2020 MERCEDES-BENZ S-CLASS SALOON LONG tow

R
obser vethe information on the cor rect dis‐
ta nce in the equipment manufacturer's oper‐
ating instructions.
R do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts, e.g. tyres,
ga ps, elect rical components, batteries, light
sou rces and ventilation slits. Wa
shing theve hicle byhand *
NO
TEEngine dama gedue towater
ingress #
Take care not topoint thewate r jet
directly towa rdsth e air inlet grille below
th e bonn et. obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted
in specially designated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarmwate r using
a soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle off with water and
dry using a chamois.
% Obse rveth e no tes on the care of car parts
(/ page 356). Note
s on paint work/matt finish paint work
care Obse
rveth e no tes on cleaning and care toavo id
damaging the paintwork and inter fering wi th the
driver assis tance sy stems.
Pa int
R Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Tree resin, oils, fuels and greases: remo veby
ru bbing gently wi tha clo thsoaked in petro‐
leum ether or lighter fluid.
R Coolant and brake fluid: remo vewith a damp
clo thand clean water.
R Tarst ains: use tar remo ver.
R Wax: use silicone remo ver. R
Do not attach sticke rs,fi lms or similar mate‐
ri als. On ly havefilm attached tothe bumper
at a qualified specialist workshop.
R Remo vedirt immediatel y,where possible.
Matt finish
R Only use care products appr ovedfor
Mercedes-Benz.
R Do not attach sticke rs,fi lms or similar mate‐
ri als. On lyha ve film attached tothe bumper
at a qualified specialist workshop.
R Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards.
R Do not use car wash programmes with a final
hot wax treatment.
R Do not use paint cleane rs, buf fing or polish‐
ing products, gloss preser vers, e.g. wax.
In theev ent of paintwork damage:
R Alw ays ha vepaintwork repairs car ried out at
a qu alified specialist workshop. Maintenance and care
355

Emer
gency Re
moving the saf etyve st The saf
etyve sts are located in stowage spaces
in the front door. #
Take the saf etyve st bag out of stowage
space 1. #
Open the saf etyve st bag and pull out the
saf etyve st.
% Safetyve sts can also be stored in there ar
door stowage spaces. 1
Maximum number of washes
2 Maximum wash temp erature
3 Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dry clean
7 This is a class 2 vest
The requ irements defined bythe legal standard
are on ly fulfilled in thefo llowing cases:
R the saf etyve st isthe cor rect size
R the saf etyve st is fully closed whilst being
wo rn Re
place the saf etyve st inthefo llowing cases:
R there flective strips are damaged or dirt on
th ere flective strips can no longer be
re mo ved
R the maximum number of washes is exceeded
R thefluorescence has faded 360
Breakdown assis tance

Re
moving the fire extinguisher *
NO
TEDama getothestow age compart‐
ment #
Keep thestow age compartment closed
while theve hicle is moving. #
Pull handle 1up and fold the co verfo r‐
wa rds in the direction of the ar row. #
Remo vethefire extinguisher from thestow‐
age compartment. #
Afterre moving thefire extinguishe r,close
th e co ver again. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre se verely affects the driving charac‐
te rist ics as well as thesteering and braking
of theve hicle.
Ty res without run-flat characteristics: #
Do not drive with a flat tyre. #
Chan getheflat tyre immediately with
an emer gency spa rewheel or spare
wheel. Alternativel y,consult a qualified
specialist workshop.
Ty res with run-flat characteristics: #
Obse rveth e information and warning
no tes on MOExtended tyres (run-flat
tyres). In
theeve nt of a flat tyre, thefo llowing options
are available depending on your vehicle's equip‐
ment:
R Vehicles with MOExtended tyres: it is pos‐
sible tocontinue the journey for a short
period of time. Make sure you obse rvethe
no tes on MOExtended tyres (run-flat tyres)
(/ page 363).
R Vehicles with a TIREFIT kit: you can repair
th e tyre so that it is possible tocontinue the
jou rney for a short period of time. Todo this,
use the TIREFIT kit (/ page 364).
R Vehicles with Mercedes me connect: you
can make a call for breakdown assi stance via
th eov erhead control panel in the case of a
breakdown (/ page 326).
R Allvehicles: change the wheel
(/ page 391). 362
Breakdown assis tance

Note
s on MOExtended tyres (run-flat tyres) &
WARNING Risk of accident when driving
in li mp-home mode
Driving in emergency mode impairs the han‐
dling characteristics of theve hicle. #
Do not exceed the permissible maxi‐
mum speed of the MOEx tended tyres. #
Avoid any abrupt steering and driving
manoeuvres as well as driving over
obs tacles (kerbs, pot holes, off-road).
This applies, in pa rticular, toa loaded
ve hicle. #
Stop driving in the emer gency mode if
yo u notice:
R banging noise
R vehicle vibration
R smoke which smells like rubber
R continuous ESP ®
inter vention
R crac ksinthe tyre side walls #
After driving in emergency mode, ha ve
th erims checkedby aqu alified special‐ ist
workshop with rega rd totheir fur ther
use. #
The defective tyre must be replaced in
eve rycase. Wi
th MOExtended tyres (run-flat tyres), you can
continue todrive your vehicle even if there is a
tot al loss of pressure in one or more tyres. How‐
eve r,th e tyre af fected must not show any clearly
visible damage.
Yo u can recognise MOExtended tyres bythe
MOExtended marking which appears on the side
wa ll of the tyre.
Ve hicles with tyre pressure monitoring sys‐
te m: MOExtended tyres may only be used in
conjunction wi than activated tyre pressure mon‐
itoring sy stem.
If a pressure loss warning message appears in
th e driver's displa y,proceed as follo ws:
R Check the tyre for dama ge.
R If driving on, obser vethefo llowing no tes. Driving distance possible in emer
gency
mode af ter the pressure loss warning: Load condition Driving distance pos‐
sible in emergency
mode
Pa rtially laden 80 km
Fu lly laden 30 km The driving dis
tance possible in emergency
mode may vary depending on the driving style.
Obser vethe maximum permissible speed of
80 km/h.
If a tyre has gone flat and cannot be replaced
with an MOEx tended tyre, you can use a stand‐
ard tyre as a temp orary measure. TIREFIT kit
storage location Depending on
theve hicle's equipment, thestor‐
age bag forth e TIREFIT kit is located in the lug‐
ga ge compa rtment or on the left side of the
stow age net. Comply with the loading guidelines
(/ page 134). Breakd
own assi stance 363

&
WARNING Risk of accident from driving
wi th sealed tyres
A tyre temp orarily sealed with tyre sealant
impairs the handling characteristics and is
not suitable for higher speeds. #
Adapt your driving style according lyand
drive carefull y. #
Do not exceed the maximum speed
limit with a tyre that has been repaired
using tyre sealant. #
Obser vethe maximum permissible speed for
a tyre sealed with tyre sealant 80 km/h.
* NO
TEStaining from leaking tyre sealant Af
ter use, excess tyre sealant may leak out
from thefilling hose. #
Therefore, place thefilling hose in the
plastic bag that con tained the TIREFIT
kit. +
ENVIRONMEN
TALNO TEEnvironmental
pollution caused byenvironmen tally ir re‐
sponsible disposal Ty
re sealant contains polluta nts. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow th e tyre sealant bottle and the tyre
inflation compressor. #
Pull away immediatel y. #
Stop driving af ter appro ximately ten minu tes
and check the tyre pressure using the tyre
inflation compressor.
The tyre pressure must now be at least
13 0 kPa (1.3 bar/19 psi). &
WARNING Risk of accident due tothe
specified tyre pressure not being
attained
If th e specified tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal‐
ant cannot repair the tyre in this ins tance. The braking and driving
characteristics may
be great lyimpaired. #
Do not continue driving. #
Consult a qualified specialist workshop. Countries
that ha veMercedes-Benz
Service24h: you will find a sticke r with thete le‐
phone number, e.g. on the B‑pillar on the driver's
side. #
Cor rect the tyre pressure if it is still at least
13 0 kPa (1.3 bar/19 psi). See the tyre pres‐
sure table on the fuel filler flap forva lues. #
Toincrease the ty repressure: switch on
th e tyre inflation compressor. Breakdown assis
tance 367

R
Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sy stems
(/ page 290).
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. To
wing with a raised axle: towing should be
per form ed byato wing compan y. Ve
hicles with rear wheel drive Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if thesteering wheel is
fi xe d in the cent reposition
with a steering wheel lock 4MATIC
vehicles Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No374
Breakdown assis tance

To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page374). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged, thefo llowing
actions cannot be per form ed:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied
R the automatic transmission cann otbe shif ted
to position iorj
% Ifth e automatic transmission cann otbe shif‐
te dto position iorthe driver's display in
th e instrument clus ter does not show any‐
th ing, ha vetheve hicle transpor tedaw ay
( / page 376). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion. *
NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km mu stnot be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If ano ther vehicle is tow- star ted or towed
aw ay, its weight must not exceed the permis‐
sible gross mass of your ow nve hicle, other‐
wise thefo llowing could occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veoreve nov erturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed th
e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its weight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page478). #
Do not open the driver's door or front
passenger door, otherwise the automatic
transmission automatically shifts toposition
j. #
Fittheto wing eye (/ page377). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. %
Vehicles with tow bar: you can also attach
th eto w bar tothe trailer hitch. Breakdown assis
tance 375

#
Deactivate the automatic locking mecha‐
nism . #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 105). #
Deactivate Active Brake Assi st
( / page 247). #
Shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning. When
your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 375). #
Connect theto w bar totheto wing eye in
order toload theve hicle. %
Vehicles with trailer hitch: you can also
attach theto w bar tothe trailer hitch. #
Shift the automatic transmission toposition
i.
% The automatic transmission may be loc ked
in position jintheeve nt of dama getothe
electrics. Toshift toi , pr ovide the on-
board electrical sy stem with po wer
( / page 372). #
Raise theve hicle in order toachie vegreater
ground clearance (/ page 258). #
Load theve hicle onto the transpor ter. #
Shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels. 376
Breakdown assis tance