2020 MERCEDES-BENZ METRIS fuel

Vehicle data .......................................
312
Vehicle dimensions ........................... 313
Vehicle emergency locking ................ 73
Vehicle identification number
see VIN
Vehicle identification plate .............. 304
Vehicle key
see SmartKey
Vehicle tool kit
in the seat base ............................. 270
Scope ............................................ 270
Storage location ............................ 270
Stowage compartment in the
rear ................................................ 271
Stowage space in the cargo com-
partment ........................................ 272
Ventilation
see Climate control
Vents
see Air vents
VIN
Engine compartment ..................... 305
Type plate ...................................... 304 W
Warning Stickers

........................................... 29
Warning and indicator lamps
ABS ................................................ 230
Brakes ........................................... 229
Check Engine ................................. 233
COLLISION PREVENTION ASSIST .. 235
Coolant .......................................... 233
Distance warning ........................... 235
Door ............................................... 237
ESP ®
.............................................. 230
ESP ®
OFF ....................................... 232
Fuel tank ........................................ 233
General notes ................................ 227
Overview (vehicle with steering
wheel buttons) ................................. 41
Overview (vehicle without steer-
ing wheel buttons) ........................... 39
Parking brake ................................ 138
PASSENGER AIR BAG OFF ............... 47
Rear door ....................................... 237
Reserve fuel ................................... 233 Restraint system ............................ 232
Seat belt ........................................

228
Sliding door ................................... 237
Steering ......................................... 237
Tire pressure monitor .................... 236
Warranty .............................................. 27
Washer fluid
Adding ........................................... 256
Capacities ...................................... 312
Display messages (vehicle with
steering wheel buttons) ................. 227
Display messages (vehicle with-
out steering wheel buttons) ........... 209
Notes ............................................. 312
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 300
Wheels
Changing a wheel .......................... 297
Checking ........................................ 279
Cleaning ......................................... 266
Important safety notes .................. 278
Interchanging/changing ................ 297
Mounting a new wheel ................... 300
Mounting a wheel .......................... 298
Removing a wheel .......................... 299
Removing and mounting the
spare wheel ................................... 303
Snow chains .................................. 281
Storing ........................................... 298
Tightening torque ........................... 300
Wheel/tire combinations ............... 301
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 215
Display message (vehicle without
steering wheel buttons) ................. 201
Operation ......................................... 53
Windows
see Side windows
Windows misted up
see Climate control
Windshield
Cleaning ......................................... 265
Defrosting ...................................... 121
Windshield
see Windshield Index
25

Mercedes-Benz, LLC has been informed in
writing of the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity
of such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs
resulting from the same or other major
defects or damage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz
Sandy Springs, GA 30328 Maintenance
USA only:
Always bring the Maintenance Booklet with
you when taking the vehicle to a Mercedes-
Benz Commercial Van Center. Your customer
service advisor enters each service into the
Maintenance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes
(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Informa-
tion booklet (Canada). Both are located in your
vehicle document wallet. Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes

(1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if neces-
sary, to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available
for the next owner.
If your vehicle was purchased as a used vehi-
cle, please send us the "Notice of Purchase of
Used Car" from the Service and Warranty
Information booklet or phone the Mercedes-
Benz Customer Assistance Center (USA) on
hotline number 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (Can-
ada) on 1-800-387-0100. Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points: R Service facilities or replacement parts may
not be available immediately.
R Unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic con-
verter.
R The fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Pro-
gram. Please consult a Mercedes-Benz Com-
mercial Van Center for further information, or
write to one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue 28
Introduction

Toronto, Ontario M4G 4C9
Possible hazard due to substances
that are hazardous to health
In compliance with Proposition 65 (“Prop65”),
the following detachable label has been added
to each vehicle sold in California: Proper use
Observe the following information in particular
when operating your vehicle:
R the safety notes in these Operating Instruc-
tions
R the technical data in these Operating
Instructions
R traffic laws and regulations
R laws pertaining to motor vehicles and safety
standards
There are various warning stickers on the vehi-
cle. If you remove the warning sticker, you or
others may not recognize dangers. Do not
move the warning sticker from its original posi-
tion. G
WARNING
Modification to electronic components, their
software or wiring could impair their func-
tion and/or the function of other networked
components. In particular, systems relevant
to safety could also be affected. As a result,
these may no longer function properly
and/or jeopardize the operating safety of
the vehicle. There is an increased risk of
accident and injury. You must not tamper with wiring, electronic
components, or their software. You should
have all work on electrical and electronic
components carried out at a qualified spe-
cialist workshop. G
WARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
Always observe these instructions, even in the
case of vehicles where the load compartment
is not completely separated from the cab.
Partition with door/window: keep the door/
window in the partition closed during trans-
port.
Examples of substances that constitute a
health hazard or react aggressively include:
R Solvents and DEF
R Fuel
R Oil and grease
R Cleaning agents
R Acids Protection of the environment
Economic and environmentally
aware driving
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner Introduction
29 Z

that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affec-
ted by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer
need them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal
when starting the engine.
R do not warm up the engine when the vehi-
cle is stationary.
R drive carefully and maintain a safe dis-
tance from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R change gear in good time and use each
gear only up to Ô of its maximum engine
speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel con-
sumption. Environmental issues and recom-
mendations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment. Operating safety and vehicle
approval
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions
or system failures. There is a risk of an acci-
dent.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist work-
shop.
Airbags and pyrotechnic Emergency Tension-
ing Devices contain perchlorate material,
which may require special handling or environ-
mental protection measures. National guide-
lines must be observed during disposal.
For California, you will find further information
online at: http://www.dtsc.ca.gov Notes on driving
Damage to the vehicle may occur in the follow-
ing cases:
R The vehicle becomes grounded, e.g. on a
high curb or an unpaved road.
R You drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road.
R A heavy object strikes the underbody or
chassis components.
In such situations, the body, frame, under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no 30
Introduction

Indicator and warning lamps
Function Page
:
å ESP
®
OFF 232
;
K High-beam headlamps
101
=
÷ ESP
® 230
?
#! Turn signal
101
A
Parking brake 138
F (USA only)
! (Canada only)
B
Braking 229
$ (USA only)
J (Canada only)
C
Ð Power steering
237
D
ò ABS
230
E
# Battery
204
F
1 Doors
237 Function Page
G
6 Restraint system
46
H
ü Seat belt
228
I
; Check Engine
233
J
? Coolant
233
K
R Rear fog lamp
100
L
O Front fog lamps
100
M
h Tire pressure monitor
236
N
À ATTENTION ASSIST
155
O
æ Reserve fuel
233
P
L Low-beam headlamps
100
Q
T Parking lamps and
license plate lamp
99
i
Corresponding messages may also be
shown in the display (Y page 194).Instrument cluster (vehicles without steering wheel buttons)
39
At a glance

Instrument cluster (vehicles with steering wheel buttons)
Displays and controls
Function Page
:
Speedometer 175
;
Display 183
=
Tachometer 175
?
Coolant temperature gauge 175 Function Page
A
Fuel level
Fuel filler flap location indi-
cator t: the fuel filler
cap is on the left-hand side
B
Adjusts the instrument clus-
ter lighting
174
i
Information on the outside temperature
display can be found under "Outside tem-
perature display"
(Y page 175). 40
Instrument cluster (vehicles with steering wheel buttons)
At a glance

Indicator and warning lamps
Function Page
:
å ESP
®
OFF 232
;
K High-beam headlamps
101
=
#! Turn signal
101
?
Brakes 229
$ (USA only)
J (Canada only)
A
Parking brake 138
F (USA only)
! (Canada only)
B
1 Doors
237
C
ò ABS
230
D
ü Seat belt
228
E
; Check Engine
233 Function Page
F
? Coolant
233
G
R Rear fog lamp
100
H
O Front fog lamps
100
I
h Tire pressure monitor
236
J
6 Restraint system
46
K
÷ ESP
® 230
L
· Distance warning sig-
nal
235
M
æ Reserve fuel
233
N
L Low-beam headlamps
100
O
T Parking lamps and
license plate lamp
99
i
Corresponding messages may also be
shown in the display (Y page 209).Instrument cluster (vehicles with steering wheel buttons)
41
At a glance

ation is not high. Conversely, air bags may be
deployed even though the vehicle suffers only
minor deformation. This is the case if, for
example, very rigid vehicle parts such as longi-
tudinal body members are hit, and sufficient
deceleration occurs as a result.
If the restraint system control unit detects a
side impact or if the vehicle rolls over, the
applicable components of the restraint system
are deployed independently of each other
depending on the apparent type of accident.
R Side impact air bag and pelvis air bag on the
side on which an impact occurs, independ-
ent from the Emergency Tensioning Device
and seat belt usage
The side impact air bag on the front
passenger side deploys under the following
conditions:
- the OCS system detects that the front
passenger seat is occupied or
- the seat belt buckle tongue is engaged in
the belt buckle of the front passenger
seat
R Window curtain air bag on the side of
impact, independently of the use of the seat
belt and independently of whether the front-
passenger seat is occupied
R Emergency Tensioning Devices, if the sys-
tem determines that deployment can offer
additional protection in this situation
R Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the
seat belt
i Not all air bags are deployed in an acci-
dent. The various air bags work independ-
ently of each other.
How the air bag works is determined by the
severity of the accident detected, especially
the vehicle deceleration or acceleration and
the apparent type of accident:
R Head-on collision
R Side impact
R Rollover Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
R the hazard warning lamps are switched on
R the emergency lighting in the interior is acti-
vated
R the vehicle doors are unlocked
R the front side windows are lowered
R air-recirculation mode is activated
R climate control is switched off
R the engine is switched off and the fuel sup-
ply is cut off Children in the vehicle
Important safety notes
Accident statistics show that children secured
on the rear seats are safer than children
secured on the front seats. For this reason,
Mercedes-Benz strongly advises that you fit
the child restraint system to a rear seat. The
child is generally better protected there.
If a child younger than twelve years old and
under 5 ft
(1.50 m) in height is traveling in the
vehicle:
R always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child.
R always observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's instruc-
tions.
R always observe the instructions and safety
notes on the "Occupant Classification Sys-
tem (OCS)" ( Y page 54). G
WARNING
If children are left unsupervised in the vehi-
cle, they could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck by oncoming traffic.
R operate vehicle equipment and become
trapped, for example.60
Children in the vehicle
Safety