2020 MERCEDES-BENZ SPRINTER ECO mode

Uns
uitable fuel can caus eengine damage. In for‐
mation abou tfuel can be found in the" Fuel" sec‐
tion (/ page277).
Information about transpor tbyrail
Tr ansportin gyour vehicle byrail ma ybes ubject
to cer tain restrictions or requires pecial meas‐
ures tobe take nins omecountrie sdue tovarying
tunnel height sand loading standards.
Yo uc an obtain information about this from any
authorized Mercedes-Benz Center.
Note sonb rakes &
WARNING Risk of skidding and of an
accident du etoshifting down on slippery
ro ad sur faces
If yo us hiftd ow nons lipperyroad sur faces to
inc rease thee ngine braking ef fect, thed rive
wheels ma ylose traction. #
Do no tshif td ow nons lipperyroad sur‐
fa ces toinc rease thee ngine braking
ef fect. &
WARNING Risk of accident du etothe
brak esystem overheating
If yo ul eave your foot on theb rake pedal
when driving, theb rake system ma yoverheat.
This increases theb raking dis tance and the
brak esystemm ayeve nfail. #
Neveru se theb rake pedal as afootrest. #
Do no tdepress theb rake pedal and the
accelerator pedal at thes ame time
while driving. Downhill
gradients
On long and steep downhill gradients yous hould
obse rvet he following instructions:
R Invehicles wit hanautomatic transmission,
shif tdow ntos hiftranges 2or 1in good time
so that thee ngine is running at amediu mto
high engine speed (/ page124).
% Cha
nget he shif trang eing oodt ime when
cruise control is acti vated. Obser vethed riv‐
ing tips (/ page111).
Yo ut hereb ymakeu se of theb raking ef fect of the
engine and do no thave tobrak easo ften tomain‐
tai nt he speed. This relie vest he load on the
service brak eand pr events theb rake sf romo ver‐
heating and wearing tooq uickl y. Heavy and light loads
If
th eb rake sh ave been subjected toah eavy
load, do no tstopt he vehicle immediatel y.Drive
on foras hortwhile. The brakes cool down more
qu ickl yint he air flow.
If th eb rake sh ave been used onl ymoderately,
yo us houl doccasionall ytesttheir ef fectiveness.
To do this, brak emoref irml yfromah igherspeed
whil epaying attention tothet raffic conditions.
Th eb rake sw illg ripb ette rasar esult.
We troad sur faces
If yo uh ave been driving foral ong time in heavy
ra in without braking, ther em aybe adelayed
re sponse when youf irst apply theb rake s. This
ma yalso occur af terd riving thro ugh acarwa sh
or deep water.Yo um ustd epress theb rake pedal
mor efirml y.Maintai nagreater di stanc etot he
ve hicle in front.
While paying attention tothet raffic conditions,
yo us houl dbrake thev ehicle firm lyafte rd riving
on aw etroad sur face or thro ugh acarwa sh. This
heats theb rake discs so that they drym ore
qu ickl y,whic hprotects them agains tcorrosion.
Limited braking ef fect on salt-trea tedr oads:
R Alayer of salt on theb rake discs or brake‐
pads can increase braking dis tances consid‐
erably ,orbraking ma yhappen on only one
side
R Maintai nanespecially larg esafed ista nce to
th ev ehicle in front
To remo vethel ayer of salt:
R Appl ythe brakes from time totime ,paying
attention totraf ficc onditions
R Carefully depress theb rake pedal at thee nd
of ajourne yand af tert he star tofan ewjour‐
ney
Checking theb rake pa dt hickness
In addition tomonitoring using theb rake pad wear
sensor ,regular lymonitor and checka ll of the
brakepads byper form ing avisual inspection to
look forp ad material wear.
If yo ua reunabl etoc heckthe brakepad wear on
th ei nside of thew heels, remo vethew heels if
yo up ossess ther equired skills, or visit aqualified
specialis tworks hop.
If th eb rake pad material thickness is less than
0. 12 in (3 mm), ha vetheb rake pads checkeda nd
re placed at aqualified specialis tworks hop, if
necessar y.
Do no tsolely rely on theb rake pad wear sensor. 11 4
Driving and pa rking

wheels and tires or ma
ybeflung out from the
ve hicle when continuing thej ourne y.
R Chec kthe underbody fort rapped branches or
ot her parts of plants and remo vethem.
R Clean theb rake discs, brakepads and axle
joints, particularly af tero peration in sand,
mud, grit and gr avel,wate rors imilar lydirty
conditions.
R Chec kthe entir efloor assembly ,the tires,
wheels, bodywor kstructure, brakes, steering,
suspension and exhaus tsystemf or an ydam‐
age.
R Chec kthe service brak efor operating saf ety,
e.g. car ryout abrake test.
R Ifyo un otices tron gv ibra tions af terd riving
off-road, checkt he wheels and driv etra in for
fo re ign object sagain. Remo veanyforeign
object swhichc an lead toimbalances and
th us caus evibrations .Intheeve nt of damage
to thew heels and thed rive train, visit aquali‐
fi ed specialis tworks hop immediately. Fu
nction of theE CO display The EC
Odispla ysums up your drivin gcharacter‐
istics from thes tart to thee nd of thet ripa nd
supports aconsum ption-optimized driving style.
Yo uc an influence consum ption as follo ws:
R Anticipa teroad and traf ficc onditions.
R Obser vetheg earshif trecommendation. Instrument Displa
ywithc olo rdisplay
The segment's lettering lights up brightl y,the
outer edg elights up and thes egment is filled
when thev ehicle is driven wit hthe following char‐
acteristics:
R 1 ACCELERATION:m oderate acceleration
R 2 CONSTANT:c onsistent speed
R 3 COASTING:g entledeceleration and roll‐
ing The segment's lettering is gr
ay,the outer edg eis
dar kand thes egment is em ptied when thev ehi‐
cle is driven wit hthe following characteristics:
R 1 ACCELERATION:s porty acceleration
R 2 CONSTANT:s peedfluctuations
R 3 COASTING:h eavy braking
Yo uh aved rive ninac onsumption-optimized man‐
ner when:
R The thre es egment shave been comple tely fil‐
led simultaneousl y.
R The edg eofallth re es egment slights up. Instrument Displa
ywithb lacka nd whit edis‐
play
The bar swillfill up when thev ehicle is driven
wit hthe following characteristics:
R 1Moderat eacceleration
R 2Consis tent speed
R 3Gentle deceleration and rolling
The bar swill em ptyw hen thev ehicle is driven
wit hthe following characteristics:
R 1Spo rtya cceleration
R 2Speed fluctuations
R 3Heavy braking
The displ aywill also sho wthe additional range
(4 Bonu sXXX mi Fr. Start orXXX mi From
Start)t hatyouh ave achie vedw ithy our driving
st ylec ompared wit hadrive rw ithav erys porty
driving style. This rang ed oesn otcor respond to
an yf ixed consum ption saving. Driving and parking
11 9

#
Stop, paying attention toroad and traf‐
fi cc onditions. #
Consul taqualified specialis tworks hop. *
NO
TERisk of damag etothechassis from
lo we redv ehicle le vel If electronic le
velc ontrol is malfunctionin gor
re adjusts while youa redriving, thev ehicle
le ve lm aybe lo wered. #
Paya ttention tother oad conditions and
ensur ether eiss ufficient ground clear‐
ance. #
Driv ecarefully. The le
veloft hevehicle depends on vehicle load
and thel oad distribution. Elect ronic le velc ontrol
adjusts thel evel of ther ear axle automaticall yon
ve hicles wit hanair-sprung rear axle .The vehicle
le ve list hereb yalway sm aintained at thed riving
le ve l,re ga rdless of vehicle load. Driving dynamics
re main unaf fected. The height dif fere nce
between thes ides of thev ehicle ma ybeupto
0.4 in (1 cm).
Electronic le velc ontrol is no tengine-dependent
and is onl yoperational when thei gnition is
switched on. The electronic le velc ontrol com‐
pressor worksa udibl y.
% If
th ec ompressor worksc ons tantly or starts
up se veraltimes per minute, elect ronic le vel
control is malfunctioning.
Depending on thev ehicle equipment, electronic
le ve lc ontrol switches between manual and auto‐
matic mode depending on either thev ehicle
speed or thep osition of thep arking brake.
If electronic le velc ontrol switches depending on
ve hicle speed, manual operation is automatically
activated when thev ehicle is stationar y.Yo um ay
ra ise or lo werthe vehicle le vel. If yous ubse‐
qu ently drivefastert han 6mph (1 0km/h), man‐
ual mode is automaticall ydeactivated and auto‐
matic mode sets thev ehicle le vel.
If elect ronic le velc ontrol switches depending on
th ep arking brak eposition ,manual mode is auto‐
maticall yactivated when thep arking brak eis
applied. Youm ayraise or lo werthe vehicle le vel
to load and unload. If your elease thep arking
brake, manual mode is automaticall ydeactivated
and automatic mode sets thed riving le vel.
When working on thev ehicle or changing a
wheel, youc an deactivat eelectronic le velc ontrol
(/ page129). If electronic le
velc ontrol is malfunctionin gorthe
ve hicle le velist oo high or tool ow ,ana udible sig‐
nal sounds.
The drivin gand steering characteristic softhe
ve hicle will be noticeably dif fere nt. Electronic
le ve lc ontrol adjusts thev ehicle le veltot he nor‐
mal le velass oon as possible. Continue driving
carefull yuntil thea udible signal stops. Onl ythen
is thev ehicle at normal le vel.
Au tomatic mode and electronic le velc ontrol
automaticall yswitc hona gain to restor et he vehi‐
cle le vel, depending on theo ption selected:
R when thep arking brak eisreleased
R from speeds of appr oximatel y6mph
(1 0k m/h)
If th ee lectronic le velc ontrol compressor thre at‐
ens to ov erheat, e.g. due torepeated raising or
lo we ring wi thin as hor tperiod, elect ronic le vel
control is deactivated. Youc an raise or lo werthe
ve hicle le vela ga in af tera pproxima tely
one minu te. Ra
ising and lo weringthev ehicle le vel Cer
tain special equipmen tenables other opera‐
tion options:
R Ambulance: raising thev ehicle le vela bo ve
th ed riving le vel(cen terp osition) is no tpossi‐
ble. Only thel owest position and thed riving
le ve lc an be set.
R Speed signal: in order tooperat eelectronic
le ve lc ontrol, thep arking brak emustn otbe
applied. Elect ronic le velc ontrol can be oper‐
ated manuall yupto6.2mp h(10 km/h) .If
th is speed is exceeded, driving le velw ill be
se ta utomaticall y.
R Cas term odule, 30 min: electronic le velc on‐
trol can be opera tedupto30m in after
switching of fthe ignition.
Using ther emo tecontrol
The remo tecontrol is loca tedinah older on the
B‑pilla ronthe driver's side. Remo vether emo te
control from theh older befor euse. Driving and parking
12 9

Electroni
cleve lcontrol starts automaticall yifthe
ignition is switched on. Operation is only possible
af te rt he parking brak ehas been applied.
Elect ronic le velc ontrol per form sas elf-chec kreg‐
ularly when it is activated and while in use. Indi‐
cator lamp 7onther emo tecontrol lights up for
about one second when yous wit ch on thei gni‐
tion.
Ther eisam alfunction if indicator lamp 7
beha vesint hefollowing ways:
R The indicator lam pdoes no tlight up when you
switc hont he ignition.
or
R The indicator lam pthen lights up again or
fl ashes.
In addition ,awarning tone is emitted from the
re mo tecontrol fora pproxima tely 30 seconds.
Th ef ault that has been de tected can be shown
using thei ndicator lamps (signaling of fault
codes). #
Park thev ehicle, leaving thei gnition switched
on. #
Appl ythe parking brake. #
Toraise or lo werthe vehicl elevel: press
and hold button 4or5 until thev ehicle
le ve lreaches ther equired height.
The indicator lam pinbutton 4or5 flashes
as lon gasthevehicle le velisb eing changed.
When thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 4or5 lights up. #
Tolowe rautomatical ly:brie flyp ress but ton
5 .
Electroni cleve lcontrol automaticall ylow ers
th ev ehicle tothen extlow er position:
R From theh ighes tposition todriving le vel
R From driving le veltot he lo west position
The indicator lam pinbutton 5flashes as
lon gast hevehicle le velisb eing changed. When
thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 5lights up.
% By pressing button
4during them ovement,
th eo riginal position will be reset. #
Toraise automaticall y:briefly press button
4.
Elect ronic le velc ontrol automaticall yraises
th ev ehicle tothen exth igher position:
R From thel owest position todriving le vel
R From driving le veltot he highes tposition
The indicator lam pinbutton 4flashes as
lon gast hevehicle le velisb eing changed.
When thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 4lights up.
% By pressing button
5during them ovement,
th eo riginal position will be reset. #
Toraise or lo werautomatical lyto driving
le ve l(center position): press and hold but‐
ton 6.
Electroni cleve lcontrol automaticall yraises or
lo we rsthev ehicle todriving le vel. #
Tosave thes etvehicl eleve l:se tthe
re qu ired vehicle le vel. #
Press and hold button 1or2 until youh ear
at one.
The vehicle le vels et has been sa vedonc orre‐
sponding button 1or2. #
Tocall up thes ave dvehicle le vel:briefly
press button 1or2.
Electronic le velc ontrol automaticall yraises or
lo we rsthev ehicle tothes ave ddriving le vel.
The indicator lam pinbutton 1or2 flashes
as lon gasthevehicle le velisb eing changed.
When thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 1or2 lights up.
% Service mode ma
yonlybea ctivated or deac‐
tivated at aqualified specialis tworks hop by
trained pe rsonnel. In service mode, thea ir
suspension sy stem is deactivated form ainte‐
nance or fault de tection. #
Toactivat eservic emode: press button 3.
Service mode is activ eand thei ndicator lamp
in button 3lights up continuousl y. #
Todeactivat eservic emode: press button
3.
Service mode is deactivated and thei ndicator
lam pinb utton 3goes out. 13 0
Driving and pa rking

Overvie
wofInstrument Display &
WARNING Risk of accident du etoan
instrumen tdispla ymalfunction
If th eI nstrument Displa yhasfailed or mal‐
functioned, youm aynotrecognize function
re strictions applying tosaf etyr ele vant sys‐
te ms.
The operating saf etyofy ourvehicle ma ybe
impaired. #
Driv eonc arefull y. #
Have thev ehicle checkedi mmediately
at aq ualified specialis tworks hop. If
yo ua reuncer tain rega rding theo perational
saf etyofy ourvehicle, par kthe vehicle safel yas
soon as possible. Infor maqualified specialist
wo rkshop.
Instrument Display Example: Instrument Displa
ywithc olor display
1 Speedome ter
2 Multifunction display
3 Tach ome ter
4 Coolan ttemperatur edisplay
5 Fuel le vela nd fuel filler flap locatio nindicator
In normal drivin gmode,coolant temp eratur edis‐
play 4is permitted torise tother ed marking. Example: Instrument Displa
ywithb lacka nd white
display
1 Speedome ter
2 Indicator lamps display
3 Tach ome ter
4 Multifunction display
* NO
TEEngine damag eduetoexc essively
high engine speeds The engine will be damaged if
youd rive with
th ee ngine in theo verrev ving range. #
Do no tdrive with th eengine in theo ver‐
re vving range. Whe
nthe redm arking in tach ome ter3 is
re ached (o verspeed range) ,the fuel supply will be
inter rupte dino rder toprotect thee ngine. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. 174
Instrument Displa yand on-boar dcomputer

Multimedia sy
stem:
4 © 5
Phone
Sear ching foram obilephone #
Select í. #
Select Connect New Device.
Connectin gamobilephone (authorization
using Secur eSimpl ePairing) #
Select amobile phone. #
Acode is displa yedint he multimedia sy stem
and on them obile phone. #
Ifth ec odes match: confirm thec ode on the
mobil ephone.
% Fo
ro lde rm obil ephone models, enter aone
to sixteen-digit number code on them obile
phone and on them ultimedia sy stem for
authorization.
% Up
to15 mobil ephones can be authorized on
th em ultimedia sy stem.
Auth orized mobile phones ar ereconnec ted
au tomatical ly.
% The connected mobile phone can also be
used as Blue
tooth®
audio equipment
(/ page203).
Re placing amobile phone
Multimedia sy stem:
4 © 5
Phone #
Select í. #
Noauthorized mobil ephone available:
select Connect New Device .#
Select amobile phone. #
Newlya uthorized mobile phone: confirm
th en umber code on them obile phone.
Switching mobile phones #
Select an authorized mobile phone.
The selected mobile phone is connected to
th em ultimedia sy stem.
% ForiPhone ®
:y ou can switc hbetwe en the
Apple CarPl ay®
and Blue tooth®
equipment
connection variants.
De-authorizin gamobile phone
Multimedi asystem:
4 © 5
Phone #
Select í. #
Select 0062inthel ine of them obile phone. #
Select Deauthorize . Information on
NearField Communication
(NFC)
NFC enable sshort- rang ew ireles sdatat ransfer
or (re)connection of amobile phon ewitht he mul‐
timedia sy stem.
Fu rther information can be obtained at :https://
www.mercedes-benz-mobile.com/
Using them obil ephone wit hNear Field Com‐
munication (NFC)
Re quirements:
R NFC is activated on them obile phone (see
th em anufacturer's operating instructions)
R The mobile phone's screen is switched on
and unloc ked( see them anufacturer's operat‐
ing instructions) #
Open thef lap of stowagec ompartment 1
abo vethem edia displa y. #
Toconnect amobile phone: holdtheN FC
area of them obile phone (see manufacturer's
operating instructions) on mat 2or place
th em obile phone on it. #
Followt he additional prom ptsont he media
sy stem displa ytoconnect them obile phone
(/ page194). #
Toreplac eam obile phone: holdthe NFC
area of them obile phone (see manufacturer's
operating instructions) on mat 2or place
th em obile phone on it. #
Followt he additional prom ptsont he media
sy stem displa ytoreplace them obile phone. #
Ifre qu ired, con firm thep romp ts on your
mobile phon e(see them anufacturer's operat‐
ing instructions).
If yo uw ish tocharge am obile phon ewithout con‐
nectin gittot he multimedia sy stem, place it on
th em at without firs tu nlocking thes creen.
Fu rther information can be found at :https://
www.mercedes-benz-mobile.com/ MBU
Xmultimedia sy stem 19 5

Setting
ther eception and transmission vol‐
ume
Re quirements:
R Am obile phone is connec ted( /pag e194).
Multimedi asystem:
4 © 5
Phone
This function ensures optimal languag equality. #
Select í. #
Select 0062inthel ine of them obile phone. #
Select Reception Volume andTransmission
Volume. #
Setthe volume.
Fu rther information on ther ecommended recep‐
tion and transmission volume: https://
www.me rcedes-benz-mobile.com/
St arting/ stopping mobile phon evoice recog‐
nition
Re quirements:
R The mobile phone in thef oreground is con‐
nected wit hthe multimedia sy stem
(/ page194).
St arting mobil ephone voice recognition #
Press and hold the£ button on them ulti‐
function steering wheel form oret han one
second.
Yo uc an use mobile phon evoice recognition.
St opping mobil ephone voice recognition #
Press the0063 or0076 button on them ulti‐
function steering wheel.
% If
am obile phone is connected via Smart‐
phone Integration, thev oice recognition of
th is mobile phon eisstarted or stopped. Calls
Te
lephone operation
Multimedia sy stem:
4 © 5
Phone
Making acall byentering then umbers #
Select _. #
Enteran umber. #
Select R.
The call is made.
Ac ceptin gacall #
Select RAccept. Re
jectin gacall #
Select kReject.
Endin gacall #
Select k.
Ac tivatin gfunctions durin gacall
The following function sareavailable during acall:
k EndC all
m Microphone Off
_ Numeric Keypad (showtos endDTMF
to nes)
h Transfe rtoPhone (ana ctive cal linh ands-
free mode is transfer redo vertot hetele‐
phone) #
Selec tafunction.
Putting an activ ecall on hold #
Tapont he contact or thec all.
The call will be put on hold.
% The call on hold can be ended an
ytime or re-
activated bytapping again.
Conducting calls wit hseve ralp articipants
Re quirements:
R Ther eisana ctivecall (/ page196).
R Ano ther call is being made.
Switching between calls #
Select thec ontact.
The selected call is active. The other call is on
hold.
Ac tivatin gacallonh old #
Select thec ontact of thec all on hold.
Ending an activ ecall #
Select kEndCall.
% On some mobile phones,
thec all on hold is
activated as soon as thea ctiv ecall is ended.
Ac cepting/rejecting awaiting call
Re quirements:
R Ther eisana ctivecall (/ page196).
If yo ur ecei veac allw hile al ready in acall, am es‐
sag eisd isplayed.
Depending on them obile phone and mobile net‐
wo rkoperator youw ill hear acall-waitin gsound. #
Select RAccept.
The incomin gcall is active. 19 6
MBUX multimedia sy stem

%
Depending on
thec onfiguration of the
device, af terc onnecting them obile phone via
Blue tooth ®
,t he prom ptma yappear in the
media displa yasking if Android Autoshould
be star ted. The querym ustint hat case be
answered with Yes.
% It is possible at an
ytime toswitc hbetwe en
connection via Blue tooth®
or Android Auto
(wireless) in thed evice list.
Ac cepting/rejecting thed atap rotection pro‐
visions
Am essag ewitht he dat aprotection pr ovisions
appears. #
Select Accept &Start.
Re turning tothem ainm enu #
Press the00E2 button.
% If Android
Autowa sn otdispla yedint hefore‐
ground befor edisconnecting, thea pplication
st arts in theb ackg round when reconnected.
Yo uc an call up Android Autointhem ain
menu.
Calling up theA ndroid Autosound settings
Multimedia sy stem:
4 © 5
Smartphone 5
Android Auto
5 Z #
Select sound settings.
Ending Android Auto #
Disconnect thec onnectin gcable between the
mobil ephone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th ec onnectin gcable onl ywhen thev ehicle is
st ationar y. Tr
ansfer redv ehicle dat awith Android Auto
and Apple CarPlay ®Overvie
woftransfer redv ehicle data
Whe nusing Android Autoor Apple CarPlay ®
,c er‐
ta in vehicle dat aistransfer redtot he mobile
phone. This enables youtog ettheb esto ut of
selected mobile phone services. Vehicle dat ais
no td irectl yaccessible.
The following sy stem information is transmit ted:
R softwar erelease of them ultimedia sy stem
R system ID (anonymized)
The transfer of this dat aisusedtooptimize com‐
munication between thev ehicle and them obile
phone. To
do this, and toassig nseve ralv ehicles tothe
mobil ephone, avehicle ID is random lyge ner‐
ated.
Thi sh asno connection tothev ehicle identifica‐
tion number (VIN) and is dele tedw hen them ulti‐
media sy stem is rese t(/ pag e193).
The following vehicle status dat aistransmitted:
R transmission position engaged
R distinction between par ked, standstill ,rolling
and driving
R day/night mode of thei nstrument clus ter
The transfer of this dat aisusedtoalter ho wcon‐
te nt is displ ayed tocor respond tothed riving sit‐
uation.
The following position dat aistransmitted:
R coordinates
R speed
R compass direction
R acceleration direction
This dat aisonlyt ransfer redw hile then avigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in atunnel). Media
Information about media mode
Information about suppor
tedf ormats and
dat astorage media &
WARNING Risk of distraction whe nhan‐
dling da tastorag emedia
If yo uh andle adatas torage medium while
driving, your attention is diver tedf romt he
traf ficc onditions. Thi scould also cause you
to lose control of thev ehicle. #
Onlyhandle adatas tora ge medium
when thev ehicle is stationar y. %
Depending on
thee quipment ins talled play‐
bac kofv ideoform ats ma ynotbe possible. MBU
Xmultimedi asystem 201