162
Tr ailer operation ...................................... 16 2 Instrument Displa
yand on-board
compu ter............................................... 16 9
Overvie wofInstrument Displa y............... 16 9
Overvie wofthe buttons on thes teer‐
ing wheel .................................................1 70
Operating theo n-boar dcomputer ........... 17 0
Overvie wofthe displa yson them ulti‐
function displa y........................................1 71
Setting thei nstrument lighting ................. 1712
Contents

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damag eduetooperating conditions and
personal driving style The pollutant emission of
thev ehicle is
directl yrelated tothev ehicle's operation.
Operat eyour vehicle in an environmentally
re sponsible manner tohelp pr otect thee nvi‐
ro nment. Please obser vethef ollowing recom‐
mendations on ope rating conditions and per‐
sona ldriving style.
Operating conditions: #
Mak esuret hat thet irep ressures are
alw aysc orrect. #
Do no ttranspor tany unnecessa ry
we ight (e.g. aroof rack whic hisnol on‐
ge rrequired). #
Obser vethes ervice inter vals.
Ar egularly serviced vehicle will contri b‐
ut etoe nvironmen talp rotection. #
Alwaysh ave maintenance workcar ried
out at aqualified specialis tworks hop.
Pe rsonal driving style: #
Do no tdepress thea ccelera torp edal
when startin gthe engine. #
Do no twarmupt he engine while sta‐
tionar y. #
Driv ecarefully and maintai nasufficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shif tgear sing ood tim eand use each
ge ar onl yupto 00C3of its maximum
engine speed. #
Switc hoffthee ngine when in stationary
traf ficf or ap rolonged time. #
Driv einaf uel-efficient manne r.Pay
attention totheE CO displa yfor afuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended tore-us ea nd recycle sub stan‐
ces ins tead of immediatel ydisposin gofthem.
The releva nt environmental guideline sand regula‐
tions ser vetoprotect thee nvironmen tand
should be follo we dc arefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damag ecaused bynotu sing recycled
re conditione dcomponents Mercedes-Benz
AGoffers recycled recondi‐
tione dcomponents and pa rtsw itht he same
qu ality as ne wparts .The same entitlement
from theL imited Warrant yisv alid as forn ew
parts. #
Recycled reconditione dcomponents
and pa rtsf romM ercedes-Benz AG. *
NO
TEThe ef fectivenes softherestra int
sy stems can be impaired byinstalling
accessor yparts, per form ing repair sor
we lding operations Airbags, Emer
gency Tensioning Device sas
we ll as control unit sand sensor sfor the
re stra int sy stems can be ins talled in thef ol‐
lowing areas of thev ehicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do no tins tall an yaccessories suc has
audio sy stems in these areas. #
Do no tperform repair sorw elding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialis tworks hop. If
yo uu se parts ,tires, wheel sorsafet y-re leva nt
accesso ries whic hhaven otbeen appr ovedby
Mercedes-Benz,t he operating safetyoft hevehi‐
cle ma ybejeopardized. Saf ety-re leva nt sy stems,
e.g. theb rake system, ma ymalfunction. Onl yuse
Mercedes-Benz Genuine Partsorp arts of equal
qu ality .Use onl ytires, wheels and accesso ries
th at ar eappr ove dfor your vehicle model.
Mercedes-Benzt estsgenuine pa rts, con version
parts and accessor yparts that ha vebeen
appr ovedfor your vehicle model forr eliability,
saf etya nd suitabilit y.Despit eongoing ma rket 20
General no tes

ar
ep resc ribed bylawa nd mus tbecorrect at all
times.
The factor yequipst he vehicle wit hawooden or
plastic cargo compartmentf loor;this is an inte‐
gral par tofthevehicle stru cture. If youh avet he
carg ocompa rtment floor remo ved, thev ehicle
body ma ybedamaged. Load securing will then
be impaired and them aximum loading capacity
of thet ie-down points will no longer be guaran‐
te ed. Therefore, do no thave thec argo compart‐
ment floor remo ved.
Note sont he partition
Wi thout apartition ,vehicles that ar eappr ove das
commercial vehicles (N1 ,N2) do no tfulfill
ISO 27956, whi chdescribes thee quipment for
properly securing aload in deliver yvehicles. If
th ev ehicle is used totranspo rtgoods, retrofitting
th ep artition is stronglyrecommended ,asprop‐
erly secu ring thel oad in vehicles without aparti‐
tion will alw aysbeac omplexoperation. Operating Instructions
These Operating Instructions describe all models,
as well as standar dand optional equipmen tof
yo ur vehicle that wa sa vailable at thet ime of
going topress. Countr y-specific dif fere nces are
possible .Notet hat your vehicle ma ynotbe
equipped wit hall functions described. This is also
th ec ase fors ystems and functions releva nt to
saf ety. Therefore, thee quipment on your vehicle
ma ydiffe rf romt hat in thed escriptions and illus‐
trations.
The original pur chase agreement documen tation
fo ry our vehicle contains alistofa llth es ystems
in your vehicle.
Should youh ave anyq uestions concerning equip‐
ment and operation, consult an authorized
Mercedes -Benz Center.
The Operating Instruction sand Maintenance
Bookle tare impor tant documents and shoul dbe
ke pt inthev ehicle.
Note onvehicles whic hareequipped bybody
manu factu rers
Alw ayso bser vetheb ody manufacturer's Operat‐
ing Instructions. Youc oul do therwise failto rec‐
ognize dangers. Servic
eand vehicl eoperation Wa
rranty The Limi
tedW arrant yf or your vehicle is in
accordance wit hthe warrant yterms and condi‐
tions in theS ervice and Warrant yInforma tion
booklet.
Yo ur authorize dMercedes-Ben zCenter will
re place and repair all factor y-ins talled parts in
acco rdanc ewitht he term soft hefollowing war‐
ra nty term sa nd conditions:
R NewV ehicle Limited Warranty
R Exhaus tSystemW arranty
R Emissio nSystems Warranty
R California, Connecticut ,Maine, Massachu‐
setts, Ne wYork, Pe nnsy lvania ,Rhod eIsland
and Verm ont Emission Control Sy stem War‐
ra nty
R StateW arrant yE nforcement La ws("Lemon
La ws ")
Re placement parts and accessories ar ecovered
by theM ercedes-Benz Partsa nd Accessories
Wa rranties.
Thes eareavailable at an yauthorize dMercedes-
Ben zCenter.
% Should
youl ose your Servic eand Warranty
In fo rm atio nbooklet, ha vean authorized
Mercedes-Ben zCenter ar rang ef or areplace‐
ment .The ne wService and Warrant yInfor‐
mation bookle twillbep ostedtoy ou. Ve
hicl eoperation outside theU SAor Canada When
youa retra veling abroad wit hyour vehicle,
obser vethef ollowing points:
R service points or replacement parts ma ynot
be available immediatel y.
R unleaded fuel forv ehicles wit hacatalytic
con verter ma ynotbe available. Leade dfuel
can cause damag etothe catalytic con verter.
R thef uel ma yhave aconsiderabl ylower
octane number .Unsuitable fuel can cause
engine damage.
Cer tain Mercedes-Benz models ar eavailable in
Europe thro ugh theE uropean Deliver yProgram.
Fo rm orei nformation, please consult an author‐
ized Mercedes-Benz Center ,orwrite to one of the
fo llowing addresses:
In theU SA: 22
General no tes

&
WARNING Risk offire due toflammable
materials on ho tparts of thee xhau stsys‐
tem
Flammable materia lsuc hasl eaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhau stsystem. #
When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side. #
Remo vetrappe dplants or other flam‐
mable material. #
Ifth er eisd amage, consult aqualified
specialis tworks hop immediately. *
NO
TEDama getothev ehicle In
thef ollowing situations, in particular ,there
is ar isk of damag etothevehicle:
R The vehicle becomes grounded, e.g. on a
high curb or an unpa vedr oad
R The vehicle is driven toof asto veran
obs tacle, e.g. acurb ,speed bu mpor pot‐
hole
R Aheavy object strike st he underbody or
ch assis components
In situations suc hasthis,theb ody ,the
underbody ,chassi scomponents, wheels or
tires could be damaged without thed amage
being visible. Components damaged in this
wa yc an unexpectedl yfail or ,inthe case of an
accident, ma ynotabsorb thel oads that arise
as intended.
If th eu nderbody paneling is damaged, flam‐
mable materials suc hasleaves, grass or
twigs can collect between theu nderbody and
th eu nderbody paneling. These materials may
ignit eift heyc ome int ocontact wi thhotp arts
on thee xhau stsystem. #
Have thev ehicle checkeda nd repaired
immediatel yataqualified specialist
wo rkshop.
or #
If driving saf etyisi mpaired while con‐
tinuing your journe y,pull over and stop
th ev ehicle immediatel yinaccordance
wit hthe traf ficc onditions, and contact
aq ualified specialis tworks hop. Declarations of conformity
Ra
dio equipment appr oval forw ireles scen‐
tral locking Ra
dio equipment appr oval number s9205 10A Count
ry Radio equipment appr oval
information
Indonesi a60598/SDPPI/20 19
Supplie rnumber :16833352
Ra dio frequency: 433. 47 -
434.3 7MHz
Vi etnam C0290
181218 AF04A2
Supplie rnumbe r:16 833352
Ra dio frequency: 433. 47 -
434.3 7MHz Information about
thed ecla ratio nofc onform‐
ity forw ireles svehicle components USA:
"Thew ireles sdevices of this vehicle comply
wit hP art15oft he FCC Rules. Operation is sub‐
jec ttot hefollowing tw oconditions: 1) These
device smaynotc ause harmful inter fere nce, and
2) These device smusta cce ptanyinter fere nce
re ceived, including inter fere nce that ma ycause
undesired operation .Changes or modi fications
no te xpressly appr ovedbyt he party responsible
fo rc ompliance could void theu ser's authority to
operat ethe equipment."
Canada: "The wireless devices of this vehicle
compl ywithI ndustr yCanada license-e xemp tRSS
st andard(s). Operatio nissubject tothef ollowing
tw oc onditions: (1) These device smaynotc ause
inter fere nce, and (2) These device smusta cce pt
an yinter fere nce, including inter fere nce that may
cause undesired operation of thed evice."
USA: "Wireless chargin gsystemf or mobile devi‐
ces (model: WMI2 Wireless Mobile Inter face): this
device complies wit hPart18oft he FCC Rules."
The name and address of ther esponsibl eparty
is:
peiker acustic GmbH
Max-Planc k-St r.28-32
61 38 1F riedrichsdorf
Germany 24
Generaln otes

&
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. &
WARNING Risk of becoming trapped if
th es eat height is adjus tedc arelessly
If yo ua djus tthe seat height carelessly ,you or
ot her vehicle occupants could be trapped and
th ereb yinjured.
Children in particular could accidentall ypress
th ee lectrical seat adjustmen tbuttons and
become trapped. #
While moving thes eats, mak esuret hat
hands or other body parts do no tget
unde rthe le vera ssembly of thes eat
adjustmen tsystem. &
WARNING Risk of inju rydue tohead
re stra int sw hicha renotins talled or are
adjus tedi ncor rectly
If hea drestraints ar enotins talled or are
adjus tedi ncor rectly ,the head restra int sc an‐
no tp rovide pr otection as intended.
Ther eisani ncreased risk of injur yinthe
head and nec karea, e.g. in thee vent of an
accident or when braking. #
Alwaysd rive wit hthe head restra ints
ins talled. #
Befor edriving off, mak esuref or every
ve hicle occupant that thec enter of the
head restra int supports theb ackoft he
head at about eyel eve l. Do no
tinter chang ethe head restra int soft he
front and rear seats. Otherwise, youw ill no tbe
able tosetthe height and inclination of theh ead
re stra int stot he cor rect position. Using
theh ead restra int fore -and-af tadjustment,
adjus tthe head restra int so that it is as close to
th eb ackoft he head as possible. &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
The sea tbeltd oesn otoffert he intended le vel
of pr otection if youh ave notm ove dthe seat
backres ttoana lmostvertical position.
When braking or in thee vent of an accident,
yo uc oul dslide unde rneat hthe seat belt and
sus tain abdominal or nec kinjuries, fore xam‐
ple. #
Adjus tthe seat properly befor ebegin‐
ning your journe y. #
Alwayse nsur ethat thes eat backres tis
in an almos tvertical position and that
th es houlder section of your seat belt is
ro uted across thec enter of your shoul‐
der. *
NO
TEDama getothes eats when moving
th es eats back The seats ma
ybedamaged byobject swhen
moving thes eats bac k. #
When moving thes eats bac k,mak esure
th at ther ea reno object sinthefoot we ll,
under or behin dthe seats. 1
Seat fore -and-af tposition
2 Seatheight
3 Seatbackres tinclination
% Depending on
thes eat model, cer taina djust‐
ment options ma ynotbe available. Seat
sand stow age 65

Using
theh ead restra int fore -and-af tadjustment,
adjus tthe head restra int so that it is as close to
th eb ackoft he head as possible. &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
The sea tbeltd oesn otoffert he intended le vel
of pr otection if youh ave notm ove dthe seat
backres ttoana lmostvertical position.
When braking or in thee vent of an accident,
yo uc oul dslide unde rneat hthe seat belt and
sus tain abdominal or nec kinjuries, fore xam‐
ple. #
Adjus tthe seat properly befor ebegin‐
ning your journe y. #
Alwayse nsur ethat thes eat backres tis
in an almos tvertical position and that
th es houlder section of your seat belt is
ro uted across thec enter of your shoul‐
der. *
NO
TEDama getothes eats when moving
th es eats back The seats ma
ybedamaged byobject swhen
moving thes eats bac k. #
When moving thes eats bac k,mak esure
th at ther ea reno object sinthefoot we ll,
under or behin dthe seats. Sample imag
eofcomfor tsuspension seat
1 Seat cushion length
2 Seat backres tinclination
3 Seat height
4 Seat cushion inclination
5 Seat fore -and-af tposition 6
Seatsuspension
7 Vibration limiting
% Depending on
thes eat model, cer taina djust‐
ment options ma ynotbe available. #
Toadjus tthe sea tcushion length: raise
le ver 1and slid ethe front par tofthe seat
cushion forw ards or backwards. #
Tosetthe sea tbackres tinclination: rotate
handwheel 2forw ards and backwards until
th er equired position has been reached. #
Tosetthe sea theigh t:pull or push le ver3
until ther equired position has been reached. #
Tosetthe sea tcushion inclination: rotate
handwheel 4forw ards and backwards until
th er equired position has been reached. #
Tosetthe sea tfore-and-a ftadjustment:
ra ise le ver5and slid ethe seat int othe
re qu ired position. #
Ensur ethat thes eat is engaged. #
Tosetthe sea tsuspension: take thew eight
of ft he seat. #
On handwheel 6,settheb ody weight (8 8lb
(40 kg)to2 64lb (120 kg)) so that thes eat
suspension workso ptimall y.Ifyo us et a
higher weight ,the seat suspension will
become firm er.T he seat will then no tvibrate
as much. If thes eat vibrates of tena nd signifi‐
cantly ,you can engag eitinthe lowerarea. #
Toengag evibration limiting: turnlever 7
upwards.
The next time thes eat vibrates, it will engage. #
Torelease vibration limiting: turnlever 7
to ther ight.
The seat can vibrate. Ad
justin gthe fron tseate lect rica lly &
WARNING Risk of becoming trapped if
th es eats ar eadjus tedbyc hildren
Childre ncould becom etrapped if they adjust
th es eats, particularly when unattended. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. The seats can be adjus
tedw hile thei gnition is
off. Seats and
stowage 67

%
Depending on
theh ead restra int model, indi‐
vidual adjustment option smaybe omit ted. Switching
thes eat heating on and off &
WARNING Risk of bu rnsd ue torepeat‐
edly switching on thes eat heating
Re peatedly switching on thes eat heating can
cause thes eat cushion and seat backrest
padding tobecome very hot.
The healt hofpersons wit hlimited temp era‐
tur es ensitivity or alimited ability toreact to
high temp eratures ma ybeaffected or they
ma yevens ufferb urn-lik einjuries. #
Do no trepeatedl yswitc hont he seat
heating. To
protect agains toverheating, thes eat heating
ma ybet emporaril ydeactivated af teritis
switched on repeatedly.
* NO
TEDama getothes eats caused by
object sordocument swhen thes eat
heating is switched on When
thes eat heating is switched on, over‐
heating ma yoccur due toobject sordocu‐
mentsp laced on thes eats, e.g. seat cushions
or child seats .This could cause damag eto
th es eat sur face. #
Mak esuret hat no objects or docu‐
ments ar eonthe seats when thes eat
heating is switched on. Re
quirements:
R The po wersupp lyhas been switched on. #
Toswitc hon:press button 1.
All indicator lamps on theb utton light up. #
Tolowe rthe le vel:press button 1until the
re qu ired heatin gleve lisr eached.
Depending on theh eating le vel, one tothree
indicator lamps light up. #
Toswitc hoff:press button 1until all indi‐
cator lamps ar eoff.
% The seat heating automaticall
yswitches back
out of thet hree heating le vels af ter8,10a nd
20 minutes until thes eat heating switches
off. Ad
justin gthe steering wheel &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. &
WARNING Risk of entrapment forc hil‐
dren when adjusting thes teering wheel
Children could injur ethemselves if they
adjus tthe steering wheel. #
Neverlea ve children unat tende dint he
ve hicle. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. 76
Seats and stowage

Overvie
wofautomatic climat econtrol 1
0082 Setsthet emperature
2 Display
3 0097 Setsthea irflow
4 Î Vehicles wit hawindshield heater:
switches thew indshield heater on/o ff
( / pag e104)
5 Vehicles wit hstationar yheater or heater
boos ter: 003B switches thes tationa ryheater
or heater boos tero n/of f(/pag e106)
6 Vehicles wit harear windo wheater: 006C
switches ther ear windo wheater on/off
(/ page104)
7 0073 Switches air-recirculation mode on/off
(/ page104)
8 0064 Switches windshield defrosting on/off
(/ page103)
9 008F Adjusts thea ir distribution
(/ page103)
A 005A Switches theA /C function on/o ff
( / pag e102)
B 004E Vehicles wit hdual-zone climat econt rol
sy stems: adjusts ther ear-compartment cli‐
mat econtrol/heating (indicator lamp
fl ashes )(/pag e102)
% The indica
torlamps on theb uttons signal
th at thef unction in question has been activa‐
te d. 100
Climat econtrol