2020 MERCEDES-BENZ GLS SUV Owners Manual

Display messages
Possible causes/consequences and M
MSolutions
Á Key not detected (red dis‐
play message) *T
hekey cannot be de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you swit choff the engine:
R You can no lon gerst art the engine.
R You cannot centrally lock theve hicle. #
Ensure that theke y is in theve hicle.
If th eke y de tection function has a malfunction due toast ro ng radio signal source: #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Place theke y in the slot forst arting the engine with theke y (/ page189).
Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot forst arting the engine with theke y (/ page189). 438
Displaymessa ges and warning/indicator lamps

Lights
Display messages
Possible causes/consequences and M
MSolutions
: Left dipped beam (examp le) *T
he cor responding light source is defective. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
% LED light sources: the display message forth e cor responding light appears only when allthe light-emitting
diodes in the light are faulty.
: Malfunction See Owner's
Manual *T
heexterior lighting is malfunctioning. #
Consult a qualified specialist workshop.
* Ve hicles with a trailer hitch: a fuse may haveblown. #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the fuses and replace them if necessary (/ page 390).
:
Automatic driving lights
inoperative *T
he light sensor is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 439

Display messages
Possible causes/consequences and M
MSolutions
: Active Light System inoper-
ative *T
he active headlamp s are malfunctioning. #
Consult a qualified specialist workshop.
: Switch on headlamps *Y
ou are driving without lo w-beam headlamps. #
Turn the light switch totheL orà position.
:
Switch off lights *Y
ou are leaving theve hicle and the lights are still switched on. #
Turn the light switch totheà position.
: Intelligent Light System
inoperative *T
he Intelligent Light Sy stem is malfunctioning. The lighting sy stem continues tofunction proper lywithout the func‐
tions of the Intelligent Light Sy stem. #
Consult a qualified specialist workshop. 440
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Adaptive Highbeam Assist
Plus currently unavailable
See Owner's Manual *A
daptive Highbeam Assist Plus is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page161).
On ce the cause of the problem is no longer present, the sy stem will be available again. The Adaptive Highbeam
Assist Plus available again display message will appear. #
Drive on. #
Operate the high beam manually until Adaptive High Beam Assist Plus is available again.
Adaptive Highbeam Assist
Plus inoperative *A
daptive Highbeam Assist Plus is malfunctioning. #
Consult a qualified specialist workshop.
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a qualified specialist workshop. Climate control
Display messages
Possible causes/consequences and M MSolutions
& inoperative See Owner's
Man. *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine has cooled down, make up tofour attem ptsto
switch on thest ationary heater, waiting se veral minutes between each attem pt. #
Ifth est ationary heater does not swit chon, consult a qualified specialist workshop. Display messages and
warning/indicator lamps 441

Display messages
Possible causes/consequences and M
MSolutions
& inoperative Battery low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched itself off. #
Drive an extended di stance until the battery has reached a suf ficient charge leve l again.
&
inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary heater cannot be swit ched on. #
Refuel theve hicle. Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
Update successfully com-
pleted *I
nstallation of the software update has been successfully comple ted (/ page 321).
Update failed Software
remains unchanged *A
n er ror occur red during ins tallation of the software update (/ page 321).
The pr evious software release remains in place.
Update failed *A
n er ror occur red during ins tallation of the software update (/ page 321).
Make a Mercedes me call via theove rhead control panel (/ page 335).442
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 V
battery may dischar geand it will then be possible tostart theve hicle only with the aid of a second battery
(s ta rting assis tance).
ï Operation only possible in
transmission position P *
The ball neck will not swivel because transmission position h,kor neutral iis selected. #
Dep ress the brake pedal. #
Enga gepark position j.
ï
Trailer coupling extending… *T
he ball neck will retract/ extend.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During
th e swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear.
ï
Check trailer hitch lock *T
he trailer hitch is not operational during a journey with a trailer. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. Display messages and
warning/indicator lamps 443

Display messages
Possible causes/consequences and M
MSolutions #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
Initiate a new swivel mo vement (/ page 296). #
When the display message disappears, couple up the trailer and drive on.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
*T he trailer hitch will not be operational when theve hicle is stationar y. #
Uncouple the coupled trailer and secure it against rolling away. #
Ifth e ball neck has been retracted: initiatea new swivel mo vement (/ page 296).
The ball neck will engage vertically in the loc ked position and then engage beneath the bumper. #
Ifth e ball neck has been extended: initiate a new swivel mo vement (/ page 296).
The ball neck will engage benea th the bumper.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. 444
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
Side running board not
retracted Observe the
excess width of the vehicle *M
ercedes-Maybach vehicles: theru nning boards are not retracted.
R The running boards can be retracted via the multimedia sy stem only when theve hicle is stationary
(/ page 86).
R The running boards and the side skirt must be free of dirt, ice and sno w.Otherwise, they are unable toretract. #
Clean theru nning boards (/ page 369). #
Repeat there traction of theru nning boards (/ page 85).
If th eru nning boards cannot be retracted again, consult a qualified specialist workshop. #
Ifth eru nning boards are not retracted, check theex cess width of theve hicle.
y
Side running board not
extended *M
ercedes-Maybach vehicles: theru nning boards are not extended.
R The running boards extend only when theve hicle is stationar y.
R The running boards and the side skirt must be free of dirt, ice and sno w.Otherwise, they are unable toextend. #
Clean theru nning boards (/ page 369). #
Repeat theex tension of theru nning boards (/ page 85).
If th eru nning boards failto extend again, consult a qualified specialist workshop. #
Ifth eru nning boards are not extended, be pa rticular lycareful when getting in or out. Displ
aymessa ges and warning/indicator lamps 445