2020 KIA NIRO PHEV Owners Manual

Specifications, Consumer information, Reporting safety defects
12
8
A compressor label informs you the
type of compressor your vehicle is
equipped with such as model, suppli-
er part number, production number,
refrigerant (1) and refrigerant oil (2). The refrigerant label is located on
the underside of the hood.
❈
For more details, refer to “Air
Conditioning refrigerant label” in
chapter 4.
REFRIGERANT LABEL
ODEP089004L
AIR CONDITIONER
COMPRESSOR LABEL
ODE086005L

813
Specifications, Consumer information, Reporting safety defects
Roadside Assistance is provided on all new current
model year Kia Vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into use (in-
service date), whichever is earlier, for a period of 60
months or 60,000 miles, whichever is earlier, subject to
the terms, conditions and exclusions set forth in the Kia
Warranty and Consumer Information Manual applicable
to your model year vehicle.
KMA reserves the right to limit or deny services or other
benefits to any owner or driver when, in KMA's judgment,
the claims and/or service requests are excessive in fre-
quency or type of occurrence.
Toll free consumer assistance
Kia's toll-free Consumer Assistance hot line is staffed
from 5:00 AM to 6:00 PM PST, Monday through Friday
and is accessible by dialing 1-800-333-4Kia (4542).
For more information regarding assistance available,
please refer to your Kia Warranty & Consumer
Information Manual.
Emergency roadside assistance
Kia's toll free Roadside Assistance hot line is staffed 24
hours a day, 365 days a year and is accessible by dialing
1-800-333-4Kia (4542).
Please note that you must provide your Vehicle
Identification Number (VIN) to verify coverage at the time
of your call. The VIN can be found on the dash of your
vehicle on the driver’s side, on the door jamb of the dri-
ver’s door, your vehicle’s registration or proof of insur-
ance card.
Kia utilizes a network of over 30,000 roadside assistance
providers. Should you accidentally run out of fuel, require
a battery jump, or need help changing a tire, a Kia
Roadside Assistance Representative will dispatch some-
one to deliver a small quantity of gas, change a flat tire
with your inflated spare, or arrange a battery jump to
allow you to proceed to your destination. We have access
to a network of over 10,000 locksmiths to help you should
you become locked out of your Kia.
In the event that mechanical difficulty renders your vehi-
cle undriveable due to a warranty-related concern, Kia’s
Roadside Assistance Representative will arrange to
transport your vehicle to the nearest Kia dealer or to an
authorized Kia alternative service location.
CONSUMER ASSISTANCE (U.S. ONLY)

Specifications, Consumer information, Reporting safety defects
14
8
Your vehicle must be accessible to our dispatch transport
vehicle, as determined by our driver, to receive this serv-
ice.
✽ ✽
NOTICE
Roadside Assistance benefits are not available for any
Kia vehicle that has ever been or should be issued a “sal-
vage” title or similar “branded” title under any state’s
law or has been declared a “total loss” or equivalent by
a financial institution or insurance company.
Trip interruption
Trip interruption expense benefits are provided in the
event that a warranty-related disablement occurs more
than 150 miles from your home, and the repairs require
more than 24 hours to complete. Reasonable reimburse-
ment is included for meals, lodging, or rental vehicle
expenses. Trip interruption coverage is limited to $100
per day subject to a three day maximum limit per incident.
You must contact the Kia Roadside Assistance Center to
obtain pre-authorization of expenses. Once the Kia
Roadside Assistance Center gives authorization for trip
interruption benefits, they will assist you in making the
necessary arrangements. Insurance deductibles,
expenses, and claims paid by your insurance company or
other providers are not eligible for reimbursement.
Fleet vehicles are excluded from reimbursement under
Kia’s Trip Interruption Policy.

815
Specifications, Consumer information, Reporting safety defects
Registering your vehicle in a foreign country
If you plan to register your vehicle in a foreign country,
you should confirm that it conforms to the regulations in
that country. Even if you successfully register the vehicle
in a foreign country, you may experience the following
problems and should therefore consider the possibility of
having to deal with them:
1. The fuel specified for your vehicle may be unavailable.If other than the specified fuel is used, it could cause
damage to the engine, the fuel injection system, and
other fuel-related parts which may not be covered
under your New Vehicle Emissions Limited Warranty.
2. We must, therefore, clearly state that when you leave the country in which you purchased your Kia new and
register it in another country, problems arising from the
use of fuel other than the specified fuel are not subject
to manufacturer’s warranty. Because vehicles like
yours may not be marketed in the new country of reg-
istration, parts, servicing techniques and tools neces-
sary to maintain and repair your vehicle may be
unavailable.
Even if vehicles like yours are sold there, mechanical
specifications required by the government may vary
enough from the country of purchase to cause addi-
tional problems. 3. There may not be an Authorized Kia Dealer in the area
in which you plan to register your vehicle. You may
additionally experience difficulty in obtaining services
in a foreign country for any number of reasons.
Further, we cannot assume any responsibility for prob-
lems that result from unsatisfactory service or lack of
service outside of the United States.

Specifications, Consumer information, Reporting safety defects
16
8
The electrical system of your vehicle is designed to per-
form under all reasonably expected operating conditions.
However, before any additional electrical equipment is
installed in your vehicle, consult an Authorized Kia
Dealer, in order to ensure that you do not void your war-
ranty.
Certain electrical equipment, or the way in which it is
installed, may adversely affect the operation of your vehi-
cle, including such systems as the engine control system,
the audio system and the electrical charging system and
thus potentially void all or part of your warranty.
We assume no responsibility for any expense you may
incur or for any malfunction of your vehicle or any of its
components or systems that may result from the installa-
tion of additional electrical equipment that is not supplied,
or recommended for installation by, Kia.Installation of a mobile two-way radio system
If a mobile two-way radio system is installed improperly,
or if an excessively powerful type of system is used, other
electronic systems may be adversely affected. To avoid
damage to your vehicle, consult an Authorized Kia Dealer
concerning the proper equipment and installation.
Kia motor vehicles are designed and manufactured to
meet or exceed all applicable safety standards.
For your safety, however, we strongly urge you to read
and follow all directions in this Owner's Manual, particu-
larly the information under the headings "NOTICE",
"CAUTION" and "WARNING".
If, after reading this manual, you have any questions
regarding the operation of your vehicle, safety issues and
defects please contact your Kia's toll-free Consumer
Assistance hot line as below:
National Consumer Affairs Manager
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4Kia (4542)
ELECTRICAL EQUIPMENT (U.S. ONLY)

817
Specifications, Consumer information, Reporting safety defects
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Kia
Motors America, Inc.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy cam-
paign. However, NHTSA cannot become involved in indi-
vidual problems between you, your dealer, or Kia Motors
America, Inc.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.gov; download the
SaferCar mobile application; or write to: Administrator,
NHTSA, 1200 New Jersey Ave. SE., Washington, DC
20590. You can also obtain other information about
motor vehicle safety from http://www.safercar.gov.The following publications are available on
www.KiaTechinfo.com
Service manual:
This manual covers maintenance and recommended pro-
cedures for repair to engine and chassis components. It
is written for the Journeyman mechanic, but is simple
enough for most mechanically inclined owners to under-
stand.
Electrical troubleshooting manual:
This manual complements the Service Manual by provid-
ing indepth troubleshooting information for each electrical
circuit in your vehicle.
Owner's manual:
This manual describes the overall features and operating
procedures for the vehicle.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
ONLINE FACTORY AUTHORIZED MANUALS
(U.S. ONLY)

Kia, THE COMPANY
Thank you for becoming the owner of a new Kia vehicle.
As a global car manufacturer focused on building high-quality vehi-
cles with exceptional value, Kia Motors is dedicated to providing you
with a customer service experience that exceeds your expectations.
All information contained in this Owner’s Manual was accurate at the
time of publication. However, Kia reserves the right to make changes
at any time so that our policy of continual product improvement can
be carried out.
This manual applies to all trims of this vehicle and includes images,
descriptions, and explanations of optional as well as standard equip-
ment. As a result, some material in this manual may not be applicable
to your specific Kia vehicle. Some images are shown for illustration
only and may show features that differ from those on your vehicle.Drive safely and enjoy your Kia!

i
Thank you for choosing a Kia vehicle.
When you require service, remember that your Kia dealer
knows your vehicle best. Your dealer has factory-trained tech-
nicians, recommended special tools and genuine Kia replace-
ment parts. It is dedicated to your complete customer satisfac-
tion.
Because subsequent owners require this important information
as well, this publication should remain with the vehicle if it is
sold.
This manual will familiarize you with operational, mainte-
nance and safety information about your new vehicle. It is sup-
plemented by a Warranty and Consumer Information manual
that provides important information on all warranties regarding
your vehicle.
We urge you to read these publications carefully and follow the
recommendations to help assure enjoyable and safe operation
of your new vehicle.
Kia offers a great variety of options, components and features
for its various models. Therefore, some of the equipment
described in this manual, along with the various illustrations,
may not be applicable to your particular vehicle.
The information and specifications provided in this manual
were accurate at the time of printing. Kia reserves the right to
discontinue or change specifications or design at any time
without notice and without incurring any obligation. If you
have questions, always check with your Kia dealer.
We assure you of our continuing interest in your motoring
pleasure and satisfaction in your Kia vehicle.
© 2020 Kia MOTORS AMERICA, Inc.
All rights reserved. May not be reproduced or translated in
whole or in part without the written consent of Kia Motors
America, Inc.
Printed in Korea
Foreword