2020 MERCEDES-BENZ SPRINTER MY20 with no MMS Operator’s Manual

#
Tomo vether ackr ails: unscr ewstar knobs
7 coun ter-clockwise until they ares lightly
loose. #
Sliderackr ail 2 along roof rail1 tothe
desired position. #
Screw star knobs 7tight clo ckwise. #
Chec kthat ther ackr ail is seated securely.
Moving thes liders &
WARNING Risk of inju rydue toinade‐
qu atel ysecured loads
If th es lider of thei nterior roof rack system is
no te ngaged proper ly,t he load ma ycome
loose, fall down and injur epeople, for
ins tance when they enter or load and unload
th ec argo compartment. #
Alwayse ngag ethe slider properly. %
Ring
8of slider 4mus talway sbeatan
angle of 90° torack rail2,sot hat slider 4
is engaged proper ly. #
When ther ing of thes lider is at an angle
of 90° tother ackr ail: pullring 8of slider
4 down an dsimul taneously mo veslider 4
to thed esired position. #
Release ring 8 atthed esired position. #
Moveslider 4slightl yfurther along on rack
ra il2 until slider 4engages automaticall y.#
When ther ing of thes lider is pa rallel to
th er ackr ail: moveslider 4tothed esired
position. #
Position ring 8 of slider 4at an angle of
90° torack rail2.
Slider 4is engaged. Ad
justin gthe belt strap #
Press and hold thel ocking mechanism on
slider 9. #
Pull or release belt strap 5. #
Release thel ocking mechanism on slider 9.
% When securing or loosening
aload, be sure
to nots tand unde rthe load.
Securing and loosening thel oad #
Tosecur ethe load: placethel oad in theb elt
st ra ps of ther ackr ails. #
Fasten thel oad flush wit hthe partition. #
Secur ebelt strap 5. #
Chec kthat thel oad is seated securel y. #
Toloosen thel oad: press and hold thel ock‐
ing mechanism on slider 9. #
Pull ring 8 ofthes lider down and simultane‐
ously mo vethes lider away from thel oad. #
Loosen belt strap 5and at thes ame time
mak esuret hat thel oad does no tfall out of
th eb elt stra ps. #
Remo vethel oad from theb elt stra ps.
Installing cargo tie down rings Tr
ansporting 18 3

#
Turn ther ing of carg otie-down ring B unti lit
is pa rallel tothel ongitudinal axis of cargo tie-
down ring C. #
Holdcargo tie-down ring C between the
inde xfinger an dmiddlefinger an dplace your
th umb thro ugh ther ing of carg otie-down ring
B and ont othe centra lpressur epoint. #
Use your thumb topush thel ocking pin down
as farasitw illg o. #
Push cargo tie-down ring C nea rthe load
th ro ugh then otch es on rack rail2 and mo ve
it appr oximately 0.5 in (1 2mm). #
Remo veyour thumb from thep ressur epoint
and slide cargo tie-down ring C unti lit
engages. #
Turn ther ing of carg otie-down ring B unti lit
is pe rpendicular tothel ongitudinal axis of
cargo tie-down ring C.
Cargo tie-down ring C is secu red.
Re moving cargo tie down rings #
Turn ther ing of carg otie-down ring B unti lit
is pa rallel tothel ongitudinal axis of cargo tie-
down ring C. #
Grip cargo tie-down ring C as described
ab ove unde rins talling and use your thumb to
push thel ocking pin down as farasitw illg o. #
Slide cargo tie-down ring C and pull it down
and ou tthrough then otch es of rack rail2.
At tachin gthe hea dlashing &
WARNING Risk of inju rydue toincor‐
re ctly secu redl oads
When theh ook sont he head lashing are
attached tother ing soft he sliders, thes lid‐
er sc ould come loose. The load ma ycome
loose, fall down and injur epeople, for
ins tance when they enter or load and unload
th ec argo compartment. #
Onlyattach theh ook sont he head lash‐
ing tother ing soft he cargo tie-down
ri ngs. %
The hoo
kson head lashing 3mayonlybe
attached tother ing sofc argo tie down rings
B. #
Chec kthat thel oad is seated securel y. #
Toattac hthe hea dlashing: tensio nhead
lashing 3at bo thends of load 6and
attac htwo hooks Aoftheh ead lashing to
th er ing sofc argo tie down rings B. Placing
aloa dont he wheel ar ch
Compl ywitht he impor tant sa fety no tesu nder
"No tesonl oading" (/ page178). #
Place theo bject sonw heel ar ch2 and lash
th em using tie-down eyes 1(/ page180).
% Aw
heel ar chma ybes ubjected toaload of
33 0lb( 150k g). 184
Transporting

ASS
YSTP LUSs ervice in terv al display Fu
nction of theA SSYSTP LUSs ervice in terv al
display The ASS
YSTP LUSs ervice inter vald ispla yont he
instrument display prov ides informatio nonthe
re maining time or dis tance be fore then ext
service due date.
Yo uc an hide this service messag ebyusingthe
bac kbutton on thel eft-hand side of thes teering
wheel.
Yo uc an obtain fur ther information concerning
th es ervicing of your vehicle from aqualified spe‐
cialis tworks hop, e.g. an authorized Mercedes-
Benz Center. Displaying
thes ervice du edate On-boa
rdcomputer:
4 Service 5
ASSYSTP LUS
The next service due dat eisdisplayed. #
Toexitth ed ispla y:press theb ackb utton on
th el eft-hand side of thes teering wheel.
Bear in mind thef ollowing related topic:
R Operating theo n-boar dcom‐
puter(/ page170) Car
rying out maintenance workregular ly *
NO
TEPrematur ewear thro ugh failur eto
obser veservice due dates Service
workwhic hisn otcar ried out at the
ri ght time or incomple tely can lea dto
inc reased wear and damag etothevehicle. #
Alwayso bser vethep rescribed service
inter vals. #
Alwaysh ave thep rescribed service
wo rkcar ried out at aqualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
valisb ased on nor‐
mal vehicle use. Maintenance workwill need to
be per form ed mor eoften than presc ribed if the
ve hicle is operated under arduous conditions or
increased loads. Examples of arduous operating conditions:
R Regular city driving wit hfrequ ent intermedi‐
at es tops
R Mainly short-dis tance driving
R Frequent operation in mountainous terrain or
on poor road sur faces
R Whe nthe engine is of tenl eftidling forl ong
periods
R Operation in particula rlyd usty conditions
and/o rifair-reci rculation mod eisfrequ ently
used
In these or similar operating conditions, ha vethe
interior air filter ,engin eair cleaner ,engin eoil and
oil filter etc. changed mor efrequ ently .Ifthevehi‐
cle is subjected tohigher loads, thet ires mus tbe
ch eckedm oref requ entl y.Yo uc an obtain fur ther
information at aqualified specialis tworks hop. Batter
ydisconnection periods The ASS
YSTP LUSs ervice in terv al displa ycan
onl ycalculat ethe service due dat ewhen the
batter yisconnected. #
Notedown thes ervice due dat edispla yedon
th eI nstrument Displa ybefor edisconnecting
th eb atter y(/pag e185). Engine comp
artment Opening and closing
theh ood &
WARNING Risk of accident if thee ngine
hood is unlatched while driving
An unloc kede ngin ehood ma yopen up when
th ev ehicle is in motion and bloc kyour vie w. #
Neveru nlatc hthe engine hood while
driving. #
Befor eevery trip, ensur ethat thee ngine
hood is latched. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. Maintenance and care
18 5

#
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. &
WARNING Risk of inju rydue tomoving
parts
Cer tainc omponents in thee ngine compart‐
ment ma ycontinue tomo veor suddenly
mo veagain even af tert he ignition has been
switched off, e.g. thec ooler fan.
Ma kesur eoft hefollowing befor eperform ing
ta sk sint he engine compartment: #
Switc hthe ignition off. #
Nevertouc hthe danger zone sur round‐
ing movin gcomponent parts ,e.g.t he
ro tatio na reaoft hefan. #
Remo vejewe lrya nd watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
component parts unde rvoltage
The ignition sy stem and thef uel injection sys‐
te mw orku nde rhigh voltage. If yout ouch
component parts whic hareunde rvoltage,
yo uc oul drecei vean electric shoc k. #
Nevertouc hcomponent parts of the
ignition sy stem or thef uel injection sys‐
te mw hen thei gnition is switched on. Liv
ec omponents of thef uel injection sy stem
include thei njec tors,for example.
Liv ec omponent softhe ignition sy stem include
th ef ollowing, fore xamp le:
R Ignitio ncoils
R Spar kplug connec tors
R Diagnostic soc ket &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Risk of inju ryfrom using the
windshield wiper swhile thee ngine hood
is open
When thee ngine hood is open and thew ind‐
shield wiper saresetinm otion, youc an be
trapped bythew iper linkage. #
Alwayss witc hoffthew indshield wipers
and ignition befor eopening thee ngine
hood. #
Park thev ehicle in asafel ocation and on a
le ve ls urface if possible. #
Switc hoffthee ngine. #
Secur ethe vehicle agains trolling away. &
WARNING Risk of inju rywhen theh ood
is opened
When youo pen theh ood, it ma ysuddenly
drop int othe end position.
Ther eisar isk of injur yfor an yone in the
hood's rang eofm ovement. #
Befor ereleasing theh ood, ensur ethat
th es uppor tisfirmlyseatedint he
holder. #
Open theh ood onl ywhen ther eisn o-
one in theh ood's rang eofm ovement. 18 6
Maintenance and care

#
Toopen: pull handle 1torelease theh ood. #
Reachi ntot he gapa nd push theh ood catch
handle upwards. #
Open theh ood and hold it up. #
Take support 1from theb rack et on the
hood and pull it down wards. #
Inse rtthes uppor tint ot he brac ketb elow 2. &
WARNING Risk offire due toflammable
material in thee ngine compartmen tor
th ee xhau stsystem
Clo thsoro ther flammable materials lef tin
th ee ngine compartmen tbymista ke could
igni teupon coming int ocontact wi thhots ec‐
tions of thee ngine or exhaus tsyst em. #
Ensur ethat ther ea reno flammable
ex tern al materials in thee ngine com‐
partmen torontheexhaus tsyst em
af te rm aintenance workhas been con‐
ducted. &
WARNING Risk of accident and inju ry
when opening and closing thee ngine
hood
When opening or closing thee ngine hood, it
ma ysuddenl ydropi ntot he end position.
Ther eisar isk of injur yfor an yone in the
engine hood's rang eofm ovement. #
Only open or close thee ngine hood
when ther ea reno persons in thee ngine
hood's rang eofm ovement. *
NO
TEDama getotheh ood Pushing
theh ood closed wit hyour hands
could dama geit. #
Toclos ethe hood, le titdropf romt he
specified height. #
Toclose: liftt he hood slightl y. #
Movesupport 1totheb rack et on theh ood
and apply light pressur etoengageit. #
Lowe rthe hood and le titdropf romah eight
of appr oximately 0.5 ft(15c m). #
If it is still possible toliftt he hood alittle,
open theh ood again and le titdropf roma
height of appr oximately 0.7 ft(20 cm) until it
engages cor rectly. Engin
eoil Che
cking thee ngine oil le velw ithad ipst ick &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponent pa rtsint he engine com‐
partment can be very hot, e.g. thee ngine, the
cooler and pa rtsoft heexhaus tsystem. #
Letthe engine cool down and only
to uc ht he component parts described
as follo ws. Depending on
thee ngine, thed ipstic kmaybe in
va rying locations in thee ngine compartment.
Wa itin gtimeb efor echecking theo il le vel:
R engin eatn ormal operatin gtemperature:
fi ve minutes
R engine no tatnormal operating temp erature
(the engine waso nlys tarted briefly ,for exam‐
ple): 30 minutes Main
tenance and care 187

Dip
stick( example) #
Park thev ehicle on an even sur face. #
Remo vedipstick 1and wipe it off. #
Slowl yinser tdipstick 1intot he dipstick
guide tube as farasitw illgoa nd pullito ut
af te rt hree seconds.
R Oil le velO K:theo il le velisb etwe en the
MIN and theM AX mar k.
R Oil le veltoo low: theo il le velisatt he MIN
mar korb elow. #
Ifth eo il le velist oo lo w,add appr ox.
1. 1USq t(1l iter) engine oil. #
Ifth eo il le velist oo high, drain of fexcess
engine oil.
Vi sit aq ualified specialis tworks hop.
Checking thee ngine oil le velw itht he on-
boa rdcompu ter
Re quirements:
R The vehicle is le veld uring them easuring
process.
R The hood is no topen.
R Dependin gonthe driving profile, theo il le vel
can be displa yedo nlya fter ad riving time of
up to30 minutes and onl ywhen thei gnition
is switched on.
On-boar dcomputer:
4 Service 5
Engine Oil Level
Yo uw ills ee one of the following messa geson
th em ultifunction displa y: #
Measuring Engine Oil Level...:m easurement
of theo il le veln ot ye tpossible. Repeat the
qu erya fter drivin gfor am aximu mof
30 minutes. #
Engine Oil Level OK andtheb ar showing the
oil le velont he multifunction displa yisgreen
and lies between "MIN" and "MAX": theo il
le ve lisO K. #
Engine Oil Level Drive until the engin eis
warm. :warmupt he engine tooperating tem‐
perature. #
Engine Oil Level Correct Measurement Only
if Vehicl eIsonL evel Ground:p arkt he vehicle
on aleve lsurface. #
Engine Oil Leve lAdd 1,0 liq.gal. andtheb ar
showing theo il le velont he multifunction dis‐
pla yiso rang ea nd lies belo w"MIN": add
1. 1USq t(1l)ofe ngine oil. #
Reduce Engine Oil Level andtheb ar showing
th eo il le velont he multifunction displa yis
orang eand lies abo ve"MAX": drain of fexcess
engine oil.
Vi sit aq ualified specialis tworks hop. #
For Engine Oil Level Switch Ignition On :
switc hont he ignition in order tocheckt he
engine oil le vel. #
Engine Oil Level System Inoperative:t he sen‐
sor is defectiv eornotconnected. Visit a
qu alified specialis tworks hop. #
Engine Oil Level System Currently Unavaila-
ble:c losetheh ood.
% Ve
hicles with col doil le veld ispla ys:theo il
le ve lisa utomaticall ydispla yedont he multi‐
function displa yafter thev ehicle has been
non-operational forane xtende dperiod .Ifit
is no tpossible tomeasu rethee ngine oil
le ve l,ac orresponding messag ewill appear.
Ad ding engin eoil &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. 18 8
Maintenance and care

#
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Risk offire and injur yfrom
engine oil
If engine oil comes int ocontact wi thhotc om‐
ponent parts in thee ngine compartment, it
ma yignite. #
Mak esuret hat no engine oil is spilled
next tothef iller opening. #
Allowthe engine tocool of fand thor‐
oughly clean thee ngine oil from compo‐
nent parts befor estartin gt he vehicle. *
NO
TEEngine damag eduetoincor rect oil
fi lter ,incor rect oil or additi ve #
Do no tuse engine oi loranoilfilter with
specifications deviatin gfromt hose
re qu ired fort he prescribed service
inter vals.
Mercedes-Benz recommends using original or
te sted replacement and service parts. #
Do no tchang ethe engine oil or oil filter
in order tosetc hang einter vals longer
th an those prescribed. #
Do no tuse an yadditive. #
Followt he instructions on thes ervice
inter vald ispla yfor changing thee ngine
oil. *
NO
TEDama gecaused byaddin gtoo
muc hengine oil To
om uche ngine oil can damag ethe engine
or thec atalytic con verter. #
Have excess engine oil remo vedata
qu alified specialis tworks hop. Engine OM651
Engine OM642
#
Turn cap 1counter-clockwise and remo veit. #
Adde ngin eoil. #
Replace cap 1and tur nitclockwise until it
engages. #
Chec kthe oil le vela ga in. Chec kusing theo n-
boar dcomputer (/ page188) ,chec kwith
th eo il dipstic k(/pag e187). Checking
thec oolant le vel &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. Maintenance and care
18 9

If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. &
WARNING Risk of scalding from hot
coolant
The engine cooling sy stem is pressurized,
particular lywhen thee ngine is warm.Ify ou
open thec ap, youc oul dbes calded byhot
coolant spr aying out. #
Letthe engine cool down befor eopen‐
ing thec ap. #
When opening thec ap, wear pr otective
gl ove sand saf etyg lasses. #
Open thec ap slowl ytorelease pres‐
sure. Allo
wthe engine and thee ngine cooling sy stem
to cool down befor echecking thec oolant le velor
re filling coolant.
* NO
TEPaint wo rkdamag eduetocoolant If coolant
getsonp ainted sur faces, thep aint‐
wo rkcan be damaged. #
Addc oolant carefully. #
Remo vespilledc oolant. Checking
thec oolant le vel Example: coolant
expansion reser voir #
Park thev ehicle on an even sur face. #
Ope nthe hood (/ page185). #
Slowly tur ncoolant expansion reser voir cap
1 half aturnc oun ter-clockwise and allow
exc ess pressur etoescape. #
Turn coolant expansion reser voir cap 1fur‐
th er and remo veit. #
Chec kthe coolant le vel.
Ther eise nough coolan tincoolan texpansion
re ser voir if thec oolant reaches theM AX
mar k.
Ad ding coolant #
Refill th ec oolant totheM AX mar konthe
coolant expansion reser voir.
Onl yuse coolan tappr oved byMercedes-Benzto
avo id damagin gthe engine cooling sy stem. #
Replace coolant expansion reser voir cap 1
and tigh tenina clockwise direction. #
Startt he engine. #
Aftera pproxima tely five minutes, switc hoff
th ee ngine again and allo wittocool down. #
Che ckthec oolant le vela ga in and add coolant
if necessar y.
% Obser
veadditional coolant information
(/ page254). 19 0
Maintenance and care