2020 MERCEDES-BENZ METRIS towing

X
To open: briefly press cover of eyeglasses
compartment :.
The eyeglasses compartment opens down-
wards.
X To close: press the cover of the eyeglasses
compartment : into the overhead control
panel until it engages.
Make sure that the eyeglasses compartment is
always closed while the vehicle is in motion. Stowage net
You can use the stowage nets on the back of
the seat backrests to store small, lightweight
items.
Observe the loading directions ( Y page
242)
and the safety information about the stowage
spaces (Y page 238). Sun visors
Overview
G
WARNING
If the mirror cover of the vanity mirror is fol-
ded up when the vehicle is in motion, you
could be blinded by incident light. There is a
risk of an accident.
Always keep the mirror cover folded down
while driving. Sun visor (example with illuminated vanity mirror)
:
Mirror light
; Retainer
= Retaining clip, e.g. for a parking ticket
? Vanity mirror
A Mirror cover Vanity mirror in the sun visor
X Fold up mirror cover A.
X Turn the key to position 1 or 2 in the igni-
tion lock.
Mirror lamp : lights up. Glare from the side
X Fold the sun visor down.
X Pull the sun visor out of bracket ;.
X Swing the sun visor to the side. Cup holder
Important safety notes
G
WARNING
The cup holder cannot hold a container
secure whilst traveling. If you use a cup
holder whilst traveling, the container may be
flung around and liquid may be spilled. The
vehicle occupants may come into contact
with the liquid and if it is hot, they may be
scalded. You may be distracted from the
traffic conditions and you could lose control
of the vehicle. There is a risk of an accident
and injury.
Only use the cup holder when the vehicle is
stationary. Only use the cup holder for con-
tainers of the right size. Always close the
container, particularly if the liquid is hot.
! Only use the cup holders for containers of
the right size and which have lids. The
drinks could otherwise spill.
Observe the loading guidelines

(Y page 242). Cup holder
239Stowing and features Z

Cup holders in the dashboard
Cup holder in the dashboard (example: left side
of vehicle)
Cup holders
: are located on the left and the
right on top of the dashboard and on the cen-
ter console. Bottle holder
The bottle holders are in front of the stowage
compartments in the front doors.
There are additional bottle holders on the left
and right in the rear compartment side panel-
ing. Observe the safety notes
(Y page 238). Ashtray
Front ashtray
Ashtray
Ashtray with lid : can be inserted into a cup
holder on the dashboard or into a cup holder
in the rear compartment. Cigarette lighter
Important safety notes
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the ciga-
rette lighter.
In addition, flammable materials can ignite
if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the
knob. Always make sure that the cigarette
lighter is out of reach of children. Never
leave children unsupervised in the vehicle.
Above all, pay attention to traffic conditions.
You could otherwise cause an accident and
injure yourself and others. Only operate the
cigarette lighter if traffic conditions permit. 240
Cigarette lighter
Stowing and features

Cigarette lighter in the front com-
partment
X
To use the cigarette lighter: turn the key
to position 1 in the ignition lock
(Y page
127).
X Press in cigarette lighter :.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
X Pull the cigarette lighter out of the socket by
its handle.
The cigarette lighter socket can be used for
accessories with a maximum power consump-
tion of 180 W

(15 A).
If you use the sockets to connect accessories
for long periods when the engine is switched
off, the starter battery may discharge. An
emergency cut-off ensures that the on-board
voltage does not drop too low. If the on-board
voltage is too low, power to the socket is auto-
matically cut. This ensures that there is suffi-
cient power to start the engine. 12 V socket
When the key is turned to position 1 in the
ignition lock, the sockets can be used for accessories with a maximum power consump-
tion of

180 W (15 A).
If you use the sockets for long periods when
the engine is switched off, the starter battery
may discharge. If the on-board voltage is too
low, it might then no longer be possible to
start the engine.
The socket in the center console and the
socket in the side of the cargo compartment
are not automatically deactivated if the on-
board voltage is low. The additional sockets in
the rear compartment are automatically deac-
tivated if the on-board voltage is low.
Additional 12 V sockets may be located in the
rear corner trim next to the tailgate and in the
side trim on the left and right-hand sides.
X Lift up the cover of socket :. Mobile communications equipment
G
WARNING
If you operate information and communica-
tion devices while driving, you may be dis-
tracted from the traffic conditions. You
could even lose control of the vehicle. There
is a risk of an accident.
Only operate these devices when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are currently driving when operat-
ing mobile communication equipment.
Please remember, a navigation system does
not supply information on the load-bearing
capacity of bridges or the overhead clearance
of underpasses. The driver remains responsi-
ble for safety at all times.
You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis-
cussed in scientific circles, is taken into
account. Only have the exterior antenna instal-
led by a qualified specialist workshop.
Failure to observe the Mercedes-Benz installa-
tion specifications can result in the invalida-
tion of your vehicle's operating permit.
You will find information on retrofitting electri-
cal or electronic equipment under “Vehicle
electronics” (Y page

304). Mobile communications equipment
241
Stowing and features Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Where will I find...?
Vehicle tool kit
General notes Depending on the equipment version of the
vehicle, the vehicle tool kit is:
R in the seat base of the left front seat
R in the rear compartment stowage compart-
ment
R in the tool holder in the cargo compartment
Apart from some country-specific variants,
vehicles without a spare wheel are not equip-
ped with tire-changing tools. If your vehicle is
equipped with tire-changing tools, these are in
the vehicle tool kit. If the vehicle tool kit is
stowed in the driver's seat base, the jack is in
a separate holder in the cargo compartment
on the right-hand side of the vehicle next to
the tailgate/rear-end door

(Y page 272).
Some tools for changing a wheel are specific
to the vehicle. For more information on which
tools are required and approved to perform a
wheel change on your vehicle, consult a quali-
fied specialist workshop.
Necessary tire-changing tools can include, for
example:
R Jack
R Lug wrench
R Ratchet wrench
i The jack has a maximum weight of 7.5 kg
depending on the vehicle's equipment.
The maximum payload of the jack can be
found on the sticker on the jack itself. The jack is maintenance-free. In the event of
a malfunction, please contact a qualified
specialist workshop.
Stowage compartment in the seat
base Stowage compartment in the seat base of the left
front seat
X To open: press both latching springs :
down and release cover ; upwards from
the seat base.
X Remove cover ; by pulling upwards at an
angle from the seat base.
X Remove the clamping strap and remove the
vehicle tool kit.
For vehicles equipped with tire-changing
tools, the jack is in a separate holder in the
cargo compartment on the right-hand side
of the vehicle next to the tailgate/rear-end
door (Y page

272).
X To close: after stowing the vehicle tool bag,
insert cover ; in front of the stowage com-
partment in the seat base and fold shut.
Latching springs : of cover ; must
engage audibly. 270
Where will I find...?
Breakdown assistance

Stowage compartment in the rear
compartment
Opening/closing the stowage compart-
ment
Stowage compartment in the rear compartment
on the right-hand side of the vehicle
X To open: turn top rotary catch : clockwise
and bottom rotary catch : counter-clock-
wise.
X Remove cover ;.
X To close: insert cover ;.
X Turn top rotary catch : counter-clockwise
and bottom rotary catch : clockwise.
X Fold down the rear seat.
Removing/stowing vehicle tool kit and
jack
Depending on the equipment version of the
vehicle, the vehicle tool kit and the jack are
stowed either in a stowage tray or in a tool
holder with a cover. Stowage compartment with stowage tray X
To remove tools: open the stowage com-
partment.
X Open clamping strap = and remove
jack ? by pulling it upwards at an angle
from the stowage tray compartment.
X Remove vehicle tool bag A upwards from
the stowage tray compartment.
X To stow tools: insert vehicle tool bag A
into the front compartment of the stowage
tray.
X Before stowing, wind jack ? to the fully
closed position and place it so that the hand
wheel is facing downwards and the plate is
facing inwards at an angle.
X Insert jack ? into the back compartment of
the stowage tray.
X Press jack ? into the upper holder and fas-
ten clamping strap =.
The jack is secured.
X Close the stowage compartment. Stowage compartment with tool holder
X To remove tools: open the stowage com-
partment.
X Remove clamping strap C.
X Remove tool holder cover B.
X Carefully pull the tool kit and jack out of the
stowage compartment. Lift the jack slightly
before removing it and turn it to a diagonal
position in the stowage compartment.
X To stow tools: before stowing, wind the
jack to the fully closed position and place it
so that the hand wheel is facing forwards
and the plate is facing inwards.
X Place the jack and vehicle tool kit into the
tool holder.
X Replace tool holder cover B.
X Tighten clamping strap C.
X Close the stowage compartment. Where will I find...?
271Breakdown assistance

Stowage space in the cargo compart-
ment
Tool holder in the cargo compartment
Tool holder in the cargo compartment on the
right-hand side of the vehicle
X To remove tools: release clamping
strap ;.
X Remove tool holder cover :
X Carefully pull the tool kit and jack out of the
tool holder.
X To stow tools: before stowing, wind the
jack to the fully closed position and place it
so that the hand wheel is facing forwards
and the plate is facing inwards.
X Place the jack and vehicle tool kit into the
tool holder.
X Replace tool holder cover :.
X Tighten clamping strap ;.
Separate holder for jack Holder for the jack in the cargo compartment on
the right-hand side of the vehicle
The vehicle tool kit or tire-changing tools are
in the seat base of the left front seat
(Y page
270). X
To remove the jack: release clamping
strap :.
X Pull jack ; out of the upper holder and
from the lower fixture =.
X To stow the jack: before stowing, wind the
jack to the fully closed position and place it
so that the hand wheel is facing forwards
and the plate is facing inwards.
X Place jack ; onto lower fixture =.
X Press jack ; into the upper holder and fas-
ten clamping strap :.
The jack is secured. First-aid kit
Removing the first-aid kit The first-aid kit is located in the stowage com-
partment in the co-driver's door.
i Check the expiration date on the first-aid
kit at least once a year. Replace any expired
or missing contents.
Observe the legal requirements of the coun-
try in which you are currently driving. Flat tire
In your vehicle, you will find a sticker with the
Mercedes-Benz Service24h telephone number,
e.g. on the B-pillar on the driver's side.
For vehicles with a spare wheel, information
on breakdown assistance in the event of a flat
tire can be found under "Wheels and tires"
( Y page

297). Jump-starting
Important safety notes
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is
a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is suffi-
cient ventilation while charging and jump-
starting. Do not lean over a battery. 272
Jump-starting
Breakdown assistance

X
Push contact protection cover : of the
jump-starting connection point backwards
against the spring force as far as it will go.
The jump-starting connection point is visi-
ble. Terminal connecting plan
X Remove the cover from positive terminal =
of the donor vehicle's battery.
X Connect the positive terminal clamp of the
jumper cable to positive terminal = of the
donor vehicle's battery, and then to positive
terminal A of the jump-starting connection
point.
X Run the donor vehicle's engine at idling
speed.
X Connect the negative terminal clamp of the
jumper cable to negative terminal ; of the
donor vehicle's battery, and then to ground
contact ? of your own vehicle.
X Insert the key into the ignition lock and start
the engine.
You can now switch electrical consumers
back on except the lighting system.
X Before disconnecting the jumper cables, let
the engine run for several minutes.
X Disconnect the negative terminal of the
jumper cable from ground contact ? and
then from negative terminal ; of the donor
vehicle's battery.
X Disconnect the positive terminal clamp of
the jumper cable from positive terminal A
on the jump-starting connection point, and
then from positive terminal = of the donor
vehicle's battery.
Contact protection cover : is automatically
returned forwards to its original position by
the spring force and the jump-starting con-
nection point is closed. X
Position the cover on positive terminal = of
the donor vehicle's battery.
You can now switch on the lighting system.
X Have the battery checked at a qualified spe-
cialist workshop. Tow-starting and towing away
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage sup-
ply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged.
There is a risk of an accident.
Always switch off the ignition when towing
the vehicle with a tow cable or a tow bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissi-
ble gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehi-
cle, its weight should not be greater than
the permissible gross weight of your vehicle.
Information on the gross vehicle weight can be
found on the vehicle identification plate
(Y page
304).274
Tow-starting and towing away
Breakdown assistance

!
Secure the tow rope or tow bar to the tow-
ing eye or trailer tow hitch only. Otherwise,
the vehicle could become damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Shift the automatic transmission to posi-
tion i and do not open the driver's or front
passenger's door during towing. The auto-
matic transmission may otherwise shift to
position j, which could damage the trans-
mission.
! You may tow the vehicle for a maximum
distance of 30 miles (50 kilometers). A tow-
ing speed of
30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 kilometers), the entire vehicle must be
raised and transported.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is better to have the vehicle transported
than to have it towed.
Have the vehicle transported on a transporter
or trailer if it has transmission damage.
The automatic transmission must be in posi-
tion i when the vehicle is being towed away.
If the automatic transmission cannot be shif-
ted to position i, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2 in the
ignition lock.
R cannot shift the transmission to position i.
Before the vehicle is towed, switch off the
automatic locking feature (Y page 76). You could otherwise lock yourself out of the vehi-
cle when pushing or towing away the vehicle. Installing/removing the towing eye
The fixture for the front towing eye is located in
the bumper. The rear towing eye is located under the bumper.
If you tow or tow-start a vehicle, attach the
towing device to rear towing eye
;.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer
tow hitch (Y page

168).
Installing the front towing eye
X Take the towing eye and screwdriver from
the vehicle tool kit (Y page

270).
X Press the arrow on the cover : and remove
cover : from the opening.
You will see the fixture for the towing eye.
X Screw in the towing eye clockwise to the
stop.
X Insert the screwdriver into the towing eye
and tighten the towing eye.
X Stow the screwdriver in the vehicle tool kit
(Y page

270).
Removing the front towing eye
X Remove the screwdriver from the vehicle
tool kit

(Y page 270).
X Insert the screwdriver into the towing eye
and turn the screwdriver counter-clockwise. Tow-starting and towing away
275
Breakdown assistance Z