The settings dif
fer depending on theve hicle
equipment.
Importing/exporting a user profile
Re quirements:
R There is an Internet connection
(/ page 258).
R A Mercedes me account exists at https://
me.secure.mercedes-benz.com.
R The Personalisation service is active.
R The function is available in your count ry.
Multimedia sy stem:
4 System 5
g Personalisation
5 Manual export/import
Importing a user profile #
Select Import profiles from the server.
The The profile import overwrites the exist-
ing profiles. Do you want to continue? mes‐
sage appears. #
Select Yes.
User profiles are impor ted. Exporting a user profile #
Select Export profiles to the server.
User profiles are expor ted.
% Only individual profiles can be impor ted or
ex por ted. The individual profiles are alw ays
collectively impor ted or expor ted.
% Certain settings, such as address book
ent ries or pr evious destinations from the
navigation sy stem, are not expor ted.
Setting user profile options
Multimedia sy stem:
4 System 5
g Personalisation #
Highlight a profile. #
Select ¥options.
The following options are available:
R Rename
R Delete
R Reset
% The guest profile cannot be dele ted or
re named. So
ftwa reupdates Information on software updates
The multimedia sy
stem displa ysa cor responding
message when a software update isavailable.
Depending on the source, you can per form
va rious update s: Source of
the
update Up
date type
Up dates via mobile
phone Na
vigation map, sys‐
te m updates, Digital
Owner's Manual
Up dates via an exter‐
nal storage medium,
e.g. a USB flash drive Na
vigation maps %
Software updates via mobile phone requ ire
an active Internet connection forth eve hicle.
This is not available in all countries. For fur‐
th er information on connecting tothe Inter‐
net, see (/ page 257). Multimedia sy
stem 197
Ad
vantages of software updates
Software updates ensure your vehicle's tech nol‐
ogy is up-to-date.
In order tocons tantly impr ovethequ ality of our
services you will recei vefuture software updates
fo ryo ur multimedia sy stem, the Mercedes me
connect services and your vehicle's communica‐
tion module. These will be sent to you via the
mobile phone connection in your vehicle and, as
an option, ins talled automaticall y.Yo u can moni‐
to rth est atus of your software updates on the
Mercedes me Portal and find information about
po tential inno vations.
Yo ur advantages at a glance:
R Con veniently recei vesoftware update s via
th e mobile phone network
R Impr ovesth equ ality and availability of
Mercedes me connect services
R Keeps your multimedia sy stem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at https://me.secure.mercedes-
benz.com Car
rying out software updates
Requ irements:
R There is an Internet connection
(/ page 257).
R For automatic so ftwa reupdates: your
ve hicle has a permanently installed commu‐
nication module.
Multimedia sy stem:
4 System 5
Software update
Au tomatic so ftwa reupdates #
Activate Automatic online updates O.
The software upda tes will be downloaded
and ins talled automaticall y.
The cur rent status of the software update is
displa yed.
Manual software updates #
Switch off Automatic online updates ª. #
Select a software update from the list and
st art the update.
Ac tivating a so ftwa reupdate #
Restart the sy stem. Fu
nction of important sy stem updates
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Please ins tallth ese updates, otherwise the
security of your multimedia sy stem cann otbe
ensured.
% If automatic online updates are activated,
the sy stem updates will be downloaded auto‐
matically (/ page198).
As soon as a sy stem update is available for
download, a cor responding message appears on
th e media displa y.
Yo u ha vethefo llowing selection options:
R Download
The sy stem update will be downloaded in the
bac kground.
R Details
Info rm ation about the pending sy stem
update is displa yed.
R Later
The sy stem update can be downloaded man‐
ually at a later time (/ page198). 19 8
Multimedia sy stem
Connecting a mobile phone (au
thorisation
using Secure Simple Pairing) #
Select the mobile phone.
A code is displa yed in the multimedia sy stem
and on the mobile phone. #
Ifth e codes match: confirm the code on
th e mobile phone.
Connecting a mobile phone (authorisation by
entering a passk ey) #
Select the mobile phone. #
Choose a one tosixteen-digit number combi‐
nation as a passk ey. #
On the multimedia sy stem: enter the pass‐
ke y and select a. #
On the mobile phone: enterthe passk ey
again and con firm.
% Upto15 mobile phones can be auth orised
on the multimedia sy stem.
Auth orised mobile phones are reconnected
au tomatical ly. Connecting a second mobile phone (two
phone mode)
Re
quirements:
R Atleast one mobile phone is already connec‐
te dto the multimedia sy stem via Blue tooth ®
.
Multimedia sy stem:
4 Telephone 5
ª Devices #
Select Connect new device. #
Select Start search on the system.
The available mobile phones are displa yed. #
Select the mobile phone. #
Answer theHow would you like to connect
the new device? prompt. #
Toreplace the cur rently connected
mobile phone: selectPhone 1.
The cur rently connected mobile phone is
re placed bythe new mobile phone.
or #
Toconnect the second mobile phone:
select Phone 2.
The new mobile phone is connec ted as
Phone 2. If two mobile phones ha vealready been connec
ted, the second telephone is
re placed bythe new mobile phone.
or #
Touse the mobile phone as an audio
source: selectAudio source (/page 273).
% A mobile phone can be operated bo thas an
audio source as well as telephone in parallel.
% The type of connection forth e connected
mobile phone, forex ample as Phone 1,
Phone 2 or asAudio source , can berede‐
fi ned at any time. (/ page 233).
Fu nctions of the mobile phone in two phone
mode
Fu nctions overview Mobile phone in
the
fo re gr ound Mobile phone in
the
bac kground
Fu llra nge of func‐
tions Incoming calls In
terc hanging mobile phones (two phone
mode)
Re quirements: Multimedia sy
stem 233
#
Connect the mobile phone with the multime‐
dia sy stem via Secure Simple Pairing or the
passk ey (/page 232).
% Ifth e mobile phone supports the Blue tooth®
SA P profile, this is connecte d in preference. #
Ifre qu ired enter and confi rmthe SIM card
PIN.
Only forth e Blue tooth®
SA P profile: the
re ception and call quality are impr oved when
th eve hicle's exterior aerial is connected. #
Only forth e Blue tooth®
SA P profile: if
desired, confirm thequ ery for setting up the
mobile hotspot via business telephony and
make the settings (/ page 259).
% Ifth e mobile phone is connected using the
Blu etoo th®
SA P profile, calls cannot be
made on the mobile phone, since the SIM
card is being used bytheve hicle.
% Ifth e mobile phone is connected using the
Blu etoo th®
SA P profile, this telephone will
no longer ha veany telephony and Internet
functions and it cannot recei veany more
mobile phone data. Tocontinue touse In ter‐ net functions on
the mobile phone, you can
connect it with theve hicle hotspot. In this
wa y,the mobile phone accesses its own
mobile phone data again, albeit using Wi-Fi.
Fo rth is reason, to avoid additional costs,
switch off the automatic download of soft‐
wa reupdates via Wi-Fi on your mobile
phone.
Swit ching between the Blu etooth ®
SA P and
HFP profiles: #
Toswitch toBlue tooth ®
HFP profile: select
th eh symbol in the line of the mobile
phone in theª device manager. #
Toswitch toBlue tooth ®
SA P profile: select
th e symbol in
the line of the mobile
phone in theª device manager. Overview of
the symbols for business teleph‐
ony 1
SIM card connected
2 Mobile phone connected
3 Mobile phone connected in the hands-free
profile
4 Mobile phone authorised
5 SIM card inser ted and activated Multimedia sy
stem 237
in
the second stage toenable an optimal
service.
An ove rview of the data transmit ted can be
fo und in there spective term s of use for
Mercedes me connect services. These can be
obtained in the Mercedes me Portal: https://
me.secure.mercedes-benz.com
Data processing
The data transmitted within the scope of the call
is dele ted from the processing sy stem af terthe
call is finished, in so far as this data is not being
used forot her activated Mercedes me connect
services.
The incident-specific data is processed and
st ored in the Mercedes-Benz Cus tomer Centre
and, if requ ired toprocess the incident, forw ar‐
ded tothe service partner authorised bythe
Mercedes-Benz Cus tomer Centre. Please take
no te ofthe data pr otection information on the
Mercedes me Internet page at https://
www.mercedes.me or in there corded message
immediately af ter calling the Mercedes-Benz
Cus tomer Centre. %
The recorded message is not available in
eve rycountr y. Mercedes me connect
Information on Mercedes me connect
%
Mercedes me connect is not available in
eve rycountr y.Find out at a Mercedes-Benz
service centre if these functions are availa‐
ble in your count ry.
Mercedes me connect consists of multiple serv‐
ices.
Yo u can use thefo llowing services via the multi‐
media sy stem, forex ample:
R Accident and Breakdown Management
R Mercedes-Benz emergency call sy stem (auto‐
matic emer gency call and SOS button in the
ov erhead control panel)
The Mercedes-Benz Cus tomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k. Yo
u can call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(/ page 250).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, alwa ys
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(/ page 254).
Information on Mercedes me connect Acci‐
dent and Breakdown Management
The Accident and Breakdown Management can
include thefo llowing functions:
R Supplement tothe Mercedes-Benz emer‐
ge ncy call sy stem (/ page 254)
If necessar y,the conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect Acci‐
dent and Breakdown Management. Forw ard‐
ing the call is ho wever not possible in all
countries.
R Breakdown assi stance byate ch nician on
location and/or theto wing away oftheve hi‐ Multimedia sy
stem 253
cle
tothe nearest Mercedes-Benz service
cent re
Yo u may be charge dfo rth ese services.
More information about Mercedes me connect
services can be obtained in the Mercedes me
Po rtal: https://me.secure.mercedes-benz.com
Data trans ferre d during Mercedes me con‐
nect call serv ices
The data transfer red during a Mercedes me con‐
nect call depends on:
R The reason for initiation of the call
R The service that is selec ted in thevo ice con‐
trol sy stem
R The activated Mercedes me connect services
Which data is transfer redfo rth e services can be
ta ke n from the cur rently valid term s of use.
These can be obtained in the Mercedes me por‐
ta l: https://me.secure.mercedes-benz.com Mercedes-Benz emer
gency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from the mobile phone network pro‐
viders. Insuf ficient network co verage from the
mobile phone network pr oviders may result in an
emergency call not being transmitted.
The Mercedes-Benz emer gency call sy stem is
av ailable for at least tenye ars starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
% The Mercedes-Benz emerge ncy call system
is activated at thefa ctor y.
Overview of the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access. The emer
gency call can be made au tomatical ly
( / page 254) or manually (/ page 255). Only
make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call
in theeve nt of a breakdown or a similar situa‐
tion.
Displ ays in the media display
SOS READY: eCall available
SOS NOT READY: the ignition is not on or eCall
is not available.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of eCall at: https://www.mercedes-
benz-mobile.com/ext ra/ecall/
% Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter.
Tr iggering an automatic emer gency call
Re quirements:
R The ignition is switched on. 254
Multimedia sy stem
%
Ifth e pr ovider is recognised cor rectly, the
cor rect settings are alre ady entered. Ifthe
access data is not cor rect, you can adjust
th is using the predefined settings. #
Toselect the predefined access data of
th e mobile phone network pr ovider: select
th eö Connectivity submenu. #
Select Predefined settings.
A list of count ries appears. #
Select the count ryofyour mobile phone net‐
wo rkprov ider.
The list of available pr oviders appears. #
Select your mobile phone network pr ovider.
When an overview of the pr ovider settings
appears, make the necessary settings. #
Select Confirm settings.
A confi rmation for successful configura tion
appears.
% Toavo id possible additional costs, set the
access data in the manual confi guration set‐
tings, e.g. theAllow roaming option, accord‐
ing to yo ur data tariff. You can contact your mobile phone network pr
ovider toobtain the
precise access data. #
Confirm the connection with theve hicle hot‐
spot using the security key (/ page193).
% Only for connections using the Blue tooth®
SA P profile: if you use a mobile phone to
pr ov ide the mobile hotspot forth eve hicle,
th is telephone will no longer ha veany teleph‐
ony and Internet functions and it cannot
re cei veany more mobile phone data. Tocon‐
tinue touse In tern et functions on the mobile
phone, you can connect it with theve hicle
hotspot. In this wa y,the mobile phone
accesses its own mobile phone da ta again,
albeit using Wi-Fi. Forth is reason, toavo id
additional costs, switch off the automatic
download of software updates via Wi-Fi on
yo ur mobile phone.
% Setting up the mobile hotspot at a later time
is also possible using theSystem menu
(/ page 190). If required, you can call up
and adjust the access data at a later time in
th e same menu. Switching
the Blu etoo th®
pr ofile
Requ irements:
R The mobile phone supports the DUN and
PA N Blue tooth®
profiles.
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings #
Toswitch from DUN toPAN: select the
mobile phone. #
Select ¥. #
Select Change configuration. #
Activate OAutomatic configuration.
The Internet connection is au tomatical lycon‐
fi gured using thePA N Blue tooth®
profile. #
Toswitch from PANto DUN: select the
mobile phone. #
Select ¥. #
Select Change configuration. #
Deactivate ªAutomatic configuration. #
Select Configure settings using COMAND .260
Multimedia sy stem
#
Remo ve wa rning triangle 2.
Setting up thewa rning triangle #
Fold side reflectors 1upwards toform a tri‐
angle and attach at theto p using upper
press-stud 2. #
Fold legs 3down and out tothe side. Fi
rs t-aid kit (soft-sided) overview The
firs t-aid kit (soft sided) is located on the left
side of the load compartment in thestow age
compartment of service flap 1 behind the
TIREFIT kit. In vehicles with a tyre-change tool
kit, thefirs t-aid kit (soft sided) is located in the
load compartment. Re
moving the fire extinguisher &
WARNING Risk of accident due toan
incor rectly secu redfire extinguisher in
th e driver's foot we ll
A fire extinguisher may impede pedal tr avel
or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle.
The fire extinguisher can be flung around and
injure the driver or other vehicle occupants. #
Alw aysst ore and secure thefire extin‐
guisher in the brac ket. #
Do not remo vethefire extinguisher
while driving. Breakdown assi
stance 303