2020 MERCEDES-BENZ S-CLASS SALOON LONG tow

Loading
the bicycle rack 3 bicycles 4 bicycles
To talwe ight of
bicycle rack
and load Up
to75 kg Up to
10 0kg
Max. dis tance
1 420 mm 420 mm
Max. di stance
2 300 mm 400 mmWhen transpo
rting four bic ycles or a totalwe ight
between 75kgand 100kg , alw ays use bicycle
ra ck s with additional support on the trailer hitch
guide pin. Ve
hicle towing instructions
The vehicle is not suitable forth e use of tow bar
sy stems that are used forflat towing or ding hy
to wing, forex ample. Attach ing and using tow bar
sy stems can lead todamage on theve hicle.
When you are towing a vehicle with tow bar sys‐
te ms, safe driving characteristics cannot be guaranteed
forth eto wing vehicle or theto wed
ve hicle. The vehicle-trailer combination may
swer vefrom side toside. Comply with the per‐
mitted towing me thods (/ page374) and the
instructions forto wing with bo thaxles on the
ground ( /page 375). 290
Driving and parking

Sy
stem limits
Ro ute guidance with augmented reality is not
av ailable in some situations, e.g. in theeve nt of
poor sa tellite reception or roads that ha venot
been digitised.
Vi sibility is influenced bythefo llowing condi‐
tions:
R Driver camera and multifunction camera
recording
R The extent towhich the windscreen in the
area of the multifunction camera is dirty, or if
th e camera is mis ted up, damaged or
obscured.
Fu rther sy stem limits of the head-up display
(/ page 293). Operating
the head-up display Selecting display content of
the head-up dis‐
play via the menu bar of the driver display #
Press theò main menu button on the
left. #
Toselect the menu bar of the head-up dis‐
pla y:swipe upwards on the left-hand Touch-
Control. #
Toswitch between types of display con‐
te nt on the head-up displa y:swipe tothe
left or right on the left-hand Touch Control.
The head-up displ aysho wsa pr eview of the
selected display contents af ter each swipe. #
Press thea button toconfirm the desired
conte nt.
Switching back tothe driver display #
Press theG orò button. Setting
the position and brightness #
Onthe menu bar of the head-up displa y,
select theSettings menubyswiping tothe
left or right. #
Press the left-hand Touch Control.
The cur rent position and brightness settings
will be displ ayed graphically on the head-up
display as well as on the driver displa y. #
Toadjust the position: swipe upwards or
down wards on the left-hand Touch Control. #
Toadjust the brightness: swipetotheright
or left on the left-hand Touch Control.
The settings configured for position and
brightness will be sa ved automatically. #
Press theG ora button toexitthe
settings.
% Ve
hicles with augmented reality func‐
tion: when the position is adjus ted, thest a‐
tus bar will be mo ved upward and the display
area reduced. This may impair visibility of
th e augmented reality slightl y. Driver display
295

Yo
ure cei vea message when the camera is
av ailable again.
R The camera is co vered or dirty, mis ted up or
scratched.
Wa it until the camera has cooled down
before cleaning the camera co ver.
The Interior Assistant is temporarily unavaila-
ble. Please refer to the Owner's Manual mes‐
sage appears.
Clean the outside of the camera co ver with a
dry or damp cotton clo th. Do not use microfi‐
bre clo ths. Do notremo vethe co ver when
cleaning.
R Ave hicle occupant is very large. Cl othing
being worn(glo ves, hat, scarf, colour of
clo thing) or objects car ried on a person, for
ex ample a watch wi tha lar geface, are af fect‐
ing the camera vie w.Or the de tection range
of the camera is restricted.
The Availability of the Interior Assistant is
limited for the driver. Please see the Own-
er's Manual message appea rs.
Ke ep the camera's field of vision clear. R
The camera is not operational.
The Interior Assistant unavailable. Please
visit a workshop. message appears.
Consult a Mercedes-Benz service cent re. Anticipatory
exitwa rning (SAFETY/reactive) Re
quirements:
R The vehicle is equipped with Active Blind
Spot Assi stwith exitwa rning.
R Active Blind Spot Assi stis activated
(/ page 255).
R The vehicle is equipped with active ambient
lighting or ambient lighting.
% Obser vethe information on the sy stem limits
of Active Blind Spot Assi stwith exitwa rning
(/ page 251).
The function can warnvehicle occupants about a
possible collision with an approaching vehicle or
bicycle when they ex itth eve hicle. As soon as
the driver or front passenger mo ves
th eir hand towa rdsth e door handle, depending
on theve hicle equipment, thefo llowing warnings
are issued:
R The active ambient lighting or ambient light‐
ing flashes red.
R The warning lamp in the outside mir ror
fl ashes red.
R When the door is opened, a warning tone
sounds.
% The visual warning is thus already given
before the door is opened.
% Further information on Active Blind Spot
Assi stwith exitwa rning (/ page 251) and
on ambient lighting (/ page162). Switching
there ading light and sear chlight
and on or off Re
quirements:
R For the reading light: the driver's and front
passenger's hand mo vement take s place
under the inside rearview mir ror. 304
MBUX multimedia sy stem

Calling up
favo urites with the V pose (INFO‐
TA INMENT/contactless) Re
quirements:
R Atleast one favo urite has been sa ved in the
fa vo urites list.
R The favo urite has been connected with the
MBUX Interior Assis tant.
R The area for de tecting thefa vo urites pose (V
pose) is abo vethe cent reconsole in front of
th e cent ral displa y.
R The V pose is held for a brief time.
The V pose makes it easier tocall up favo urites.
The front vehicle occupants can associate their
ow nfavo urite with theV- pose. Some examples
include a navigation destination, a radio station
or a massage programme for a seat.
% If afavo urite has not yet been sa ved and
connec ted with the MBUX Interior Assis tant,
th e multimedia sy stem will assist you. Implementation of
theV- pose abo vethestow age
compartment of the cent reconsole at the height of
th e cent ral display #
Position your hand abo vethestow age com‐
partment of the cent reconsole at the height
of the cent ral displa y.The back of your hand
is facing up wards. In doing so, your ind ex
and middle finger are spread toform aV. Wi
th your other fingers bent in wards. Brief ly
hold the V pose.
The favo urite is called up. Fu
nction of the driver camera The driver camera is in
the driver's display or in
th e 3D driver displa y.
The driver camera de tects thefo llowing charac‐
te rist ics:
R Head position
R View ing direction
R Eyelid closure characteristics
R Driver's face
% The driver came rarecords ima gedata for
applications such as ATTENTION ASSIST and
fa cial recognition, forex ample.
The camera con verts th e image data directly
into me tadata. No image data is sa ved in
th e process. The data is only processed in
th eve hicle and is not transmitted from the
ve hicle.
The camera is activated automatically each
time the engine is star ted. 306
MBUX multimedia sy stem

intended
forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone recep tacles cannot al ways
re tain all objects within.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on stowing
mobile communications devices cor rectly:
R Loading theve hicle (/ page134)
Blue tooth ®
connection
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blu etoo th®
profile of the connected mobile
phone. If the mobile phone supports all thefo l‐
lowing Blue tooth®
profiles, the full range of fea‐
tures is available:
R PBAP (Phone Book Access Profile)
- The contacts on the mobile phone are
shown automatically on the multimedia
sy stem. R
MAP (Message Access Profile)
- The mobile phone message functions can
be used on the multimedia sy stem.
R HFP (hands-f ree profile)
- Wireless telephony is available on the
multimedia sy stem.
R SAP (SIM Access Profile)
- The car telephone has access tothe SIM
card data and dials into the mobile phone
network via theex terior aerial.
Ir re spective of this, Blue tooth®
audio functional‐
ity can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connec ted, see the man‐
ufacturer's operating instructions.
Ne twork connection:
The following cases can lead tothe call being
disconnected while theve hicle is in motion:
R You swit chinto a transmission/reception
st ation, in which no communication channel
is free. 322
MBUX multimedia sy stem

%
The 112 emer gency call sy stem (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 20 17/79. Proper and full functionality of
th e11 2 emergency call sy stem (EU eCall)
depends on circums tances be yond the influ‐
ence of Mercedes-Benz AG. This includes
mobile network co verage and thete ch nical
infrastructu reofthe public reception centres
in there spective countries.
% Please obser vethat in theeve nt of a repair
ge nuine Mercedes-Benz batteries mu stbe
used which ha vebeen certified pursuant to
th e delegated regulation EU 20 17/79
(Appendix I). Other manu facturers are also
permitted pr ovided their batteries are certi‐
fi ed according tothe delegated regulation
EU 20 17/79.
The reisthe option of deactivating the
Mercedes-Benz emer gency call sy stem and
using only the11 2 emer gency call sy stem (EU
eCall). Contact address for car rying out deacti‐
va tion of the Mercedes-Benz emer gency call sys‐
te m are the local dealers. Mercedes-Benz
recommends the activation of
th e Mercedes-Benz emer gency call sy stem for
th efo llowing reasons:
R In emer gency situations when ab road, you
can also get support in a language you
speak.
R Several transmission tech nologies are used
to accelerate the transfer of the accident
data and impr overe liability of the transmis‐
sion.
R The Mercedes-Benz emer gency call sy stem is
permanently logged in tothe mobile phone
networ k,which ensures faster placement of
th e emer gency call and faster transfer of the
accident data.
Measures forre scue, reco very or towing
aw ay can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is on lytrans ferred tothe pub‐
lic coordination cent rewith the appr oval of
th e cus tomer.
In theeve nt of an au tomatical lytrig gered
emer gency call in which there is no voice
con tact, the accident data is transmit tedimmediately
tothe public emer gency call
centre.
R Ifth e Mercedes-Benz emer gency call centre
is not available, the11 2 emer gency call is
car ried out automaticall y. Overview of emer
gency call sy stems Bo
th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emer gency call sy stem (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. They help locate an
accident site in places that are dif ficult to
access.
Bo th emer gency call sy stems can initiate an
emer gency call au tomatically (/ page 335) or
manually (/ page 336).
Only make emer gency calls if you or others are
in need of rescue. Do not make an emergency
call in theeve nt of a breakdown or a similar sit‐
uation. 334
MBUX multimedia sy stem

The
owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call sy stem in addi‐
tion tothe11 2 emer gency call sy stem (EU eCall),
has theright touse the11 2 emer gency call sys‐
te m ins tead of the Mercedes-Benz emer gency
call sy stem.
Contact address for car rying out deactivation of
th e Mercedes-Benz emer gency call sy stem are
th e local dealers.
Processing of personal data via the11 2
emer gency call sy stem (EU eCall)
All processing of personal data via the11 2 emer‐
ge ncy call sy stem (EU eCall) cor responds with
th e specifications in the EU Regulation
20 16 /679 "on the pr otection of individuals with
re ga rd tothe processing of personal data
(GDPR)" and is based particular lyon the neces‐
sity of upholding the vital interests of the af fec‐
te d person in accordance with Article 6, Clause
1, Letter d of the GDPR.
The processing of this type of data is strictly
limited tothe purpose of operating the emer‐
ge ncy calls tothest andard European emer gency
call number 112. Data
recipient
The recipients of da tathat is processed using
th e11 2 emergency call sy stem (EU eCall) are the
re leva nt eme rgency call inquiry term inals that
are specified tofirs tre cei veand handle emer‐
ge ncy calls tothest andard European emer gency
call number 112by there spective country
authorities in whose territory you are located.
Ar rangements for data processing
Bo th emer gency call sy stems are designed so
th at thefo llowing requ irements are fulfilled:
R The data con tained in the sy stem memory is
not accessible outside the sy stem prior to
th e initiation of an emer gency call.
R Both emer gency call sy stems cann otbe
traced and there is no continuous tracking in
normal operation.
R The data in the sy stem's internal memory is
automatically and continuously dele ted.
R The location data of theve hicle is continu‐
ously overwritten in the sy stem's internal
memor y,so that no more than the last three
cur rent locations requ ired forth e normal
function of the sy stem are available. R
The record of the activity data of bo themer‐
ge ncy call sy stems is only kept for as long as
is requ ired tofulfil the purpose of handling
th e emer gency call, and under no circum‐
st ances for more than 13 hours af terthe
time that an emer gency call is initia ted.
Rights of persons af fected bythe data pro‐
cessing
The person af fected bythe data processing (the
ve hicle owner) has theright toaccess the data
and if applicable can demand the cor rection,
del etion or bar ring of da tathat af fects him or
her and that the processing of which does not
cor respond with the GDPR regulations. Each cor‐
re ction, del etion or bar ring car ried out according
to this regulation must be shared with theth ird
party towhich the data has been transmit ted,
pr ov ided this does not pr oveto be infeasible and
does not incur disproportionate expenditure.
The person af fected bythe data processing has
th eright tocomplain tothe appropriate data
pr otection authority should they be of the opin‐
ion that their rights ha vebeen infringed bythe
processing of their personal data. MBUX multimedia sy
stem 339

#
Remo vecap 1bytheta b. #
Top up thewa sher fluid.
% Further information about the windscreen
wa sher fluid (/ page 488) Ke
eping the air-water duct free #
Keep the area between the bonn etand the
windscreen free of deposits, e.g. ice, sn ow
and lea ves. Cleaning and care
Information on
washing theve hicle in a car
wa sh &
WARNING Risk of an accident due to
re duced braking po wer af terwa shing the
ve hicle
Braking ef ficiency is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until braking
po we r has been fully restored. *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
during towing #
in a car wash *
NO
TEDama gedue tounsuitable car
wa sh #
Before driving into a car wash make
sure that the car wash is suitable for
th eve hicle dimensions. Maintenance and care
353