2020 MERCEDES-BENZ GLC COUPE maintenance

yo
ur vehicle aswellas on possible vehi‐
cle damag e. QR
code forre scue card
The QRcode issecur edinthefuel filler flap and
on theopposit eside ontheB-pillar .In theeve nt
of an acci dent, rescue services canusetheQR
code toquickl yfind theappr opriatere scue card
fo ryo ur vehicle. Thecurrent rescue cardcon‐
ta ins themos tim por tant informa tionab ou tyo ur
ve hicle inacom pact form ,e.g. thero utin gof the
electr iclines.
Fu rther information canbeobt ained athttp: //
www .mercedes-benz .de/qr-code. Data
storage Electr
oniccontr olunit s Ele
ctro nic contr oluni tsareins talled inyour vehi‐
cle. Some ofthese areneces saryfo rth esaf e
oper ation ofyour vehicle, whilesome assistyo u
when drivin g(dr iver assis tance systems). In
addition, your vehicle prov ides comfort and ent
ertainm ent func tions,whic har ealso made
possible byelectr oniccontrol units.
Elect ronic contr oluni tscont ain da ta memor ies
whic hcan temp orarily orper manent lystor e
te ch nica linf orma tionab ou tth eve hicle's operat‐
ing stat e, com ponent loads, maintenance
re qu iremen tsand tech nica leve nts orma lfunc‐
tio ns.
In gener al,th is inf ormatio ndocum entsth est at e
of acom ponent part,amodul e,asy stem orthe
sur round ingssuc has:
R Operatin gst atus ofsystem com ponen ts(e.g.
fi ll le ve ls, batt eryst atus ,tir epr essur e)
R Status messagescon cerningth eve hicle or
its individua lcom ponent s(e.g. number of
wheel revo lution s/speed, longitudin alacc el‐
er ation ,lat eral acc eler ation ,displa yof fas‐
te ned seatbe lts)
R Malfunctio nsorfaults inim por tant system
com ponen ts(e.g. lights, brak es)
R Information oneve nts lead ing tovehicle
damag e R
System react ionsin spec ialdrivin gsit uatio ns
(e. g.airbag deployment,int erve ntio nof sta‐
bilit ycon trol systems)
R Ambien tcon ditions (e.g.temp eratur e,rain
sen sor)
In addition toprov iding theactual control unit
func tion,th is dat aassis tsthemanuf acturerin
de tecting andrectify ingmal functi onsand opti‐
mizi ngvehicle functions. Themajority ofthis
dat ais temp orar yand isonl ypr ocessed inthe
ve hicle itself. Onlya small portion ofthedat ais
st or ed intheeve ntor fault mem ory.
When your vehicle isser viced, tech nica lda ta
fr om theve hicle canberead out byser vice net‐
wo rkem ployees (e.g. workshops, manufactur‐
er s) or third par ties (e.g. breakdo wnservice s).
Ser vice sinc lude repair services, maintenanc e
pr ocesses ,wa rrant yclaim sand qualit yassur ‐
anc emeas ures, forex am ple. Theread out isper‐
fo rm ed via theleg ally prescr ibed portfo rth e
diagnos ticsconnection intheve hicle. The
re spectiv eser vice networklocations orthird
par ties collec t,pr oces sand usethedat a.The y
documen tte ch nica lst atus esoftheve hicle, Gener
alno tes 27

Ensu
rethefo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly filled.
St arting theve hicl e(R emo teOnline) &
WARNIN GRisk ofcrus hing orentr ap‐
ment dueto unin tentio nalstar tin gof the
engine
Limbs couldbecrushed ortrapped ifth e
engine isstar tedunint entionall ydur ing
ser vice ormaint enanc ewo rk. #
Alw ayssecur eth eengine agains tunin‐
te ntio nalstar tin gbef orecar rying out
maint enanceorrepair work. Re
quirement s:
R Park position 005Disselect ed.
R The anti- theftalar msystem isno tactiv ated. R
The panic alarmisno tactiv ated.
R The hazar dwa rning light sar eswitc hedoff.
R The hood isclos ed.
R The door sar eclos edand locked.
R The windo wsand slidin gsun roof areclosed. #
Startth eve hicle using thesmar tphon e:
Af tereve ryvehicle star t,th eengine runs for
te nminu tes.
Yo ucan carryout amaximum oftwoconsec u‐
tiv est ar tin gatt em pts. The vehicle mustbe star‐
te donc ewit hth eSmar tKey bef oretrying to
st ar tth eve hicle again withth esmar tphon e.You
can stop theve hicle again atanytime.
% Further information canbefound inthe
smar tphone app.
Secur ingtheengine agains tst ar ting before
car rying out maintenance orrepair work: #
Swi tchon thehazar dwa rning light s.
or #
Unloc kth edoor s.
or #
Open aside windo wor thesliding sunroof. Br
eaking-in notes Mer
cede s-AMG vehicl es:obse rveth eno tesin
th eSupplement .Ot her wise, youma yno tre cog‐
nize dangers.
To preser vetheengine during thefirs t
1, 000 miles(1 ,500 km):
R Drive at varying road spee dsand engine
spee ds.
R Drive th eve hicle indrive pr ogr am A
or ;.
R Chang ege ar bef oreth eta ch ome terneedl eis
00C3 ofthewa yto there dar ea oftheta ch ome‐
te r.
R Donotshi ftdo wn age ar man uallyin order to
br ak e.
R Avoid overstrai ning theve hicle, e.g.driving at
full thro ttle .
R Donotde pres sth eaccelera torpeda lpas t
th epr essur epoint (kickdo wn). Dr
iving andparking 15
1

ASS
YSTPL US service interva ldisp lay Fu
nction oftheASS YSTPL US service interva l
displ ay The
ASSYSTPL US service interva ldispla yon the
Ins trument Displaypr ov ides informatio non the
re maini ngtime ordis tance before thene xt
ser vice duedate.
Yo ucan hide this ser vice displa yusing thebac k
butt ononthelef t-hand sideofthesteer ing
wheel.
Depen dingonhowtheve hicle isused, the
ASS YSTPL US service interva ldispla yma y
shor tenth eser vice interva l,e.g. inthefo llo wing
cases :
R Mainl yshor t-dis tance drivi ng
R Whe nth eengine isoftenleft idling forlong
per iods
R Intheeve ntoffreq uent col dstar tphase s
Mer cedes-Ben zre comme ndsavoiding such
oper ating condit ions.
Yo ucan obtain informat ionconcernin gth eser v‐
icing ofyour vehicle from aqu alif ied spec ialist wo
rkshop, e.g.anaut hor ized Mercedes-Benz
Cent er. Displa
yingtheser vice dueda te On-boar
dcom puter:
4 Service 5
ASS YST PLUS
The next ser vice duedateis displa yed. #
Toexitth edisp lay: press thebac kbutt on
on thelef t-hand sideofthesteer ing wheel.
Mak esur eto obser vethefo llo wing further rela‐
te dsubjec t:
R Oper ating theon- boar dcom puter
(/ page24 3). Inf
ormation onregular maintenance work *
NO
TEPrema turewe arthro ugh failur eto
obser veser vice duedates Ser
vice workwhic his no tcar ried out atthe
ri ght time orincom pletely can lead to
inc reased wearand damag eto theve hicle. #
Alw aysobser vethepr escr ibed service
int erva ls. #
Alw aysha ve thepr escr ibed service
wo rkcar ried out ataqu alif ied spec ialist
wo rkshop. Special
service requ irement s The
prescr ibed service interva lis based onnor ‐
mal opera tionoftheve hicle. Maintenance work
will needto be per form ed mor eof tenif th eve hi‐
cle isoper ated under arduous conditions or
incr eased loads.
The ASSYSTPL US service interva ldispla yis onl y
an aid. Thedriver oftheve hicle bearsre sponsi‐
bility asrega rdsto whe ther maint enanc ewo rk
nee dstobe per form ed mor eof tenth an spec i‐
fi ed based ontheactual operating conditions
and/or loads.
Ex am ples ofarduous operating conditions :
R regular citydriving withfreq uent intermedi‐
at estops
R mainly short-distance drivi ng Ma
intena nce and care 41
9

#
Con tinue turnin gcap 1count er-cloc kwis e
and remo veit.
The coolan tle ve lis cor rect inthefo llo wing
cases :
R ifth eengine iscold, uptomar kerbar 2
R ifth eengine iswa rm,up to0.6 in(1.5 cm)
ove rmar kerbar 2 #
Ifnecessar y,add coolant that has been
appr ovedfo rMer cedes-Benz.
R Further information oncoolant
(/ page498). Ad
ding washer fluid tothewindsh ield
wa sher system &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine, the
ra diat orand partsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN G‑Ri sk offire and injuryfrom
wind shieldwa sher concen trat e
Wi ndsh ield wa sher concen trat eis highl y
fl ammab le.Itcoul dign ite if it com esinto
con tact with hotengine component partsor
th eex haus tsy stem. #
Mak esur eth at no wind shieldwa sher
concen trat espills outnext to thefiller
open ing. #
Remo vecap 1bytheta b. #
Addwa sher fluid. 426
Maintenance andcare

The
follo wing settings aremade whencarwash
mode isactiv ated:
R The outside mirrors arefo lded in.
R The rain sen sor isdeact ivat ed topreve nt
au tomatic initiationofthewindshield washer
sy stem.
R The rear wind owwiper isdeact ivat ed.
R Ifopen ,th ewindo wsand thesliding sunroof
ar eclosed.
R The aircon ditionin gsy stem issetto air-reci r‐
culat ionmode .
R Parking AssistPA RK TRONI Cis deac tiva ted.
R Vehicl eswith 360° Camer a:theimag e
fr om thefront issho wnafte rabo uteigh tsec‐
onds.
R Vehicl eswith AIRMA TICorE-AC TIVE
BO DY CONT ROL:theve hicle israised tothe
maximu mpossi blechassis leve l
( / pag e208) .
If one ofthese settings cann otbe car ried out,
th is will beindic ated by% behind there spec‐
tiv ese ttin g. Fr
om aspeed exceeding 12mp h(20 km/h) car
wa sh mode isdeactiv ated aut omatically .
When carwash mode isdeactiv ated thefo llo w‐
ing settings arere se t:
R The outside mirrors fold out.
R The rain sen sor isact ivat ed.
R The rear wind owwiper isact ivat ed.
R The aircon ditionin gsy stem issetto fresh air
mode.
R Parking AssistPA RK TRONI Cis rese tto the
pr ev iousl yselec tedse tting.
R The windo wsand thesliding sunroofremain
closed .
R Vehicl eswith 360° Camer a:theimag e
fr om thefront isswitc hedofffr om aspeed of
11 mp h(1 8 km/h).
R Vehicl eswith AIRMA TICorE-AC TIVE
BO DY CONT ROL:theve hicle islowe redto
th epr ev iousl yse tch assis leve l. Inf
orma tion onusing apo we rwa sher &
WARNIN GRisk ofacci dent whenus ing
hig h-pr essurecle ani ng equipm entwith
ro und -spr ay nozzl es
The waterje tfr om aro und -spr ay nozzl e(d irt
gr ind er) maycau sedama getotires and sus‐
pe nsi on components that isno tvisi ble.
Com ponentsdamag edinthis wa yma yfa il
une xpec tedly. #
Donotus ehigh- pres su re cle ani ng
eq uipme ntwith round -spr ay nozzl esto
cle an your vehicle. #
Damag edtires orsuspension compo‐
nent smus tbe replaced immediat ely. To
avo iddamag eto your vehicle, observethefo l‐
lo wing when usingapo we rwa sher :
R Keep theSmar tKey atleas t10 ft(3 m) away
fr om theve hicle. Other wise theta ilg ate
could openunintentio nally.
R Maint ainadis tance ofat leas t11 .8 in
(30 cm) totheve hicle. 428
Maintenance andcare

No
teson paint work/ma tte finish paint workcar e Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding paintworkdam age
Pa intw ork R
Insect remains: soakwithinsect remo verand rinse offth e
tr ea tedar eas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse offaf te rw ards.
R Tree resin, oils, fuels andgreases: remo veby rubbing gen‐
tl y wi th aclo thsoak edinpe troleum ether orlight erfluid.
R Coolan tand brak efluid: remo vewit hadam pclo thand
cle an water.
R Tarst ains :use tarre mo ver.
R Wax:usesilicone remo ver. R
Donotatt achsticke rs,fi lms orsimilar .
R Remo vedirtimmediat ely, wher eposs ible. 430
Maintenanceand care

Obser
vethefo llo wing informa tion: Cleaning
Avoiding dama getothedecor ative fo il
R Forclea ning, useplenty ofwa terand amild cleaning agent without
add itivesorabr asive subs tances, e.g.a car shampooappr ovedfo r
Mer cedes-Ben z.
R Remo vedirtimmediat ely,wher epossible, whilstavo iding rubbing
to ohar d.Ther eis other wise arisk ofdamagi ngthedecor ativefo il
ir re par ably .
R Ifth er eis dir ton thefinis hor ifth edecor ativefo ilis dull: usethe
Pa int Cleaner recomme ndedandapprove dfo rMer cedes-Benz.
R Insect remains: soakwithinsect remo verand rinse offth etreat ed
ar eas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse offaf te rw ards.
R Toprev ent waterst ains ,dr ya fo il-wr apped vehicle withasof t,
absorbent clothafte reve rycar wash. R
The service life and color ofdecor ativefo ils areim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecorativ efo il. Po lishin gwill have theef fect
of shi ning thefo il-wrapped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ efo ils wit hwa x.Pe rm anen t
st ains mayocc ur. Sc
ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop.
Yo ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer. In
thecase offoil-wrapped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il. %
Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. inan aut hor ized Mercedes-Benz Center. 432
Maintenance andcare