7-4
Using the UVO menu
You can use UVO services via the UVO
menu in your system.
Starting the UVO menu
On the Home screen, press All
Menus > UVO .
a
g
b
ecfd
h
a Display the options list.
User′s Manual on Web (QR Code) :
Access the web manual via the QR
code. For safety reasons, you can
access the QR code only when your
vehicle is stationary.
b Return to the previous level.
c Call the UVO Center for vehicle towing
and other services.
> See ″Contacting
roadside assistance.″
d Check your vehicle for any issues and
view the diagnosis.
> See ″Diagnosing
your vehicle .″
e View maintenance service intervals
for your last and next scheduled
maintenance.
> See ″Checking
maintenance service intervals .″
f Call the UVO Center to request help
or make inquiries while using UVO
services or your account.
> See
″ Contacting the virtual assistant .″
g Call the UVO Center to request help
or make inquiries regarding service
activation and UVO services.
h Access UVO services to use it in your
system, activate the automatic 911
connection feature, or access modem
information.
> See ″Configuring the UVO
settings.″
\334 Warning
Distracted driving can result in a loss of
vehicle control, leading to an accident,
severe bodily injury, or death. The driver′s
primary responsibility is the safe and
legal operation of the vehicle, and the
use of any vehicle systems, including the
touch screen and steering wheel controls,
which take the driver′s eyes, attention,
and focus away from the safe operation of
the vehicle, or which are not permissible
by law, should never be used during the
operation of the vehicle.
\333Note
Use the UVO features in the system when
your vehicle is parked with the engine
running.
9-2
Troubleshooting
Before reporting a malfunctioning system, refer to the following table for troubleshooting
tips. If the problem persists or you are unable to locate your specific need, contact your
place of purchase or dealer.
Sound and display
SymptomPossible causeSolution
No sound System turned off
Ensure that the engine start/stop button
is set to "ACC" or "ON.″
Press the Power button to turn on the
system.
Low volume level Turn the Volume knob on the control panel
to adjust the volume.
System muted Press the Mute button on the steering
wheel to unmute the system.
Sound is heard from
only one speaker. Unbalanced sound
outputOn the Home screen, press All Menus
>
Setup > Sound > Position and change the
settings to adjust the sound balance.
Sound is cut off or
a distorted noise is
heard. System vibration
This is not a malfunction. Vibration can
cause distortion and even cut off sound.
The system will function normally when the
vibration stops.
The image quality is
deteriorated. System vibration
This is not a malfunction. Vibration can
cause distortion. The system will function
normally when the vibration stops.
Aged or
deteriorated
screen If the problem persists, contact your place
of purchase or dealer.
Small red, blue, or
green dots appear on
the screen. Because the LCD is manufactured with
technology requiring extremely high pixel
density, dead, stuck or poorly lit pixels may
occur. The permitted amount is no more
than 0.01% of the total pixels.
