2020 MERCEDES-BENZ S-CLASS SALOON LONG change time

Thank
youfo r pur chasing a Mercedes-Benz
Before youfirs t drive off, read this Owner's Man‐
ual carefully and familiarise yourself with your
ve hicle. Foryo ur ow n sa fety and a longer operat‐
ing li fespan of theve hicle, follow the instructions
and warning notices in this Owner's Manual. Dis‐
re ga rding them may lead todamage totheve hi‐
cle or injury topeople.
The standard equipment and product desc ript ion
of your vehicle may vary and depends on thefo l‐
lowing factors:
R Model
R order
R national version
R availability
The illustrations in this Owner's Manual show a
left-hand drive vehicle. On right-hand-drive vehi‐
cles, the la yout of car parts and cont rol ele‐
ments dif fers accordin gly.
Mercedes-Benz is cons tantly de veloping its vehi‐
cles fur ther. Mercedes-Benz
therefore reser vesth eright to
int roduce changes in thefo llowing areas:
R design
R equipment
R tech nical features
The equipment in your vehicle may therefore dif‐
fe r from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
th eve hicle:
R printed Owner's Manual
R service booklet
R equipment-dependent Supplements
Ke ep these documents in theve hicle at all
times. If you sell theve hicle, alw ays pass all of
th e documents on tothe new owner.
2235846704Z102
2235846704Z102

Light and sight
......................................... 15 2
Exterior lighting .......................................... 15 2
Interior lighting ............................................ 161
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 16 4
Mir rors ........................................................ 16 8
Area pe rmeable toradio wav es on the
windscreen ................................................ .171
Infrared-reflective windscreen function ....... 171Climate control
......................................... 17 2
Overview of climate contro l systems ..........1 72
Operating the climate control sy stem ......... 173 Driving and pa
rking ................................. 18 8
Driving ........................................................ 188
DY NA MIC SELECT switch ............................1 99
Au tomatic transmission .............................. 201
Fu nction of the 4MATIC .............................. 205
Re fuelling ................................................... 206
Pa rking ........................................................ 212
Driving and driving sa fety sy stems .............. 219
Tr ailer hit ch................................................ 282
Bicycle rack function .................................. 288 Ve
hicle towing instructions ........................ .290 Driver display
........................................... 291
No tes on the driver display .........................2 91
No tes on the 3D driver display .................... 291
Operating the driver display ........................ 291
Menus on the driver display ....................... 292
Head-up display .......................................... 293
Ve hicles with a 48 V on-board electrical
sy stem (EQ Boost tech nology) .................... 296
Overview of status displa yson the driver
display ........................................................ 297 MBUX multimedia sy
stem ...................... 298
Overview and operation .............................. 298
Sy stem settings ...........................................3 11
Na vigation and traf fic .................................. 315
Te lephone .................................................. .321
Mercedes me and apps .............................. 324
Mercedes-Benz emer gency call sy stem ...... 332
Ra dio, media & TV...................................... 340
Sound settings ........................................... 346 Main
tenance and care ............................. 347
ASS YST PLUS service inter val display ........ .347
Engine compartment .................................. 348
Cleaning and care ....................................... 353 Breakdown assistance
............................360
Emergency ................................................. .360
Flat tyre ...................................................... 362
Battery (vehicle) ......................................... 368
To w- starting or towing away ....................... 374
Electrical fuses ........................................... 378 Wheels and tyres
..................................... 383
No tes on noise or unusual handling char‐
acteristics .................................................. .383
No tes on regular lyinspecting wheels and
tyres .......................................................... .383
No tes on snow chains ................................ 383
Ac tivating or deacti vating snow chain
mode .......................................................... 384
Ty re pressure .............................................. 384
Wheel change ............................................ .387
Emergency spare wheel .............................. 396 Contents
3

Pr
otection of the environment
+ ENVIRONMENTAL
NOTEEnvironmental
dama gedue tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related tothewa yyo u operate the
ve hicle.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing rec‐
ommendations on ope rating conditions and
pe rsonal driving style.
Operating conditions: #
Make sure that the tyre pressure is cor‐
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
lon ger need them). #
Adhere tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Alw ays ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while the
ve hicle is stationar y. #
Drive carefully and maintain a suitable
di st ance from theve hicle in front. #
Avoid frequent, sudden acceleration
and braking. #
Change gear in good time and use each
ge ar on lyup toÔ of its maximum
engine speed. #
Switch off the engine in stationary traf‐
fi c, e.g. byusing the ECO start/ stop
function. #
Drive fuel-ef ficiently. Obser vethe ECO
display for a fuel-ef ficient driving style. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in
accordance with the European Union(EU) End-
of-Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conse rving resources.
Fo r fur ther information about there cycling and
disposal of end-of-li fevehicles, and theta ke-
back conditions, please visit the national
Mercedes-Benz website foryo ur count ry. Gene
ral no tes 21

Alw
ays specify theve hicle identification number
(VIN) (/ page478) when orde ring Mercedes-
Benz GenuineParts. Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the
case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase ag reement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. To
uch-sensitive controls
In addition tocon ventional switches and but‐
to ns, your vehicle is equipped with touch-sensi‐
tive cont rols.
These are located in thefo llowing areas of your
ve hicle:
R Roof and door contro l panel
R Climate control
R Steering wheel
R MBUX multimedia sy stem
The controls ha vetouch-sensitive user inter face
su rfaces. The sur faces are controlled bypress‐
ing or swiping toadjust settings or totrig ger
functions, forex ample.
In the area of theto uchsc reen, you also recei ve
haptic feedback in thefo rm of a pulse or a vibra‐
tion, or the sur face stru cture changes on the
to uch-sensitive user inter face su rface, forex am‐
ple. Yo
ure cei vehaptic feedback in thefo llowing sit‐
uations, forex ample:
R When pressing a button on the user inter face
su rface
R When sc rolling in a list or table
R When reaching a new area on the user inter‐
fa ce su rface, e.g. a pop-up wind ow
When handling touch-sensitive user inter face
su rfaces, obse rveth efo llowing points toavoid
problems operating:
R Do not af fix st icke rs or similar objects on the
sur faces.
R Keep the sur faces pr otected from moisture
and wet conditions.
R Keep the sur faces free of du stand dirt.
Some touch-sensitive cont rol elements ha ve a
symbol and integrated indicator lamps. When
operating, make sure topress on the symbol of
th e control element. General no
tes23

tion, number of wheel
revo lutions or thefa s‐
te ned seat belts displ ay
R ambient conditions, such as temp erature,
ra in sensor or dis tance sensor
General ly,th e use of these data is temp orar y;
th ey will not be stored be yond the period of
operation and will only be processed within the
ve hicle itself. Control units of ten contain da ta
memories forve hicle keys,fo rex ample. Their
use permits thete mp orary or permanent docu‐
mentation of tech nical information about the
ve hicle's operating state, component loads,
main tenance requ irements and tech nical events
or faults.
Depending on theve hicle equipment, thefo llow‐
ing data are stored:
R operating status of sy stem components,
such as fill le vels, tyre pressure or battery
st atus
R malfunctions or faults in impor tant sy stem
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag deployment or the inter ven‐
tion of stability control sy stems R
information on events leading tovehicle
damage
In cer tain cases, it may be requiredtostore data
th at wo uld ha veotherwise been used only tem‐
poraril y.This may be the case if theve hicle has
de tected a malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work,st ored operational data as
we ll as theve hicle identification number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the
case of warranty claims and quality assurance
measures.
In general, there adout is per form ed via the
legally prescribed port forth e diagnostics con‐
nection in theve hicle. The operational data that
are read out document tech nical states of the
ve hicle or of individual components and assist in
th e diagnosis of malfunctions, compliance with
wa rranty obligations and quality impr ovement.
To that end, these data, in particular information
about component loads, tech nical events, mal‐ functions and
other faults may be transmitted
along with theve hicle identification number to
th e manufacturer. Furthermore, the manufac‐
turer is subject toproduct liability. Forth is rea‐
son the manufacturer also uses operational data
from theve hicle, forex ample, forre calls. These
da ta can also be used toexamine the cus tom‐
er's warranty and guarantee claims.
Fa ult memories in theve hicle can be reset by a
service outlet or at your requ est as part of repair
or maintenance work.
Con venience and inf otainment functions
Yo u can store con venience settings and individ‐
ual settings in theve hicle and change or reset
th em at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate control settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself. General no
tes37

Depending on
theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB flash drive or MP3 pla yer.If yo u ha ve
entered these data yourself, you can dele tethem
at any time.
This data is transmit ted from theve hicle tothird
parties only at your requ est. This applies, in par‐
ticular, when you use online services in accord‐
ance with the settings that you ha veselected. Smartphone integ
ration (e.g. Android Autoor
Apple CarPlay ®
)
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them
by means of the control elements integrated in
th eve hicle. Images and audio from the smart‐
phone can be output via the multimedia sy stem.
Cer tain information is simultaneously transfer‐
re dto yo ur smartphone. Depending on the type
and integration, this includes position data, day/
night mode and other general vehicle statuses.
Fo r more information please consult the Owner's
Manual of theve hicle/inf otainment sy stem.
This integration allo ws the use of selected
smartphone apps, such as navigation or music
pla yer apps. There is no fur ther interaction
between the smartphone and theve hicle; in par‐
ticular, vehicle data is not directly accessible.
The type of additional data processing is de ter‐
mined bythe pr ovider of the app being used.
Which settings you can make, if an y,depends on
th e specific app and the operating sy stem of
yo ur smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is made possible bythe
ve hicle's own transmitter and recei ver or by a
mobile end device that you ha vebrought into the
ve hicle, forex ample, a smartphone. Online func‐
tions can be used via the wireless network con‐
nection. This includes online services and appli‐
cations/apps pr ovided to yo uby the manufac‐
turer or by other pr oviders.
Manu factu rer's se rvices
Re garding the manufacturer's online services,
th e individual functions are described bythe
manufacturer in a suita ble place,forex ample, in
th e Owner's Manual or on the manufacturer's
we bsite, where there leva nt da taprotection
information is also given. Personal data may be
used forth e pr ovision of online services. Data
are exchanged via a secure connection, such as
th e manufacturer's designated IT sy stems. Any
personal data which are collected, processed 38
General no tes

&
WARNING Risk of inju rydue toincor‐
re ctly adjus ted head restra ints
If head restra ints ha venot been adjus ted
cor rectly, there is an increased risk of injury
in the head and neck area, e.g. in theev ent
of an accident or sudden braking. #
Before driving off, make sure forev ery
ve hicle occupant that the cent reofthe
head restra int supports the back of the
head at about eye le vel. Ad
just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. #
Tomo veforw ards: pullthe head restra int
fo rw ards. #
Tomo vebackwards: pressrelease knob 1
and push the head restra int backwards.
At taching and removing the additional cush‐
ion of the front-seat luxury head restra int #
Position head restra int 2 asfarfo rw ards as
possible. #
Toattach the additional cushion: openVel‐
cro strip 4 onthere ar of additional cushion
1. #
Guide Velcro strip 4 between head restra int
2 and strip 3. #
Close Velcro strip 4. #
Change the position of the additional
cushion: moveadditional cushion 1up or
down. #
Toremo veadditional cushion: openVelcro
st rip 4 of additional cushion 1. #
Remo veadditional cushion 1.
Lo weri ngthere ar seat head restra ints elec‐
trically from the front compa rtment
Multimedia sy stem:
4 © 5
ß 5
y #
Press ü. Seats and
stowing 11 9

#
b) Press a memory position button or a
seat adjustment switch on the driver's
door.
The adjustment process will be stop‐
ped. Multimedia sy
stem:
4 © 5
Comfort 5
Seat
5 Position seat automatically
Ad justing driver's seat and steering wheel
position tobody size
The vehicle calculates a suitable driver's seat
and steering wheel position on the basis of the
driver's body size and sets this directly. #
Toset the unit of measurement: selectcm
or ft/in. #
Set the size using the scale. #
Select Start positioning.
The driver's seat and steering wheel position
is adjus tedto the body size that has been
set.
% Ifth e driver's seat and steering wheel posi‐
tion calculated bytheve hicle is not practical or comfor
table, it can be manually changed
at any time via the control buttons.
The exterior mir rors are not set via this func‐
tion. Ins tead, they have tobe set manually
via the operating switches.
% You can also configure these settings via the
Mercedes me user account foryo ur user
profile. By syn chronising the profiles in the
ve hicle and the Mercedes me connect pro‐
fi les, you can car ryover these settings for
yo ur vehicle. Further information about syn‐
chro nising user profiles . Setting automatic adjustment of the lateral
suppo
rt(active multicontour seat) Multimedia sy
stem:
4 © 5
Comfort 5
Seat #
Select Dynamic multicontour seat.
Wi th th is function, the lateral support of the
active multicontour seat is automatically adjus‐
te dto the driving and cornering dynamics of the
ve hicle. #
Select the desired setting. Overview of massa
geprog rammes R
Hot Relaxing back: Based on hot stone mas‐
sage, the programme combines heat and
massage. It starts bymassaging the bac k.In
addition, warm pressure points become
noticeable, starting in the pelvic area.
R Hot Relaxing shoulders Combination of heat
and massage. It starts bymassaging the
shoulders . In addition, warm pressure points
become noticeable, starting in the pelvic
area.
R Activating Massage Activating massa gewith
upward-m oving massage waves.
R Classic Massage Relaxing back massage.
R Wave Massage Regenerating massa gevia
massa gewav es across the back and in the
seat cushion.
R Mobilizing Massage Mobilising massage with
upward-moving massage waves. Can pro‐
mo teslo wer,deeper respiration. This can Seats and
stowing 12 3