2020 GMC YUKON Infotainment System Manual

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
88 Phone
7. If the phone prompts to acceptconnection or allow phone
book download, touch Always
Accept and Allow. The phone
book may not be available if
not accepted.
8. Repeat Steps 1−7 to pair additional phones.
Listing All Paired and Connected
Phones 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch
znext to the phone to
disconnect.
Deleting a Paired Phone
Only disconnected phones can be
deleted. 1. Touch the Phone icon on the Home Page. 2. Touch Phones.
3. Touch
Mnext to the phone to
delete and follow the on-screen
prompts.
Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
paired to the Bluetooth system. 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the new phone to link to from the not connected
device list.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode, touch the Phone
icon on the Home Page to display
“Call View.”
.While the active call is
hands-free, touch Handset to
switch to the handset mode. The
display item changes to Handsfree once the Bluetooth
device confirms it is operating as
handset.
. While the active call is handset,
touch Handsfree to switch to the
hands free mode. The display
item changes to Handset once
the Bluetooth device confirms it
is operating as handsfree.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Phone 89
To make a call using the
Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recent
Calls menu:
1. Touch the Phone icon on the Home Page.
2. Touch Recent.
3. Touch the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by touching View in the top
right corner of the list.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the Home Page. 2. Touch Keypad and enter a
phone number.
3. Touch Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are a few ways to accept
a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display.
Declining a Call
There are a few ways to decline
a call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
. Press Ignore on the instrument
cluster using the select control.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
There are a few ways to accept a
call-waiting call:
.Press
gon the steering wheel
controls.
. Touch Switch on the
infotainment display.
Declining a Call
There are a few ways to decline a
call-waiting call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
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Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch the
Phone icon on the Home Page to
display“Call View.” While in Call
View, touch the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together.
4. Once all calls are merged, Merge becomes Unmerge.
Touch to unmerge the calls. Some wireless service carriers
may not allow a merged call to
become unmerged.
Ending a Call
.
Pression the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Some wireless service carriers may
not allow a merged call to become
unmerged.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. 1. Touch the Phone icon on the Home Page.
2. While in the Call View, touch
lto raise the interaction
selector. 3. Touch Keypad and enter the
number.
Voice Mail
The default voice mail number is the
phone number of the currently
connected phone. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch the Phone icon on the Home Page.
2. Touch Voice Mail.
3. Touch Call.
4. Enter the DTMF tones using the keypad if needed.
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
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To view compatible phones, see
www.my.gmc.com.
Text Menu
Inbox :Touch to display incoming
messages. To view a message,
touch the name of the sender.
Touch
>to listen to the text
message. Press
oBACK on the
center stack or touch the Back icon
on the infotainment display to go
back to the previous menu.
Settings : See“Text Settings” later
in this section.
Reply : Touch to reply using a
predefined text message. See “Text
Settings.”
Call : Touch to place a call to the
sender of the text message.
Viewing a Text Message
While viewing a text message:
. Touch Reply to reply using a
predefined text message.
. Touch Call to place a call to the
sender of the text message.
Viewing Sender Information
If equipped, touch the name of the
sender to view sender information if
this information matches contact
information already stored.
Select a Predefined Message :
Touch to select from a set of quick
messages. Touch the message
to send.
Predefined Messages
These are short text messages that
can be used to send so responses
will not have to be typed.
The messages can be deleted or a
new message can be added.
To add a new message:
1. Touch Text Settings, then touch Manage Predefined Messages.
2. While in the predefined messages list view, touch Add
New Predefined Message and
a keyboard displays.
3. Type a new message and touch NEW MSG when done to
add the message. Press
o
BACK on the center stack or touch the Back icon on the
infotainment display to go back
to the predefined messages
list. Touch
zto delete one
character at a time.
Memory Full
This message may display if there is
no more room on the phone to store
messages.
Text Settings
Text Alerts : When on, this feature
will display an alert when a new text
message has been received. Touch
to turn on or off.
Manage Predefined Messages :
Touch to add, change, or delete
predefined messages.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available,

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
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PROJECTION will appear on the
Home Page of the infotainment
display.
To use Android Auto and/or Apple
CarPlay:1. Download the Android Auto app to your phone from the
Google Play store. No app
required for Apple CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best
performance, it is highly
recommended to use the
device’s factory-provided USB
cable. Aftermarket or
third-party cables may
not work. 3. When the phone is first
connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Touch Continue to launch
Apple CarPlay or
Android Auto.
. Touch Disable to remove
Apple CarPlay and Android
Auto capability from the
vehicle Settings menu.
Other functions may
still work.
PROJECTION on the Home Page
will change to Apple CarPlay or
Android Auto depending on the
phone. Android Auto and/or Apple
CarPlay may automatically launch
upon USB connection. If not, touch
the ANDROID AUTO and/or APPLE
CARPLAY icon on the Home Page
to launch.
Press Home on the center stack to
return to the Home Page. Features are subject to change. For
further information on how to set up
Android Auto and Apple CarPlay in
the vehicle, see my.gmc.com or see
“Customer Assistance”
in the
owner ’s manual.
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. Apple CarPlay is
provided by Apple and is subject to
Apple’ s terms and privacy policy.
Data plan rates apply. For Android
Auto support see https://
support.google.com/androidauto.
For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple
or Google may change or suspend
availability at any time. Android
Auto, Android, Google, Google Play,
and other marks are trademarks of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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Settings
The Settings menu allows
adjustment of different vehicle and
radio features. The menu may
contain the following:
Time and Date
Touch + or–to increase or
decrease hours, minutes, and AM or
PM. Touch 12Hr or 24Hr for 12 or
24 hour clock. Touch + or –to
increase or decrease month, day,
or year. See “Clock”in the owner's
manual.
Language
This will set the display language in
the radio, instrument panel, and
voice recognition. Touch Language
and select the appropriate
language. Touch the Back icon on
the infotainment display to go back
to the previous menu.
Valet Mode
If equipped, this will lock the
infotainment system and steering
wheel controls. It may also limit top
speed, power, and access to vehicle
storage locations (if equipped).
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation display.
3. Re-enter the four-digit code.
Touch LOCK or UNLOCK to lock or
unlock the system. Touch the Back
icon on the infotainment display to
go back to the previous menu.
Radio
Touch to display the Radio Menu
and the following may appear:
. Manage Favorites: Touch to
highlight a favorite to edit. Touch
Rename to rename the favorite
or Delete to delete it. Touch and
hold the station to drag it to a
new location. Touch Done to go
back to the previous menu. .
Number of Favorites Shown :
Touch to set the number of
favorites to display. Select Auto,
5, 10, 15, 20, 25, 30, 35, 40, 45,
50, 55, or 60. Auto will adjust the
number of favorite locations that
can be seen. Touch the Back
icon on the infotainment display
to go back to the previous menu.
. Tone Settings: Touch + or –to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio
0 12.
. Auto Volume (If Equipped): This
feature adjusts the volume
based on the vehicle speed. See
AM-FM Radio 012.
. Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and speed. See
AM-FM Radio 012.
. Maximum Startup Volume: This
feature sets the maximum
startup volume. If the vehicle is
started and the volume is
greater than this level, the

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
94 Settings
volume is adjusted to this level.
To set the maximum startup
volume, touch + or–to increase
or decrease. Touch the Back
icon on the infotainment display
to go back to the previous menu.
. Audio Cue Volume (If Equipped):
This feature adjusts the startup
and shutdown sounds. To adjust
the volume, touch + or –to
increase or decrease. This
feature can be turned on or off.
Touch the Back icon on the
infotainment display to go back
to the previous menu.
Vehicle Settings
See “Vehicle Personalization” in the
owner's manual.
Bluetooth
From the Bluetooth display, the
following may appear:
. Add New Device: Touch to add a
new device. .
Device Management: Touch to
connect to a different phone
source, disconnect a phone,
or delete a phone.
. Ringtones: Touch to change the
ring tone for the specific phone.
The phone does not need to be
connected to change the
ring tone.
. Voice Mail Numbers: This
feature displays the voice mail
number for all connected
phones. The voice mail number
may be changed by touching the
edit icon, typing in the new
number, and touching Save.
Touch the Back icon on the
infotainment display to go back
to the previous menu.
. Text Message Alerts: This
feature will turn text message
alerts on or off. Touch Text
Message Alerts and then touch
Off or On. Touch the Back icon
on the infotainment display to go
back to the previous menu. See
Text Messaging 090.
Voice
From the Voice menu, the following
may be displayed:
.
Confidence Threshold: Touch
Confirm More for a system
response to a command. Touch
Confirm Less for the system to
proceed with the command
without responding.
. Prompt Length: Touch Short for
brief, direct feedback or Long for
more information feedback.
Touch the Back icon on the
infotainment display to go to the
previous menu.
. Audio Feedback Speed: Touch
Slow, Medium, or Fast for
feedback speed. Touch the Back
icon on the infotainment display
to go back to the previous menu.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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Settings 95
Display
From the Display menu, the
following may be displayed:
.Mode: Touch Auto, Day, or Night
to adjust the display. Touch the
Back icon on the infotainment
display to go to the
previous menu.
. Calibrate Touchscreen: Touch to
calibrate the infotainment display
and follow the prompts. Touch
the Back icon on the
infotainment display to go back
to the previous menu.
. Turn Off Display: Touch to turn
the display off. Touch anywhere
on the display area or any center
stack control again to turn the
display on.
Rear Camera
Touch to display the Rear Camera
menu. See “Driver Assistance
Systems” in the owner's manual.
Return to Factory Settings
Touching Continue restores all
factory settings. Touch Return to Factory Settings
and the following list may display:
.
Restore Vehicle Settings:
Restores factory vehicle
personalization settings. Touch
Restore Vehicle Settings. Touch
Cancel or Continue. Touch the
Back icon on the infotainment
display to go back to the
last menu.
. Clear All Private Data: If
available, use to erase personal
private data before loaning or
selling the vehicle. Touch Clear
All Private Data. Touch Cancel
or Continue. If Continue is
touched, a confirmation pop-up
will appear indicating all private
data has been cleared from the
system.
. Restore Radio Settings:
Restores factory radio settings.
Touch Restore Radio Settings.
Touch Cancel or Continue.
Touch the Back icon on the
infotainment display to go back
to the last menu.
Over-the-Air Software Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually.
To manually check for updates,
touch SETTINGS on the Home
Page, followed by Software
Information, and then System
Update. Follow the on-screen
prompts. The steps to check for
download and install updates may
vary by vehicle.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’ s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided
by a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home
hotspot or public hotspot can be
used. Applicable data rates may
apply.