Page 505 of 622

Using Text Messaging
Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
Apple CarPlay (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: Certain features of the system are not
available when you are using Apple CarPlay.
Switching Apple CarPlay Off Select the settings option on the
feature bar.
1. Select
Apple CarPlay Preferences.
2. Switch
Apple CarPlay off. Android Auto
(If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are not
available when you are using Android Auto.
Switching Android Auto Off Select the settings option on the
feature bar.
1. Select
Android Auto. 2. Switch
Android Auto off.
NAVIGATION
Note: For more information, refer to our
website. Select the navigation option on the
feature bar.
502
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3
Page 506 of 622
Map view menu.
A
Zoom out.
B
Zoom in.
C
Route guidance menu.
D
Destination entry menu.
E
503
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3E297557
Page 507 of 622
Setting a Destination
Destination Entry Menu
Description
Item
Enter a destination address.
Search
Display and select from a list of previous destinations.
Previous Destinations
Set your saved home address as your destination
Home
Set your saved place of work as your destination.
Work
Display and select from a list of favorite destinations.
Favorites
504
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3
Page 508 of 622

Setting a Destination Using the Text Entry
Screen
Text entry field.
A
Automatic suggestions based on
the text you enter.
B
Information icon.
C Search.
D
Keyboard settings.
E
Note: Select one of the suggestions to
copy the detail to the text entry field.
You can search by entering all or part of
the destination, such as the Address, POI
Category or Name, Intersection, City,
Latitude/Longitude, etc. Tips: If you do not
specify a location, the system will use the
current vehicle location. You can specify a
location by address, city, state or zip code.
For additional search support, please visit:
support.ford.com.
Note: Press the button in the top right-hand
corner of the main map to display estimated
time of arrival, remaining travel time or
distance to destination. Setting a Destination Using the Map Screen
Re-center the map.
A
Selected location.
B
3D map rotation. Swipe left or right.
C
Start route guidance.
D
Destination name.
E
Select the location on the map.
Select Start to begin route guidance.
505
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3E297558 E297559
Page 509 of 622

Changing the Format of the Map
Display the map in one of the following
formats:
•
A two-dimensional map with the direction
you are traveling toward the top of the
screen.
• A two-dimensional map with north toward
the top of the screen.
• A three-dimensional map with the
direction you are traveling toward the
front.
Zoom
Display more or less detail on the map.
Note: You can use pinch gestures to zoom
in and out. Place two fingers on the screen
and move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out. Route Guidance
Turn indicator. Select to hear the
last voice prompt.
A
Point of interest.
B Estimated time of arrival, distance
to destination or time to
destination.
C
Current road.
D
Mute guidance prompts.
E
Cancel route guidance.
F
Note: To change guidance prompt volume,
turn the volume control when a guidance
prompt plays.
506
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3F
AE297560
Page 510 of 622

Route Guidance Menu
Description
Menu Item
Adjust your map preferences for when route guidance is active.
Screen View
View a full screen map when route guidance is active.
Full Map
View highway exit information for your current route.
Highway Exit Info
View the turn list for your current route. Select a road to avoid it.
Turn List
You can find the SiriusXM Traffic and Travel Link information by pressing this button. This information
requires an active subscription to SiriusXM Traffic and Travel Link. When a route is not active, a list
of nearby traffic incidents displays. When a route is active, you can choose to display a list of traffic
nearby or on the route.
Traffic List
Adjust navigation settings. See Settings (page 513).
Navigation Settings
View information about your current location.
Where Am I?
Cancel route guidance.
Cancel Route
View the entire current route on the map.
View Route
View an alternative route compared to your current one.
Detour
Change the order or remove waypoints.
Edit Waypoints
The system determines the order of waypoints for you.
Optimize Order
Go to the next screen and start the new route.
Go
507
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3
Page 511 of 622

Adjusting the Guidance Prompt Volume
Turn the volume control when a guidance
prompt plays to adjust the volume.
Note:
If you have inadvertently adjusted the
volume to zero, press the turn indicator
button to play the last voice prompt and then
adjust the volume to the desired level.
Muting Guidance Prompts Select the mute option on the
screen to mute guidance prompts.
Note: The system mutes the next and all
future guidance prompts.
Adding Waypoints
You can add a waypoint to a navigation route
as a destination along your route. You can
add up to five waypoints.
1. Select the search option on the map.
2. Set a destination.
3. Select Add Waypoint.
4. Select
Go. Canceling Route Guidance Select the route guidance menu
option on the active guidance
screen.
Select
Cancel Route. Note:
The route guidance menu option is
always in the bottom right-hand corner of
the main map. cityseeker
(If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
Canada and 15 in Mexico). cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants, hotels
and attractions.
When you have selected a point of interest,
the location and information appear, such as
address, phone number and a star rating.
Press
More Information to see a photo, a
review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
508
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3 E294817 E225487
Page 512 of 622

For restaurants, cityseeker can provide
information such as star rating, average cost,
review, handicap access, hours of operation,
and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•
Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of operation
and admission price. SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate and
subscribe to receive SiriusXM Traffic and
Travel Link information. It helps you locate
the best gas prices, find movie listings, get
current traffic alerts, view the weather map,
get accurate ski conditions and see current
sports scores.
The system calculates a reasonable efficient
route based on available speed limits, traffic,
and road conditions. You may know a local
short cut that is more efficient at a given time
than the route provided by SYNC 3, but you
should expect a slight difference in minutes
or miles with the SYNC 3 route. Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which
provides additional information about certain
places of interest, for example restaurants,
hotels and tourist sites. Points of interest that
have Michelin travel guide information
display a button to show you more
information. Push the button to see the
additional information. If you have paired
your phone with the system, you can press
the phone button to directly establish a call
with the selected point of interest.
Navigation Map Accuracy and Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to HERE
by going to www.here.com. HERE evaluates
all reported map errors and responds with
the result of their investigation by e-mail.
509
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3