2020 MERCEDES-BENZ SPRINTER tow

Ve
hicles wit hstandar dtail lamps
1 Clearance lamp: R5W
2 Tail light :R5W
3 Brak elight :P21W
4 Turn signal lights: PY 21 W
5 Backing up light :P21W
6 Rear fogl ight (driver's side): P21W
7 License plate lamp:R5W
Re placing the tai llamps on the chassis
Re quirements:
R Rear fogl ights: bulb type P21W
R License pla telighting: bulb type R5W
R Backing up lights: bulb typeP21W
R Turn signal lights: bulb type PY21 W
R Clearance lamps: bulb typeR5W
R Brak elights: bulb type P21W
R Tail lights: bulb type R5W 1
Light lens
2 Screws 3
Rear fogl ight
4 License plat elamp
5 Backing up light
6 Turn signal light
7 Cleara nce lamp
8 Brak elight
9 Tail light #
Swit chofft he lighting sy stem. #
Unscr ewscrews 2and remo velight lens
1. #
Remo vethep lug from theb ulb mount. #
Gentl yturnt he bulb counter-clockwise and
ta ke it out of thes ocket. #
Inse rtthen ew bulb int othe soc keta nd tur nit
clo ckwise. #
Position light lens 1and tighten scr ews2. Re
placing interio rlight bulbs Re
placing rear interior lamps
Re quirements:
% Fo
rthe standar dbulb failur eindicator func‐
tion towo rkcor rectly ,only lights bulbs must
be use dthat ar ethe same type and po weras
th ose ins talled during production. #
Swit chofft he interior lighting. #
Press in catc hspring of lens 1withas uita‐
ble object e.g. ascrew driver ,and then le ver
of ft he lens wit hthe lam phousing. #
Topull bac klen sf romt he lam phousing:
press thel ugs of lens 2inwa rds. #
Remo velight bulb 3from thel am ph ousing. #
Inser tthe ne wlight bulb. 94
Light and vision

#
Fold wiper arm 3bac kontot he windshield. Re
placing the rear windo wwiperblade #
Fold wiper arm 3away from ther ear win‐
do w. #
Press bo thretainin gclips 2inthed irection
of thea rrow and swivel thew iper blade away
from thew iper arm. #
Pull wiper blade 1upwards out of theh older
on wiper arm 3. #
Inser tnew wa sher blade 1intheh older on
wiper arm 3. #
Push ne wwiper blade 1ontow iper arm 3
until ther etainin gclips engage. #
Fold wiper arm 3bac kontot he rear win‐
do w. Mir
rors Operating
theo utside mir rors &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the st
eering wheel or them irro ra nd fast en
yo ur seat belt. &
WARNING Risk of accident du etomis‐
judgment of dis tances when using the
passenger mir ror
The outside mir roront he front-passenger
side reflects object sonasmaller scale. The
object sinviewa reinfact closer than they
appear.
As aresult, youm aymisjudg ethe dis tance
between youa nd ther oad user driving behi nd
yo u, fore xamp le, when changing lanes. #
Therefore, alw aysl ook overyour shoul‐
der in order toensur ethat youa re
aw areoft he actual dis tance between
yo ua nd ther oad user sdrivin gb ehind
yo u. Ad
justin gthe outside mir rors manually #
Adjus tthe outside mir rors to thec orrect posi‐
tion manually. #
Toengag eano utside mir rort hat has
been pushed out of position: pushtheo ut‐
side mir rorint op osition manually.
Ad justin gthe outside mir rors electrically Example image
* NO
TEDama getothee lectric outside
mir rors If
yo uf old thee lectric outside mir rors in or
out manuall y,yo um aydamag ethe outside
mir rors and they will no tloc kinp lace prop‐
er ly. Light and vision
97

#
Remo vekey 1from your keyr ing. #
Inser tkey 1 intot he slot.
The vehicle is star teda fter ab rief time. #
Leavethek eyinser tedd uring thee ntir ejour‐
ne y. #
Ifyo up ullkey 1out of thes lot, thee ngine
continues torun. #
Have key 1checkedataq ualified specialist
wo rkshop.
If th ev ehicle doe snotstar t: #
Leavekey 1inthes lot. #
Depress theb rake pedal. #
Startt he vehicle wit hthe start/ stop button.
% Yo
uc an also swit chon thep ower suppl yor
th ei gnition wit hthe start/ stop button. Breaking-in no
tes Pr
otect thee ngine during thef irst 1,000 miles
(1,500 km) by:
R Driving at varying road and engine speeds.
R Shifting tothen extg ear up when or before
th et achome tern eedle is 00C3ofthew aytothe
re da rea.
R Avoiding stre ss on thev ehicle suc hasdriving
at full thro ttle.
R Notshifting manuall ytoalowergear to
brake.
R After1 ,000 miles (1,50 0km),gradually
increasing thee ngine speed and accelera te
th ev ehicle up tofull speed.
R Vehicles with automatic transmission: not
depressing thea ccelera torp eda lbeyo ndthe
pressur epoint (kickdown). This also applies if
thee ngine or parts of thed riv‐
et ra in ha vebeen replaced.
Also obser vethef ollowing breaking-in no tes:
R The sensor softhe ESP ®
driving saf etys ystem
adjus tautomaticall ywhile acertain dis tance
is being driven af tert he vehicle has been
delivered or af terr epairs. Full sy stem ef fec‐
tivenes sisnotreached until thee nd of this
te ach-in process.
R Newore xchanged brakepads, brak ediscs
and tires onl yprovide optimal braking and
bonding af ters eve ralh undred kilom eters.
Un tilthen, compensat efor ther educed brak‐
ing ef fect by applying greater pressur etothe
brak epedal. Driving tips
Note
sond riving &
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Ensur efloor mats and carpets cannot
slip and pr ovide suf ficient room fort he
pedals. #
Do no tlay multiple floor mats or carpets
on topofo ne ano ther. &
WARNING Risk of accident du eto
unsuitable foot we ar
Operatio nofthe pedals ma yberestricted due
to unsuitable foot we ar suc has:
R Shoes wit hplatform soles
R Shoes wit hhigh heels
R Slippers #
When driving alw aysw ear suitable
shoes in order tobe able tooperat ethe
pedals safel y. Driving and pa
rking 111

&
WARNING Risk of skidding and of an
accident du etoshifting down on slippery
ro ad sur faces
If yo us hiftd ow nons lipperyroad sur faces to
inc rease thee ngine braking ef fect, thed rive
wheels ma ylose traction. #
Do no tshif td ow nons lipperyroad sur‐
fa ces toinc rease thee ngine braking
ef fect. Ve
hicles wit hautomatic transmissions ma yroll in
neutra lposition 005Cforo nly ashor ttime. Allowing
th ew heels torollfo rl onger ,e.g. when towing,
causes transmission damage.
If th ev ehicle thre atens toskid, or canno tbestop‐
ped when tr aveling at alow speed, youc an stabi‐
lize thev ehicle using thef ollowing measures:
R Shif tthe automatic transmission toneutral
position 005C.
R Trytom aintain control of thev ehicle using
cor rectiv esteering.
Driv eparticularly carefull yonslipperyroads.
Av oid sudden acceleration, steering and braking
maneuvers.
Ha ve your vehicle winterized at aqualified spe‐
cialis tworks hop in good time at theo nse tofw in‐
te r.
Obser vethen otes on sno wchains
(/ page245).
Re gular lych eckt he vehicle and remo vesno wor
ice when tr aveling in wintr yconditions.
An accumulation of sno wand ice, particular ly
when frozen, in thea reaa round thea ir intake,
moving parts, thea xles and thew heel housing,
ma ycause thef ollowing problems:
R Obstruction of thea ir intake
R Damag etovehicle parts
R Malfunction sdue torestriction of mobility
intende dbythe design (e.g. reduced steering
mo vement)
If th er eisa nydamage, infor maqualified special‐
is tw orks hop. Information about driving off-road &
WARNING Risk of accident if youdon ot
ke ep toline of fall on inclines
If yo ud rive at an angle or tur nonanincline,
th ev ehicle could slip side ways,tip and roll‐
ove r. #
Alwaysd rive on inclines in thel ine of fall
(straight up or down) and do no tturn. &
WARNING Risk of inju rydue toacceler‐
atin gforce during off-road driving
When driving off-road on une vens urfaces,
th ef orce of thev ehicle's acceleration af fects
yo ur body from all directions.
Yo uc ould, fore xamp le, be thro wn from your
seat. #
Alwaysw ear aseat belt when driving
off- road. &
WARNING Risk of inju ryto theh ands
when driving overobstac les
If yo ud rive over obs tacles or in tir eruts ,the
st eering wheel ma yfold bac kand cause inju‐
ri es totheh ands. #
Steering wheel mus talway sbeh eld
securely wit hbothh ands. #
When driving overobstac les, expect
increased steering forc es at short
notice. &
WARNING Risk offire due toflammable
materials on ho tparts of thee xhau stsys‐
tem
Flammable materia lsuc hasl eaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhau stsystem. #
When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side. #
Remo vetrappe dplants or other flam‐
mable material. #
Ifth er eisd amage, consult aqualified
specialis tworks hop immediately. 11 6
Driving and pa rking

*
NO
TEDama getothev ehicle af terd riving
off-road When driving off-road or on unpa
veds urfa‐
ces, fore ign bodies suc hasstones and
branches could become trapped on thev ehi‐
cle underside, on wheels and tires, causing
damag etothevehicle.
Fo reign bodies could cause thef ollowing
damage:
R Damag ethe suspension, thef uel tank or
th eb rake system.
R Disturb theb alance and cause vibrations. #
Regular lyremo veanyt rapped fore ign
bodies, e.g. stones and branches. #
Afterd riving off-road, checkc arefully
whe ther ther eisa nydamag etothe
ve hicle. #
Ifth er eisd amage, ha vethev ehicle
ch eckedataq ualified specialis twork‐
shop. When driving off-road or on unpa
veds urfaces,
ch eckt he vehicle underside, wheels and tires
re gularly at regular inter vals. In particular,
re mo veanyt rapped fore ign bodies, suc has
st ones and branches.
Obser vethef ollowing no tesr egarding fore ign
bodies of this kind:
R Theym aydamag ethe suspension, thef uel
ta nk or theb rake system.
R Theym aydisturb theb alance and cause
vibrations.
R Theym aybe flung out from thev ehicle when
yo uc ontinue driving.
If th er eisa nydamage, infor maqualified special‐
is tw orks hop.
When driving off-road on steep inclines, youm ust
mak esuret hat theD EFtank is su fficientl yfilled.
Therefore, ensur ealevelofatl eastten liters
befor eoff-road driving.
When driving off-road and on con stru ction sites,
sand ,mud and water,also mixed wit hoil, can get
int ot he brakes. This ma ylead toareduction in
braking ef fect or total brak efailure, also as a
re sult of increased wear.T he brakin gcharacteris‐
tics will vary depending on them aterial that has
go tint ot he sy stem. Clean theb rake sa fter driv‐
ing off-road. If yout hen notice areduced braking
ef fect or hea rscraping noises, ha vetheb rake sy
stem checkedi mmediately at aqualified spe‐
cialis tworks hop. Adjus tyour driving styletot he
ch anged brakin gcharacteristics.
Driving off-road or on construction sites increa‐
ses thep ossibility of vehicle damag ewhichm ay
in tur nlead tothef ailur eofc ertain major assem‐
blies and sy stems. Adapty our driving styletot he
off-road driving conditions. Driv ecarefull y.Ha ve
an yv ehicle damag erecti fied at aqualified spe‐
cialis tworks hop as soon as possible.
When driving on rough cross-countr yterrain, do
no ts hif tthe transmission toneutral and do not
disengag ethe clutch. Youc oul dlose control
when attem pting tobrak ethe vehicle wit hthe
service brake. If your vehicle canno tmanag ean
uphill incline, driv ebackd owninr everse gear.
When loadin gyour vehicle foro ff-road driving or
on aconstruction site, keep thev ehicle's center
of gr avity as lo waspossible.
Checklis tbefor eoff-road driving
R Chec kthe fuel and DEF le vels (/ page174 )
an dr efill if necessar y(/pag e133).
R Engine: checkt he oil le vela nd add oil if nec‐
essar y(/pag e217). Befor edriving up or
down extreme incline sorslopes,fill th eo ilto
th em aximum le vel.
% If
yo ud rive up or down extreme incline sor
slopes, the00B2 symbol ma yappear in the
multifunction displa y.The engine operating
saf etyisn otput at risk if youh ave filled the
engine oil tothem aximum le velb efor ethe
journe y.
R Vehicl etool kit: checkt hat thej ackisw ork‐
ing (/ page263).
R Mak esuret hat alug wrenc h(/pag e263), a
wo oden underla yfor thej ack, ar obus ttow
ro pe, afolding spade and awheel chock
(depending on equipment) ar ecarried in the
ve hicle.
R Tire sa nd wheels: checkt he tir etread dep th
( / pag e244)and thet irep ressure
(/ page252).
Ru les foro ff-road driving
Alw aysbea wareoftheg round clearance of the
ve hicle and avoid obs tacles suc hasdeept ire
ru ts. Driving and pa
rking 117

#
Press theb rake pedal and theD IRECT
SELECT le veru pwards or down wardstot he
fi rs tp oint of resis tance.
Tr ansmission position display 005Cis shown in
th em ultifunction displa y.
Re leasing theb rake pedal will allo wyoutomo ve
th ev ehicle freely ,e.g. topush it or towi t.
If th ea utomatic transmission should also
st ay in neutral 005C 005Cwhen thei gnition is
switched off, car ryout thef ollowing: #
Startt he vehicle. #
Depress theb rake pedal and shif ttoneutral
005C. #
Release theb rake pedal. #
Switc hoffthei gnition.
% If
yo ut hen lea vethev ehicle and theS mart‐
Ke yiss tillint hevehicle, thea utomatic trans‐
mission will stay in neut ral005C from then on.
Engaging par kposition P #
Press button 1.
Tr ansmission position display 005Dis shown in
th em ultifunction displa y.
Pa rk position 005Dis engaged automaticall ywhen
one of thef ollowing condition sismet:
R Yous wit ch offt he engine in transmission
position 005Bor005E.
R Youo pen thed rive r's door when thev ehicle is
st ationar yorwhen drivin gataveryl ow speed
and in transmissio nposition 005Bor005E.
Engaging driv eposition D #
Depress theb rake pedal and push the
DIRECT SELEC Tleve rdownw ards pas tthe
fi rs tp oint of resis tance.
Tr ansmission position display 005Bis shown in
th em ultifunction displa y.
The automatic transmission shifts thro ugh the
individual gearsa utomaticall ywhen it is in trans‐
mission position 005B.This is de term ined bythe
fo llowing factors:
R Position of thea ccelerator pedal
R Driving speed Driving and parking
12 3

In wintr
ydriving conditions, alw aysu se winter
tires (M+S tires) and, if necessar y,sno wchains
(/ page245). Only in this wa yc an them aximum
ef fect of all-whee ldrive be achie ved.
Use DSR( Downhill Speed Regulation) when driv‐
ing downhill off-road (/ page126).
If yo uf ail toadap tyour driving styleorify ou are
inattenti ve,the all-wheel driv esystem can neither
re duce ther isk of an accident nor override the
la ws of ph ysics. The all-wheel driv esystemc an‐
no ttak er oad, weather and traf ficc onditions into
account. The all-whee ldrive system is onl yan
aid. Youa re re sponsible form aintaining asafe
dis tance from thev ehicle in front, forv ehicle
speed, forb raking in good time and fors taying in
lane.
* NO
TERisk of damag etothe driv etra in
and theb rake system If
yo uo perat evehicles wit hall-wheel driv eon
ao ne-axle test st and, youm aydamag ethe
driv etra in or theb rake system. #
Afunction or per form anc etests hould
only be car ried out on atwo -axle test
st and. #
Ifyo uw ish tooperat ethe vehicle on
suc hat ests tand, please consult a
qu alified specialis tworks hop in
advance. *
NO
TERisk of damag etothe transfer
case If
yo ut ow th evehicle wit haraised axle, the
trans ferc ase can getdamaged. Suc hdamage
is no tcovered byMercedes-BenzL imited
Wa rrant y. #
Nevertow th evehicle wit haraised axle. #
Onlytow thev ehicle wit hall wheels on
th eg round or full yraised. #
Notethei nstruction sontowing the
ve hicle wit hfull contact wit hthe ground
fo ra ll wheels. Engaging all-wheel drive
Conditions
fore ngaging/disengaging
Yo uc an engag eand deactivat ethe all-wheel drive
when stationar yorwhile drivin gslowl y. When
stationar y,thef ollowing mus tbeobserved:
R The engin eisrunning.
R Thes teering wheel in thes traight-ahea dposi‐
tion.
If th ea ll-wheel driv ecann otbe engaged when
st ationary: #
Vehicles with automatic transmission:
shif tthe selector le verfrom 005Cto005B from
005B to005C from 005Cto005E and bac kto005C.
Engaging and disengaging thea ll-wheel drive
can be made easier in this wa y.
Obser vethef ollowing when driving slowly:
R The engine is running.
R The vehicle is no ttrave ling fasterthan
6. 2m ph (1 0km/h).
R The vehicle is no tbeing driven around abend.
If it is no tpossible toengag eall-wheel driv ewhen
th ev ehicle is rolling: #
Vehicles with automatic transmission:
brief lymo vethes elector le verto005C . Engaging/disen
gaging all-wheel drive *
NO
TERisk of damag etothe transfer
case If
yo us tepont he accelerator pedal while the
all-wheel driv eisengaged or disen gage d, the
trans ferc ase ma ybedamaged. #
Do no tstepont he accelera torp edal
when thei ndicator lam pinthe switch
fo rt he all-wheel driv eisflashing. Driving and parking
12 5

Re
filling DEF Va
riant 1 Va
riant 2 #
Screwd isposable hose 2ontothe filler neck
of thev ehicle until hand-tight. #
Liftupa nd tip DEF refill canis ter1.
The filling proces sstops when theD EFtank is
comple tely full.
DEF refill canis ter1 can be remo vedw hen it
has been onl ypartiall yemp tied. #
Unscr ewdisposable hose 2and close DEF
and refill canis ter1 inreve rseo rder. #
Switc hont he ignition foratl east 60 seconds. #
Startt he vehicle.
% Av
oid storing DEF container spermanent lyin
th ev ehicle.
DEF refill bottle
Onl yscrew theD EF ref ill bottle hand-tigh tonto
th ef iller openin ginthe engine compartment. It
ma yotherwise be damaged. DEF
refill bottles 1can be obtained at man ygas
st ations or at aqualified specialis tworks hop.
Re fill bottles without athreadedc ap offerno
ove rfill pr otection .DEF mayleak out as aresult
of ove rfilling. Mercedes-Benz of fers special refill
bottles wit hathreadedc ap.Youc an obtain this
from an authorized Mercedes-Benz Center. #
Unscr ewthep rotectiv ecap from DEFr efill
bottle 1. #
Place DEFr efill bottle1as shown on filler
opening 2and scr ewit on clockwise until
hand-tight. #
Press DE Frefill bottle 1towa rdsf iller open‐
ing 2.
The DE Ftank is filled. This could takeupto
one minute.
% When
theD EFrefill bottle is no longer
pressed down, filling stops. The bottle can be
re mo vedw hen it has been onl ypartially emp‐
tied. #
LetgoofD EFrefill bottle 1. Driving and parking
13 9