2020 MERCEDES-BENZ METRIS towing

X
Unscrew the towing eye.
X Insert cover : with the lug at the top and
press it in at the bottom until it engages.
X Stow the towing eye and the screwdriver
with the vehicle tool kit (Y page
270).Towing with the rear axle raised
! Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
! The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system.
X Switch on the hazard warning lamps
(Y page

101).
X Turn the front wheels to the straight-ahead
position.
X Release the parking brake.
X If necessary, turn the key in the ignition lock
to position g and remove the key from the
ignition lock.
X Take the key with you when leaving the vehi-
cle.
X Do not exceed the towing speed of 30 mph
(50 km/h

).
Please observe the important safety instruc-
tions when towing your vehicle with the rear
axle raised

(Y page 274). Towing the vehicle with both axles
on the ground
Important safety notes G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged.
There is a risk of an accident.
Always switch off the ignition when towing
the vehicle with a tow cable or a tow bar.
! Do not exceed the towing speed of
30 mph

(50 km/h). You could otherwise
damage the transmission. Please observe the important safety notes
before towing your vehicle

(Y page 274).
Towing vehicles with automatic trans-
mission X
Turn the key to position 2 in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to position
i.
X Leave the key in position 2 in the ignition
lock.
X Switch on the hazard warning lamps
(Y page

101).
X Release the parking brake.
X Release the brake pedal.
X Do not exceed the towing speed of 30 mph
(50 km/h

). Recovering a vehicle that is stuck
! When recovering a vehicle that has
become stuck, pull it as smoothly and
evenly as possible. If the tractive power is
too high, the vehicles could be damaged.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter
if you wish to transport it. 276
Tow-starting and towing away
Breakdown assistance

to the maximum permissible speed of the vehi-
cle.
Tire pressure table Tire pressure table inside the fuel filler flap
(example: Passenger Van)
Tire pressure table inside the fuel filler flap
(example: Cargo Van)
You will find the recommended tire pressure
for various operating conditions on the inside
of your vehicle's fuel filler flap
(Y page 137)
and under "Tire pressure table" (Y page 289).
If a tire size precedes a tire pressure, the fol-
lowing tire pressure information is only valid
for that tire size. Example: Cargo Van vehicle loads
Example: Passenger Van vehicle loads
:
Partially laden vehicle
; Fully laden vehicle
For the Passenger Van, the vehicle loads are
defined in the table as different numbers of
passengers and amounts of luggage. The
actual number of seats may vary – for more
information, please refer to the vehicle's regis-
tration documents.
The tire pressure value given for partly laden
vehicles are minimum values which offer you
good ride comfort. They are not for towing
trailers.
You can also use the tire pressure values for a
fully laden vehicle. These are always permitted
and admissible. However, in a partially laden
vehicle, the ride is not as comfortable and fuel
consumption is only minimally reduced. In
addition, wear is greater in the center of the
tire tread.
For towing trailers, the applicable value for the
rear tires is the maximum tire pressure value
stated in the table inside the fuel filler flap. Tire pressure
283
Wheels and tires Z

150 lb passengers in your vehicle, the
amount of available cargo and luggage
load capacity is
650 lbs. (1400 Ò 750 (5 x
150) = 650 lbs.).
(5) Determine the combined weight of lug- gage and cargo being loaded on the vehi-
cle. That weight may not safely exceed the
available cargo and luggage load capacity
calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine
how this reduces the available cargo and
luggage load capacity of your vehicle.
The vehicle placard named in Step 1 is the Tire
and loading information placard for your vehi-
cle.
Please note that not all vehicles are approved
for trailer operation. Trailer operation is only
permitted when a trailer hitch is installed
(Y page

315). If in doubt, please consult a
qualified specialist workshop. Example: Steps 1 to 3
The following table shows examples of how to calculate total load and cargo capacities with vary-
ing seating configurations and number and size of occupants. The following examples use a max-
imum load of

1500 lbs (680 kg). This is for illustration purposes only. Make sure you are
using the actual load limit for your vehicle stated on your vehicle's Tire and Loading Information
placard . Example 1 Example 2 Example 3
Step 1 Combined maximum
weight of occupants
and cargo (data from
the Tire and Loading
Information placard)
1500 lbs
(680 kg

) 1500 lbs
(680 kg
) 1500 lbs
(680 kg
) Example 1 Example 2 Example 3
Step 2 Number of people in
the vehicle (driver
and occupants)
5 3 1
Distribution of the
occupants
Front: 2
Rear: 3 Front: 1
Rear: 2 Front: 1
Weight of the occu-
pants
Occupant 1:
150 lbs (68 kg

)
Occupant 2:
180 lbs (82 kg)
Occupant 3:
160 lbs (73 kg)
Occupant 4:
140 lbs (63 kg)
Occupant 5:
120 lbs (54 kg) Occupant 1:
200 lbs (91 kg
)
Occupant 2:
190 lbs (86 kg)
Occupant 3:
150 lbs (68 kg) Occupant 1:
150 lbs (68 kg
) Gross weight of all
occupants
750 lbs (340 kg) 540 lbs (245 kg) 150 lbs (68 kg)Loading the vehicle
291
Wheels and tires Z

!
Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel
system due to contaminated fuel.
i E10 fuel contains an admixture of up to
10% bioethanol. Your vehicle is E10 compat-
ible. You can refuel your vehicle with E10
fuel.
i You can obtain information on fuel grades
at a qualified specialist workshop or at a gas
station. If there is no identification on the
filling pump, consult a gas station attendant.
For more information about refueling
(Y page
136).
Fuel additives
! Operating the engine with subsequently
added fuel additives can cause engine dam-
age. Do not mix fuel additives with fuel. This
does not include additives for the removal
and prevention of deposits. Gasoline can
only be mixed with additives recommended
by Mercedes-Benz. Follow the instructions
in the product description. You can find fur-
ther information on recommended additives
in any Mercedes-Benz Commercial Van Cen-
ter.
Mercedes-Benz recommends using brand-
name fuels with additives.
If you use fuels without these additives for a
long period of time, deposits can form. This
primarily forms on the inlet valve and in the
combustion chamber.
In some countries, the available fuel grade
may be inadequate. Residue could build up in
the fuel injection system as a result. In this
case, in consultation with a Mercedes-Benz
Commercial Van Center, the fuel should be
mixed with the cleaning additive recommen-
ded by Mercedes-Benz. You must observe the
notes and mixing ratios indicated on the con-
tainer.
Do not add other fuel additives to the fuel.
This results in unnecessary costs and can
damage the engine. Information on fuel consumption H
Environmental note
CO 2 (carbon dioxide) is the gas that accord-
ing to the current state of knowledge is
mainly responsible for the heating of the
earth's atmosphere (greenhouse effect). The
CO 2 emissions of your vehicle vary in direct
correspondence with the fuel consumption
and is therefore dependent on:
R the efficient utilization of the fuel by the
engine
R the respective style of driving
R other non-technical factors, such as envi-
ronmental influences, condition of the
road or traffic flow, for example
You can help to minimize CO 2 emissions
with a conservative driving style and regular
maintenance of your vehicle .
Only for certain countries: the respective cur-
rent consumption and emission values of your
vehicle can be found in the COC papers (EC
CERTIFICATE OF CONFORMITY). These docu-
ments are supplied when the vehicle is deliv-
ered.
Consumption figures were found in the cur-
rently valid respective version: R for vehicles with exhaust gas standard Euro
6 as per directive (EC) no. 715/2007
R for vehicles with exhaust gas standard
EURO VI as per directive (EC) no. 595/2009
Fuel consumption depends on:
R the vehicle version
R the style of driving
R the operating conditions
R the fuel type and fuel grade used
The vehicle will use more fuel than usual in the
following situations:
R at very low outside temperatures
R in city traffic
R during short journeys
R on mountainous terrain
R when towing a trailer
Observe the advice in the "Protection of the
environment" section to keep fuel consump-
tion low

(Y page 29). Service products and capacities
307
Technical data Z

Reduce the load on shorter roof carriers pro-
portionately. The maximum load per pair of
roof carrier supports is
110 lbs (50 kg). The
maximum load of a rail carrier bar is 220 lbs
(100 kg).
Loading guidelines and other information con-
cerning load distribution and load securing can
be found in the "Transporting" section
(Y page 242). Trailer tow hitch
General notes Mercedes-Benz recommends having a trailer
tow hitch retrofitted at an authorized
Mercedes-Benz Van Dealer.
Use only a trailer tow hitch that has been tes-
ted and approved specially for your vehicle by
the distributor named on the inside of the
front cover. Only use a ball coupling for your
Metris trailer tow hitch if it has been approved
for your vehicle. You can also find information
on the permitted dimensions of the ball cou-
pling on the identification plate of the trailer
tow hitch.
You can obtain advice from a qualified special-
ist workshop. Also observe the information on
towing a trailer in the "Driving and parking"
section (Y page

168).
Trailer loads Make sure that you adhere to the local legal
requirements for trailer loads.
The permissible weights and loads which can-
not be exceeded can also be found:
R in your vehicle documents and
R on the identification plates of the trailer
hitch, the trailer and the vehicle
(Y page

304)
You will find the basic values approved by the
manufacturer in the following table. If the val-
ues differ, the lowest value applies.
Make sure that you adhere to the weight
restrictions by having the weight checked on a
calibrated weighbridge. Permissible gross
weight GVWR
6614 lbs (3000 kg)
Gross front axle
load GAWR (FA)
3307 lbs (1500 kg)
Gross rear axle
load GAWR (RA)
3307 lbs (1500 kg)
Maximum permis-
sible gross weight
of vehicle/trailer
combination
3

GCWR 11614 lbs (5268 kg)
Trailer load,
braked
4
GTW 5000 lbs (2268 kg)
Maximum permis-
sible nose weight
TWR
500 lbs (227 kg)
3
Maximum permissible gross weight of the vehicle and trailer.
4 Maximum permissible gross trailer weight, for trailers with independent braking system. Vehicle data
315
Technical data Z