2020 JEEP GRAND CHEROKEE Owner handbook (in English)

The Uconnect Phone feature enables you to
place and receive hands-free mobile phone
calls. Drivers can also place mobile phone
calls using their voice or by using the buttons
on the touchscreen (see Voice Command sec-
tion).
The hands-free calling feature is made pos-
sible through Bluetooth technology — the
global standard that enables different elec-
tronic devices to connect to each other wire-
lessly.
If the Uconnect Phone Button
exists on
your steering wheel, you then have the
Uconnect Phone features.
NOTE:
• The Uconnect Phone requires a mobile
phone equipped with the Bluetooth Hands-
Free Profile, Version 1.0 or higher.
• Most mobile phones/devices are compat-
ible with the Uconnect system, however
some mobile phones/devices may not be
equipped with all of the required features to
utilize all of the Uconnect system features.
For Uconnect Customer Care:
• Visit DriveUconnect.eu
Pairing (Wirelessly Connecting) Your
Mobile Phone To The Uconnect System
Mobile phone pairing is the process of estab-
lishing a wireless connection between a cel-
lular phone and the Uconnect system.
NOTE:
• To use the Uconnect Phone feature, you
first must determine if your mobile phone
and software are compatible with the
Uconnect system. Please visit
DriveUconnect.eu for complete mobile
phone compatibility information.
• Mobile phone pairing is not available while
the vehicle is in motion.
• A maximum of ten mobile phones can be
paired to the Uconnect system.Start Pairing Procedure On The Radio
Uconnect 4:
1. Place the ignition in the ACC or ON
position.
2. Press the “Phone” button.
3. Select “Settings.”
4. Select “Paired Phones.”
5. Select “Add device.”
• Uconnect Phone will display an “In
progress” screen while the system is
connecting.
Uconnect 4 Add Device
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Uconnect 4C/4C NAV:
1. Place the ignition in the ACC or ON
position.
2. Press the “Phone” button in the Menu Bar
on the touchscreen.
3. Select “Pairing.”
4. Select “Paired Phones.”
5. Select “Add device.”
• Uconnect Phone will display an “In
progress” screen while the system is
connecting.Pair Your iPhone:
To search for available devices on your
Bluetooth enabled iPhone:
1. Press the Settings button.
2. Select Bluetooth.
• Ensure the Bluetooth feature is en-
abled. Once enabled, the mobile
phone will begin to search for
Bluetooth connections.3. When your mobile phone finds the
Uconnect system, select “Uconnect”.
Complete The iPhone Pairing Procedure:
When prompted on the mobile phone, accept
the connection request from Uconnect
Phone.
NOTE:
Some mobile phones will require you to enter
the PIN number.
Select The iPhone's Priority Level
When the pairing process has successfully
completed, the system will prompt you to
choose whether or not this is your favorite
Uconnect 4C/4C NAV Add Device
Bluetooth On/Uconnect DevicePairing Request
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mobile phone. Selecting “Yes” will make this
mobile phone the highest priority. This mo-
bile phone will take precedence over other
paired mobile phones within range and will
connect to the Uconnect system automati-
cally when entering the vehicle. Only one
mobile phone and/or one Bluetooth audio
device can be connected to the Uconnect
system at a time. If “No” is selected, simply
select “Uconnect” from the mobile phone/
audio device Bluetooth screen, and the
Uconnect system will reconnect to the
Bluetooth device.
Pair Your Android Device:To search for available devices on your
Bluetooth enabled Android Device:
1. Push the Menu button.
2. Select Settings.
3. Select Connections.
4. Turn Bluetooth setting to “On.”
• Ensure the Bluetooth feature is en-
abled. Once enabled, the mobile phone
will begin to search for Bluetooth
connections.
5. Once your mobile phone finds the
Uconnect system, select “Uconnect”.
• You may be prompted by your mobile
phone to download the phonebook,
check “Do Not Ask Again” to automati-
cally download the phonebook. This is
so you can make calls by saying the
name of your contact.Complete The Android Pairing Procedure:
Confirm the passkey shown on the mobile
phone matches the passkey shown on the
Uconnect system then accept the Bluetooth
pairing request.
NOTE:
Some mobile phones require the PIN to be
entered manually, enter the PIN number
shown on the Uconnect screen.
Uconnect Device
Pairing Request
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Select The Android Mobile Phone's Priority
Level
When the pairing process has successfully
completed, the system will prompt you to
choose whether or not this is your favorite
mobile phone. Selecting “Yes” will make this
mobile phone the highest priority. This mo-
bile phone will take precedence over other
paired mobile phones within range and will
connect to the Uconnect system automati-
cally when entering the vehicle. Only one
mobile phone and/or one Bluetooth audio
device can be connected to the Uconnect
system at a time. If “No” is selected, simply
select “Uconnect” from the mobile phone/
audio device Bluetooth screen, and the
Uconnect system will reconnect to the
Bluetooth device.
NOTE:
Software updates, either on your phone or
Uconnect system, may interfere with the
Bluetooth connection. If this happens, sim-ply repeat the pairing process. However, first,
make sure to delete the device from the list of
phones on your Uconnect system. Next, be
sure to remove Uconnect from the list of
devices in your phone’s Bluetooth settings.
You are now ready to make hands-free calls.
Push the Uconnect “Phone” button
on
your steering wheel to begin.
NOTE:
Refer to DriveUconnect.eu website for addi-
tional information on mobile phone pairing
and for a list of compatible phones.
Common Phone Commands (Examples)
• “Call John Smith”
• “Call John Smith mobile”
• “Dial 1 248 555 1212”
• “Redial”
Mute (Or Unmute) Microphone During
Call
• During a call, press the “Mute” button on
the Phone main screen to mute and un-
mute the call.
Transfer Ongoing Call Between Handset
And Vehicle
• During an on-going call, press the “Trans-
fer” button on the Phone main screen to
transfer an on-going call between handset
and vehicle.
Phonebook
The Uconnect system will automatically sync
your phonebook from your paired phone, if
this feature is supported by your phone.
Phonebook contacts are updated each time
that the phone is connected. If your phone
book entries do not appear, check the set-
tings on your phone. Some phones require
you to enable this feature manually.
• Your phonebook can be browsed on the
Uconnect system touchscreen, but editing
can only be done on your phone. To browse,
press the “Phone” button on the touch-
screen, then the “Phonebook” button on
the touchscreen.
Favorite phonebook entries can be saved as
Favorites for quicker access. Favorites are
shown at the top of the main phone screen.
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Voice Command Tips
• Speaking complete names (i.e; Call John
Doe vs. Call John) will result in greater
system accuracy.
• You can “link” commands together for
faster results. Say “Call John Doe, mobile,”
for example.
• If you are listening to available voice com-
mand options, you do not have to listen to
the entire list. When you hear the command
that you need, push the
button on the
steering wheel, wait for the beep and say
your command.
Changing The Volume
• Use the radio VOLUME rotary knob to ad-
just the volume to a comfortable level while
the Uconnect system is speaking.
NOTE:
The volume setting for Uconnect is different
than the audio system.
• Start a dialogue by pushing the VR button
, then say a command. For example,
"Help".NOTE:
To access help, push the Uconnect VR button
(if active) on the steering wheel and say,
"Help." Push the Uconnect VR Pickup button
(if active) or the VR button(if
active) and say, "Cancel" to cancel the help
session.
Using Do Not Disturb
With Do Not Disturb, you can disable notifi-
cations from incoming calls and texts, allow-
ing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while you
were using Do Not Disturb.
Do Not Disturb can automatically reply with a
text message, a call, or both, when declining
an incoming call and send it to voicemail.
Automatic reply messages can be:
• “I am driving right now, I will get back to
you shortly.”
• Create a custom auto reply message up to
160 characters.While in Do Not Disturb, Conference Call can
be selected so you can still place a second
call without being interrupted by incoming
calls.
NOTE:
• Only the beginning of your custom message
will be seen on the touchscreen.
• Reply with text message is not compatible
with iPhones.
• Auto reply with text message is only avail-
able on phones that support Bluetooth
MAP.
Incoming Text Messages
After pairing your Uconnect system with a
Bluetooth enabled mobile device with the
Message Access Profile (MAP), the Uconnect
system can announce a new incoming text
message and read it to you over the vehicle’s
audio system.
NOTE:
Only incoming text messages received during
the current ignition cycle can be viewed/read.
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To enable incoming text messaging:
iPhone
1. Press the settings button on the mobile
phone.
2. Select Bluetooth.
• Ensure Bluetooth is enabled, and the
mobile phone is paired to the
Uconnect system.
3. Select
located under DEVICES next to
Uconnect.
4. Turn “Show Notifications” to on.
Android Devices
1. Press the Menu button on the mobile
phone.
2. Select “Settings.”
3. Select “Connections.”
4. Turn “Show Notifications” to on.
• A pop up will appear asking you to
accept a request for permission to con-
nect to your messages. Select “Don’t
ask again” and press OK.NOTE:
All incoming text messages received during
the current ignition cycle will be deleted from
the Uconnect system when the ignition is
turned to the OFF position.
Enable iPhone Incoming Text MessagesEnable Android Device Incoming Text
Messages
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Helpful Tips And Common Questions To
Improve Bluetooth Performance With
Your Uconnect System
Mobile Phone won’t reconnect to system after
pairing:
• Set mobile phone to auto-connect or
trusted device in mobile phone Bluetooth
settings (Blackberry devices).
• Perform a factory reset on your mobile
phone. Refer to your mobile phone manu-
facturer or cellular provider for instruc-
tions.
• Many mobile phones do not automatically
reconnect after being restarted (hard re-
boot). Your mobile phone can still be con-
nected manually. Close all applications that
may be operating (refer to mobile phone
manufacturer’s instructions), and follow
“Pairing (Wirelessly Connecting) Your Mo-
bile Phone To The Uconnect System”.
Mobile Phone won’t pair to system:
• Perform a hard reset in the mobile phone by
removing the battery (if removable — see
your mobile phone’s owner manual).• Delete pairing history in mobile phone and
Uconnect system; usually found in phone’s
Bluetooth connection settings.
• Verify you are selecting “Uconnect” in the
discovered Bluetooth devices on your mo-
bile phone.
• If your vehicle system generates a pin code
the default is 0000.
Mobile Phonebook didn’t download:
• Check “Do not ask again,” then accept the
“phonebook download” request on your
mobile phone.
• Up to 5,000 contact names with four num-
bers per contact will transfer to the
Uconnect 4C/4C NAV system phonebook.
Can’t make a conference call:
• CDMA (Code-Division Multiple Access) car-
riers do not support conference calling.
Refer to your mobile phone user’s manual
for further information.Making calls while connected to AUX:
• Plugging in your mobile phone to AUX while
connected to Bluetooth will disable Hands-
Free Calling. Do not make calls while your
mobile phone is plugged into the AUX jack.
UCONNECT VOICE
RECOGNITION QUICK TIPS
Introducing Uconnect
Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key
Voice Commands and tips you need to know
to control your Uconnect 4, or Uconnect
4C/4C NAV system.
Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key
Voice Commands and tips you need to know
to control your Uconnect 4C/4C NAV system.
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If you see the NAV icon on the bottom bar, or
in the Apps menus, of your 8.4-inch touch-
screen, you have the Uconnect 4C NAV sys-
tem. If not, you have a Uconnect 4C with
8.4-inch display system.
Get Started
All you need to control your Uconnect system
with your voice are the buttons on your steer-
ing wheel.
Helpful hints for using Voice Recognition:
• Visit DriveUconnect.eu or see an autho-
rized dealer to check mobile device and
feature compatibility and to find phone
pairing instructions.
• Reduce background noise. Wind and pas-
senger conversations are examples of noise
that may impact recognition.
• Speak clearly at a normal pace and volume
while facing straight ahead. The micro-
phone is positioned on the rearview mirror
and aimed at the driver.
• Each time you give a Voice Command, you
must first push either the Voice Recogni-
tion (VR) or Phone button, wait untilafter
the beep, then say your Voice Command.
• You can interrupt the help message or sys-
tem prompts by pushing the VR or Phone
button and saying a Voice Command from
the current category.
Uconnect 4
Uconnect 4C/4C NAV
Uconnect Voice Command Buttons
1 — Push To Initiate Or To Answer A
Phone Call, Send Or Receive A Text
2 — For All Radios: Push To Voice Rec-
ognition Button To Begin Radio, Media,
Apps, Navigation (If Equipped) And
Climate Functions
3 — Push To End Call
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