2020 MERCEDES-BENZ SPRINTER service indicator

Menus and submenus ..............................
17 7Mercede
sPRO ....................................... 18 2
Information aboutM ercedes PRO
(Mercedes me) ........................................ 182
Information aboutM ercedes PROcon‐
nect (Mercedes me connect) ................... 182
Callin gthe Mercedes-Benz Cus tomer
Center using them ultimedia sy stem .......1 82
Making acall via theo verhead control
panel .......................................................1 83
Informatio nonthe breakdown assis‐
ta nce cal lvia theo verhead control
panel .......................................................1 83
Giving permission ford atat ransfer ......... 183
Tr ans ferred dat aduring aservice call ...... 183 MBUX multimedia sy
stem .................... 18 5
Overvie wand operation ........................... 185
Sy stem settings ....................................... 191
Ve hicle information ..................................1 93
Te lephon e............................................... .194
Media ...................................................... 201
Ra dio .......................................................2 05
Sound ...................................................... 206 Tr
anspo rting .......................................... 207
No tesonl oading guidelines .................... 207
Load distribution .....................................2 08
Securing loads ......................................... 208
Carr ier sy stems ........................................2 10
Using thei nterior roof car rier sy stem .......2 11
Placing aload on thew heel ar ch............. 213 Maintenanc
eand care .......................... 214
ASS YSTP LUSs ervice inter vald ispla y..... .2 14
Engine compartment ............................... 214
Cleaning and car e................................... 222 Breakd
owna ssistance ......................... 228
Emergency .............................................. 228
Emergency Call Sy stem ........................... 228
Flat tir e....................................................2 30
Batter y.................................................... 230
To wing or tow- startin g............................. 236
Electrical fuse s........................................ 24 0
Ve hicle tool kit ......................................... 241
Hyd raulic jac k......................................... .242 Wheel
sand tires ................................... 244
Information on noise or unusual driving
ch aracteristic s......................................... 24 4
No tesonr egular lyinspecting wheels
and tires .................................................. 24 4
Information on driving wit hsummer
tires ......................................................... 24 4
Information on M+S tires .........................2 45
No tesons nowc hains .............................2 45
Ti re pressur e........................................... 24 6
Loading thev ehicle ................................. 253
Ti re labeling ............................................ .255
Informatio nondefinitions (tires and
loading) ................................................... 259
Changing awheel ................................... .260
Spar ewheel ............................................ 268 Te
ch nical data ....................................... 273
Information on tech nica ldata. ................. 273
On-boar delectronics ...............................2 73
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................2 74
Operating fluids and capacities .............. .276
Ve hicle dat a............................................. 284
Tr ailer hit ch............................................. 285
Lashing points and car rier sy stems ......... 289 Displa
ymessages and warning and
indicator lamps ..................................... 291
Displa ymessages .................................... 291
Indicator and warning lamps .................... 311 Index
...................................................... 322 Con
tents 3

Electroni
cleve lcontrol starts automaticall yifthe
ignition is switched on. Operation is only possible
af te rt he parking brak ehas been applied.
Elect ronic le velc ontrol per form sas elf-chec kreg‐
ularly when it is activated and while in use. Indi‐
cator lamp 7onther emo tecontrol lights up for
about one second when yous wit ch on thei gni‐
tion.
Ther eisam alfunction if indicator lamp 7
beha vesint hefollowing ways:
R The indicator lam pdoes no tlight up when you
switc hont he ignition.
or
R The indicator lam pthen lights up again or
fl ashes.
In addition ,awarning tone is emitted from the
re mo tecontrol fora pproxima tely 30 seconds.
Th ef ault that has been de tected can be shown
using thei ndicator lamps (signaling of fault
codes). #
Park thev ehicle, leaving thei gnition switched
on. #
Appl ythe parking brake. #
Toraise or lo werthe vehicl elevel: press
and hold button 4or5 until thev ehicle
le ve lreaches ther equired height.
The indicator lam pinbutton 4or5 flashes
as lon gasthevehicle le velisb eing changed.
When thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 4or5 lights up. #
Tolowe rautomatical ly:brie flyp ress but ton
5 .
Electroni cleve lcontrol automaticall ylow ers
th ev ehicle tothen extlow er position:
R From theh ighes tposition todriving le vel
R From driving le veltot he lo west position
The indicator lam pinbutton 5flashes as
lon gast hevehicle le velisb eing changed. When
thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 5lights up.
% By pressing button
4during them ovement,
th eo riginal position will be reset. #
Toraise automaticall y:briefly press button
4.
Elect ronic le velc ontrol automaticall yraises
th ev ehicle tothen exth igher position:
R From thel owest position todriving le vel
R From driving le veltot he highes tposition
The indicator lam pinbutton 4flashes as
lon gast hevehicle le velisb eing changed.
When thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 4lights up.
% By pressing button
5during them ovement,
th eo riginal position will be reset. #
Toraise or lo werautomatical lyto driving
le ve l(center position): press and hold but‐
ton 6.
Electroni cleve lcontrol automaticall yraises or
lo we rsthev ehicle todriving le vel. #
Tosave thes etvehicl eleve l:se tthe
re qu ired vehicle le vel. #
Press and hold button 1or2 until youh ear
at one.
The vehicle le vels et has been sa vedonc orre‐
sponding button 1or2. #
Tocall up thes ave dvehicle le vel:briefly
press button 1or2.
Electronic le velc ontrol automaticall yraises or
lo we rsthev ehicle tothes ave ddriving le vel.
The indicator lam pinbutton 1or2 flashes
as lon gasthevehicle le velisb eing changed.
When thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 1or2 lights up.
% Service mode ma
yonlybea ctivated or deac‐
tivated at aqualified specialis tworks hop by
trained pe rsonnel. In service mode, thea ir
suspension sy stem is deactivated form ainte‐
nance or fault de tection. #
Toactivat eservic emode: press button 3.
Service mode is activ eand thei ndicator lamp
in button 3lights up continuousl y. #
Todeactivat eservic emode: press button
3.
Service mode is deactivated and thei ndicator
lam pinb utton 3goes out. 13 0
Driving and pa rking

&
WARNING Risk ofexplosion from hydro‐
ge ng as igniting
Ab atter ygenerates hydrogen gasd uring the
ch argin gprocess. If ther eisas hortcircuit or
spar ksstar ttof orm, ther eisad anger of the
hy drogen gasigniting. #
Mak esuret hat thep ositiv eterminal of
th ec onnected batter ydoes no tcome
int oc ontact wit hvehicle parts. #
Neverp lace me talo bject sort ools on a
batter y. #
When connectin gand disconnectin gthe
batter y,yo um usto bse rvet he described
order fort he batter yclamps. #
When giving startin gassistance, alw ays
mak esuret hat youo nly connec tbattery
te rm inals wit hidentical polarity. #
During startin gassis tance, youm ust
obse rvet he described order forc on‐
necting and disconnecting thej umper
cables. #
Do no tconnect or disconnect theb at‐
te ry cla mp sw hile thee ngine is running. &
WARNING Risk ofexplosion during
ch argin gprocess and startin gassis tance
During thec harging process and starting
assis tance, theb atter ymayrelease an explo‐
siv eg as mixture. #
Avoid fire ,o pen flames ,creating spar ks
and smoking. #
Mak esuret hat ther eiss ufficient venti‐
lation du ring thec harging process and
during startin gassis tance. #
Do no tlea no verab atter y. &
WARNING Risk ofexplosion from afro‐
zen battery
Ad ischar gedb atter ymayfreeze at temp era‐
tures slightl yabove or belo wfreezing point.
During startin gassis tance or batter ycharg‐
ing, batter ygas can be released. #
Alwaysa llowab atterytot hawb efore
ch argin gitorp erform ing startin gassis‐
ta nce. If
th ew arning /indicator lamps do no tlight up in
th ei nstrument displa yaround or belo wfreezing point, it is
very likel ythat thed ischarged battery
has frozen.
In this case, obser vethef ollowing points:
R Do no tgivet he vehicle startin gassis tance or
ch arge theb attery
R The service lif eofabatterythat has been
th awe dmaybe reduced drastically
R The start-up behavior ma ydeteriorate, partic‐
ularly at lo wtemperatures
R It is recommended that youh ave athawed
batter ychec kedataq ualified specialis twork‐
shop
* NO
TEDama gecaused bynume rous or
ex tende dattempts tostar tt he engine Numerous or
extende dattempts tostar tt he
engine ma ydamag ethe catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extende dattem pts
to star tt he engine. When jump-s
tarting and chargin gthe batteries,
obser vethef ollowing points:
R Onlyuse undamaged jumper cables/ charging
cable swithas ufficient cross-sectio nand
insula tedt erminal clamps
R Non-insulated parts of thet erminal clamps
mus tnotcom eintoc ontact wi thother me tal
parts while thej umper cables/charging
cables ar econnected totheb attery/jump-
st ar tc onnectio npoint
R The jumper cables/chargin gcable smustn ot
com eintoc ontact wi thanyp arts whic hmay
mo vewhen thee ngine is running
R Alwaysm akes uret hat neither youn orthe
batter yiselectros tatically charged
R Alwaysk eep away from fire and open flames
R Do no tlean overab attery
R When charging: only use abatter ychar ger
th at has been tested and appr ovedby
Mercedes-Benza ndread theo perating
instruction sfor your charge rb efor echarging
th eb atteries 232
Breakdown assis tance

Displa
ymessages Int
roduction Fu
nction of displa ymessages
The displa ymessages appear on them ultifunc‐
tion displa y.
The displa ymessages wit hgraphic displa yscan
be displa yedins implified form at in theO pera‐
to r's Manua land ma ydeviat ef romt he displa yon
th em ultifunction displa y.The multifunction dis‐
pla yshows high-priority displa ymessages in red.
In addition, awarning tone sounds fors pecific
displa ymessa ges.
Ac tina ccordance wi th thedispla ymessages and
compl ywitht he additional instructions in this
Operator's Manual.
In addition ,symbols ar eshown fors ome display
messa ges:
0091 Fu
rther information
0061 Hide displa
ymessages
Yo uc an use thel eft-hand Touc hC ontrol toselect
between thes ymbols byswiping tothel eftor
ri ght. Pressing 0091displa ysfur ther information
on them ultifunction displa y.Pressing 0061hides
th ed ispla ymessage.
Yo uc an hide lo w-priority displa ymessages by
pressing the¤ button or wit hthe left-hand
To uc hC ontrol. The displ aymessages ar esaved in
th em essag ememor y.
Re ctify thec ause of adispla ymessag easq uickly
as possible.
Yo uc anno thide high-priority displ aymessages.
The multifunction displa ywills ho wt hese display
messages until their causes ha vebeen rectified.
Calling up sa vedd ispl aymessages
On-boa rdcompu ter:
4 Service 5
1M essage
If th er ea reno displa ymessages, No Messages
appear sonthe multifunction displa y.#
Brows ethrough thed ispla ymessages by
swiping upwards or down wardsonl eft-hand
To uc hC ontrol. #
Exiting them essag ememor y:press the
0038 button. Displa
ymessages and warning and indicator lamps 291

Saf
etys ystems Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0075
Left Side Curtain Airbag
Malfunction Service
Required (exa mp le) *T
herespectiv ewindo wcurtain airbag is malfunctioning
(/ page35). &
WARNING Risk of inju ryor fata linjur ydue tomalfunctions
in thew indo wairbag
If th ew indo wairbag is malfunctioning, it might be triggered
unintentionall yormight no tbetriggered at all in thee vent of an
accident wi thhigh deceleration. #
Have thew indo wairbag checkeda nd repaired immediately
at aq ualified specialis tworks hop. #
Consult aqualified specialis tworks hop immediatel y.
0075 Front Left Malfunction
Service Required (exa m‐
ple) *T
herespectiv erestraint sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem com‐
ponents ma ybetriggered unintentionall yormaynotd eplo yas
intended during an accident .This ma yaffect theE mer gency Ten‐
sioning Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immedi‐
atel yataq ualified specialis tworks hop. Re
cognition of arestraint sy stem malfunction:
R The 0075 restra int sy stem warning lam pdoes no tlight up when
th ei gnition is switched on.
R The 0075 restra int sy stem warning lam plight supc ontinuously
or repeatedly during ajourne y. #
Consult aqualified specialis tworks hop immediatel y.
0075 SRS Malfunction Service
Required *T
herestra int sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem com‐
ponents ma ybetriggered unintentionally or ma ynotdeplo yas
intended during an accident .This ma yaffect theE mer gency Ten‐
sioning Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immedi‐
atel yataq ualified specialis tworks hop. Re
cognition of arestraint sy stem malfunction:
R The 0075 restra int sy stem warning lam pdoes no tlight up when
th ei gnition is switched on.
R The 0075 restra int sy stem warning lam plight supc ontinuously
or repeatedly during ajourne y. #
Consult aqualified specialis tworks hop immediatel y. 292
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Befor eleaving thev ehicle, apply thep arking brake.
Reversing Not Possible
Servic eRequired *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rseg ear. #
Visit aq ualified specialis tworks hop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Shif tthe transmission toposition 005D. #
Consult aqualified specialis tworks hop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou ar eabout toexitth ev ehicle when it is in aready-to-driv estate. #
When youe xit thev ehicle, switc hoffthei gnition and take the
ke yw ithy ou. #
Ifyo udon otexitth ev ehicle, switc hoffthee lectrical consum‐
ers, e.g. thes eat heating. Otherwise, the1 2‑V batter ymaydis‐
ch arge and it will be possible tostar tt he vehicle onl ywitht he
aid of asecond batter y(starting assista nce).
Service Require dDoNot
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth et ransmission is in position 005B,visitaqualified specialist
wo rkshop, without changing thet ransmission position. #
Fora llot her transmission positions, par kthe vehicle in asafe
location. #
Infor maq ualified specialis tworks hop or breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can onl ybeshiftedtop osition 005Difth ev ehicle is
at as tandstill.
NP ermanently Active
Risk of Rollin gAway *W
hile thev ehicle is rolling or driving ,the transmission wasshifted
to position 005C. #
Tostop, depress theb rake pedal and, when thev ehicle is at a
st andstill ,shif tthe transmission toposition 005D. #
Tocontinu eyour journe y,shif tthe transmission toposition 005B
or 005E.
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is no tfull yc losed and thet ransmission is in posi‐
tion 005E,005Cor005B. #
When parking thev ehicle, shif tthe transmission toposition 005D.
Apply Brak etoShift
from 'P' *Y
ou ha veattem pted toshif ttoa differe nt transmissio nposition from
position 005D. #
Depress theb rake pedal. Displa
ymessages and warning and indicator lamps 309

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
x
Vehicle Tracker has
been activated. Details:
see manual or associ-
ated mobile app. or
Vehicle locating activa-
ted –see manual or
mobile app. *T
hevehicle features activated services from Mercedes PRO.
Locatin gthe vehicle ma ybepossible within thef rame workof
Mercedes PR Oconnect. #
Chec kthe status of thea ctivated services at http://
mercedes.pro. #
Ask thev ehicle owner fort he de tails.
g
Step Not Extended See
Operator's Manual or
Step Not Extended Mal-
function *T
he electrical step is not, or is onl ypartially ,extended. #
Ensu rether eiss ufficient clea rance fort he electrical step. #
Open or close thes liding door again. #
Ifth ee lectrical step does no tcomple tely ex tend again, push it in
manually (emergency release) (/ page58). #
Infor mpassen gers that thes tepism issing befor etheye xit the
ve hicle.
g
Step Not Retracted See
Operator's Manualor
Step Not Retracted Mal-
function *T
he electrical step is not, or is onl ypartially ,retra cted. #
Ensu rether eiss ufficient clea rance fort he electrical step. #
Open or close thes liding door again. #
Ifth ee lectrical step does no tcomple tely retract again, push it in
manually (emergency release) (/ page58). Lights
Displa
ymessa ges
Possible causes/consequences and 0050 0050Solutions
Adaptive Highbeam
Assist Camera View
Restricted See Opera-
tor's Manual *
The camer aviewisr educed. Possible causes:
R Dirtont he windshield in thec amera's field of vision
R Heavy precipitation or fog
Driving sy stems and driving saf etys ystems ma ybem alfunctioning
or temp orarily una vailable.
When thec auses ha vebeen eliminated, thed riving sy stems and
driving saf etys ystems ar eavailable again.
If th ed ispla ymessag edoes no tgoout: #
Stop in asafel ocation. #
Clean thew indshield.
Adaptive Highbeam
Assist Currently Unavail-
able See Operator's Man-
ual *A
daptiv eHighbeam Assis tistemporarily una vailable.
The sy stem limits ha vebeen reached (/ page86). #
Continue driving.
When thec auses ha vebeen eliminated, thes ystemw ill be avail‐
able again. The displa ymessage AdaptiveHighbeam Assist Now
Available appears. 310
Displaymessa gesa nd warning and indicator lamps

V
Ve hicle ................................................... 11 0
Cor rect us e........................................ 26
Dat arecording ................................... 27
Diagno stics connection ...................... 25
Equipmen t......................................... .22
Limited Warrant y............................... .27
Locking (auto matic) ............................ 50
Locking/unlocking (emergency key) .. 50
Lo we ring ........................................... 267
Maintenance ...................................... 23
Notifying problems ............................. 26
Pa rking (s tart/s topb utton) .............. 14 0
Pa rking forane xtende dperio d........ 14 4
QR code rescue car d.......................... 27
Qualified specialis tworks hop .............25
Ra ising ............................................ .264
Re gistration ........................................25
St artin g(in emer gency operation
mode) ............................................... 11 0
St artin g(start/ stop button) .............. 11 0
Switching on po wersupply (s tart/
st op button) ...................................... 109
Un lockin g(from inside )..................... .49
Ve ntilating (co nvenience opening) ...... 60
Ve hicl ecom ponents that receive
and/or transmit radio wave s(decla‐
ra tio nofc onform ity) .............................. 24
Ve hicl ecom ponents whic hreceive
and/or transmit radio waves
Declaration of conformity ................... 24
Ve hicl edata
Displ aying (DYNAMI CSELEC T) ........ .193
Showing ............................................ 19 3
Tr ans ferring toAndroi dAuto. ............ 201
Tr ans ferring toApple CarPl ay®
......... 201
Ve hicle height ................................... 284
Ve hicle lengt h................................... 284
Ve hicle widt h.................................... 284
Wheelbase ........................................2 84
Ve hicl edata memory
Electronic control units ...................... 27
Service pr ovider s............................... 28
Ve hicl edata storage
Event dat arecorder s.......................... 29
Ve hicl edimensions .............................. 284
Ve hicl eidentification number
see VIN
Ve hicl eidentification plate
EU general operating pe rmit num‐
ber .................................................... 274
Gross axle weight rating ................... 274Pa
int code ........................................ 274
Pe rm issible grossmass. ................... 274
VIN ................................................... 274
Ve hicl eidentification plate
see Mode lseries
Ve hicl ekey
see Key
Ve hicl elevel
Lo we ring ........................................... 12 9
Ra ising .............................................. 12 9
Ve hicl em aintenance
see ASS YSTP LUS
Ve hicl eoperation
Outside theU SAor Canada ................22
Ve hicl etool kit .............................. 239, 241
Ve hicl etool kit stowage compa rt‐
ment ...................................................... 24 2
VIN ......................................................... 274
Identification plate ............................274
Re adin gout ...................................... 274
Sea t.................................................. 274
Wi ndshield ........................................ 274 W
Wa rning and indicator lamps
Overvie w........................................... 311
Wa rning lamp ...................................... .228
Wa rning sy stem
see ATA( Anti -Thef tAlarms ystem)
Wa rning/indicator lamp .......................... 8
0025 ABSw arning lam p................... 317
0024 and ............ 312, 313, 314, 315, 316
004D Brakesystemw arning lamp
(yellow) ............................................ .314
004D Brakewarning lam p(red)
(Canada) .......................................... .315
0027 Brakewarning lam p(red)
(USA) ........................................ .315,316
00AC Coolan twarning lam p............. .319
00BA Distance warning lam p........... .318
0024 Electric pa rking brake
applied redi ndicator lam p(Can‐
ada) does no tlight up .......................3 12
0049 Electric pa rking brake
applied redi ndicator lam p(USA)
does no tlight up ...............................3 12 Index
341