MyKey – Troubleshooting
...........................68
Doors and Locks
Locking and Unlocking ................................
70
Keyless Entry ...................................................
74
Liftgate
Power Liftgate .................................................
78
Security
Passive Anti-Theft System ...........................
82
Anti-Theft Alarm .............................................
84
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
85
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column
........................................................................\
85
Audio Control .................................................
86
Voice Control ..................................................
87
Cruise Control .................................................
87Cruise Control - Vehicles With: Adaptive
Cruise Control With Lane Centering
........................................................................\
.
88
Information Display Control ........................
88
Heated Steering Wheel ...............................
89
Horn ..................................................................
89
Wipers and Washers
Windshield Wipers ........................................
90
Autowipers .......................................................
91
Windshield Washers .....................................
92
Rear Window Wiper and Washers ............
92
Lighting
General Information ......................................
94
Lighting Control .............................................
94
Autolamps .......................................................
95
Instrument Lighting Dimmer .......................
96
Headlamp Exit Delay ....................................
96
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ..............
96
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
96 Front Fog Lamps
............................................
97
Adaptive Headlamps ....................................
97
Direction Indicators .......................................
98
Welcome Lighting ..........................................
98
Interior Lamps .................................................
98
Ambient Lighting ...........................................
99
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
101
Switching Automatic High Beam Control On and Off ..................................................
101
Automatic High Beam Control Indicators .......................................................................
102
Overriding Automatic High Beam Control .......................................................................
102
Windows and Mirrors
Power Windows ............................................
103
Global Opening and Closing .....................
104
Exterior Mirrors .............................................
104
Interior Mirror ................................................
106
Sun Visors ......................................................
107
Moonroof ........................................................
107
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Table of Contents
Instrument Cluster
Gauges
...........................................................109
Warning Lamps and Indicators ...................
111
Audible Warnings and Indicators ..............
115
Information Displays
General Information ......................................
116
Information Messages ................................
122
Climate Control
Automatic Climate Control ........................
142
Hints on Controlling the Interior Climate .......................................................................
143
Heated Windshield ......................................
144
Heated Rear Window ..................................
144
Heated Exterior Mirrors ..............................
144
Cabin Air Filter ..............................................
145
Remote Start ..................................................
145
Seats
Sitting in the Correct Position ...................
147
Head Restraints ............................................
148
Power Seats ....................................................
151Memory Function
.........................................
154
Rear Seats ......................................................
158
Heated Seats ................................................
159
Climate Controlled Seats ...........................
160
Garage Door Opener
Universal Garage Door Opener ...............
162
Auxiliary Power Points
Auxiliary Power Points ................................
166
Wireless Accessory Charging ...................
167
Storage Compartments
Glove Compartment ....................................
170
Center Console .............................................
170
Overhead Console ........................................
171
Rear Seat Armrest .........................................
171
Starting and Stopping the Engine
General Information .....................................
172
Keyless Starting ............................................
172
Starting a Gasoline Engine ........................
173Engine Block Heater
...................................
176
Unique Driving Characteristics
Auto-Start-Stop .............................................
178
Fuel and Refueling
Safety Precautions ........................................
181
Fuel Quality ....................................................
182
Fuel Filler Funnel Location ........................
182
Running Out of Fuel ....................................
183
Refueling ........................................................
184
Fuel Consumption ........................................
187
Engine Emission Control
Emission Law .................................................
188
Catalytic Converter ......................................
189
Transmission
Automatic Transmission .............................
192
All-Wheel Drive
Using All-Wheel Drive .................................
199
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Table of Contents
Vehicles With a Modem
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could include
information that identifies your vehicle, the
SIM and the electronic serial number of the
modem. Cell phone network service
providers could have access to additional
information, for example, cell phone network
tower identification. For additional
information about our privacy policy, visit
www .ConnectedLincoln. com or refer to your
local Lincoln website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle data
by changing the modem settings. See
Network Connectivity (page 412). . Note:
The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .ConnectedLincoln. com .
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your device
through the system.
See Apps (page 468).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number of
your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We retain it only as long as necessary to provide
the service, to troubleshoot, for continuous
improvement and to offer you products and
services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to that
cell phone. The cell phone profile enables
more mobile features and efficient operation.
The profile contains, for example, data from
your phonebook, read and unread text
messages and call history, including history
of calls when your cell phone was not
connected to the system.
If you connect a media device, the system
creates and retains a media device index of
supported media content. The system also
records a short diagnostic log of
approximately 10 minutes of all recent system
activity.
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Introduction
Direction indicators. See Direction Indicators (page 98).
A
Audio control.
See Audio Control (page 86). Voice control. See Voice Control (page 87).
B
Instrument cluster.
See Gauges (page 109). See Warning Lamps and Indicators (page 111).
C
Information display control.
See Information Display Control (page 88).
D
Wiper lever.
See Wipers and Washers (page 90).
E
Automatic transmission.
See Automatic Transmission (page 192).
F
Information and entertainment display.
See General Information (page 429).
G
Hazard flashers.
See Hazard Flashers (page 289).
H
Climate control.
See Climate Control (page 142).
I
Audio unit.
See Audio Unit (page 419).
J
Start button.
See Keyless Starting (page 172).
K
Information display control.
See Information Display Control (page 88).
L
Horn.M
Cruise control.
See What Is Cruise Control (page 234).
N
Steering wheel adjustment.
See Adjusting the Steering Wheel (page 85).
O
Liftgate control.
See Power Liftgate (page 78).
P
Parking brake.
See Electric Parking Brake (page 205).
Q
Lighting control.
See Lighting Control (page 94). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 96).
R
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing At a Glance
WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number. Note:
If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing 911 Assist
WARNING: If the battery
compartment does not securely close, stop
using the remote control and replace it as
soon as possible. In the meantime, keep
the remote control away from children.
Failure to follow this instruction could result
in personal injury or death.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
A message appears in the information
display when the remote control battery is
low.
See General Information (page 116).
The remote control uses one coin-type
three-volt lithium battery CR2450 or
equivalent. 1.
Push the release button and pull the key
blade out. 2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Keys and Remote ControlsE305199 E303824
The remote start system does not work if:
•
The ignition is on.
• The alarm system is triggered.
• You switch off the feature in the
information display. See General
Information (page 116).
• The hood is open.
• The transmission is not in park (P).
• The vehicle battery voltage is too low.
• The service engine soon light is on.
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound. To remote start your vehicle:
1. Press the lock button.
2.
Press the remote start button twice. The
exterior lamps flash twice.
The horn sounds if the system fails to start.
See
General Information (page 116).
The power windows do not work during
remote starting and the radio does not turn
on automatically.
The parking lamps remain on and the vehicle
will run for 5, 10, or 15 minutes, depending
on the setting.
See General Information
(page 116). Extending the Vehicle Run Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
you programmed the duration to last 10
minutes, the second 10 minutes will begin
after what is left of the first activation time.
For example, if your vehicle had been
running from the first remote start for 5
minutes, your vehicle continues to run now
for a total of 20 minutes. You can extend
the remote start up to a maximum of 35
minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning the Vehicle Off After Remote
Starting
Press the button once. The
parking lamps turn off.
You may have to be closer to your
vehicle to remotely switch off your vehicle
after remote starting. This is due to the
added noise of your running vehicle.
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Keys and Remote ControlsE138626 E138625
You can disable or enable the remote start
system through the information display. See
General Information (page 116).
Remote Control Feedback (If Equipped)
An LED on the remote control provides status
feedback of remote start or stop commands. Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green Memory Feature
You can program your remote control to
recall memory positions. See Memory
Function (page 154).
Remote Control Information Messages Action
Message
Displays when the remote control battery requires replacing.
Key Battery Low Replace Soon
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Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Keys and Remote Controls