2020 MERCEDES-BENZ SPRINTER transmission

Fr
equency band Maximu mtransmis‐
sion output
70 —cm—w aveband
420 —450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 WThe
following can be used in thev ehicle without
re strictions:
R two-w ayradios wit hamaximum transmission
output of up to100mW
R two-w ayradios wit htransmit terf requ encies
in the3 80 –410 MHz frequency band and a
maximu mtransmissio noutpu tofu pto2W
(trunked radio sy stem/T etra)
R mobil ephones (2G/3G/4G)
Ther eareno restrictions whe npositioning the
antenn aonthe outside of thev ehicle fort he fol‐
lowing frequenc ybands:
R Trunked radio sy stem/T etra
R 70—cm—w aveband
R 2G/3G/4G Ve
hicl eidenti fication pla te,v ehicle identifi‐
cation number (VIN )and engine number
Ve hicl eidenti fication pla te Depending on
thev ehicle model, thev ehicle iden‐
tification plat eislocated on thes eat base of the
driver's seat or on theB -pillar.
% The dat
aisvehicle-speci fica nd can dif fer
from that shown. Alw ayso bser vethes pecifi‐
cation sonyourvehicle's identification plate. Ve
hicle identification plat e(example: US A,
comple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible grossmass
4 Perm issible grossmassofv ehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Dateofm anufacture
8 Paint code Ve
hicle identification plat e(example: US A,
incomple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible grossmass
4 Perm issible grossmassofv ehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Dateofm anufacture
8 Paint code 274
Tech nica ldata

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0024
Parking Brake Inopera-
tive *A
malfunction has occur redint he sy stem; thep arking brak eisinop‐
erative. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y.
0024 Incline Too Steep See
Operator's Manual *T
he on-boar delectrical sy stem voltag eisl oworam alfunction has
occur redint he sy stem; theh olding forc em aynotbes ufficient for
th ei ncline. &
WARNING Risk of accident if thee lectrical parking brake
has insuf ficient holding force
If th ee lectrical parking brak edoes no thave sufficient holding
fo rc eonas teep incline, thev ehicle ma yroll away. #
Park thev ehicle on alevel sur face only and secu reit
agains trolling away. #
Shif tthe automatic transmission toposition 005D. Obser
vethen otes on parking thev ehicle (/ page140).
0024 Parking Brake See Oper-
ator's Manual *T
he on-boar delectrical sy stem voltag eisl oworam alfunction has
occur redint he sy stem; thec losing forc em aynotbes ufficient for
th ei ncline. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y. Displ
aymessa gesa nd warning and indicator lamps 293

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
003B
Inoperative Battery Low *T
he on-boar delectrical sy stem voltag eist oo lo w.
The stationar yheater has swit ched off. #
Driv eane xtende ddista nc eu ntil theb atter yhas been suf fi‐
ciently charge da gain.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po werassi stanc eism alfunctioning. &
WARNING Risk of an accident du etoaltered steering char‐
acteristics
If th ep owe rassi stanc eoft hesteering fails partiall yorcom‐
ple tely,y ou will need touse mor eforce tosteer. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immedi‐
atel y. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th es teering does no tfunction as intended, thev ehicle's oper‐
ating saf etyisj eopardized. #
Pull overand stop thev ehicle safely as soon as possible,
paying attention toroad and traf ficc onditions. Do no tcon‐
tinue driving under an ycircums tances. #
Consult aqualified specialis tworks hop. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. Do no tcontinu edriving. #
Consul taqualified specialis tworks hop.
Shift to 'P' or 'N' to Start
Engine *
Yo uh ave attem pted tostar tt he engine in transmission position 005B
or 005E. #
Shif tthe transmission toposition 005Dor005C.
To Engage Transmiss.
Position RFirst Depress
the Brake *
Yo uh ave attem pted toshif tfromp osition 005Bor005C toposition 005E. #
Depress theb rake pedal. #
Shif tthe transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of thec limat econt rols ystemist emporarily restricted.
The quantity of air and flow of fresh air ar econt rolled automaticall y. #
Have thec limat econt rols ystemc heckedataq ualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryfor thet ransmission is no longer being
ch arge d. #
Visit aq ualified specialis tworks hop. #
Until then, alw ayss hiftthe transmission toposition 005Dmanually
befor eyou switc hoffthee ngine. 308
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Befor eleaving thev ehicle, apply thep arking brake.
Reversing Not Possible
Servic eRequired *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rseg ear. #
Visit aq ualified specialis tworks hop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Shif tthe transmission toposition 005D. #
Consult aqualified specialis tworks hop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou ar eabout toexitth ev ehicle when it is in aready-to-driv estate. #
When youe xit thev ehicle, switc hoffthei gnition and take the
ke yw ithy ou. #
Ifyo udon otexitth ev ehicle, switc hoffthee lectrical consum‐
ers, e.g. thes eat heating. Otherwise, the1 2‑V batter ymaydis‐
ch arge and it will be possible tostar tt he vehicle onl ywitht he
aid of asecond batter y(starting assista nce).
Service Require dDoNot
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth et ransmission is in position 005B,visitaqualified specialist
wo rkshop, without changing thet ransmission position. #
Fora llot her transmission positions, par kthe vehicle in asafe
location. #
Infor maq ualified specialis tworks hop or breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can onl ybeshiftedtop osition 005Difth ev ehicle is
at as tandstill.
NP ermanently Active
Risk of Rollin gAway *W
hile thev ehicle is rolling or driving ,the transmission wasshifted
to position 005C. #
Tostop, depress theb rake pedal and, when thev ehicle is at a
st andstill ,shif tthe transmission toposition 005D. #
Tocontinu eyour journe y,shif tthe transmission toposition 005B
or 005E.
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is no tfull yc losed and thet ransmission is in posi‐
tion 005E,005Cor005B. #
When parking thev ehicle, shif tthe transmission toposition 005D.
Apply Brak etoShift
from 'P' *Y
ou ha veattem pted toshif ttoa differe nt transmissio nposition from
position 005D. #
Depress theb rake pedal. Displa
ymessages and warning and indicator lamps 309

Overvie
w.......................................... 19 9
Sound settings ................................. 201
Tr ans ferred vehicle dat a...................2 01
Animals Pets in thev ehicle .............................. 45
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer ........................................ .61
Anti-thef tprotection
see ATA( Anti -Thef tAlarms ystem)
Apple CarPlay ®
.....................................1 98
Connecting an iPhone ®
............ 198, 19 9
Ending .............................................. 19 9
No tes. ............................................... 19 8
Overvie w.......................................... 19 8
Sound settings ................................. 19 9
Tr ans ferred vehicle dat a...................2 01
Asht rays
In thew indshield stowagec om‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-boar dcom‐
puter) ..................................................... 178
ASS YSTP LUS ........................................ 214
Batter ydisconnection period s.......... 214
Displ aying thes ervice due dat e........ 214
Fu nction/no tes. ................................ 214
Re gular maintenance work ............... 214
Special service requirements ............ 214
ATA (Anti-Thef tAlarms ystem) .............. .61
Ac tivating/deactivating thei nterior
motion sensor .................................... 63
Fu nctio n.............................................. 61
Interior motion sensor function .......... 63
St opping thea larm. ............................ 62
Switching thet ow -awa ya larm
on/of f............................................... .62
To w- aw ay alar mfunction .................... 62
At tachments .......................................... .21
AT TENTION ASSI ST....................... 162, 16 3
Fu nctio n........................................... 16 2
Setting .............................................. 16 3
Sy stem limitations ............................1 62
Au thorized workshop
see Qualified specialis tworks hop Au
tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ....................... .84
Au tomatic transmission
DIRECT SELEC Tleve r........................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rseg ear ...................... 12 2
Kickdown .......................................... 124
Re stricting thes hiftrang e................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position displa y........... 12 2
Tr ansmission position s..................... 12 2
Au xiliar yheating ..................................1 05
Fu nctio n........................................... 105
Axle load ................................................ 274 B
Bac ksuppo rt
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 14 6
Battery Charging ........................................... 231
Charging avehicle batter y................2 31
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 236
Disconnecting thes tarter batter y.... 234
Jump -sta rting (vehicle )..................... .231
Ke y. .................................................... 47
No tes( vehicle) ................................. 230
Re moving or ins talling thes tarter
batter y............................................. 235
St arterb atter y................................. 233
Batter ymain switch
No tes. ............................................... 12 0
Switching po wersupp lyon/of f......... 121
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist .................................. 16 3
Ac tivating/deactivating .................... 16 4
Fu nctio n........................................... 16 3
Re ar Cross Traf ficA lert. ................... 16 5
Sy stem limitations ............................1 63
Blue tooth ®
............................................ 19 2
Ac tivating/deactivating .................... 19 2
Information .......................................1 92
Bottle holder .......................................... .78 Index
323

g
Step No tExtended Se eOper‐
ator' sManualorS tepN otExte n‐
de dM alfunction ................................ 310
003D Stop Vehicle Lea veEngine
Ru nning ............................................ 301
003D Stop Vehicle See Operator's
Manual ............................................. 302
0049 SwitchOffLights ..................... 311
0049 SwitchOnH eadlamps ..............311
0077 Tire Press. Sen. Missing ..........305
0072 Vehicle Operational Switch
th eI gnition Of fBefor eExiting ..........3 09
x Vehicle Trac kerh as been
activated. De tails: see manual or
associated mobile app. or Vehi‐
cle locating activated –see manual
or mobile app. ..................................3 10
0077 Warning Tire Malfunction ........ 305
Ac tiveB rake Assi stFunctions Cur‐
re ntl yL imited See Ope rator's Man‐
ual ................................................... .294
Ac tiveB rake Assi stFunctions Limi‐
te dS ee Operator's Manual ...............294
Ac tiveD ista nce Assi stCur rently
Un available See Operator' sManual
.......................................................... 297
Ac tiveD ista nce Assi stInoperative ... 297
Ac tiveD ista nce Assi stNo wA vaila‐
ble .................................................... 298
Ac tiveL aneK eeping Assis tCamera
Vi ew Restricted See Ope rator's
Manual ............................................. 299
Ac tiveL aneK eeping Assis tCur‐
re ntl yU navailable See Opera tor's
Manual ............................................. 299
Ac tiveL aneK eeping Assis tInoper‐
ative .................................................2 99
Ad aptiv eHighbeam Assis tCamera
Vi ew Restricted See Ope rator's
Manual .............................................. 310
Ad aptiv eHighbeam Assis tCur‐
re ntl yU navailable See Opera tor's
Manual .............................................. 310Ad
aptiv eHighbeam Assis tIno pera‐
tive .................................................... 311
Air Conditioning Malfunctio nSee
Ope rator's Manual ........................... 308
Appl yBrake toShif tfrom' P' ............ 309
Au xilia ryBatter yMalfunction ........... 308
Blind Spo tAssistCur rently
Un available See Operator' sManual
.......................................................... 299
Blin dSpotA ssistI no perative ............ 298
Blin dSpotA ssistT railer NotM oni‐
to red ................................................ 298
Chec kBrake Pads See Operator's
Manual .............................................2 94
Cruise Control Inoperative ................ 297
Cur rentl yU navailable Radar Sen‐
sor sD irty .........................................2 98
Driver's Door Open &Transmission
No tinPR isk ofVehicle Rolling
Aw ay ................................................ 309
NP ermanentl yActiv eRiskofR oll‐
ing Away ........................................... 309
Only Shif tto'P' when Vehicle is
St ationary ........................................ 309
Ra dar Sensor sDirty See Opera‐
to r's Manual ..................................... 294
Re generation No tPossible ............... 303
Re versing No tPossible Service
Re quired .......................................... .309
Service Required Do No tShift
Gear sVisit Dealer ........................... .309
Shif tto' P' or 'N' toStartE ngine ...... 308
SO SN OTREADY .............................. 295
Ti re Press. Monitor Cur rently
Un available ...................................... .305
Ti re Pressur eMonitor Inoperative ....306
Ti re Pressur eMonitor Inoperative
No Wheel Sensors ............................3 05
To Engag eTransmiss .Position R
Fir stDep ress theB rake .................... 308
Tr ansmission Malfunction Stop ........ 309
Displa yrang e(trip menu) .................... 178
Displa ytotal di stance (trip menu) ......178 328
Index

Electrical closing assi
st
No tes. ................................................52
Electrical consum ption
Ke y. .................................................... 47
Electrical fuses see Fuses
Electrical step
Emer gency release ............................ .58
Extending/r etra cting .......................... 57
Fu nctio n............................................. 57
Obs tacle ............................................. 57
Pr eve nting extending ......................... .57
Electronic Stability Prog ram
see ESP ®
(Electronic Stabilit yProgram)
Elect ronics ............................................ 273
Emer gency
Assis tance overview. .......................... 18
Fir st-ai dk it (so ftsided) .................... 228
Saf etyv est. ...................................... 228
Wa rning lam p................................... 228
Emer gency braking
Elect ricp arkin gb rake ...................... .144
Manual parking brak e....................... 14 2
Emer gency call sy stem
Au tomatic emergency call ............... .229
Informatio n...................................... 228
Manual emer gency cal l.................... 229
Overvie w.......................................... 228
Tr ans ferred dat a...............................2 29
Emer gency engine start ....................... 24 0
Emer gency operation mode
St artin gthe vehicle ........................... 11 0
Emer gency Tensioning Devices
Ac tivation ........................................... 32
En gaging driv eposition (automatic
transmission) ........................................ 12 3
Engaging neut ral(automatic trans‐
mission) ................................................ .122
Engagin greverse gear ......................... 12 2
Engaging/disengaging LOWR ANGE ...12 6
Engine Engin enumber ................................ .274
Pa rking (s tart/s topb utton) .............. 14 0
Problems .......................................... 13 5
St artin g(in emer gency operation
mode) ............................................... 11 0
St artin g(start/ stop button) .............. 11 0
St artin gassis tance ........................... 231
Engine data Showing ............................................ 19 3Engine electronics (no
tes) ...................2 73
Engine number ...................................... 274
Engine oil .............................................. .217
Ad ditiv e........................................... .280
Checkin gthe oil le vel(on-board
computer) ........................................ .217
Checkin gthe oil le velw ithad ip‐
st ick. ................................................ .216
Filling capacity .................................. 281
To pping up ........................................ 217
Engine output Notesonc hanges ............................... 25
ENR (electronic le velc ontrol) .............128
Fu nctio n........................................... 12 8
Lo we ring thev ehicle .........................1 29
Manually inflatingair bello ws........... 13 2
Problems .......................................... 13 3
Ra ising thev ehicle ............................1 29
Entering and exiting .............................. .50
Entering characters ............................ .190
Fu nction/no tes. ............................... 19 0
Setting thek eyboar d......................... 191
Using them edia displa y.................... 191
Environmental pr otection
No tes. ................................................20
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stabilit yProgram)
ESP ®
Crosswind Assis t.............................. 14 8
Tr ailer stabilizatio n........................... 14 8
ESP ®
(Electroni cStabilit yProgram) ...147
Ac tivating/deactivating .................... 14 8
Fu nction/no tes. ............................... 147
Exhaus temission moni toring .............. 11 3
Exterior lighting Care................................................. 224
Exterior lighting see Lights F
Fa tigue de tection
see ATTENTION ASSIST
Favo rites
Ad ding .............................................. 189
Callin gup. ........................................ 189
Deleting ............................................ 19 0
Moving ..............................................1 90
Overvie w.......................................... 189
Re naming ......................................... 19 0
Firs t-aid kit (sof tsided) ....................... 228 330
Index

St
ation
Deleting ............................................ 206
Direct frequency entr y..................... 206
Moving ............................................. 206
Sear ching ........................................ .206
Setting ............................................. 205
St oring ............................................. 206
St ation list
Calling up ......................................... 205
St ation presets
Modifying ......................................... 206
St ationar yheating
Problems .......................................... 108
St ationar yheating/ventilation
Ad justing (on-board computer) ......... 107
St ationar yheating/ventilation
see Auxilia ryheating
see Hot-water auxiliary heater
Ste ering wheel ...................................... 175
Ad justing ............................................ 76
Buttons ............................................. 175
St opping thea larm (ATA ) ...................... .62
St ow agea reas
see Stow ages pace
St ow agec om partments
see Stow ages pace
St ow ages pace ....................................... 77
Armres t.............................................. 77
Cen terc onsole ................................... 77
Cockpit .............................................. .77
Doo r................................................... 77
Glasse scompartment ........................ 78
Glo vebox. .......................................... 77
Sulfur content ....................................... 277
Summer tires ........................................2 44
Sur round lighting
Switching on/of f................................ 87
Sur round View
see 360° Camera
Switch-of fdela ytime
Exterior ............................................... 86
Interior ............................................... 90
Switching air-recirculation mode
on/off .................................................... 104
Switching on ignition (start/s top
button) .................................................. 109
Switching seat heating on/off ..............76
Switching synchronization function
on/of f(control panel) .......................... 103Switching
theA /C function on/off ....102
Switching ther ear window
defros tero n/off ................................... 104
Switching thew indshield heater
on/off .................................................... 104
Sy stem settings
Re setfunction (multimedia sys‐
te m) .................................................. 19 3
Setting thed ista nce uni t.................. 19 3
Setting thet ime and dat eautomat‐
icall y.................................................1 91
Setting thet ime zone. ...................... 19 2
Setting thet ime/dat eformat ........... 19 2
Sy stem settings
see Blue tooth®
see Language
see Wi-Fi T
Ta ilpipes (care) .................................... .224
Ta nk capacity
Fu el .................................................. 279
Re ser ve(fuel) ...................................2 79
Ta nk content
DEF. ................................................. 280
Te ch nical data
Information ....................................... 273
No tes( trailerh itch) .......................... 285
Ti re pressur emonitor .......................2 53
Ve hicle identification plat e............... 274
Te lephone ...................................... 180, 194
Ac tivating functions du ring acall. ..... 19 6
Calls wit hseveral participant s......... .196
Connecting amobile phon e(Near
Field Communicatio n(NFC)) ............ 19 5
Connecting amobile phon e(Pass‐
ke y) .................................................. .194
Connecting amobile phone
(Secur eSimple Pairing) .................... 194
De-authorizing amobilephone ......... 19 5
Incoming call during an existing
call .................................................. .196
Informatio n....................................... 194
Menu (on-boar dcomputer) ............... 180
Mobile phone voice recognition ........ 19 6
No tes. ............................................... 194
Re ception and transmission vol‐
ume .................................................. 19 6
Switching mobil ephones .................. 19 5
Switching mobil ephones (Near
Field Communication (NFC)) ............ 19 5
Te lephon emenuo verview. ...............1 94 338
Index