2020 HYUNDAI VELOSTER emergency towing

What to do in an emergency
6
Hazard Warning Flasher .......................................6-2
In Case of an Emergency While Driving.............6-2
If the Engine Stalls While Driving .................................6-2
If the Engine Stalls at a Crossroad or Crossing ........6-2
If you Have a Flat Tire While Driving ..........................6-3
If the Engine will not Start ...................................6-3
If the Engine Doesn't Turn Over or
Turns Over Slowly .............................................................6-3
If the Engine Turns Over Normally but
Doesn't Start ......................................................................6-3
Jump Starting ..........................................................6-4
If the Engine Overheats........................................6-6
If you Have a Flat Tire
(With Compact Spare Tire) ...................................6-8
Jack and Tools....................................................................6-8
Changing Tires ...................................................................6-9
Towing ...................................................................6-14
Towing Service .................................................................6-14
Removable Towing Hook ...............................................6-15
Emergency Towing..........................................................6-16
Tie-down Hook ................................................................6-17
Basic Troubleshooting Guide..............................6-18

6-4
What to do in an emergency
Jump starting can be dangerous if
done incorrectly. Follow the jump
starting procedure in this section to
avoid serious injury or damage to
your vehicle. If in doubt about how to
properly jump start your vehicle, we
strongly recommend that you have a
service technician or towing service
do it for you.
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To prevent SERIOUS INJURY or
DEATH to you or bystanders,
always follow these precautions
when working near or handling
the battery:
Always read and follow
instructions carefully
when handling a battery.
Wear eye protection
designed to protect the
eyes from acid splashes.
Keep all flames, sparks,
or smoking materials
away from the battery.
Hydrogen is always
present in battery cells,
is highly combustible,
and may explode if ignit-
ed.
Keep batteries out of
reach of children.
WARNING Batteries contain sulfu-
ric acid which is highly
corrosive. Do not allow
acid to contact your
eyes, skin or clothing.
If acid gets into your eyes, flush
your eyes with clean water for at
least 15 minutes and get imme-
diate medical attention. If acid
gets on your skin, thoroughly
wash the area. If you feel pain or
a burning sensation, get med-
ical attention immediately.
•When lifting a plastic-cased
battery, excessive pressure
on the case may cause battery
acid to leak. Lift with a battery
carrier or with your hands on
opposite corners.
Do not attempt to jump start
your vehicle if your battery is
frozen.
NEVER attempt to recharge
the battery when the vehicle's
battery cables are connected
to the battery.

6-9
What to do in an emergency
6
If it is hard to loosen the tire hold-
down wing bolt by hand, you can
loosen it easily using the wheel nut
wrench.
Turn the tire hold-down wing bolt
counterclockwise with the wheel nut
wrench.
Changing Tires
Follow these steps to change your
vehicle's tire:
1. Park on a level, firm surface.
2. Move the shift lever into P (Park)
or into R (Reverse) if equipped
with a manual transmission, apply
the parking brake, and place the
ignition switch in the LOCK/OFF
position.
3. Press the hazard warning flasher
button.
4. Remove the wheel lug nut wrench,
jack, jack handle, and spare tire
from the vehicle.
5. Block both the front and rear of the
tire diagonally opposite of the tire
you are changing. A vehicle can slip or roll off of a
jack causing serious injury or
death to you or those nearby.
Take the following safety pre-
cautions:
Never place any portion of
your body under a vehicle that
is supported by a jack.
NEVER attempt to change a
tire in the lane of traffic.
ALWAYS move the vehicle
completely off the road on
level, firm ground away from
traffic before trying to change
a tire. If you cannot find a level,
firm place off the road, call a
towing service for assistance.
Be sure to use the jack pro-
vided with the vehicle.
ALWAYS place the jack on the
designated jacking positions
on the vehicle and NEVER on
the bumpers or any other part
of the vehicle for jacking sup-
port.
Do not start or run the engine
while the vehicle is on the
jack.
Do not allow anyone to remain
in the vehicle while it is on the
jack.
Keep children away from the
road and the vehicle.
WARNING
OJS068024L

6-14
What to do in an emergency
Towing Service
[A] : Dollies
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.On FWD vehicles, it is acceptable to
tow the vehicle with the rear wheels
on the ground (without dollies) and
the front wheels off the ground. If any
of the loaded wheels or suspension
components are damaged or the
vehicle is being towed with the front
wheels on the ground, use a towing
dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
If your vehicle is an AWD vehicle, it
must be towed with a wheel lift and
dollies or flatbed equipment with all
the wheels off the ground.
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Do not tow the vehicle with the
front wheels on the ground as
this may cause damage to the
vehicle.
Do not tow with sling-type
equipment. Use a wheel lift or
flatbed equipment.
CAUTION
OJS068008L
An AWD vehicle should never
be towed with the wheels on the
ground. This can cause serious
damage to the transmission or
the AWD system.
CAUTION
OJS068015
OJS068014

6-15
What to do in an emergency
6
When towing your vehicle in an
emergency without wheel dollies:
1. Place the ignition switch in the
ACC position.
2. Place the shift lever in N (Neutral).
3. Release the parking brake.
Removable Towing Hook
1. Open the tailgate, and remove the
towing hook from the tool case.2. Remove the hole cover pressing
the lower part of the cover on the
front or rear bumper.
3. Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4. Remove the towing hook and
install the cover after use. If your vehicle is equipped with
a rollover sensor, place the igni-
tion switch in the LOCK/OFF or
ACC position when the vehicle
is being towed. The side impact
and curtain air bag may deploy
if the sensor detects the situa-
tion as a rollover.
WARNING
Failure to place the shift lever in
N (Neutral) when being towed
with the front wheels on the
ground can cause internal dam-
age to the transmission.
CAUTION
OJS068016N
OJS068017N
■Front
■Rear

6-16
What to do in an emergency
Emergency Towing
If towing is necessary, we recom-
mend you have it done by an author-
ized HYUNDAI dealer or a commer-
cial tow truck service.If a towing service is not available in
an emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the front (or rear) of the
vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.Always follow these emergency tow-
ing precautions:
Place the ignition switch in the
ACC position so the steering wheel
is not locked. (if equipped)
Place the shift lever in N (Neutral).
Release the parking brake.
Depress the brake pedal with more
force than normal since you will
have reduced braking perform-
ance.
More steering effort will be
required because the power steer-
ing system will be disabled.
Use a vehicle heavier than your
own to tow your vehicle.
The drivers of both vehicles should
communicate with each other fre-
quently.
Before emergency towing, check
that the hook is not broken or dam-
aged.
Fasten the towing cable or chain
securely to the hook.
Do not jerk the hook. Apply steady
and even force.
OJS068018N
OJS068019N
■Front
■Rear
The driver must be in the vehi-
cle for steering and braking
operations when the vehicle is
being towed. Passengers other
than the driver must not be in
the vehicle.
CAUTION

6-17
What to do in an emergency
6
Use a towing cable or chain less
than 5 m (16 feet) long. Attach a
white or red cloth (about 30 cm (12
inch) wide) in the middle of the
cable or chain for easy visibility.
Drive carefully so the towing cable
or chain remains tight during tow-
ing.
Before towing, check the automat-
ic transmission/dual clutch trans-
mission for fluid leaks under your
vehicle. If the automatic transmis-
sion/dual clutch transmission fluid
is leaking, flatbed equipment or a
towing dolly must be used.Accelerate or decelerate the vehi-
cle in a slow and gradual manner
while maintaining tension on the
tow rope or chain to start or drive
the vehicle, otherwise tow hooks
and the vehicle may be damaged.
To avoid damage to your vehicle
and vehicle components when
towing:
Always pull straight ahead when
using the towing hooks. Do not
pull from the side or at a vertical
angle.
Do not use the towing hooks to
pull a vehicle out of mud, sand
or other conditions from which
the vehicle cannot be driven out
under its own power.
Limit the vehicle speed to
15 km/h (10 mph) and drive less
than 1.5 km (1 mile) when towing
to avoid serious damage to the
automatic transmission/dual
clutch transmission.
Tie-down Hook
NOTICE
NOTICE
Do not use the tie-down hook(s)
for towing purposes. If the tie-
down hook(s) are used for tow-
ing, the tie-down hook(s) or
bumper will be damaged and
this could lead to serious injury.
WARNING
OJS068020

I-10
Tire Maintenance ........................................................7-42
Tire Replacement........................................................7-41
Tire Rotation...............................................................7-39
Tire Sidewall Labeling ...............................................7-42
Tire Terminology and Definitions ..............................7-46
Tire Traction ...............................................................7-42
Wheel Alignment and Tire Balance ...........................7-40
Wheel Replacement....................................................7-42
Towing ............................................................................6-14
Emergency Towing.....................................................6-16
Removable Towing Hook...........................................6-15
Tie-down Hook...........................................................6-17
Towing Service ...........................................................6-14
Trailer Towing...............................................................5-132
Transmission shift indicator............................................3-46
Trip Computer .................................................................3-74
Turn signal lamp .............................................................7-68
USB charger ..................................................................3-128Vehicle Certification Label .............................................8-10
Vehicle Identification Number (VIN) .............................8-10
Vehicle Load Limit .......................................................5-127
Tire Loading Information Label...............................5-128
Vehicle Stability Management (VSM)............................5-47
Volume and Weight ...........................................................8-6
Warning and Indicator Lights .........................................3-47
Washer Fluid ...................................................................7-28
Checking the Washer Fluid Level ..............................7-28
Welcome System.............................................................3-90
Wide Sunroof ..................................................................3-31
Resetting the sunroof..................................................3-33
Sliding the sunroof .....................................................3-32
Sunroof Open Warning...............................................3-34
Sunroof opening and closing......................................3-32
Sunshade.....................................................................3-33
Tilting the sunroof ......................................................3-32
Windows .........................................................................3-27
Power Windows..........................................................3-28
Windshield Defrosting and Defogging .........................3-118
Auto Defogging System (Additional Feature
with Automatic Temperature Control System) .....3-120
Rear Window Defroster............................................3-122
Index
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