2020 MERCEDES-BENZ SPRINTER flat tire

Menus and submenus ..............................
17 7Mercede
sPRO ....................................... 18 2
Information aboutM ercedes PRO
(Mercedes me) ........................................ 182
Information aboutM ercedes PROcon‐
nect (Mercedes me connect) ................... 182
Callin gthe Mercedes-Benz Cus tomer
Center using them ultimedia sy stem .......1 82
Making acall via theo verhead control
panel .......................................................1 83
Informatio nonthe breakdown assis‐
ta nce cal lvia theo verhead control
panel .......................................................1 83
Giving permission ford atat ransfer ......... 183
Tr ans ferred dat aduring aservice call ...... 183 MBUX multimedia sy
stem .................... 18 5
Overvie wand operation ........................... 185
Sy stem settings ....................................... 191
Ve hicle information ..................................1 93
Te lephon e............................................... .194
Media ...................................................... 201
Ra dio .......................................................2 05
Sound ...................................................... 206 Tr
anspo rting .......................................... 207
No tesonl oading guidelines .................... 207
Load distribution .....................................2 08
Securing loads ......................................... 208
Carr ier sy stems ........................................2 10
Using thei nterior roof car rier sy stem .......2 11
Placing aload on thew heel ar ch............. 213 Maintenanc
eand care .......................... 214
ASS YSTP LUSs ervice inter vald ispla y..... .2 14
Engine compartment ............................... 214
Cleaning and car e................................... 222 Breakd
owna ssistance ......................... 228
Emergency .............................................. 228
Emergency Call Sy stem ........................... 228
Flat tir e....................................................2 30
Batter y.................................................... 230
To wing or tow- startin g............................. 236
Electrical fuse s........................................ 24 0
Ve hicle tool kit ......................................... 241
Hyd raulic jac k......................................... .242 Wheel
sand tires ................................... 244
Information on noise or unusual driving
ch aracteristic s......................................... 24 4
No tesonr egular lyinspecting wheels
and tires .................................................. 24 4
Information on driving wit hsummer
tires ......................................................... 24 4
Information on M+S tires .........................2 45
No tesons nowc hains .............................2 45
Ti re pressur e........................................... 24 6
Loading thev ehicle ................................. 253
Ti re labeling ............................................ .255
Informatio nondefinitions (tires and
loading) ................................................... 259
Changing awheel ................................... .260
Spar ewheel ............................................ 268 Te
ch nical data ....................................... 273
Information on tech nica ldata. ................. 273
On-boar delectronics ...............................2 73
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................2 74
Operating fluids and capacities .............. .276
Ve hicle dat a............................................. 284
Tr ailer hit ch............................................. 285
Lashing points and car rier sy stems ......... 289 Displa
ymessages and warning and
indicator lamps ..................................... 291
Displa ymessages .................................... 291
Indicator and warning lamps .................... 311 Index
...................................................... 322 Con
tents 3

1
Checkin gand topping up oper‐
ating fluids →
276
St artin gassis tance →
231
2 Buttons fort he SOS emergency
call sy stem and roadside assis‐
ta nce →
229
3 Warning lamp →
228
Saf etyv est →
228
Fir st-ai dk it (so ftsided) →
228
4 Vehicles wit hrear-wheel drive:
hy draulic jac kand tire-change
to ol kit →
24 2 5
Haza rdwa rning lights →
85
6 QR code fora ccessing ther es‐
cue card →
27
7 Todisconnect thes tarter bat‐
te ry →
234
8 Fuelfiller flap wit hinstruction
labels fort irep ressu re,fuel
type and QR code fora ccess‐
ing ther escue card →
13 3
9 Flattire →
230 18
Atag lanc e–Emer gencie sand breakdowns

wa
sher and thea ssociated spr aycould cause
considerable damag etothevehicle.
To avo id damag etoyourvehicle, obser vethef ol‐
lowing when using apowerwa sher:
R maintain aminimum dis tance of 11.8 in
(30 cm) tothev ehicle when using 25° flat-
spr aynozzle sand di rtgrinder sor27.6in
(70 cm) whe nusing round-spra ynozzle sand
obse rvet he information in thee quipment
manufacturer's operating instructions.
R do no tdirect then ozzle of thep owerwa sher
directl yatsensitiv eparts suc hastires, slits,
electrical components, batteries, light bulbs
and ventilation slits.
R maintai naminimum di stanc eof1 9.7 in
(50 cm) forar ear vie wcamera. Wa
shing thev ehicle byhand Obser
vethel egal requirements, fore xamp le in
man ycountries washing byhand is only allo wed
at speciall ydesignated wash ba ys.Int his case,
mak esuret hat aspeciall ydesignated wash ba yis
used forw ashing byhand. #
Use amild cleaning agent, e.g. car shampoo. #
Washthev ehicle wit hlukew armw ater and a
sof tcar sponge. When doing so, do not
ex pose thev ehicle todirect sunlight. #
Carefully spr aythev ehicle wit hwater and dry
of fw ithal eather clo th.Bec arefulnot to
point thew ater je tdirectl ytow ards thea ir
inle tgrilles. The blo wershould be switched
of fw hiled oing so. #
Do no tlet thec leaning agent dr yonthe paint‐
wo rk.
At theo nse tofw inter,remo veall traces of road
salt deposits carefull yand as soon as possible. Note
sonc areofp aint and matte finish *
NO
TEPaint wo rkdamag eand cor rosion
due toinadequat ecare Fa
ilur etop romp tly and thoroughly remo ve
dir tfromb irdd roppings or other residue
could result in paintwor kdamag eand cor ro‐
sion at alater date. #
Cleand irto ffpaint and matt efinish
th oroughly and as soon as possible. Maintenance and care
223

SA
's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo rC anada, please contact MBC’ sCustomer
Assis tance Center at 1-800-387-0 100.
Cust omer requ ests forc ove redi nformation
should be submitted via thes ame channels.
Fo ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emergency call has been initiated:
R The cur rent vehicle position can be de ter‐
mined
R Avoice connection tothev ehicle occupants
can be es tablished Flat tire
Note
sonf lat tires &
WARNING Risk of an accident whe ndriv‐
ing wi thaflat tire
Af lat tir egreatl yimp airsd rivin gc haracteris‐
tics, as well as steering and braking. #
Do no tdrive wit haf lat tire. #
Remo vethef lat tir eand ins tallthe
spar ewheel or consult aqualified spe‐
cialis tworks hop. Depending on
your vehicle's equipment, in the
eve nt of aflat tir eyou ha vethef ollowing possibil‐
ities:
R Youc an call breakdown assis tance via the
breakdown assis tance cal lbuttonint heove r‐
head control panel (/ page183).
R Chang ethe wheel (/ page263). Batte
ry Note
sont he12Vb attery &
WARNING Risk of an accident du eto
wo rkcar ried out incor rectly on theb at‐
te ry
Wo rkcar ried out incor rectl yont he battery
can, fore xamp le, lead toas hor tcircuit .This
can lead tofunction restrictions in saf ety-re l‐
eva nt sy stems, fore xamp lethel ighting sys‐
te m, ABS (anti-loc kbraking sy stem) or ESP ®
(Elect ronic Stabilit yProgram). The ope rating
saf etyofy ourvehicle ma yberestricted. Yo
uc oul dlose control of thev ehicle in the
fo llowing situations:
R when braking
R inthee vent of ab rupt steering maneuvers
and/or when thev ehicle's speed is not
adap tedtot heroad conditions #
Inthee vent of ashortcircui tora simi‐
la ri ncident, contact aqualified special‐
is tw orks hop immediately. #
Do no tcontinue driving. #
Alwaysh ave workon theb atter ycarried
out at aqualified specialis tworks hop. R
Further information on ABS (/ page146)
R Further information on ESP ®
(/ page147)
Mercedes-Benz recommends that youh avet he
12 Vb atter yreplaced at aqualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center.
Should youw ant toreplace theb atter yyourself,
obser vethef ollowing information:
R Alwaysr eplace afaulty batter ywithab attery
whic hfulfills thev ehicle's specific require‐
ments.
R Carryove rdetachable parts suc hasthevent
hose, elbo wfittin gort erminal co verfromt he
batter ytober eplaced.
R Mak esuret hat thev ent hose is alw aysc on‐
nected toits original openin gonthe battery
side.
Ins tallthe existin gorn ewlysupplied stop
plugs.
Otherwise, gases or batter yacid could
escape.
R Mak esuret hat thed etachable parts ar econ‐
nec tedint he same wayasb efore.
Fo rs afet yr easons, Mercedes-Benz recommends
th at youo nly use bat teries that ha vebeen tested
and appr ovedfor your vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
aci db urns should theb atter ybed amaged in an
accident. 230
Breakdown assis tance

Fr
ont axle tir epressures on vehicles with all-wheel/rear wheel driv eand single tires
Max. front axle load 4101 lbs (1860 kg) Ti
re s/disc wheel Vehicl eload Max. front axle load
4101 lbs (1860 kg)
LT 24 5/75R1 6120/1 16QF ullyladen 320k Pa(3.2b ar/46 psi) Fr
ont axle tir epressures on vehicles with rear wheel driv eand single tires
Max. front axle load 4409 lbs (2000 kg) Ti
re s/disc wheel Vehicl eload Max. front axle load
4409 lbs (2000 kg)
LT 24 5/75R1 6120/1 16QF ullyladen
360k Pa(3.6b ar/52 psi) 1) 1)
Only valid forv ehicles wit halong wheelbase
17 1in( 4350 mm) and apermissible gross weight
of ove r7716l bs (3. 5t).
Re ar axle tir epressures on vehicles with all-wheel/rear wheel driv eand single tires
Max. rear axle load 535 7lbs (2430 kg) Ti
re s/disc wheel Vehicl eload Max.rear axle load
535 7lbs (2430 kg)
LT 24 5/75R1 6120/1 16QF ullyladen 480k Pa(4.8b ar/70 psi)
LT 24 5/75R1 6120/1 16 Q
Partiall yladen 2)
420 kPa(4.2b ar/6 1psi)2) 2)
It is onl ypermissible touse this reduced tire
pressur eifitcan be guaranteed byweighing the
ve hicle that ther ear axle load of 4960 lbs
(2250 kg)w ill no tbee xceeded. In case of doubt,
inflat eto4 80 kPa(4.8 bar/70 psi).
Fr ont axle tir epressures forv ehicles wit hall-wheel/rear wheel driv eand twin tires
Max. front axle load 4079 lbs (1850 kg)Ti
re s/disc wheel Vehicl eload Max. front axle load
4079 lbs (1850kg)
LT 21 5/85R1 6115/112 QF ullyladen 380k Pa(3.8b ar/55 psi) Max. front axl
eload 4409 lbs (2000 kg) Ti
re s/disc wheel Vehicl eload Max. front axle load
4409 lbs (2000 kg)
LT 21 5/85R1 6115/112 QF ullyladen 420k Pa(4.2b ar/ 61psi) 248
Wheels and tires

Re
ar axle tir epressures on vehicles with rear wheel driv eand Super Single tires
Max. rear axle load 7055 lbs (3200 kg)Ti
re s/disc wheel Vehicl eload Max.rear axle load
7055 lbs (3200 kg)
285/65R16C 131R Fullyl aden 460 kPa(4.6b ar/6 7psi) Max
.rear axl eload 7716 lbs (3500 kg) Ti
re s/disc wheel Vehicl eload Max.rear axle load
77 16 lbs (3500 kg)
285/65R16C 131R Fullyl aden 520 kPa(5.2b ar/7 5psi) Be sur
etoalso obse rvet he following fur ther rela‐
te ds ubjects:
R Notesont irep ressur e(/pag e246)
R Tire and Loading In form atio nplacard
(/ page253)
R Maximum tir epressur e(/pag e257) Overvie
wofthe tirepressur etable fore me rgency spa rewheels Ti
re s/emer gency spar ewheel Air pressur eIncombination with vehicle
tires
225/7 5R16C1 21/120R (122L) 1)
370k Pa(3.7 bar/5 4psi) 225/7 5R16C1 21/120R (122L)
225/7 5R16C1 21/120R (122L) 1)
690 kP a(6.9 bar/100 psi) 285/65 R16C 131R 1)
Va lid touse foras horttime as an emer gency
spa rewheel on Super Sin glev ehicles forad is‐
ta nce of maximum 100km( 62 miles) and at a
maximu mspee dof55k m/h (34 mph). Ti
re pressur emonitoring sy stem Fu
nction of thet irep ressur emonitor on sin‐
gl et ires &
DANG ER Risk of acciden tdue toincor‐
re ct tir epressure
Eac htire, including thes par e(if pr ovided),
should be checkedm onthl ywhen cold and
inflated tothei nflation pressur erecommen‐
ded bythev ehicle manufacturer on thev ehi‐
cle placar dortirei nflation pressur elabel. (If
yo ur vehicle has tires of adiffe re nt size than
th es ize indicated on thev ehicle placar dor
tir ei nflation pressur elabel, yous houl ddeter‐ mine
thep roper tir einflation pressur efor
th ose tires.)
As an added saf etyf eature, your vehicle has
been equipped wit hatirep ressur emonitor‐
ing sy stem (TPMS) that illuminates alow tire
pressur etelltale when one or mor eofyour
tires is significantl yunde r-inflated. Accord‐
ingly ,whent he lo wtirep ressur etelltale illu‐
minates, yous houl dstopa nd checky our tires
as soon as possible,a nd inflatethem tothe
proper pressure. Driving on asignificantly
under-inflated tir ecauses thet iretoo verheat
and can lead totiref ailure. Under-inf lation
also reduces fuel ef ficiency and tir etread life,
and ma yaffect thev ehicle's handling and
st opping ability .Please no tethat theT PMS is
no tas ubstitut efor proper tir emaintenance,
and it is thed rive r's responsibility tomaintain
cor rect tir epressure, evenifu nder-inflation 250
Wheel sand tires

1
Tread weargrade
2 Traction grade
3 Temp eratur egrade
% The dat
ashown in thei llustration is sample
data.
% This grading is no
tlegall yprescribed forC an‐
ada,b ut specified in mos tcases anyw ay.
Tr ead weargrade
The tread wear grade is acomparativ egrading
based on tread wear grade testsc onducted
under contro lled condition sonaspecified U.S.
Depa rtment of Transpor tatio nt esttrack .F or
ex ample, atireg raded 150w ould wear one and
one-half times as well on theg ove rnment test
trac kasat ireg rade d1 00.
The relativ eperform anc eoft ires depends upon
th ea ctual conditions of their use, ho wever,and
ma ydepar tsignificantl yfromt he nor mdueto
va riations in drivin ghabits, servic epractices and
dif fere nces in road characteristic sand climate
conditions.
Tr actio ngrade &
DANG ER Risk of acciden tdue toinade‐
qu atet raction
The traction grade assigned tothis tir eis
based on stra ight-ahead brakin gtraction
te sts, and does no tinclude either accelera‐
tion, cornering, hydroplaning or peak traction
ch aracteristics. #
Alwaysa dap tyour driving stylea nd
driv eatas peedtosuit thep reva iling
traf fica nd weather conditions. *
NO
TEDama getothed rive trai nfrom
wheelspin #
Avoid wheelspin. The traction grades
–fromh ighes ttolowest –
ar eA A, A, Band C. These grades relat etot he tire's ability
tocome toas tandstill on awetpave‐
ment under controlle dconditions on aspecified
U. S. go vernment test sur face mad efroma sphalt
and concr ete.
Te mp eratur egrade &
WARNING Risk of accident from tire
ove rheating and tir efailure
The temp eratur egrade fort his tir eisestab‐
lished forat iret hat is properly inflated and
no to verloaded. Excessiv espeed, underinfla‐
tion, or excessiv eloading, either separatel yor
in combination, can cause excessiv eheat
build-up and possible tir efailure. #
Obser vether ecommended tir epres‐
sures and regular lych eckt he tir epres‐
sur eofa ll tires including thes pare
wheel. #
Adjus tthe tir epressur easn ecessar y. The
temp eratur egrades ar eA(highes tgrade), B
and C. These relat etoat ire'sresis tance toheat
and its ability torelease heat on aspecified test
wheel in laborator ytests under cont rolled condi‐
tions. Sus tained high temp eratures can cause the
material of thet iretod egenerat eand reduce tire
life. In addition, excessivel yhigh temp eratures
can lead tosudden tir efailure. Grade Crefer sto
ap erform anc ewhicha ll passenger vehicle tires
mus texhibit, accordin gtotheU.S. Depa rtment
of Transpor tation's requ irements. Information on DO
Tand TIN (Tir eIdentifica‐
tion Number) U.
S. tir eregulations indicat ethat everyt irem an‐
ufacturer or retreade rmustimp rint aT IN in or on
th es ide wall of eac htirep roduced. %
The dat
ashown in thei llustration is sample
data. 256
Wheels and tires

*
NO
TEVehicle and tir edamag ethrough
tir et ype sand sizes that ha venotb een
appr oved Fo
rs afet yr easons, onl yuse tires, wheels and
accesso ries whic hhave been specially
appr ovedbyM ercedes-Benzf oryour vehicle.
These tires ha vebeen speciall yadap tedf or
use wit hthe contro lsystems, suc hasABS or
ESP ®
.
Otherwise, cer tain properties ,suc hash an‐
dling characteristics, vehicle noise and con‐
sum ption could be adversel yaffected. Fur‐
th ermore, other tir esize could result in the
tires rubbing agains tthe body and axle com‐
ponents when loaded. This could result in
damag etothe tireort hevehicle. #
Onlyuse tires, wheels and accessories
th at ha vebeen checkeda nd recommen‐
ded byMercedes-Benz. *
NO
TEDriving sa fety pu tatriskbyretrea‐
de dt ires Re
treade dtires ar enotcheckedorr ecom‐
mended byMercedes-Benz, as pr evious dam‐
ag eisn otalw aysd etected during ther etre ad
process.
Driving sa fety cannot, therefore, be guaran‐
te ed. #
Do no tuse used tires when their pr evi‐
ous usag eisunknown. *
NO
TEDama getoelectronic component
parts thro ugh theu se of tire-ins talling
to ols Ve
hicles with atirep ressur emonitoring
sy stem: ther ea reelectronic component
parts in thew heel. Tire -ins talling tools should
no tbea pplied in thea reaoft hevalve.
Otherwise, thee lectronic componen tparts
could be damaged. #
Alwaysh ave tires changed at aqualified
specialis tworks hop. Ac
cessories that ar enotappr ovedfor your vehi‐
cle byMercedes-Benz, or ar enotbeing used cor‐
re ctly ,can impair ope rating sa fety. Befor
epurch asing and using non-appr oved
accesso ries, visit aqualified specialis tworks hop
and inquir eabout:
R Suitability
R Legal stipulations
R Factor yrecommendations
Obser vethef ollowing points when selecting,
ins talling and replacing tires:
R Use onl ytires and wheels of thes ame type,
design (winter tires, all-season tire) and
make.
R Onlyins tall wheels of thes ame size and tread
design on one axle (lef tand right).
It is onl ypermissible toins tallad iffe re nt
wheel size tothis in thee vent of aflat tir ein
order todriv etot he specialis tworks hop.
R Onlyins tall tires of thec orrect size ont othe
wheels.
R Ve
hicles with atirep ressur emonitoring
sy stem: all ins talled wheels mus tbeequip‐
ped wit hfunctioning sensor sfor thet irep res‐
sur em onitoring sy stem.
R Attemp eratures belo w50°F(10°C), use
winter tires or all-season tires mar kedM +S
fo ra ll wheels.
Wi nter tires bearing the004D snowflak esym‐
bol in addition totheM +S marking pr ovide
th eb estp ossible grip in wintr yroad condi‐
tions.
R Only use tires wit hthe same tread.
R Obser vethem aximum permissible speed for
th ei nstalled tires.
If th is is belo wthe vehicle's maximum per‐
missible speed, this mus tbeindicated in an
appropriat elabel in thed rive r's field of vision.
R Break in ne wtires at moderat espeeds fort he
fi rs t60m iles (100 km).
R Replace thet ires af ters ixyearsatt he latest,
re ga rdless of wear.
Fo rm orei nformation on wheels and tires, con‐
ta ct aq ualified specialis tworks hop.
% Ve
hicles with twin tires: Wheels and tires
261