2020 MERCEDES-BENZ S-CLASS SALOON LONG steering wheel

The driver camera must be set up
forfa ce de tec‐
tion before use. Teaching-in biom etric da ta
( / page 309).
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing situations:
R The camera is co vered or dirty, mis ted up or
scratched.
R The driver's face and/or eyes are co vered.
R The driver is wearing glasses that block inf ra‐
re d.
Display messages
In thefo llowing situations display messages may
be shown:
R The driver camera is inope rative.
The camera is faulty.
The Driver camera inoperative See Owner's
Manual message appears.
R The driver camera cannot capture the posi‐
tion of your head. The
Change steering wheel/ seat position
until 6 dots are visible on the upper edge of
the screen message appears.
R The view of the driver camera is reduced or
re stricted.
The Driver camera view currently restricted
See Owner's Manual message appears.
Note s on care
Please comply with the no tes on caring forthe
interior (/ page 358). Switching
the driver camera on or off Multimedia sy
stem:
4 © 5
Settings 5
System
5 Intelligent assistants #
Select OnorOff.
When the driver camera is switched off, thefo l‐
lowing functions are not available or limited:
R The 3D driver display
R The MBUX augmen tedre ality Head-up Dis‐
play (/ page 293) R
The mic rosleep de tection of ATTENTION
ASSIST (/ page 226)
R The facial recognition
This function ser ves as sensor input for
authentication and unlo cking of the user pro‐
fi le and pr otected applications
(/ page 309).
R Multimodality
This function activates the MBUX Voice
Assis tant wi theye controll, e.g. forth e con‐
fi rm ation of a display message byvoice. Information on users, suggestions and
fa
vo urites &
WARNING Risk of becoming trapped
du ring adjustment of the driver's seat
af te r calling up a driver profile
Selecting a user profile may trigger an
adju stment of the driver's seat tothe posi‐
tion sa ved under the user profile. You or
ot her vehicle occupants could be injured in
th e process. MBUX multimedia sy
stem 307

#
Make sure that when the position of
driver's seat is being adjus ted using the
multimedia sy stem, no people or body
parts are in the seat's range of mo ve‐
ment.
If th ere is a risk of someone becoming trap‐
ped, stop the adjustment process immedi‐
ately: #
a)Tapth ewa rning message on the cen‐
tral displa y.
or #
b) Press a memory position button or a
seat adjustment switch on the driver's
door.
The adjustment process will be stop‐
ped. The driver's seat is equipped with an access pre‐
ve nter.
If th e driver's door is open, the driver's seat will
not be set af ter calling up the driver's profile. User profiles and user-specific content
Prerequisites
forth eve hicle owner:
R You ha vea Mercedes me user account.
R You ha vea Mercedes me PIN.
R You ha veagreed tothete rm s of use.
User profiles sa vepersonal settings. If theve hi‐
cle is used byseveral people, a person can
ch ange their profile settings without changing
th e settings of other users.
Yo u can individualise a user profile in theve hicle
using the set-up assis tant or using the settings
in your user profile. Some settings, e.g. the
Mercedes me PIN and a profile pho toare made
in the Mercedes me app or in the Mercedes me
Po rtal.
User-specific con tent and applications wi thper‐
sonal data are pr otected bydiffere nt le vels of
security. Toaccess pr otected conte nt,the
Mercedes me PIN and, depending on theve hicle
equipment, biometric sensors can be used.
% The security le vel is set bythe multimedia
sy stem and calculated from the combination of all sensor inputs. Some security le
vels
cannot be turned off.
% When a user profile is activated, thefo llow‐
ing personalised com fort systems, forex am‐
ple, can be adjus ted or their settings loaded:
R Seat
R Ambient light
R Outside mir rors
R Blinds
R Air conditioning adjustment
If th e user profile is activated when driving
th en the driver's seat position will not be
adjus ted.
Depending on theve hicle equipment you can, as
a user, sa vethefo llowing settings, forex ample:
R Driver's seat, steering wheel and mir ror set‐
tings
R Climate control
R Ambient lighting
R Radio (including station list)
R Suggestions and favo urites 308
MBUX multimedia sy stem

The
following user-specific con tent and applica‐
tions are pr otected, forex ample:
R User selection and user profile settings
R The teaching-in of biom etric senso rs
R Sug gestions
The data and de term ination of the most
probable navigation destinations, media
sources, radio stations, con tacts and mes‐
sages are pr otected.
R ENERG IZINGCOACH
The recorded health da taand their eva luation
are pr otected.
R Mercedes me connect store
The pur chase of services is pr otected. #
Switch Protect content on or off.#
Switch Access protection on or off.
% When access pr otection is switched off, your
user profile can be accessed and changed
from everyvehicle seat.
% Access pr otection is switched on or off on a
ve hicle-specific basis. Te
aching in, editing and deleting biometric
data
The biometric data models are sa ved in the sen‐
sors in theve hicle. If recognition has been
ta ught-in, this sensor ser ves as a contri butory
fa ctor for auth entication on the multimedia sys‐
te m. #
Select Biometric data. #
Select Fingerprint recognition ,Facial recog-
nition orVoice recognition.
% If necessar y,authenticate yourself on the
multimedia sy stem. #
Select Configure. #
Touse fingerprint: place and lift your finger
se veral times on thefingerprint sensor under
th eto uchsc reen .
The finger is scanned. If the scanning proce‐
dure is successful, a message appears on the
central displ ay.Yo u can unlo ckyour user pro‐
fi le and pr otected applications with your fin‐
ge r print. #
Touse face recognition: closethe driver's
door or fastenthe driver's seat belt. #
Look at the driver display for about five sec‐
onds.
Yo ur face is scanned. A message in the driver
display sho wswhe ther facial recognition was
successful or not. You can unlo ckyour user
profile and pr otected applications with the
fa cial scan. #
Touse voice recognition: speakthe sen‐
te nce shown on the cent ral display and fol‐
low the instructions of thevo ice assis tant.
If th evo ice recognition was successful, a
message appears onthe cent ral displa y.Yo u
can unlock your user profile and pr otected
applications with voice input.
% Avoid bac kground or disturbing noises dur‐
ing voice recognition. #
Todel ete biometric data: selectDelete. #
Select Ja(Yes).
Selecting a user
% When you call up your driver profile, the driv‐
er's seat and thesteering wheel can be set. 310
MBUX multimedia sy stem

Fo
r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call da tacan be called up.
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be per form ed for
up totwo hou rsafte r sending an emer gency
call. Self diagnosis function of the eme
rgency call
sy stem Yo
ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
During this time the SOS button lights up redfor
fi ve seconds. In case of sy stem failure, you will
be informed with text messa geon the instru‐
ment clus ter and with red indicator SOS NOT
READY onthe displa y. Please, make sure,
that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of display
is switched OFF, this means the emer gency call
sy stem passed diagnostics successfully. St
arting/ending ERA-GLONASS test mode Re
quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cur rently available in the
fo llowing countries, forex ample:
R Russia
R Belarus
R Kazakh stan
R Armenia
R Kyrgyzs tan #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Information on data processing
Processing of personal data via
the
Mercedes-Benz emer gency call sy stem
All processing of personal data via the
Mercedes-Benz emer gency call sy stem cor re‐
sponds with the specifications in the EU Regula‐
tion 20 16/679 "on the pr otection of individuals
with rega rd tothe processing of personal data
(GDPR)".
The data is solely used bythe Mercedes-Benz
emer gency call sy stem forre scue and reco very
in theeve nt of an accident. 338
MBUX multimedia sy stem

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
driver display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service display using the back
button on the left-hand side of thesteering
wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may
shor tenth e service inter val, e.g. in thefo llowing
cases:
R mainly short-dis tance driving
R when the engine is of ten le ftidling for long
periods
R intheeve nt of frequent cold start phases
R vehicles with a diesel particulate filter: in
th eev ent of frequently inter rupted rege nera‐
tion of the diesel particulate filter Mercedes-Benz
recommends avoiding such
operating conditions.
Yo u can obtain information concerning the serv‐
icing of your vehicle from a qualified specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre. Displaying
the service due da te Driver display:
4 Service
The next service due da teis displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel.
Bear in mind thefo llowing related topic:
R Operating the driver display (/ page 291). Information on
regular main tenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Maintenance
workwhich is not car ried out at
th eright time or incomple tely can le adto
inc reased wear and damage totheve hicle. #
Adhere tothe prescribed service inter‐
va ls. #
Alw ays ha vethe prescribed mainte‐
nance workcar ried out at a qualified
specialist workshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work
will need tobe per form ed more of ten if theve hi‐
cle is operated under arduous conditions or
increased loads.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsi‐
bility as rega rdsto whe ther maintenance work
needs tobe per form ed more of tenth an speci‐
fi ed based on the actual operating conditions
and/or loads.
Examples of arduous operating conditions:
R regular city driving with frequent intermedi‐
ate stops
R mainly short-dis tance driving Maintenance and care
347

Re
moving the fire extinguisher *
NO
TEDama getothestow age compart‐
ment #
Keep thestow age compartment closed
while theve hicle is moving. #
Pull handle 1up and fold the co verfo r‐
wa rds in the direction of the ar row. #
Remo vethefire extinguisher from thestow‐
age compartment. #
Afterre moving thefire extinguishe r,close
th e co ver again. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre se verely affects the driving charac‐
te rist ics as well as thesteering and braking
of theve hicle.
Ty res without run-flat characteristics: #
Do not drive with a flat tyre. #
Chan getheflat tyre immediately with
an emer gency spa rewheel or spare
wheel. Alternativel y,consult a qualified
specialist workshop.
Ty res with run-flat characteristics: #
Obse rveth e information and warning
no tes on MOExtended tyres (run-flat
tyres). In
theeve nt of a flat tyre, thefo llowing options
are available depending on your vehicle's equip‐
ment:
R Vehicles with MOExtended tyres: it is pos‐
sible tocontinue the journey for a short
period of time. Make sure you obse rvethe
no tes on MOExtended tyres (run-flat tyres)
(/ page 363).
R Vehicles with a TIREFIT kit: you can repair
th e tyre so that it is possible tocontinue the
jou rney for a short period of time. Todo this,
use the TIREFIT kit (/ page 364).
R Vehicles with Mercedes me connect: you
can make a call for breakdown assi stance via
th eov erhead control panel in the case of a
breakdown (/ page 326).
R Allvehicles: change the wheel
(/ page 391). 362
Breakdown assis tance

R
Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sy stems
(/ page 290).
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. To
wing with a raised axle: towing should be
per form ed byato wing compan y. Ve
hicles with rear wheel drive Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if thesteering wheel is
fi xe d in the cent reposition
with a steering wheel lock 4MATIC
vehicles Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No374
Breakdown assis tance

#
Deactivate the automatic locking mecha‐
nism . #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 105). #
Deactivate Active Brake Assi st
( / page 247). #
Shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning. When
your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 375). #
Connect theto w bar totheto wing eye in
order toload theve hicle. %
Vehicles with trailer hitch: you can also
attach theto w bar tothe trailer hitch. #
Shift the automatic transmission toposition
i.
% The automatic transmission may be loc ked
in position jintheeve nt of dama getothe
electrics. Toshift toi , pr ovide the on-
board electrical sy stem with po wer
( / page 372). #
Raise theve hicle in order toachie vegreater
ground clearance (/ page 258). #
Load theve hicle onto the transpor ter. #
Shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels. 376
Breakdown assis tance