2020 MASERATI GRANTURISMO service

California Proposition 65 WARNING:
Operating, servicing and maintaining a passenger vehicle or off-road vehicle can expose
you to chemicals including such as, engine exhaust, carbon monoxide, phthalates and
lead, that which are know to the State of California to cause cancer and birth defects or
other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves
or wash your hands frequently when servicing your vehicle. For more information go to:
www.P65Warnings.ca.gov/passenger-vehicle

Dear Customer,
Thank you for choosing a Maserati.
This vehicle represents the result of Maserati's great experience in the design and production of sports, touring and
racing vehicles.
With this manual you will acquaint yourself with the equipment and options of your Maserati in order to take advantage
of its full potential.
The updated version of the onboard documentation can be consulted by accessing the section “SERVICES” on the website
www.maserati.com or by using the specific apps developed for the more common Tablet and Smartphone.
In a dedicated section of this manual you will also find instructions for basic maintenance procedures, in order to ensure
steady levels of performance, quality and safe driving.
Keep in mind that proper maintenance is an essential factor to help preserve the value of the vehicle over time and
protect the environment.
For “Scheduled Maintenance” or any other operation, contact yourAuthorized Maserati Dealer: you can trust our
trained technical staff, who is constantly updated and provided with the required equipment in order to ensure that all
service operations are performed properly and reliably.
The Quick guide and other documents contained in onboard documentation kit are integral part of the vehicle and
should always be kept on board.
WARNING!
California Proposition 65
Operating, servicing and maintaining a passenger vehicle or off-road vehicle can expose you to chemicals including such
as, engine exhaust, carbon monoxide, phthalates and lead, that which are know to the State of California to cause
cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands
frequently when servicing your vehicle.
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1 – Introduction
Consulting the Manual.................................... 6
Abbreviations........................................... 7
Updating............................................... 7
Service and Warranty..................................... 8
Suggestions for Obtaining Service for Your Vehicle............... 8
If You Need Assistance..................................... 9
Warranty Information.................................... 10
Reporting Safety Defects.................................. 10
Parts Service........................................... 11
Aftermarket Parts & Accessories Statement.................... 11
Towing the Vehicle....................................... 12
Symbols............................................... 12
Warnings when driving................................... 14
Maserati Roadside Assistance Program
(available for USA and Canada only)........................ 15
Vehicle Identification Data................................. 17
5

Consulting the Manual
This Owner's Manual illustrates use
and maintenance information related
to all versions of this model. If not
otherwise specified, the information is
valid for all versions.
For an easy identification of the topics,
this Manual is divided into sections
and chapters: each chapter can have
more paragraphs.
Within the text, important warnings
and notes are also easily identifiable
through icons.
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are know to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:www.P65Warnings.ca.gov/passenger-
vehicle
WARNING!
Failure to comply with the instructions
could cause HAZARDOUS SITUATIONS
involving personal and vehicle safety.
ENVIRONMENTAL!
This note indicates the correct
behavior when using the vehicle to
protect the environment.
CAUTION!
Aimed at preventing any damage to
the vehicle and thus hazards involving
the safety of persons.
NOTE:
Additional information regarding the
subject and/or the operation
described.
• “Left” and “right” in this manual,
always refer to the driving direction.
• All indications and images in this
Manual refer to a vehicle with
left-hand drive. On right-hand drivevehicles, some controls are ordered
differently than shown in the
illustrations.
NOTE:
Unlessotherwisespecified, pictures
refer to Sport model.
Introduction
1
6

Abbreviations
Some descriptions and terms with
particular meanings are found in this
manual in abbreviated form.
A/CAir-Conditioning System.
ABSAnti-Lock Braking System.
ALCAdaptive Light Control.
ALRAutomatic Locking Retractor.
ASRAnti-Slip Regulation.
BOSBrake Override System.
CANController Area Network.
CCCruise Control.
CRSChild Restraint System.
DRLDaytime Running Lights.
EBDElectronic Brake-force
Distribution.
ECUElectronic Control Unit.
EDREvent Data Recorder.
EPBElectric Parking Brake.
ESCElectronic Stability Control.
ETDEmergency Tensioning
Device.
FTPFlash To Pass.
HBAHydraulic Brake Assistance.
ICEIncrease Control and
Efficiency.LATCHLower Anchors and Tether
for CHildren.
MILMalfunction Indicator Light.
MTC+Maserati Touch Control Plus.
OBDOn Board Diagnostics.
ORCOccupant Restraint
Controller.
RHDRight-Hand Drive.
SBRSeat Belt Reminder.
TFTThin Film Transistor.
TPMSTire Pressure Monitoring
System.
VINVehicle Identification
Number.
Updating
Constant improvements are being
performed to maintain this vehicle's
high level of quality. Therefore, there
may be differences between this
manual and your vehicle.
Maserati reserves the right to carry
out design and functional changes
and to provide updates or
improvements.
This Owner's Manual illustrates and
describes all versions of the current
vehicle model. Therefore, some of the
equipment and accessories in this
publication may not appear on your
vehicle; please only consider the
information related to your vehicle.
All specifications and illustrations
contained in this manual are as of the
Manual publishing date.
NOTE:
The updated version of the on-board
documentation can be consulted by
accessing the section “SERVICES” on
the websitewww.maserati.comor by
using the specific apps developed for
the more common Tablet and
Smartphone.
Introduction
1
7

Service and Warranty
The information provided in this
manual is limited to instructions and
indications that are strictly required
for vehicle use and proper
maintenance.
By following these instructions
carefully, the vehicle will meet the
owner's satisfaction and best results.
We advise to have all service and
inspections completed only by an
Authorized Maserati Dealer, where
you will find a specially trained staff
and the proper equipment to repair
your vehicle.
Please visit the www.maserati.com to
find the nearestAuthorized Maserati
Dealer.
All features and accessories installed
on the vehicle have been designed by
Maserati engineers and have
successfully passed rigorous tests,
submitted in all conditions of use.
Installing aftermarket components or
accessories not approved by Maserati
may interfere with the vehicle
electronics and compromise driving
safety.
For details and information about the
warranty, please refer to the
“Warranty Card”.AnAuthorized Maserati Dealeris at
your complete disposal for any
information and questions you may
have.
Suggestions for Obtaining
Service for Your Vehicle
Prepare for the Appointment
If warranty work is required, be sure to
have the right papers with you and
take your warranty folder. Not all work
being performed may be covered by
the warranty: therefore discuss
additional charges with the service
manager. It is advisable to keep a
maintenance log of your vehicle’s
service history, as this can often
provide a clue to the current problem.
Prepare a List
Make a written list of your vehicle’s
problems or the specific work you wish
to be performed. If the vehicle has had
an accident or work done that is not
indicated on the maintenance log,
please communicate this to the service
advisor.
Optimize the Requests
If there are a number of items needing
attention, it is advisable to discuss this
with your service advisor to agree on
the order of priorities.
At manyAuthorized Dealers/Service
Centers, it is possible to obtain a
loaner vehicle or a rental vehicle at a
Introduction
1
8

minimal daily charge. If you need a
rental vehicle, it is advisable to make
these arrangements prior to the visit,
for example when you call to set the
appointment.If You Need Assistance
The manufacturer/Maseratiand its
Authorized Dealersset highest priority
to the client’s satisfaction with the
products and services.
Warranty service must be performed
by anAuthorized Maserati
Dealer/Service Center.
Should there be any issues, please
keep in mind that most matters can be
resolved with the following process.
• If for some reason you are still not
satisfied, please contact the general
manager or owner of the Service
Center, it is their responsibility to
assist you.
• If a Service Center is unable to
resolve the issue, you may contact
Maserati Customer Center.
Any communication to theMaserati
Consumer Affairsshould include the
following information:
• Owner’s name and address.
• Owner’s telephone number (home
and office).
• Maserati Service Center name.
• Vehicle Identification Number (VIN).
• Vehicle delivery date and mileage.Contact:
MASERATI North America, Inc.
250 Sylvan Avenue
Englewood Cliffs
NJ 07632
Phone:
Maserati Customer Care
1-877-MY-MASERATI (877-696-2737) or
1-201-510-2369
Introduction
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Warranty Information
Please refer to the Warranty booklet,
included in the Owner’s
documentation kit, for the terms and
provisions of Maserati warranties
applicable to this vehicle and market.
Reporting Safety Defects
NHTSA’s Toll-free Auto Safety
Hotline
If you believe that your vehicle has a
defect which could cause a crash,
injury or death, immediately inform
the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Maserati North America, Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
dealer, or Maserati North America, Inc.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153),
go to http://www.safercar.gov; or write
to: Administrator, NHTSA, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle
safety from http://www.safercar.gov.
Reporting safety defects in Canada
If you believe your vehicle has a defect
that could cause a crash or could cause
injury or death, you should
immediately inform Transport Canadain addition to notifying Maserati North
America, Inc.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada -
Road Safety, 80 rue Noël, Gatineau,
(Quebec) J8Z 0A1.
In Canada
If you believe that your vehicle has a
safety defect, contact the Customer
Service Department immediately.
Canadian customers who wish to
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
Introduction
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