2020 JEEP GRAND CHEROKEE Owner handbook (in English)

Recreational Towing — Two Wheel Drive
Models
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels
are OFF the ground. This may be accom-
plished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow ve-
hicle, following the dolly manufacturer's
instructions.
NOTE:
If vehicle is equipped with Quadra-Lift air
suspension, ensure the vehicle is set to
Normal Ride Height.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the
transmission into PARK.
4. Turn the ignition OFF.
5. Properly secure the rear wheels to the
dolly, following the dolly manufacturer’s
instructions.6. Turn the ignition to the ON/RUN mode,
but do not start the engine.
7. Confirm that the steering column is
unlocked.
8. Install a suitable clamping device, de-
signed for towing, to secure the front
wheels in the straight position.
9. Disconnect the negative battery cable,
and secure it away from the battery post.
NOTE:
Disconnecting your vehicle battery will
erase radio presets and may affect other
vehicle settings. It may also trigger vari-
ous fault codes, causing MIL illumination
when the battery is reconnected.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not cov-
ered under the New Vehicle Limited
Warranty.
Recreational Towing — Quadra-Trac I
(Single-Speed Transfer Case) Four-Wheel
Drive Models
Recreational towing is not allowed.These
models do not have a NEUTRAL (N) position
in the transfer case.
NOTE:
This vehicle may be towed on a flatbed or
vehicle trailer provided all four wheels areOFF
the ground.
CAUTION!
Towing this vehicle in violation of the
above requirements can cause severe
transmission and/or transfer case damage.
Damage from improper towing is not cov-
ered under the New Vehicle Limited
Warranty.
199

Recreational Towing — Quadra–Trac
II/Quadra–Drive II Four-Wheel Drive
Models
The transfer case must be shifted into NEU-
TRAL (N) and the transmission must be in
PARK for recreational towing. The NEUTRAL
(N) selection button is adjacent to the trans-
fer case selector switch. Shifts into and out of
transfer case NEUTRAL (N) can take place
with the selector switch in any mode position.
CAUTION!
• DO NOT dolly tow any 4WD vehicle.
Towing with only one set of wheels on
the ground (front or rear) will cause
severe transmission and/or transfer case
damage. Tow with all four wheels either
ON the ground, or OFF the ground (using
a vehicle trailer).
• Tow only in a forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
• The transmission must be in PARK for
recreational towing.
CAUTION!
• Before recreational towing, perform the
procedure outlined under “Shifting into
NEUTRAL (N)” to be certain that the
transfer case is fully in NEUTRAL (N).
Otherwise, internal damage will result.
• Towing this vehicle in violation of the
above requirements can cause severe
transmission and/or transfer case dam-
age. Damage from improper towing is
not covered under the New Vehicle Lim-
ited Warranty.
• Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper
face bar will be damaged.
Shifting Into NEUTRAL (N)
WARNING!
You or others could be injured or killed if
you leave the vehicle unattended with the
transfer case in the NEUTRAL (N) position
without first fully engaging the parking
brake. The transfer case NEUTRAL (N)
position disengages both the front and rear
WARNING!
driveshafts from the powertrain and will
allow the vehicle to roll, even if the trans-
mission is in PARK. The parking brake
should always be applied when the driver
is not in the vehicle.
Use the following procedure to prepare your
vehicle for recreational towing.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing
to prevent damage to internal parts.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. If vehicle is equipped with Quadra-Lift air
suspension, ensure the vehicle is set to
Normal Ride Height.
STARTING AND OPERATING
200

5. Using a ballpoint pen or similar object,
push and hold the recessed transfer case
NEUTRAL (N) button (located by the se-
lector switch) for four seconds. The light
behind the N symbol will blink, indicating
shift in progress. The light will stop blink-
ing (stay on solid) when the shift to NEU-
TRAL (N) is complete. A “FOUR WHEEL
DRIVE SYSTEM IN NEUTRAL” message
will appear in the instrument cluster.
6. After the shift is completed and the NEU-
TRAL (N) light stays on, release the NEU-
TRAL (N) button.
7. Shift the transmission into REVERSE.8. Release the brake pedal for five seconds
and ensure that there is no vehicle
movement.
9. Press and hold the brake pedal. Shift the
transmission back into NEUTRAL.
10. Firmly apply the parking brake.
11. With the transmission and transfer case
in NEUTRAL, push and hold the EN-
GINE START/STOP button until the en-
gine turns off.
12. Place the transmission gear selector in
PARK. Release the brake pedal.
13. Push the ENGINE STOP/START button
twice (without pressing the brake pedal),
to turn the ignition to the OFF mode.
14. Attach the vehicle to the tow vehicle
using a suitable tow bar.
15. Release the parking brake.
16. Turn the ignition to the ON/RUN posi-
tion, but do not start the engine.
17. Confirm that the steering column is
unlocked.18. Disconnect the negative battery cable,
and secure it away from the negative
battery post.
NOTE:
Disconnecting your vehicle battery will
erase radio presets and may affect other
vehicle settings. It may also trigger vari-
ous fault codes, causing MIL illumination
when the battery is reconnected.
NOTE:
• Steps 1 through 4 are requirements that
must be met before pushing the NEUTRAL
(N) button, and must continue to be met
until the shift has been completed. If any of
these requirements are not met before
pushing the NEUTRAL (N) button or are no
longer met during the shift, then the NEU-
TRAL (N) indicator light will flash continu-
ously until all requirements are met or until
the NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode
for a shift to take place and for the position
indicator lights to be operable. If the igni-
tion is not in the ON/RUN mode, the shift
will not take place and no position indicator
lights will be on or flashing.
NEUTRAL (N) Switch
201

• A flashing NEUTRAL (N) position indicator
light indicates that shift requirements have
not been met.
• If the vehicle is equipped with Quadra-Lift
air suspension, the engine should be
started and left running for a minimum of
60 seconds (with all the doors closed) at
least once every 24 hours. This process
allows the air suspension to adjust the
vehicle’s ride height to compensate for
temperature effects.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your
vehicle for normal usage.
1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.
2. Firmly apply the parking brake.
3. Reconnect the negative battery cable.
4. Turn the ignition to the LOCK/OFF mode.
5. Start the engine.
6. Press and hold the brake pedal.
7. Shift the transmission into NEUTRAL.8. Using a ballpoint pen or similar object,
push and hold the recessed transfer case
NEUTRAL (N) button (located by the se-
lector switch) for one second.
9. When the NEUTRAL (N) indicator light
turns off, release the NEUTRAL (N) but-
ton. After the NEUTRAL (N) button has
been released, the transfer case will shift
to the position indicated by the selector
switch.
10. Shift the transmission into PARK. Turn
the engine OFF.
11. Release the brake pedal.
12. Disconnect vehicle from the tow vehicle.
13. Start the engine.14. Press and hold the brake pedal.
15. Release the parking brake.
16. Shift the transmission into DRIVE, re-
lease the brake pedal, and check that
the vehicle operates normally.
NOTE:
• Steps 1 through 5 are requirements that
must be met before pushing the NEUTRAL
(N) button, and must continue to be met
until the shift has been completed. If any of
these requirements are not met before
pushing the NEUTRAL (N) button or are no
longer met during the shift, the NEUTRAL
(N) indicator light will flash continuously
until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode
for a shift to take place and for the position
indicator lights to be operable. If the igni-
tion is not in the ON/RUN mode, the shift
will not take place and no position indicator
lights will be on or flashing.
• A flashing NEUTRAL (N) position indicator
light indicates that shift requirements have
not been met.
NEUTRAL (N) Switch
STARTING AND OPERATING
202

HAZARD WARNING
FLASHERS
The Hazard Warning flasher switch is located
on the switch bank just above the climate
controls.
Push the switch to turn on the
Hazard Warning flasher. When the
switch is activated, all directional
turn signals will flash on and off to
warn oncoming traffic of an emergency. Push
the switch a second time to turn off the
Hazard Warning flashers.This is an emergency warning system and it
should not be used when the vehicle is in
motion. Use it when your vehicle is disabled
and it is creating a safety hazard for other
motorists.
When you must leave the vehicle to seek
assistance, the Hazard Warning flashers will
continue to operate even though the ignition
is placed in the OFF position.
NOTE:
With extended use, the Hazard Warning
flashers may discharge the battery.
203

BULB REPLACEMENT
Replacement Bulbs
Interior Bulbs
Bulb Number
Glove Compartment Lamp194
Grab Handle LampL002825W5W
Overhead Console Reading Lamps VT4976
Rear Cargo Lamp214–2
Visor Vanity LampV26377
Underpanel Courtesy Lamps906
Instrument Cluster (General Illumination) 103
Telltale/Hazard Lamp74
IN CASE OF EMERGENCY
204

Exterior Bulbs
Bulb Number
Headlamps (Low Beam) — If Equipped H11
Premium Headlamps (Low/High Beam) D3S (Service at Authorized Dealer)
Headlamps (High Beam) — If Equipped H9
Premium Park/Turn Signal Lamp LED - (Service at Authorized Dealer)
Premium Daytime Running Lamp (DRL) LED - (Service at Authorized Dealer)
Front Fog LampsH11
LED - (Service at Authorized Dealer)
Front Side Marker — If EquippedW5W
Premium Front Side Marker — If Equipped LED - (Service at Authorized Dealer)
Front Park/Turn Lamp — If Equipped 7444NA (WY28/8W)
Rear Body Side Turn Signal Lamps 7440NA (WY21W)
Auxiliary Liftgate Tail Lamps LED - (Service at Authorized Dealer)
Liftgate Backup Lamps921 (W16W)
Rear License Lamps LED - (Service at Authorized Dealer)
Rear Body Side Stop Lamps 3157KRD LCP (P27/7W)
Rear Body Side Tail Lamps LED - (Service at Authorized Dealer)
Rear Fog Lamps7440 (W21W)
CHMSL - Center High Mounted Stop Lamp LED - (Service at Authorized Dealer)
NOTE:
Numbers refer to commercial bulb types that can be purchased from your authorized dealer.
If a bulb needs to be replaced, visit your authorized dealer or refer to the applicable Service Manual.
205

Bulb Replacement
High Intensity Discharge Headlamps (HID)
—
If Equipped
The headlamps are a type of high voltage
discharge tube. High voltage can remain in
the circuit even with the headlamp switch off
and the key removed.Because of this, you
should not attempt to service a headlamp bulb
yourself. If a headlamp bulb fails, take your
vehicle to an authorized dealer for service.
WARNING!
A transient high voltage occurs at the bulb
sockets of High Intensity Discharge (HID)
headlamps when the headlamp switch is
turned ON. It may cause serious electrical
shock or electrocution if not serviced prop-
erly. See your authorized dealer for
service.NOTE:
On vehicles equipped with High Intensity
Discharge (HID) headlamps, when the head-
lamps are turned on, there is a blue hue to
the lamps. This diminishes and becomes
more white after approximately 10 seconds,
as the system charges.
Halogen Headlamps — If Equipped
NOTE:
We advise referring to an authorized dealer.
NOTE:
Lens fogging can occur under certain atmo-
spheric conditions. This will usually clear as
atmospheric conditions change to allow the
condensation to change back to vapor. Turn-
ing the lamps on will usually accelerate the
clearing process.
1. Open the hood.
2. Access the back of the headlamp.NOTE:
• The air filter housing must be removed.
• The windshield washer reservoir may
need to be rotated out of the way by
removing the fastener.
• Coolant reservoir (if equipped) will
need to be repositioned by removing
the fasteners, and moving the unit out
of the way.
3. To access the low beam bulb you must
remove the rubber boot seal from back-
side of the lamp housing.
NOTE:
Ensure the rubber boot is properly rein-
stalled to prevent water and moisture from
entering the lamp.
CAUTION!
•Do not contaminate the bulb glass by
touching it with your fingers or by allow-
ing it to contact other oily surfaces.
Shortened bulb life will result.
IN CASE OF EMERGENCY
206