2020 LINCOLN NAUTILUS service

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that can
call for help if you are in an accident. If a
crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts [if
equipped], or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth enabled phone. You can learn
more about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off, the triggers
for 911 Assist. If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone. SYNC will then attempt to call the
emergency services. Before making the call:
•
SYNC provides a short window of time,
about 10 seconds, to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to
immediately provide your name, phone
number and location, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 10). EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911 Assist
to make an emergency call if you can do
it yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing 911 Assist

The remote start system does not work if:
•
The ignition is on.
• The alarm system is triggered.
• You switch off the feature in the
information display. See General
Information (page 116).
• The hood is open.
• The transmission is not in park (P).
• The vehicle battery voltage is too low.
• The service engine soon light is on.
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound. To remote start your vehicle:
1. Press the lock button.
2.
Press the remote start button twice. The
exterior lamps flash twice.
The horn sounds if the system fails to start.
See
General Information (page 116).
The power windows do not work during
remote starting and the radio does not turn
on automatically.
The parking lamps remain on and the vehicle
will run for 5, 10, or 15 minutes, depending
on the setting.
See General Information
(page 116). Extending the Vehicle Run Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
you programmed the duration to last 10
minutes, the second 10 minutes will begin
after what is left of the first activation time.
For example, if your vehicle had been
running from the first remote start for 5
minutes, your vehicle continues to run now
for a total of 20 minutes. You can extend
the remote start up to a maximum of 35
minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning the Vehicle Off After Remote
Starting
Press the button once. The
parking lamps turn off.
You may have to be closer to your
vehicle to remotely switch off your vehicle
after remote starting. This is due to the
added noise of your running vehicle.
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Liftgate Ajar
Illuminates when the liftgate is not
completely closed.
Low Beam Malfunction Warning It will illuminate when there is a
malfunction with the low beam
headlamp bulb.
Low Fuel Level Warning Lamp If it illuminates when you are
driving, refuel as soon as possible.
Low Tire Pressure Warning Lamp It illuminates when your tire
pressure is low. If the lamp remains
on with the engine running or
when driving, check the tire pressure as soon
as possible. It also illuminates momentarily
when you switch the ignition on to confirm
the lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system checked
by your authorized dealer. Low Washer Fluid Level Warning Lamp It illuminates when the washer fluid
is low.
Oil Pressure Warning Lamp It illuminates when you switch the
ignition on.
If it illuminates when the engine is
running this indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch the engine off. Check the engine
oil level. If the oil level is sufficient, this
indicates a system malfunction. Have your
vehicle checked as soon as possible.
See Engine Oil Check (page 327).
Parking Lamps It illuminates when you switch the
parking lamps on.Powertrain Fault Illuminates when the system
detects a powertrain or an AWD
fault. Contact an authorized dealer
as soon as possible.
Rear Fog Lamp Indicator
(If Equipped) It illuminates when you switch the
rear fog lamps on.
Service Engine Soon If it illuminates when the engine is
running this indicates a
malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system. If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration
and have your vehicle serviced immediately.
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Press the OK button to acknowledge and
remove some messages from the information display. Other messages will be removed
automatically after a short time.Certain messages need to be confirmed
before you can access the menus.
Active Park Action
Message
The system has detected a fault that requires service. Have the system checked by an authorized dealer.
Active Park Fault
Adaptive Cruise Control Action
Message
A radar malfunction is preventing the adaptive cruise from engaging. Se\
e Using Adaptive Cruise Control
(page 235).
Adaptive Cruise Malfunction
Front Sensor Not Aligned Conditions exist such that the adaptive cruise cannot function properly.
See Using Adaptive
Cruise Control (page 235).
Adaptive Cruise Not Available
The radar is blocked because of poor radar visibility due to bad weather or ice/mud/water \
infront of radar. Driver can typically clean the sensor to resolve.
See Using Adaptive Cruise
Control (page 235).
Adaptive Cruise Not Available Sensor
Blocked See Manual
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Information Displays

Adaptive Steering
Action
Message
The adaptive steering system detects a difference between steering wheel\
angle and the desired
road wheel angle. The steering wheel adjusts itself to correct this difference. This adjustment is part of normal system operation.
Adaptive Steering Initialization
The adaptive steering system is off. It is possible that the steering wheel may not be straight
when you drive the vehicle straight ahead. If this message persists, see\
an authorized dealer.
Adaptive Steering Fault Service Required
The adaptive steering system integrity cannot be verified. Do not drive \
the vehicle and contactan authorized dealer immediately.
Adaptive Steering Loss Do Not Drive
Airbag Action
Message
Objects are by the passenger seat. After the objects are moved away from\
the seat, if the warningstays on or continues to come on contact an authorized dealer as soon as\
possible.
Occupant Sensor BLOCKED Remove
Objects Near Passenger Seat
Alarm Action
Message
The alarm has been triggered due to unauthorized entry. See Anti-Theft Alarm (page 84).
Vehicle Alarm To Stop Alarm, Start Vehicle.
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Information Displays

Automatic Engine Shutdown
Action
Message
The engine is getting ready to shut off.
Vehicle Shuts Off In {seconds:#0} Seconds
The engine has shut off to help increase fuel economy.
Vehicle Shut Off to Save Energy
The engine is getting ready to shut off. You can press OK on the left steering wheel button tooverride the shut down.
Vehicle Shuts Off in {seconds:#0} Seconds
Press Ok to Override
AWD Action
Message
Displays when the system automatically disables to protect itself. This may be caused by operating
the vehicle with the compact tire installed, if the system is overheatin\
g or if there is an issue withanother vehicle system preventing AWD operation. The system resumes norm\
al operation and clears this message after cycling the ignition on and off and driving a \
short distance with the
road tire re-installed, after the system is allowed to cool or after the\
other vehicle system issues are resolved.
AWD OFF
Displays in conjunction with the powertrain malfunction or reduced power\
light when the systemis not operating properly. If the message stays on or continues to come on, contact your authorized dealer as soon as possible.
AWD Malfunction Service Required
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Information Displays

Battery and Charging System
Action
Message
The charging system needs servicing. If the warning stays on or continue\
s to come on, contactan authorized dealer as soon as possible.
Check Charging System
The charging system needs servicing. If the warning stays on or continue\
s to come on, contactan authorized dealer as soon as possible.
Charging System Service Soon
The charging system needs servicing. Contact an authorized dealer as soo\
n as possible.
Charging System Service Now
The battery management system determines that the 12V battery is at a lo\
w state of charge.
Start the engine to charge the battery or charge the battery using an aft\
ermarket battery charger.
This message clears once you restart your vehicle and the battery state \
of charge has recovered.
Battery State of Charge Low
The battery management system determines that the battery is at a low st\
ate of charge. Turn
the ignition off as soon as possible to protect the battery. This message will clear once the vehicle
has been started and the battery state of charge has recovered. Turning off unnecessary electrical loads will allow faster battery state-of-charge recovery.
Turn Power Off To Save Battery
Displayed when the battery management system detects an extended low-vol\
tage condition.Various vehicle features will be disabled to help preserve the battery. Turn off as many of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal.
Low Battery Features Temporarily Turned
Off
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Information Displays

Blind Spot Information and Cross Traffic Alert System
Action
Message
A fault with the system has occurred. Contact an authorized dealer as so\
on as possible.
Blindspot System Fault
The system sensors are blocked. Contact an authorized dealer as soon as possible. See Blind
Spot Information System (page 253).
Blindspot Not Available Sensor Blocked
See Manual
The system detects a vehicle.
See Blind Spot Information System (page 253).
Vehicle Coming From X
The blind spot information system and cross traffic alert system sensors\
are blocked. See BlindSpot Information System
(page 253).
Cross Traffic Not Available Sensor Blocked
See Manual
A fault with the system has occurred. Contact an authorized dealer as so\
on as possible.
Cross Traffic System Fault
Doors and Locks Action
Message
The door listed is not completely closed.
X Door Ajar
The driver’s door is opened, your vehicle is in park and the engine is on.
Engine ON
Displays when the hood is not completely closed.
Hood Ajar
Displays when the door switches have been disabled.
Switches Inhibited Security Mode
There is a system malfunction with the child locks. Contact an authorize\
d dealer as soon as possible.
Child Lock Malfunction Service Required
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Information Displays