2020 MERCEDES-BENZ SPRINTER maintenance

about one full turn. Do no
tunscr ewthew heel
nuts or bolts comple tely. #
Raise thev ehicle (/ page264). Ra
ising thev ehicle when changing awheel &
WARNING Risk of inju ryfrom jac ktip‐
ping
If yo up arkav ehicle wit hair suspension, the
air suspension ma yremain acti vatedf or up to
one hour ,evenw hen thei gnition is switched
off. If yout hen raise thev ehicle wit hthe jac k,
th ea ir suspension will attem pttoadjus tthe
ve hicle le vel.
The jac kmaytip. #
Press theS ervice button on thea ir sus‐
pension remo tecontrol befor eraising
th ev ehicle.
This pr events au tomatic readjustment
of thev ehicle le vela nd pr events it from
being raised or lo weredm anually. &
WARNING Risk of inju ryfrom incor rect
positioning of thej ack
If yo udon otpositio nthe jac kcorrectl yatt he
appropriat ejackin gpointoft hevehicle, the
jac kc ould tip wi th thevehicle raised. #
Onlyposition thej ackatt he appropriate
jacking point of thev ehicle. The base of
th ej ackm ustbep ositioned vertically
under thej acking point of thev ehicle. &
WARNING Risk of inju ryfrom vehicle tip‐
ping
On slopes, thej ackc ould tip wit hthe vehicle
ra ised. #
Neverc hang eaw heel on aslope. #
Consult aqualified specialis tworks hop. *
NO
TEVehicle damag efromt he jack If
yo udon otpositio nthe jac kcorrectl yatt he
appropriat ejacks uppor tpoin toft hevehicle,
th ej ackc ould tip overwitht he vehicle raised. #
The jac kisdesigned exclusively for
jacking up thev ehicle at thej acks up‐
por tpoints. Re
quirements: R
Ther eareno persons in thev ehicle.
R The vehicle is prepared forc hanging awheel
(/ page263).
Only position thej ackont he jac ksuppor tpoints
intended fort his purpose. Youc oul do therwise
damag ethe vehicle.
Impor tant no tesonu singthej ack:
R Onlyusethev ehicle-speci ficj ackt hat has
been tested and appr ovedbyM ercedes-Benz
to raise thev ehicle. If thej ackisu sed incor‐
re ctl y,it could tip overwhilet he vehicle is
ra ised.
R The jac kisdesigned onl ytoraisethev ehicle
fo ras horttime whil eawheelisb eing
ch anged and is no tsuitable forc arrying out
maintenance workunde rthe vehicle.
R Avoid changing awheel on uphill and downhill
slopes.
R The jac kmustbep lacedonaf irm,flat and
non-slip sur face. If necessar y,use alarge,
fl at, load bearing and non-slip unde rlay.
R The base of thej ackisp ositioned vertically
under thej acks uppor tpoint.
Saf etyi nstruction swhile thev ehicle is raised:
R Do no tputyour hands or feet unde rthe vehi‐
cle.
R Do no tlie underneat hthe vehicle.
R Do no tstart thev ehicle and do no trelease
th ep arking brake.
R Do no topen or close an ydoors.
Ve hicles with rear wheel drive Jack
suppor tpoints 264
Wheels and tires

Information on
technical data
The given dat aonlya pplies tovehicles with
st andar dequipment. Further information can be
obtained at aqualified specialis tworks hop. On-board electronics
Note
sonw orkont he engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Imprope
rmaintenance ma ycause vehicle
components towe ar mor equickl yand the
ve hicle's operating permit ma ybeinvalidated. #
Alwaysh ave workon thee ngine elec‐
tronics and related components car ried
out at aqualified specialis tworks hop. Tw
o-w ayradios In
stallation no tesf or two- wayradios &
WARNING Risk of accident du eto
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere wit hthe on-boar delec‐
tronics if RF transmit ters arem anipulated or
re trofitted inco rrectl y.
This could jeopardize theo perating saf etyof
th ev ehicle. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. &
WARNING Risk of accident from incor‐
re ct ope ratio noft wo-way radios
If yo uo perat etwo -way radios incor rectl yin
th ev ehicle, thee lectromagnetic radiation
could inter fere wit hthe on-boar delectronics,
e.g.:
R ifth et wo -way radio is no tconnected to
an exterior antenna
R ifth ee xterio rantenna is no tcorrectly
mounted or is no toflowreflection
This could jeopardies theo perating saf etyof
th ev ehicle. #
Have thel ow -reflection exterior antenna
ins talled at aqualified specialis twork‐
shop. #
When operating two-w ayradios in the
ve hicle, alw aysc onnectt hemtothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of theo perating per‐
mit due tofailur etoc omply wi th the
instructions fori ns tallation and use The operatin
gpermit ma ybeinvalidated if the
instructions fori ns tallation and use of two-
wa yradios ar enotobser ved. #
Onlyuse appr oved frequency bands. #
Obser vethem aximum permissible out‐
put po werint hese frequency bands. #
Onlyuse appr oved antenna positions. Use
Tech nica lSpecification ISO/T S21609 (Road
Ve hicles -EMC guidelines fori ns tallation of af ter‐
mar ketradio frequency transmitting equipmen t)
when retrofitting two-w ayradios. Comply wit hthe
legal requirements ford etachable parts.
If yo ur vehicle has ins talling fort wo -way radio
equipment ,use thep ower suppl yorantenna con‐
nections intended foru se wit hthe ins talling.
Obser vethem anufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of thea ntenna mus tnotexc eed thev alues
in thef ollowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximu mtransmis‐
sion output
Sho rtwa ve
3—54M Hz 10
0W
4—m—w aveband
74 —88M Hz 30 W
2—m—w aveband
14 4—1 74MHz 50 W
Tr unked radio sys‐
te m/T etra
380 —460 MHz 10 W Te
ch nica ldata 273

Ad
ditive
* NO
TEEngine damag eduetouse of addi‐
tives in thee ngine oil The use of additional additives in
thee ngine
oil can damag ethe engine. #
Do no tuse an yadditional additives in
th ee ngine oil. Miscibility of engine oil
The benefits of high-quality engine oils are
re
duced bymixing oil.
We recommend that youo nly use engine oil of
th es ame grade and SAEc lassi fication as theo il
fi lled at thel asto ilch ange. If, in exceptional
cases, engine oil of thet ype in thee ngine is not
av ailable, use ano ther appr ovedm ineral or syn‐
th etic engin eoil.
Ve hicles with adiese lengine: ifth eg rade is
no ta vailable, youm ayalso refill wit hengin eoils
acco rding toMB-F reigabe or MB-Appr oval 228.5,
229. 3or2 29.5.Therefill qu antity is then limited
to maximu m1.1US qt (1.0 liter).
Yo um ustthen ha vean oil chang ecarried out at
th ee arlies tpossible opportunit y.
Ve hicles with agasoline engine: ifth eg rade is
no ta vailable, youm ayrefill wit hengin eoils
acco rding toMB-F reigabe or MB-Appr oval 229.3
or AC EA A3/B4. The refill qu antity is then limited
to maximu m1.1US qt (1.0 liter).
Yo um ustthen ha vean oil chang ecarried out at
th ee arlies tpossible opportunit y.
Engine oils ar ediffe re ntiated according to:
R Engine oi lbrand
R Grad e(MB -Fre igabe or MB-Appr oval)
R SAEc lassi fication (viscosity)
Oil chang einter val
The on-boar dcomputer automatically sho ws the
dat eoft he next oil chang easane vent messa ge
on thed ispla y.
Mercedes-Benzr ecommends havin gthe oil
ch anged at aqualified specialis tworks hop. Engine oil capacities Engine
Engine oil
M2 74 Approx. 11.1 qt
(10.5 liters)
OM642 Approx.1 3.2 qt
(12.5 liters)
OM65 1(rear wheel
drive) Appr
ox.1 2.2 qt
(1 1. 5l iters) Information on oil consum
ption
Depending on thed riving style, thev ehicle con‐
sumes amaximum of 1.1USq t(1.0l iter) of
engine oil per 620 mile s(10 00 km).
In thef ollowing cases, oil consum ption ma yalso
exc eed this limit:
R The vehicle is ne w.
R Youu sethev ehicle mostl yunder arduous
conditions.
R Youd rive frequent lyat ah igh engine speed.
Re gular maintenance is aprere quisit efor favo ra‐
ble consum ption figures. Youc an only asses sthe
oil consum ption af teral ong journe y.Chec kthe
oil le velint he engine regularly ,e.g. weekl yor
eve rytime your efuel. Note
sonb rake fluid Obser
vethen otes on operating fluids
(/ page276). &
WARNING Risk of an accident du eto
va por poc kets form ing in theb rake sys‐
tem
The brak efluid con stant lyabsorbs moisture
from thea ir.T his lo werstheb oiling point of
th eb rake fluid. If theb oiling point is tool ow,
va por poc kets ma yformint he brak esystem
when theb rake sa reapplied hard.
This causes theb raking ef fect to be impaired. #
Have theb rake fluid rene we datt he
specified inter vals. *
NO
TEDama getopaint, plastic or rubber
by brak efluid Ther
eisar isk of damag etoproperty if brake
fl uid comes int ocontact wi thpaint, plastic or
ru bber. 282
Tech nica ldata

#
Mak esuret hat no windshield washer
concentrat espills out next tothef iller
opening. *
NO
TEDama getothee xterio rlighting
due tounsuitable windshield washer fluid Uns
uitable windshield washer fluid ma ydam‐
ag et he plastic sur face of thee xterio rlighting. #
Onlyuse windshield washer fluid which
is also suitable foru se on plast ic surfa‐
ces, e.g. MB SummerFit or MB Winter‐
Fit. *
NO
TEBlocked spr aynozzle scaused by
mixing windshield washer fluids #
Do no tmix MB SummerFit and MB Win‐
te rFit wit hother windshield washer flu‐
ids. Do no
tuse distilled or de-ionize dwater .Other‐
wise, thef ill le vels ensor ma ygiveaf alse reading.
Information on thew indshield washer fluid
Re commended windshield washer fluid:
R abovefreezing point :e.g. MB SummerFit
R below freezing point :e.g. MB WinterFit
Mixin gratio
Fo rthe cor rect mixing ratio ,refer tothei nforma‐
tion on thea nti-freeze container.
Mix thew ashe rfluid wit hwindshield washer fluid
all year round.
Fi lling capacities
Wi ndshield washer sy stem
Wa sher fluid
5.8 qt (5.5 l) Re
frigerant Note
sonr efrigerant
Obser vethen otes on operating fluids
(/ page276).
% Yo
ur vehicle's climat econt rols ystemc an be
fi lled wit hR‑134a refrigerant. The refrigerant
R‑134a contains fluorinated greenhouse gas.
If yo ur vehicle is filled wit hR‑134a refrigerant, the
fo llowing informatio napplies: *
NO
TEDama gecaused byincor rect refrig‐
erant If
th ei ncor rect refrigerant is used ,this can
damag ethe climat econt rols ystem. #
Use onl yR‑134a refrigerant or theP AG
oil appr ovedfor your vehicle by
Mercedes-Benz. #
The appr ovedPAG oil ma ynotbe mixed
wit ha ny ot herPAGo ilth at is not
appr ovedfor R‑134a refrigerant. Maintenance
work,s uc hasa dding refrigerant or
re placing components, ma ybecarried out only
by aq ualified specialis tworks hop. All thea pplica‐
ble regulations relatin gtot his and theS AE J639
st andar dmustbea dhered to.
All workon thec limat econt rols ystems hould
alw aysbec arried out at aqualified specialist
wo rkshop. Example:
refrigerant warning label
1 Warning symbols
2 Refrigerant capacity
3 Applicabl estandards
4 PAGo il par tnumber
5 Refrigerant type
Wa rning symbols 1refertot hefollowing:
R Potential dangers
R The per form anc eofm aintenance workat a
qu alified specialis tworks hop Ve
hicl edata Information on
vehicl edimensions The
following section con tains impor tant tech ni‐
cal da tafory our vehicle. Your vehicle documents
contain fur ther vehicle-specific and equipment-
dependent tech nica ldatas uchasv ehicle dimen‐
sions and weights. 284
Tech nica ldata

Overvie
w.......................................... 19 9
Sound settings ................................. 201
Tr ans ferred vehicle dat a...................2 01
Animals Pets in thev ehicle .............................. 45
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer ........................................ .61
Anti-thef tprotection
see ATA( Anti -Thef tAlarms ystem)
Apple CarPlay ®
.....................................1 98
Connecting an iPhone ®
............ 198, 19 9
Ending .............................................. 19 9
No tes. ............................................... 19 8
Overvie w.......................................... 19 8
Sound settings ................................. 19 9
Tr ans ferred vehicle dat a...................2 01
Asht rays
In thew indshield stowagec om‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-boar dcom‐
puter) ..................................................... 178
ASS YSTP LUS ........................................ 214
Batter ydisconnection period s.......... 214
Displ aying thes ervice due dat e........ 214
Fu nction/no tes. ................................ 214
Re gular maintenance work ............... 214
Special service requirements ............ 214
ATA (Anti-Thef tAlarms ystem) .............. .61
Ac tivating/deactivating thei nterior
motion sensor .................................... 63
Fu nctio n.............................................. 61
Interior motion sensor function .......... 63
St opping thea larm. ............................ 62
Switching thet ow -awa ya larm
on/of f............................................... .62
To w- aw ay alar mfunction .................... 62
At tachments .......................................... .21
AT TENTION ASSI ST....................... 162, 16 3
Fu nctio n........................................... 16 2
Setting .............................................. 16 3
Sy stem limitations ............................1 62
Au thorized workshop
see Qualified specialis tworks hop Au
tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ....................... .84
Au tomatic transmission
DIRECT SELEC Tleve r........................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rseg ear ...................... 12 2
Kickdown .......................................... 124
Re stricting thes hiftrang e................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position displa y........... 12 2
Tr ansmission position s..................... 12 2
Au xiliar yheating ..................................1 05
Fu nctio n........................................... 105
Axle load ................................................ 274 B
Bac ksuppo rt
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 14 6
Battery Charging ........................................... 231
Charging avehicle batter y................2 31
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 236
Disconnecting thes tarter batter y.... 234
Jump -sta rting (vehicle )..................... .231
Ke y. .................................................... 47
No tes( vehicle) ................................. 230
Re moving or ins talling thes tarter
batter y............................................. 235
St arterb atter y................................. 233
Batter ymain switch
No tes. ............................................... 12 0
Switching po wersupp lyon/of f......... 121
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist .................................. 16 3
Ac tivating/deactivating .................... 16 4
Fu nctio n........................................... 16 3
Re ar Cross Traf ficA lert. ................... 16 5
Sy stem limitations ............................1 63
Blue tooth ®
............................................ 19 2
Ac tivating/deactivating .................... 19 2
Information .......................................1 92
Bottle holder .......................................... .78 Index
323

Pa
rking light ...................................... .84
Re ar fogl ight ...................................... 84
Re sponsibility wit hlighting sy stems ... 84
Setting thee xterio rlighting switch-
of fd ela ytime .....................................86
Setting thei nstrument lighting ......... 17 7
Switching thes urround lighting
on/of f............................................... .87
Limited Warranty (vehicle) ....................27
Limiting speed ...................................... 11 3
Load Determ inin gthe maximum ............... 254
Sample calculation. .......................... 254
Load distribution ..................................2 08
Load inde x(tire) ................................... 257
Load securing Carg otie-down point ........................ 209
Ins talling and removing tie-down
ey es .................................................. 210
No tes. .............................................. 208
Load-bearing capacity (tire) ................257
Loading Definitions ........................................ 259
Loading guidelines ...............................207
Loading information table ...................253
Lo wb eam
Ac tivating/deactivating ...................... 84
Changin gbulbs .................................. .91
Setting fora broad (symmetrical )........ 84
LO Wr ange ............................................. 12 6
Lu bricant additives
see Additive
Lu mbar suppor t(4-wa y) ........................ 69 M
M+S tires ............................................... 24 5
Maintenance Vehicle ............................................... 23
Maintenance see ASS YSTP LUS
Malfunction Restra int sy stem ................................. 31
Malfunction message see Displa ymessa ge
Manual parking brake ..........................141
App lying/ releasing .......................... .141
Emergency braking ........................... 14 2
Fo lding up/down .............................. 14 2Manuall
yinflating air bello ws(ENR) ...1 32
Matt efinish (cleaning instructions) ... 223
Maximum load Determ inin g..................................... 254
Sa mp lecalculation ........................... 254
Maximum tir eload ............................... 257
Maximum tir epress ure ....................... 257
MBUX multimedi asystem
Configuring displa ysettings .............. 191
MBUX multimedia sy stem (o ver‐
vi ew) ...................................................... 185
Mechanical key
Locking door ...................................... 50
Re moving/inserting ............................ 47
Un lockin gdoor .................................. .50
Media Menu (on-boa rdcompu ter) ............... 180
Operating media playbac k................1 80
Selecting amediasource. ................ 180
Media display Entering character s......................... .191
Home screen .................................... 186
No tes. ............................................... 185
Media mode Adding afavo rite song ......................2 04
Connecting Blue tooth®
audio
equipment ........................................ 203
Connectin gUSBdevices .................. 203
Controllin gmediap laybac k............. .203
Copyright and trademar ks................ 202
No tesa bout thes ear chfunction in
categories ........................................ 204
Overvie wofthe media menu ............ 202
Re moving afavo rite song ................. 204
St artin gas earchin categories ........ .204
St artin gmediap laybac k................... 203
Suppor tedf ormat and dat astorage
media ............................................... 201
Using thek eywo rdsear ch................ 205
Memo ryfunctio n(seat) ......................... 69
Menu (on-boar dcomputer)
Assis tance graphic ........................... 178
Media ............................................... 180
Overvie w...........................................1 75
Ra dio ................................................ 180
Service ............................................. 17 7
Settings ............................................ 181
Te lephon e......................................... 180
Tr ip .................................................. .178
Mercede sme
Information ....................................... 182 Index
333

V
Ve hicle ................................................... 11 0
Cor rect us e........................................ 26
Dat arecording ................................... 27
Diagno stics connection ...................... 25
Equipmen t......................................... .22
Limited Warrant y............................... .27
Locking (auto matic) ............................ 50
Locking/unlocking (emergency key) .. 50
Lo we ring ........................................... 267
Maintenance ...................................... 23
Notifying problems ............................. 26
Pa rking (s tart/s topb utton) .............. 14 0
Pa rking forane xtende dperio d........ 14 4
QR code rescue car d.......................... 27
Qualified specialis tworks hop .............25
Ra ising ............................................ .264
Re gistration ........................................25
St artin g(in emer gency operation
mode) ............................................... 11 0
St artin g(start/ stop button) .............. 11 0
Switching on po wersupply (s tart/
st op button) ...................................... 109
Un lockin g(from inside )..................... .49
Ve ntilating (co nvenience opening) ...... 60
Ve hicl ecom ponents that receive
and/or transmit radio wave s(decla‐
ra tio nofc onform ity) .............................. 24
Ve hicl ecom ponents whic hreceive
and/or transmit radio waves
Declaration of conformity ................... 24
Ve hicl edata
Displ aying (DYNAMI CSELEC T) ........ .193
Showing ............................................ 19 3
Tr ans ferring toAndroi dAuto. ............ 201
Tr ans ferring toApple CarPl ay®
......... 201
Ve hicle height ................................... 284
Ve hicle lengt h................................... 284
Ve hicle widt h.................................... 284
Wheelbase ........................................2 84
Ve hicl edata memory
Electronic control units ...................... 27
Service pr ovider s............................... 28
Ve hicl edata storage
Event dat arecorder s.......................... 29
Ve hicl edimensions .............................. 284
Ve hicl eidentification number
see VIN
Ve hicl eidentification plate
EU general operating pe rmit num‐
ber .................................................... 274
Gross axle weight rating ................... 274Pa
int code ........................................ 274
Pe rm issible grossmass. ................... 274
VIN ................................................... 274
Ve hicl eidentification plate
see Mode lseries
Ve hicl ekey
see Key
Ve hicl elevel
Lo we ring ........................................... 12 9
Ra ising .............................................. 12 9
Ve hicl em aintenance
see ASS YSTP LUS
Ve hicl eoperation
Outside theU SAor Canada ................22
Ve hicl etool kit .............................. 239, 241
Ve hicl etool kit stowage compa rt‐
ment ...................................................... 24 2
VIN ......................................................... 274
Identification plate ............................274
Re adin gout ...................................... 274
Sea t.................................................. 274
Wi ndshield ........................................ 274 W
Wa rning and indicator lamps
Overvie w........................................... 311
Wa rning lamp ...................................... .228
Wa rning sy stem
see ATA( Anti -Thef tAlarms ystem)
Wa rning/indicator lamp .......................... 8
0025 ABSw arning lam p................... 317
0024 and ............ 312, 313, 314, 315, 316
004D Brakesystemw arning lamp
(yellow) ............................................ .314
004D Brakewarning lam p(red)
(Canada) .......................................... .315
0027 Brakewarning lam p(red)
(USA) ........................................ .315,316
00AC Coolan twarning lam p............. .319
00BA Distance warning lam p........... .318
0024 Electric pa rking brake
applied redi ndicator lam p(Can‐
ada) does no tlight up .......................3 12
0049 Electric pa rking brake
applied redi ndicator lam p(USA)
does no tlight up ...............................3 12 Index
341