2020 MERCEDES-BENZ METRIS steering

Air bags
Introduction The installation point of an airbag can be rec-
ognized by the AIRBAG marking.
An airbag complements the correctly fastened
seat belt. It is no substitute for the seat belt.
When deployed, an airbag can increase the
protection provided for the respective vehicle
occupant.
Not all airbags are deployed in an accident.
The various airbags work independently of
each other (Y page
58).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an airbag due to the high speed at
which the airbag must be deployed.
Important safety notes G
WARNING
If the front passenger air bag has been acti-
vated, a child on the front passenger seat
may be hit by the front passenger air bag in
the event of an accident. There is a risk of
injury or fatal injury.
NEVER use a rearward-facing child restraint
system on a seat protected by an ACTIVE
FRONT AIRBAG; DEATH or SERIOUS INJURY
to the CHILD can occur.
When installing a child restraint system on the
front-passenger seat observe the vehicle-spe-
cific notes

(Y page 64). You must observe
the notes on rearward and forward-facing child
restraint systems on the front-passenger seat. G
WARNING
If you deviate from the correct seat position,
the air bag cannot perform its intended pro-
tective function and deployment may even
cause further injuries. This poses an
increased risk of injury or even fatal injury.
To avoid any risks, each vehicle occupant
must always make sure of the following:
R Fasten the seat belt correctly. In the case
of pregnant women in particular, make sure that the lap belt is never routed
across the stomach or abdomen.
R Adopt the correct seat position and keep
as far away as possible from the air bags.
R Observe the following notes.
Always make sure that there are no objects
between the air bag and vehicle occupant.
All vehicle occupants must observe the follow-
ing notes to avoid risks posed by the air bag
when it deploys.
R Adjust the seats properly before beginning
your journey. Always make sure that the
seat is in an almost upright position. The
center of the head restraint must support
the head at about eye level.
R Move the driver's and front-passenger seats
as far back as possible. The driver's seat
position must allow the vehicle to be driven
safely.
R Only hold the steering wheel on the outside.
This allows the air bag to be fully deployed.
R Always lean against the backrest while driv-
ing. Do not lean forward or lean against the
door or side window. You may otherwise be
in the deployment area of the air bags.
R Always keep your feet in the footwell in
front of the seat. Do not put your feet on the
dashboard, for example. Your feet may oth-
erwise be in the deployment area of the air
bag.
R For this reason, always secure persons less
than 5 ft

(1.50 m) tall in suitable restraint
systems. Up to this height, the seat belt
cannot be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
R Always secure children under twelve years
of age and less than 5 ft (1.50 m) tall in suit-
able child restraint systems.
R Child restraint systems should preferably be
installed on the rear seats.
R Secure a child to the front-passenger seat
only when the front-passenger front air bag
is deactivated, and then only in a rearward-
facing child restraint system. The front-
passenger front air bag is deactivated when
the PASSENGER AIR BAG OFF indicator
lamp is lit continuously (Y page 47).
R Always observe the instructions and safety
notes on the "Occupant Classification Sys- Occupant safety
51
Safety Z

tem (OCS)" (Y page
54) and on "Children
in the vehicle" ( Y page 60) in addition to
the child restraint system manufacturer's
installation and operating instructions.
Objects in the vehicle interior may restrict
the air bag from functioning correctly. To
avoid risks resulting from the speed of the air
bag as it deploys, vehicle occupants must
ensure the following points.
Before commencing your journey, ensure that:
R there are no people, animals or objects
between the vehicle occupants and an air
bag
R there are no objects between the seat, door
and B-pillar
R there are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks
R no accessories, such as cup holders, are
attached to the vehicle within the deploy-
ment area of an air bag, e.g. to doors or side
windows
R no heavy, sharp-edged or fragile objects are
in the pockets of your clothing. Store such
objects in a suitable place G
WARNING
If you modify the cover of an air bag or affix
objects such as stickers to it, the air bag
can no longer perform its intended function.
There is an increased risk of injury.
Never modify the cover of an air bag or affix
objects to it.
Vehicles with window curtain air bags for
all seat rows: G
WARNING
Sensors to control the air bags are located
in the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to
the function of the sensors being impaired.
The air bags might therefore not function
properly anymore. Consequently, the air
bags cannot protect vehicle occupants as
they are designed to do. There is an
increased risk of injury.
Never modify the doors or parts of the
doors. Always have work on the doors or door paneling carried out at a qualified spe-
cialist workshop.
Front air bags !
Do not place heavy objects on the front-
passenger seat. This could cause the sys-
tem to identify the seat as being occupied.
In the event of an accident, the restraint
systems on the front-passenger side may be
triggered and have to be replaced. The driver's air bag
: deploys in front of the
steering wheel. The co-driver's air bag ;
deploys in front of and above the glove box
and center console.
When deployed, the front air bags offer addi-
tional head and thorax protection on the front
seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the co-driver's
air bag

(Y page 47).
The co-driver's air bag will deploy only if:
R the Occupant Classification System (OCS)
has detected that the co-driver's seat is
occupied ( Y page 54). The PASSENGER
AIR BAG OFF indicator lamp is not lit
( Y page 54)
R the restraint system control unit predicts a
high accident severity
Side impact air bags G
WARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they
are designed to do. In addition, the opera- 52
Occupant safety
Safety

Occupant Classification System
(OCS)
Introduction The Occupant Classification System (OCS) cat-
egorizes the person in the front-passenger
seat. Depending on that result, the front-
passenger front air bag is either enabled or
deactivated.
The system does not deactivate:
R the side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices
Conditions To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in an almost upright position with their back
against the seat backrest
R with their feet resting on the floor, if possi-
ble
If the front passenger does not observe these
conditions, OCS may produce a false classifi-
cation, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat,
be sure to observe the correct positioning of
the child restraint system. Never place objects
under or behind the child restraint system, e.g.
a cushion. The entire base of the child
restraint system must always rest on the seat
cushion of the front-passenger seat. The back-
rest of the forward-facing child restraint sys-
tem must lie as flat as possible against the
backrest of the front-passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint
system manufacturer's installation and operat-
ing instructions. Occupant Classification System (OCS)
operation
PASSENGER AIR BAG OFF indicator lamp
:
shows you whether the front-passenger front
air bag is deactivated.
X Turn the SmartKey to position 1 or 2 in
the ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF indicator lamp
must light up for approximately six seconds.
The PASSENGER AIR BAG OFF indicator lamp
then displays the status of the front-passenger
front air bag. If the status of the front-
passenger front air bag changes while the
vehicle is in motion, an air bag display mes-
sage may appear on the instrument cluster: R in vehicles without steering wheel buttons
(Y page
197)
R in vehicles with steering wheel buttons
(Y page 211)
When the front-passenger seat is occupied,
always pay attention to the PASSENGER AIR
BAG OFF indicator lamp. Be aware of the sta-
tus of the front-passenger front air bag both
before and during the journey.
If the PASSENGER AIR BAG OFF indicator
lamp:
R lights up, the front-passenger front air bag
is deactivated. It will then not be deployed
in the event of an accident.
R is not it , the front-passenger front air bag is
enabled. If, in the event of an accident, all
deployment criteria are met, the front-
passenger front air bag is deployed. G
WARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag 54
Occupant safety
Safety

Child-proof lock for sliding door
Sliding door (example: left side of the vehicle)
: Child safety bolt
2 Sliding door released
3 Sliding door secured – then make sure
that the child-proof locks are working
properly.
You can secure each sliding door individually
with the child-proof locks on the sliding doors.
A secured sliding door cannot be opened from
inside the vehicle. When the vehicle is
unlocked, the sliding door can be opened from
the outside. If the electric sliding door is
secured, only the sliding door rear controls are
deactivated. If the electric sliding door is
unlocked, you can open the electric sliding
door using the corresponding Å or Æ
sliding door button in the center console
(Y page
79). Pets in the vehicle
G
WARNING
If you leave animals unsupervised or unse-
cured in the vehicle, they may press buttons
or switches, for instance.
In this way, animals may:
R activate vehicle equipment and become
trapped, for example
R switch systems on or off and thereby
endanger other road users
Furthermore, unsecured animals may be
flung around inside the vehicle in the event
of an accident or abrupt steering or braking maneuver, and thereby injure vehicle occu-
pants. There is a risk of accident and injury.
Never leave animals unattended in the vehi-
cle.
Always secure animals properly when driv-
ing, for instance with a suitable pet carrier. Driving safety systems
Overview
In this section, you will find information about
the following driving safety systems:
R EBD ( Electronic Brake Force Distribution)
R ABS ( Anti-lock Braking System)
R BAS ( Brake A ssist System)
R ESP ®
(Electronic Stability Program) Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of accident nor over-
ride the laws of physics. Driving safety sys-
tems are merely aids designed to assist driv-
ing. You are responsible for the distance to the
vehicle in front, for vehicle speed, braking in
good time and for staying in your lane. Always
adapt your driving style to the prevailing road
and weather conditions and maintain a suffi-
cient, safe distance from other road users.
Drive carefully.
Please note that the driving safety systems
described only work optimally when the follow-
ing conditions are fulfilled:
R there is adequate contact between the tires
and the road surface.
R you use winter tires

(M+S tires) with snow
chains if necessary, when the road condi-
tions are wintry.
R the speed information determined by the
vehicle is within the legally prescribed dis-
play accuracy.
Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (Y page 278). 66
Driving safety systems
Safety

ABS (Anti-lock Braking System)
General notes ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
The ò warning lamp in the instrument clus-
ter lights up when the ignition is switched on.
The lamp goes out when the engine starts run-
ning.
Important safety notes Observe the important safety guidelines for
the driving safety system (
Y page
66).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently. G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of
skidding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, the ò warning
lamp

(Y page 230) lights up while the engine
is running and the display shows a message:
R on vehicles without steering wheel buttons
(Y page 196)
R on vehicles with steering wheel buttons
(Y page 210)
BAS, Hill Start Assist and ESP ®
and its driving
safety systems and other driving systems also
fail. Observe the notes on the ò warning
lamp and the display messages.
Braking If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as
a reminder to take extra care while driving. X
If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application: depress
the brake pedal with full force. BAS (Brake Assist System)
General notes BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes Observe the important safety guidelines for
the driving safety system

(Y page 66). G
WARNING
If BAS is malfunctioning, the braking dis-
tance in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
If BAS is malfunctioning, the ÷ warning
lamp lights up while the engine is running
(Y page

230) and the display shows a mes-
sage:
R on vehicles without steering wheel buttons
(Y page 200)
R on vehicles with steering wheel buttons
(Y page 214)
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. Driving safety systems
67
Safety Z

EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to
improve handling during braking.
Important safety notes Observe the important safety guidelines for
the driving safety system
(Y page 66).G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases
the risk of skidding and an accident.
You should therefore adapt your driving
style to the different handling characteris-
tics. Have the brake system checked at a
qualified specialist workshop.
If EBD is malfunctioning, the $ warning
lamp

(Y page 229) lights up while the engine
is running and the display shows a message:
R on vehicles without steering wheel buttons
(Y page 199)
R on vehicles with steering wheel buttons
(Y page 213)
Other driving systems and driving safety sys-
tems then also fail. ESP
®
(Electronic Stability Program)
General notes ESP
®
monitors driving stability and detects a
tendency of the vehicle to understeer or over-
steer (skidding) in good time. If ESP ®
detects
that the vehicle is deviating from the direction
desired by the driver, one or more wheels are
braked to stabilize the vehicle. The engine out-
put is also modified to keep the vehicle on the
desired course within physical limits. ESP ®
can
also stabilize the vehicle during braking.
ESP ®
also monitors traction, i.e. power trans-
mission between the tires and the road sur-
face. The integrated traction control supports
you when pulling away or accelerating on wet,
slippery or slick roads. Should the drive
wheels spin, traction control brakes them indi- vidually. In addition, greater drive torque is
transmitted to the wheel or wheels with trac-
tion. If traction on the road surface is not suffi-
cient, even ESP
®
will not allow you to pull
away without difficulty. The type of tires and
total weight of the vehicle as well as the gradi-
ent of the road also play a crucial role. Trac-
tion control remains active if you deactivate
ESP ®
.
If the h warning lamp in the instrument
cluster goes out before beginning the journey,
ESP ®
is automatically active.
The h warning lamp in the instrument clus-
ter flashes when ESP ®
intervenes:
X do not deactivate ESP ®
under any circum-
stances.
X when driving off, apply as little throttle as
possible.
X adapt your speed and driving style to the
prevailing road conditions.
Important safety notes Observe the important safety guidelines for
the driving safety system (
Y page

66). G
WARNING
If ESP ®
is malfunctioning it will not provide
any vehicle stabilization. There is an
increased risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP ®
checked at a qualified specialist
workshop.
! Do not run the vehicle on a roller dyna-
mometer (e.g. for performance tests). If you
must operate the vehicle on a roller dyna-
mometer, please consult a qualified special-
ist workshop in advance. You could other-
wise damage the drive train or the brake
system.
If ESP ®
is malfunctioning, the h warning
lamp

(Y page 230) lights up continuously
while the engine is running and the display
shows a message.
R on vehicles without steering wheel buttons
(Y page 200)
R on vehicles with steering wheel buttons
(Y page 214) 68
Driving safety systems
Safety

ESP
®
is deactivated if the å warning lamp
in the instrument cluster is lit when the engine
is running.
Only use wheels with the recommended tire
sizes. Only then will ESP ®
function properly.
Deactivating or activating ESP ®G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
Activate ESP ®
as soon as the situations descri-
bed above no longer apply. Otherwise, ESP ®
assistance for stabilizing the vehicle will
remain significantly reduced, even if the vehi-
cle starts to skid.
If you deactivate ESP ®
:
R the å warning lamp in the instrument
cluster lights up
R the ÷ warning lamp in the instrument
cluster flashes if the wheels are spinning
R ESP ®
assistance for stabilizing the vehicle in
the lower speed range up to approximately
37 mph (60 km/h
) is significantly reduced
R engine torque is no longer limited and the
drive wheels are able to spin. The spinning
of the wheels results in a cutting action for
better traction on loose surfaces
R traction control is still activated
R ESP ®
still provides support when you brake
Depending on the equipment in the vehicle,
you can activate or deactivate ESP ®
when the
engine is running by using the å button or
by using the on-board computer:
R on vehicles without steering wheel buttons
(Y page 179)
R on vehicles with steering wheel buttons
(Y page 190) å button (equipment-dependent)
X To activate/deactivate: when the engine
is running, press the å button.
The å warning lamp in the instrument
cluster lights up when ESP ®
is deactivated.
Trailer stabilization Observe the important safety guidelines for
the driving safety system (
Y page

66). G
WARNING
If road and weather conditions are poor,
trailer stabilization will not be able to pre-
vent the vehicle/trailer combination from
swerving. Trailers with a high center of grav-
ity can tip over before ESP ®
can detect this.
There is a risk of an accident.
Always adapt your driving style to the pre-
vailing road and weather conditions.
ESP ®
trailer stabilization counteracts critical
driving situations in good time and thereby
provides considerable assistance when driving
with a trailer. Trailer stabilization is part of
ESP ®
.
If the sensor system and evaluation logic
detect trailer swinging movements, ESP ®
trailer stabilization firstly brakes individual
vehicle wheels in a targeted manner. It thus
counteracts swinging movements. If the
swinging movements do not stop, the vehicle
is braked until the vehicle/trailer combination
is stabilized. If necessary, the vehicle's engine
output is limited.
If your vehicle with trailer (vehicle/trailer com-
bination) starts to swerve, you will be able to
stabilize the vehicle/trailer combination only
by braking. ESP ®
trailer stabilization helps you Driving safety systems
69
Safety Z

X
To unlock the sliding doors and the tail-
gate or rear-end door only
: press the 5
button.
The turn signals flash once.
i If you do not open the vehicle within
approximately 40 seconds of unlocking, the
vehicle will lock again. The anti-theft protec-
tion is activated again.
X To lock centrally: press the & button.
The indicator lamps flash three times if:
R the anti-theft protection is armed.
R all the doors and the liftgate or rear-end
door are closed
X Check the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
The key's factory setting enables you to cen-
trally lock and unlock the following:
R the driver's door and co-driver's door
R the sliding doors
R the tailgate or rear-end door
In an emergency, the driver's door can also be
unlocked manually using the mechanical key
(Y page

72).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
locking-verification signal can be switched on/
off:
R using the on-board computer on vehicles
with steering wheel buttons ( Y page 194)
R at a specialist qualified workshop for vehi-
cles without steering wheel buttons
After unlocking using the remote control, the
surround lighting also goes on in the dark. For
vehicles with steering wheel buttons, the sur-
round lighting can be activated and deactiva-
ted in the on-board computer ( Y page 193).Changing the settings of the locking
system
You can change the settings of the locking
system. Press the % button to unlock:
R the driver's and co-driver's door (Cargo Van)
or
R the driver's door (Passenger Van)
X To change the setting: press and hold
down the % and & buttons simultane- ously until the indicator lamp flashes twice
(Y page

71).
If the setting of the locking system is changed
within the signal range of the vehicle, press
the & or % button to:
R lock or
R unlock the vehicle
The key now functions as follows:
X To unlock the driver's door or front
doors: press the % button once.
X To unlock centrally: briefly press the %
button twice.
X To lock centrally: press the & button.
X To restore factory settings: press and
hold down the % and & buttons
simultaneously until the indicator lamp
flashes twice ( Y page

71).
The key unlocks the vehicle centrally again. Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the key, use the mechanical
key.
The anti-theft alarm system (ATA) is triggered
when you unlock and open the vehicle using
the mechanical key

(Y page 70).
The alarm can be stopped in the following two
ways:
X Press the % or & button on the key.
or X Insert the key into the ignition lock.
Removing the mechanical key 72
Key
Opening and closing