2020 MERCEDES-BENZ GLC COUPE towing

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d).........8
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 10
Ov erhead controlpanel ................................ 12
Doo rcontr olpa nel and seatad jus tment .......14
Emerg enciesand brea kdo wns ............ .......... 16 Digita
lOp erator' sMa nua l......................... 18
Callin gup theDigit alOper ator's Manual ...... 18 Gene
ralno tes... .......................................... 19
Pr otect ing theen vironmen t... ....................... 19
Genui neMer cedes-Ben zpar ts...................... 20
Operat or'sMan ual.......................... .............. 20
Ser viceand vehicle operation ......... .............. 21
Oper ating safety.......... .................................2 2
Decl arati on ofconf ormity forwireless
ve hicle component s... ................................... 24
Dia gno stics con nection .................. .............. 24 Qua
lified speci alistwo rkshop ....................... 25
Cor rect useof theve hicle ............................2 5
Pr oblems withyo ur vehicle ............... ............ 26
Re por tingsaf etydef ects ...............................2 6
Limit edWarrant y.......................................... 26
QR cod efo rre scue card... ............... .............2 7
Dat ast or ag e... ..............................................2 7
Cop yright ...................................................... 30 Occup
antsafety.... .....................................32
Re stra int system .............................. .............3 2
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 34
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 39
PR E-S AFE ®
sy stem ....................................... 46
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................4 8
No teson pets intheve hicle ............ .............6 3 Opening
andclosing .................................. 64
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 64
Doo rs<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 68
Ca rgocom partmen t... ..................................7 2
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 77
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 81Ro
ller sun blinds ...........................................8 5
Anti-t heftpr otect ion .....................................8 5 Seats
andstowing ..................................... 89
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......89
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....90
St eer ing wheel ..............................................9 8
Eas yentr yand exitfeatur e.........................1 00
Oper ating thememor yfunc tion .................. 101
St ow agear eas ............................................ 102
Cup holder.................................................. 119
Ashtr ayand cigarette light er.......................1 20
Soc kets ........... ............................................ 122
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..125
Ins talling/ remo ving thefloor mats .............1 26 Lig
htand visibility ....... ............................ 128
Ext eriorlighti ng............. .............................128
Int erior ligh ting ........................................... 133
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 135
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 137 2
Contents

Oper
ating thesun visor s... .......................... 140 Clim
atecontr ol......................................... 141
Ov ervie wof climat econt rolsy stems ........... 141
Oper ating theclimat econ trol system ......... 142 Dr
ivin gand parking ................................. 148
Dr iving ............ ........................ ............ ........148
DY NA MIC SELE CTswitc h... ........................ 159
Au tomatic transmiss ion.................... .......... 161
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........166
Re fuel ing...... ............................................... 166
Pa rking .......................................................1 68
Dr iving anddriving safetysy stems .............. 177
Tr ailer hitch <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 236
Ve hicle towing instruct ions .........................2 40 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................241
Ins trument Displayove rview .......................2 41
Ov ervie wof thebutt ons onthesteer ing
wheel .................. ........................................2 42
Oper ating theon- boar dcom puter.............. 243 Se
tting thedesign ....................................... 244
Se tting thear ea foradd itional values .........2 45
Ov ervie wof disp lays on themultifunc ‐
tion displa y... .................................... ..........2 45
Ad jus ting theins trument lighting ................2 46
Menus andsubmenus ................................. 246
Hea d-up Display ............ .............................253 Vo
ice Contr olSy stem .............................. 255
No teson oper ating safety................ .......... 255
Ope ratio n........... ................................. .......256
Usi ngtheVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...258
Essenti alvoice com mand s.........................2 59 MBUX
multimedia system ....................... 27 4
Ov ervie wand oper ation .................. ............ 274
Sy stem settings .............................. ............ 310
Fit &Hea lthy <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 319
Na vig ation .......................................... ........324
Te lephon e........................................ ...........3 66
Online andInterne tfunctions ..................... 393
Medi a....... ..................................................400
Ra dio .......................................................... 407 Sound
.........................................................4 15 Maint
enanc eand care..... ........................ 419
ASS YSTPL US service interva ldispla y.........4 19
Engi necompar tment............ ...................... 420
Cl ea ning andcare............ ...........................427 Br
eak down assista nc e............ ................437
Emerg ency............. .....................................437
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011><0011001100110011001100110011001100110011001100110011001100110011
0011>....437
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011>.......443
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 449
Ele ctrica lfu ses ............ ...............................454 Whe
elsand tires ............ ..........................458
No teson noise orunusua lhandling char‐
act eristic s...................................................4 58
No teson regular lyinsp ecting wheels and
tir es ............................................................ 458
No teson sno wch ains ................................ 459
Ti re pressur e.............................................. 460
Loading theve hicle .....................................4 67
Ti re labeling ................................................ 471 Con
tents 3

1
QRcode foraccessi ngthere scue card →
27
2 Safetyve sts →
437
3 Butt ons forth eSOS emer gency callsy stem
and breakdo wnassis tance →
391
4 Checking andadding operati ng fluids →
494
5 Tow- star tin gand towing away →
449
6 Flattir e →
437 7
Startin gassis tance →
447
8 Haza rdwa rning lam ps →
130
9 Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
166
A Tow- star tin gand towing away →
449
B TIREFIT kit →
439 At
aglanc e– Em erge ncie sand brea kdo wns 17

R
Vehicl eswith sliding sunroof:Clo sing the
sliding sunroof.
R Vehicl eswith memor yfuncti on:Moving
th efront passeng erseat toamor efa vo rable
seat position .
R Vehicl eswith multico ntour seat :Incr eas‐
ing theair pressur ein theseat sidebolsters
of theseat backres t.
R PRE-S AFE®
Sound: prov ided that themulti‐
media system isswitc hedon,gener ates a
br iefnoi sesigna lto stimulat eth einnat epr o‐
te ctiv emec hanism ofaper son's hearing.
* NO
TEDama gecau sed byobject sin the
fo ot we llor behin dth eseat The
automatic adjustmentof theseat posi‐
tion mayre sult indamag eto theseat and/or
th eobjec t. #
Stow object sin asuit able place. Re
versing thePRE- SAFE®
sy stem mea sures If
an acc iden tdid notocc ur,th epr e-em ptive
measur esthat we retak en arere ve rsed.
Yo uwill need toper form certainse ttings your‐
self . #
Ifth eseat beltpre-t ension ingisno tre duced,
mo vetheseat backres tbac kslightl y.
The locking mechanism releases. Fu
nction ofPRE-S AFE®
PL US (anticipat ory
occupant protection plus) PRE-
SAFE®
PL US can detect cer tain im pact s,
par ticular lyan imm inentrear impact ,and take
pr e-em ptive measur estoprotect theve hicle
occupants. Thesemeasur escanno tnecessar ily
pr eve ntan imm inentimpact.
PR E-S AFE ®
PL US can implem entthefo llo wing
measur esindepe ndently of eac hot her :
R Tight ening theseat belts onthedr iver's seat
and front passeng erseat.
R Increasin gbr ak epr essur ewhen theve hicle
is statio nary.This brak eapplication iscan‐ celed
automaticall ywhen theve hicle pulls
aw ay.
If an accident didnotoccur ,th epr e-em ptive
measur esthat we retake nar ere ve rsed.
Sy stem limit s
The system will notinitiat ean yaction inthefo l‐
lo wing situat ions:
R when backingup
or
R when theve hicle istowing atrailer andther e
is arisk ofare ar impact
The system will notinitiat ean ybr aking applica‐
tion inthefo llo wing situat ions:
R whils tdr ivin g
or
R when entering orexitin gapar kingspace
while using ActivePa rking Assist Occ
upant safety 47

Fu
nction ofActiv eSpe edLimit Assist %
The follo wing function iscoun try- dependen t
and onlyav ailable incon junction withth e
Dr iving Assi stanc ePa ckag e. If
ach ang ein thespeed limitisde tected and
Ac tiveDis tance AssistDIS TRONI Cis acti vated,
Ac tiveDis tance AssistDIS TRONI Cad apts this
ne wspeed asthestor ed speed. The
driven speed isadjus tedwhen theve hicle is
le ve lwit hth etraf fic sig nat thelat est.In the
case ofsig ns indi cati ngentr yint oan urb anarea ,
th espeed isadap tedaccor dingtothespeed
per mitt edwithin theurban area. The speed limit
displa yin theIns trument Displayis alw aysupda ‐
te dwhen theve hicle isleve lwit hth etra ffic sign .
If th er eis no speed restriction onanunlimited
st re tchof road (e.g.on afree wa y), there com‐
mend edspe edisau tomatical lyadop tedas the
st or ed speed. Thesystem uses thespeed stor ed
on anunlimit edstre tchof road asthere com‐
mend edspe ed. Ifyo udo notalt er thestor ed
speed onanunlimit edstre tchof road, there c‐
omme ndedspeedis80 mph(1 30 km/h) .
If Ac tiveDis tan ceAssi stDIS TRONI Cha sbe en
pu tint opa ssi ve mode bypressing theacceler a‐
to rpeda l,onl yspee dlimi tswhi charehigh er
th an these tspeed areadop ted.
Ac tiveSpe edLimi tAssi stisonl yan aid. The
dr iver isresponsible forke eping asaf edis tance
to theve hicle infront, forve hicle speed andfor
br aking ingood time. Themaximum permissible
speed alsodepends onfact or ssu ch asthero ad
sur face and traf fic condi tions. Sy
stem limit s
Te mp oraryspeed restrictions (e.g.fo ra cer tain
tim eor due towe ather condition s)can notbe
pr oper lyde tected bythesy stem. Themaximum
per missible speedapplying toave hicle witha
tr ailer isno tde tected bythesy stem. Inthese sit‐
uations youmus tadj ustyo ur spee dyo urself . &
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R Inthewe tor infog
R When towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. 19
6
Driving and parking

ex
pect ach ang efrom active to passiv emode or
vice versaat anytim e. If
th edr iver has notst eer edtheve hicle fora
consider ableper iod oftime orhas remo vedth eir
hands from thesteer ing wheel, anoptical warn‐
ing isgiv en firs t. Dis play 1 appear sin themul‐
tifun ction displa y.Ifth edr iver still does notst eer
th eve hicle, orgiv es no conf irmation tothesy s‐
te m, awa rning tone sou nds inad ditio nto the
visu alwa rning mess age.
The warning isno tissued, orisstopped, when
th edr iver giv es con firm atio nto thesy stem:
R The driver steer sth eve hicle. R
The driver presses ast eer ing wheel buttonor
oper ates Touc hCon trol.
If Ac tiveSt eer ing Assis tde tects that asy stem
limit hasbeen reac hed, avisual warning and
wa rning tone isissu ed .
Ac tiveSt eer ing Assis tis onl yan aid. Thedriver is
re sponsible forth edis tance totheve hicle in
fr ont, forve hicle speed, forbr aking ingood time
and forst ay ing inlane. Beforech ang inglane s,
th edr iver mus tmak esur eth at theneighbor ing
lane isfree (glance overth eshoulder).
Sy stem limit s
Ac tiveSt eer ing Assis thas alimit edsteer ing tor‐
qu efo rlat eral gui dance. Insome cases, the
st eer ing interve ntio nis no tsu fficien tto keep the
ve hicle inthelane ortodrive th ro ugh exits.
The system maybe impair edorma yno tfunc tion
in thefo llo wing instan ces:
R The reispoor visibilit y,e.g. due tosno w,rain,
fo g, hea vyspr ay,gr ea tly varying ambien t
light orstro ng sha dows onthero adw ay.
R Ther eis glar e, e.g .fr om oncom ingtraf fic,
di re ct sunli ght orreflect ions. R
Insuf ficie ntroad illumin ation.
R The wind shieldisdir ty,fo gg ed up, damag ed
or coveredin thevicin ityofthecamer a,e.g.
by ast icke r.
R No, orseveral,unc lear lane markingsare
pr esen tfo rone lane, orthemar king sch ang e
qu ickl y, e.g. inacon stru ction area orinter‐
secti ons.
R The lane mar kings arewo rnaw ay,dar kor
co veredup, e.g. bydirtor sno w.
R The distance totheve hicle infront istoo
small andthelane marking sth us can notbe
de tected.
R The road isnar row and windin g.
R Ther ear eobs tacle son thelane orprojec ting
out intoth elane, suchas objec tmar kers.
The system does notpr ov ide assis tance inthe
fo llo wing condition s:
R Ontigh tbends andwhen turnin g.
R When crossin gint ersect ions.
R Attraf fic cir cle sor tollst atio ns.
R When towing atrailer . Dr
ivin gand parking19
9

Ac
tiv atin g/deac tivatin gthe HOL Dfun ction &
WARNIN GRisk ofan acci dent dueto the
HOLD functio nbei ng activ ated whe nyo u
lea vetheve hicle
If yo ulea vetheve hicle while onlyth eHOLD
func tion isbraking theve hicle, theve hicle
can rollaw ay inthefo llo wing situat ions:
R Ifth er eis amalfunct ioninthesy stem or
in thepo we rsupp ly.
R Ifth eHOLD function isdeactiv ated by
depr essing theaccelera torpeda lor brak e
peda l,e.g. byave hicle occupant. #
Alw aysdeactiv ateth eHOLD function
and secur eth eve hicle agains tro lling
aw ay bef orelea ving theve hicle. *
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion. R
The electr icpar king brak eis released.
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The transmis sionisin position 005B,005Eor005C.
Ac tiv atin gthe HOL Dfun ction #
Dep ress thebr ak epedal andafte ra shor t
time quickl ydepr essfurther until the00D9
displa yappear sin themultifunc tiondispla y. #
Release thebr ak epedal.
Deactiv atingtheHOLD function #
Depr esstheacceler ator pedal topull away.
or #
Depr essthebr ak epedal untilthe00D9 dis‐
pla ydisappear sfrom themultifunc tiondis‐
pla y.
The HOLD functionisdeactiv ated inthefo llo w‐
ing situat ions:
R ActiveDis tance AssistDIS TRONI Cis acti va‐
te d.
R The transmission isswitc hedtoposition 005D. Dr
iving andparking205

#
Uncou ple th etra iler . #
Place theco veron theball neckmount . Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (/page44 9)andth e
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 450). 24
0
Driving and parking