2020 MERCEDES-BENZ S-CLASS SALOON LONG language

Disclaimer
Das folgen de PDF -Doku ment für die ses Fahrze ugmodell be zieht sich in allen
Sprachver sionen nur auf die Fahrz euge, d ie fü r den deutsche n Markt best immt
sind und die den deutschen Vorschriften entsprechen. Bitte wenden Sie sich an
Ihr en autorisierten Mer cedes-Benz Services tützpunkt, um ein gedruckt es Exem plar
für andere Fahrzeugmodelle und Fahrzeugmodelljahre zu erhalten.
Dieses PDF -Dokume nt stellt die aktuelle Version dar . Mögliche Abweic hungen zu
Ihrem konkreten Fahrzeug könnten nicht berücksichtigt sein, da Mercedes-Benz
seine Fahrzeuge st ändig dem neuest en Stand d er Technik anp asst, so wie
Änderungen in Form und Ausstattung vornimmt. Bitte beachten Sie daher, dass
dieses PDF-Dokument in keinem Fall das gedruckte Exemplar ersetzt, das mit
dem Fahrzeug ausgeliefert wurde.
Internal use only
Disclaimer
All language versions of the following PD\f document for this vehicle model
relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact \bour authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model \bears. This PD\f
document is the latest version. Possible variations to \bour vehicle ma\b not
be taken into account as Mercedes-Benz constantl\b updates their vehicles to
the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
Copyright
All rights reserved. All texts, images and graphics are subject to copyright
and other laws for the protection of intellectual property. They may not be
copied or changed for any commercial use or for the purpose of being passed
on nor used on other webistes.

Calling up
the Digital Owner's Manual
Multimedia sy stem:
4 © 5
Settings 5
Info
5 Owner's Manual
5 Open Digital Owner's Manual
The Digital Owner's Manual describes the func‐
tions and operation of theve hicle and the multi‐
media sy stem. #
Select one of thefo llowing menu items in the
Digital Owner's Manual:
R Quick start :fi nd thefirs tst eps towa rds set‐
ting up your vehicle.
R Tips: find information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Animations: watch animations of theve hicle
functions.
R Messages: recei veadditional information
about the messages in the driver displa y.
R Language: select the language forth e Digital
Owner's Manual. Yo
u can sear chforke ywords using the sear ch
fi eld Search, in order tofind quick answers to
qu estions about the operation of theve hicle. 1
Menu
2 Sear ch
3 Back
4 Contents section Some sections in
the Digital Owner's Manual,
such as warning no tes, can be expanded and
collapsed.
Ad ditional methods of calling up the Digital
Owner's Manual:
Driver displ ay:call up brief information as dis‐
pl ay messa ges in the instrument clus ter
MBUX Voice Assistant: call up viathevo ice
control sy stem
Global sear ch:call up sear chresults for con‐
te nts of the Digital Owner's Manual in the home
screen
Fo r saf etyre asons, the Digital Owner's Manual is
deactivated while driving.
% With automatic con tent upda tes, yo u can
alw ayske ep the Digital Owner's Manual up
to date. This function is count ry-dependent. 20
Digital Owner's Manual

#
Press the£ button on the multifunction
st eering wheel.
A blue line appears in the MBUX multimedia
sy stem. The dialogue can be star ted.
Fo rth e dialogue with the MBUX Voice Assis tant,
yo u can use co mplete sentences of colloquial
language asvoice commands. Voice activation
can also be directly combined with a voice com‐
mand, e.g. "Hey Mercedes, how fast can I
drive?" .
Calling up help #
For in form ation about the MBUX Voice
Assistant: say"Hey Mercedes, what can
you do?" #
Digital Owner's Manual: "Show me the
Owner's Manual". The fullextent of the Digi‐
ta l Owner's Manual is available when the
ve hicle is stationar y.
Operating functions (e xamp les) #
Tooperate the navigation: "Search for an
Asian restaurant, but not Japanese, in South
London." #
Tooperate the phone: "Call my father." #
Tochange the sy stem language toEng‐
lish (short command): "Change language
to English". #
Tooperate thera dio: "Show me the list of
radio stations." #
Tooperate media: "Switch on random play-
back." #
Tooperate vehicle functions: "Switch the
seat heating to level 2." #
Tooperate online functions: "What's the
time in Sydney?" #
Toask a question about theve hicle: "Do I
have Blind Spot Assist?" Overview of
the MBUX Interior Assistant &
WARNING Risk of inju ryfrom the cam‐
era's laser radiation
This product uses a classification 1 laser sys‐
te m. If the housing is opened or damaged,
laser radiation may damage your retina. #
Do not open the housing. #
Alw ays ha vemaintenance workand
re pairs car ried out byaqu alified spe‐
cialist workshop. This device is a class 1 laser product in accord‐
ance with DIN EN 60825-1:20
14
% The camera records ima gedata forth e appli‐
cations, forex ample body, head and hand
de tection.
The came racon verts th e image data directly
into me tadata. No image data is sa ved in
th e process. The data is only processed in
th eve hicle and is not transmitted from the
ve hicle.
The MBUX Interior Assis tant is au tomatical ly
activated when everth e engine is star ted.
Yo u can set the functions individually or
switch the Interior Assis tant on or off.
The most recently acti vesettings are stored
in your user profile. If you swit choff the Inte‐
ri or Assis tant, forex ample, this setting will
be adop ted in your user profile. Ho weveryou
do not change any other active user profile
in which the Interior Assis tant is switched
on. 302
MBUX multimedia sy stem

The MBUX Interior Assis
tant de tects the pres‐
ence of the front vehicle occupants using a 3D
laser camera. The Assis tant interpr ets natural
hand, head and body mo vements cont extually or
upon theex plicit requ est of theve hicle occu‐
pants. The Assis tant can thus automatically trig‐
ge rve hicle interior functions and assist appropri‐
ately tothe situation.
The Assis tant recognises driver and front
passenger interactions. Cameras
1are loca ted in theove rhead control
panel. The Assis
tant supports vehicle and inf otainment
functions at thre e interaction le vels:
R INTELLIGENT
The Assis tant recognises vehicle occupants
automatically and activates functions.
R REACTIVE
The Assis tant recognises the natural body
language of a vehicle occupant and car ries
out functions automaticall y,appropriate to
th e situation.
R CONTAC TLESS
The vehicle occupant actively requ ests a
function using a hand mo vement or pose.
The Assis tant of fers functions forth efo llowing:
R SAFETY
The Assis tant supports vehicle occupants
with the use of restra int sy stems.
R COMFORT
The Assis tant enhances comfort byautomat‐
ing functions inside theve hicle and support‐
ing natural interaction with theve hicle.
R INFOTAINMENT Ope
rating options or information are high‐
lighted and/or shown on the cent ral display
as your hand approaches. The vehicle occu‐
pants can car ryout a favo urite function with
a hand pose.
Sy stem limits, display messages and no tes
fo rre ctification
The er ror messa ges are shown in the cent ral dis‐
pla y.
The sy stem may be impaired or may not function
in thefo llowing situations:
R The camera in theove rhead control panel
may heat up due tooperating conditions. As
a re sult the camera may switch off temp ora‐
ri ly , particular lyduring longer periods of
operation and at high outside temp eratures.
Do not touch or co verth e camera and wait
until the camera has cooled down and is
av ailable again.
The Interior Assistant is temporarily unavaila-
ble. You will be informed as soon as the func-
tion is available again. message appears. MBUX multimedia sy
stem 303

Yo
u can cancel the setting process with the
fo llowing actions:
R Tap on theTap here to cancel. message
in the cent ral displa y.
R Press one of the seat operating buttons
in the driver's door. #
Select Change user . #
Select a user. #
When requ estedto do so, authenticate with
th e Mercedes me PIN or a taught-in biom et‐
ri c ch aracteristic.
The user profile is loaded and activated.
% Ifyo u select Continue without selecting user ,
no specific settings forth e user profile are
loaded.
Ad ding favo urites from catego ries #
Select ©. #
Select ß. #
Select r. #
Select WCreate new favourite .#
Select the categor y. #
Select a favo urite.
Linking favo urites with the MBUX Interior
Assistant V pose #
Select ©. #
Select ß. #
Select r. #
Select DriverorPassenger. #
Select the categor y. #
Select a favo urite. Sy
stem settings Overview of
the sy stem settings menu In
the sy stem settings menu, you can make set‐
tings in thefo llowing menus and control ele‐
ments:
R Display
- Display brightness
R Cont rol elements
- Keyboard language and handwriting rec‐
ognition -
Touchpad sensitivity
- Sensitivity of theTo uch Controls
- Haptic operation forth eto uchsc reen
R MBUX Voice Assis tant
R MBUX Interior Assi stant
R Sound
- Entertainment
- Navigation and traf fic announcements
- Telephone
- Voice amplification
R Connectivity
- Wi-Fi, Blu etoo th, NFC
R MBUX rear tablet child-proof lock
R Time & date
R Langua ge
R Units for dis tance
R Updating software
R System Reset MBUX multimedia sy
stem 311

Fu
rther information can be found at:
https://www.mercedes.me
R The service is available and has been activa‐
te d. Multimedia sy
stem:
4 © 5
Navigation 5
ª Where to? Example: entering a POI, address or conta
ct
1 Input line wi thcur rent entry
2 Searchre sult
3 Selects destination input, displa ysfur ther
destination inputs with double ar row
4 Deletes an entry 5
Adopts the sear chresult in the input line and
continues the sear ch
6 Deletes the last character entered
7 Hides theke ypad
8 Switches tohandwriting recognition
9 Starts the MBUX Voice Assis tant
A Sets the written language
B Switches todigits and special characters
C Swit ches toupper-case or lo wer-case letters #
Enter the destination in 1. The entries can
be made in any order.
The sear chresults are displa yed in a list.
% Online sear chresults for POIs may contain
additional information, forex ample opening
times and prices. The information is pr ovi‐
ded byan online map service.
This online function is not available in all
countries.
% You can en ter a destination as a 3 word
address from what3words.
This option is not available in all countries. #
Hide theke yboard with a. MBUX multimedia sy
stem 317

Multi-s
tage trans fer depends on thefo llowing
fa ctors:
R Reason forth e initiation of the call
R The available mobile phone transmission
te ch nology.
R The acti vated Mercedes me connect serv‐
ices.
R The service selected in thevo ice control sys‐
te m.
% A prom ptfor consent tothe data transmis‐
sion only occurs if the cor responding
Mercedes me connect service is not activa‐
te d.
Data transfer if Mercedes me connect serv‐
ices are not activated
If no Mercedes me connect services are activa‐
te d and the data pr otection prom pthas been
confirmed thefo llowing data is transmitted:
R Vehicle identification number
R Time of the call
R Reason forth e initiation of the call
R Confirmation of the data pr otection prom ptR
Country indicator of theve hicle
R Set language forth e multimedia sy stem
R Telephone number of the communication
platform ins talled in theve hicle
If a call is made for a service appointment via
th e service reminder, thefo llowing data is also
transmitte d:
R Cur rent milea geand main tenance da ta
If a call is made af ter auto matic accident or
breakdown de tection using the multimedia sys‐
te m, thefo llowing data is also transmitted:
R Cur rent milea geand main tenance da ta
R Cur rent vehicle location
If Ac cident and Breakdown Management is
called via thevo ice control sy stem and no
service has been activated, but the data pr otec‐
tion query has been confi rmed, thefo llowing
data can also be called up from theve hicle by
th e Mercedes-Benz Cus tomer Centre:
R Curr entvehicle location If
th e data pr otection prom pthas been rejected,
th efo llowing data is transmitte dto enable targe‐
te d advice and an ef ficient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle
R Set language forth e multimedia sy stem
R Telephone number of the communication
platform ins talled in theve hicle
Data transfer if Mercedes me connect serv‐
ices are activated
Only if there spective service is activated will
additional incident-specific data be transmitted
in the second stage toenable an optimal
service.
An ove rview of the data transfer red is con tained
in the data pr otection information forthe
Mercedes me connect services. You can find
th ese in your Mercedes me user account.
Data processing
The data transmitted within the scope of the call
is dele ted from the processing sy stem af terthe
call is finished, in so far as this data is not being MBUX multimedia sy
stem 329

%
The 112 emer gency call sy stem (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 20 17/79. Proper and full functionality of
th e11 2 emergency call sy stem (EU eCall)
depends on circums tances be yond the influ‐
ence of Mercedes-Benz AG. This includes
mobile network co verage and thete ch nical
infrastructu reofthe public reception centres
in there spective countries.
% Please obser vethat in theeve nt of a repair
ge nuine Mercedes-Benz batteries mu stbe
used which ha vebeen certified pursuant to
th e delegated regulation EU 20 17/79
(Appendix I). Other manu facturers are also
permitted pr ovided their batteries are certi‐
fi ed according tothe delegated regulation
EU 20 17/79.
The reisthe option of deactivating the
Mercedes-Benz emer gency call sy stem and
using only the11 2 emer gency call sy stem (EU
eCall). Contact address for car rying out deacti‐
va tion of the Mercedes-Benz emer gency call sys‐
te m are the local dealers. Mercedes-Benz
recommends the activation of
th e Mercedes-Benz emer gency call sy stem for
th efo llowing reasons:
R In emer gency situations when ab road, you
can also get support in a language you
speak.
R Several transmission tech nologies are used
to accelerate the transfer of the accident
data and impr overe liability of the transmis‐
sion.
R The Mercedes-Benz emer gency call sy stem is
permanently logged in tothe mobile phone
networ k,which ensures faster placement of
th e emer gency call and faster transfer of the
accident data.
Measures forre scue, reco very or towing
aw ay can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is on lytrans ferred tothe pub‐
lic coordination cent rewith the appr oval of
th e cus tomer.
In theeve nt of an au tomatical lytrig gered
emer gency call in which there is no voice
con tact, the accident data is transmit tedimmediately
tothe public emer gency call
centre.
R Ifth e Mercedes-Benz emer gency call centre
is not available, the11 2 emer gency call is
car ried out automaticall y. Overview of emer
gency call sy stems Bo
th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emer gency call sy stem (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. They help locate an
accident site in places that are dif ficult to
access.
Bo th emer gency call sy stems can initiate an
emer gency call au tomatically (/ page 335) or
manually (/ page 336).
Only make emer gency calls if you or others are
in need of rescue. Do not make an emergency
call in theeve nt of a breakdown or a similar sit‐
uation. 334
MBUX multimedia sy stem