Page 27 of 609

Operating saf
ety&
WARNING Risk of inju rydue tomalfunc‐
tions or sy stem failure
In order toavo id malfunctions or sy stem fail‐
ures: #
Alw ays ha vethe specified service/
maintenance workas well as any nec‐
essary repairs car ried out at a qualified
specialist workshop. &
WARNING Risk of accident or inju rydue
to improper modifications toelectronic
components
Modifications toelectronic components,
th eir software or wiring can impair their func‐
tionality and/or the functionality of other
networ ked components or saf ety-re leva nt
sy stems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec‐
tronic components, or their software. #
Alw ays ha vewo rkon electrical and
electronic devices car ried out at a quali‐
fi ed specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating pe rmit is rende red in valid.
Obser vethe "On-board electronics" section in
"Technical data". &
WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material, in particular. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle due todriv‐
ing toofast and due toimpacts tothe
ve hicle underbody or suspension compo‐
nents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
suspension components
In situations such as these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo‐
nents damaged in this wa y can unexpec tedly
fa il or, in the case of an accident, may no lon‐
ge r absorb there sulting forc e as intended. 24
General no tes
Page 145 of 609

Re
moving #
Turn rotating catches 6outward. #
Lowe r box 1inthe direction of the ar row
and pull it out of the anchorages on there ar
shelf. #
Pull box 1back out of the openings in the
direction of the ar row. At
taching a roof luggage rack &
WARNING Risk of accident due to
exc eeding the maximum roof load
The vehicle centre of gravity and the usual
driving characteristics as well as thesteering
and braking characteristics alter.
If yo uexc eed the maximum roof load, the
driving characteristics, as well as steering
and braking, will be greatly impaired. #
Neverexc eed the maximum roof load
and adjust your driving style. Yo
u will find information on the maximum roof
load in the "Technical data" section.
* NO
TEVehicle damage from non-
appr ovedro of luggage racks The
vehicle could be damaged byroof lug‐
ga ge rack sth at ha venot been tested and
appr ovedby Mercedes-Benz. #
Only use roof luggage rack ste sted and
appr ovedfo r Mercedes-Benz. #
Depending on theve hicle equipment,
ensure that when thero of luggage rack
is fitted, the boot lid can be fully
opened. #
Position the load on thero of luggage
ra ck in such a wayth at theve hicle will
not sus tain damage even when it is in
motion. *
NO
TEDama getopanorama sliding sun‐
ro of caused byroof luggage rack If
th e panorama sliding sunroof is opened
when a roof luggage rack isfitted, the pano‐
ra ma sliding sunroof may be dama gedby the
ro of luggage rack. #
Do not open the panorama sliding sun‐
ro of if a roof luggage rack isfitted. 14 2
Seats and stowing
Page 328 of 609

The me button and
the SOS button can be found
on theve hicle's overhead control panel
(/ page 326).
Yo u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(/ page 327).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, firs t call
th e national emer gency services using the
st andard national emer gency service telephone
numbers. In emer gencies, you can also use the
Mercedes-Benz emer gency call sy stem
(/ page 334).
Please no tethe Mercedes me connect term s of
use and the data pr otection information for
Mercedes me connect. You can find these in
yo ur Mercedes me user account.
Fu rther information about Mercedes me con‐
nect, the pr ovided service scope and operation:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/connectme/en_GB/#emotions/
St artseite.html Information on Mercedes me connect
Acci‐
dent and Breakdown Management
The Accident and Breakdown Management can
include thefo llowing functions:
R Supplement tothe Mercedes-Benz emer‐
ge ncy call sy stem (/ page 334)
If necessar y,the conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect Acci‐
dent and Breakdown Management. Forw ard‐
ing the call is ho wever not possible in all
countries.
R Breakdown assi stance byate ch nician on
location and/or theto wing away oftheve hi‐
cle tothe nearest Mercedes-Benz service
cent re
Yo u may be charge dfo rth ese services.
R Addition tothe emer gency guide af ter auto‐
matic accident or breakdown de tection
(/ page 327)
In theeve nt of a breakdown or accident, fur‐
th er vehicle data is sent which enables opti‐
mal support bythe Mercedes-Benz Cus tomer Centre and
the authorised service partner or
breakdown assis tance.
R Addition tothe Mercedes me connect
service Telediagno stics
Wi th th eTe lediagno stics function, specific
we ar and failure reports are recorded bythe
service pr ovider, in so far as these can be
clear lyinterpr eted and are available thro ugh
th e monitoring of components that are sub‐
ject todiagnostics.
If yo ur vehicle de tects a breakdown or thre at
of a breakdown, you may be prom pted via
th e multimedia sy stem tocontact the
Mercedes-Benz Cus tomer Centre for fur ther
help. This prom ptinthe multimedia sy stem
only appears when theve hicle is stationar y.
% These services are subject to technical
re strictions su chasthe mobile phone co ver‐
age, mobile network quality and the ability of
th e processing sy stems tointerpr etthe
trans ferred data. In some circums tances,
th is can result in dela ysorthefa ilure of the
information toappear in the multimedia sys‐
te m. MBUX multimedia sy
stem 325