2020 FORD TRANSIT CONNECT towing

Cruise Control
Principle of Operation
...............................203
Using Cruise Control ..................................
203
Using Adaptive Cruise Control ..............
204
Driving Aids
Driver Alert .....................................................
210
Lane Keeping System .................................
212
Blind Spot Information System .............
216
Cross Traffic Alert ........................................
218
Eco .....................................................................
221
Steering ...........................................................
222
Pre-Collision Assist ....................................
223
Load Carrying
Luggage Anchor Points ............................
229
Rear Under Floor Storage ........................
229
Cargo Nets ....................................................
230
Roof Racks and Load Carriers ................
232
Load Limit ......................................................
233
Towing
Towing a Trailer ...........................................
238
Trailer Sway Control ..................................
239
Recommended Towing Weights ..........
239
Essential Towing Checks ..........................
241
Transporting the Vehicle ..........................
244
Towing the Vehicle on Four Wheels .....
245
Driving Hints
Breaking-In ....................................................
247
Reduced Engine Performance ...............
247
Economical Driving ....................................
247
Cold Weather Precautions ......................
248
Driving Through Water .............................
248
Floor Mats .....................................................
248
Roadside Emergencies
Roadside Assistance .................................
250Hazard Flashers
............................................
251
Fuel Shutoff ...................................................
251
Jump Starting the Vehicle .......................
252
Post-Crash Alert System .........................
254
Towing Points ...............................................
254
Customer Assistance
Getting the Services You Need ..............
256
In California (U.S. Only) ............................
257
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
258
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
259
Getting Assistance Outside the U.S. and Canada .......................................................
259
Ordering Additional Owner's Literature ........................................................................\
.
261
Reporting Safety Defects (U.S. Only) ........................................................................\
.
261
Reporting Safety Defects (Canada Only) ........................................................................\
.
261
Fuses
Fuse Box Locations ....................................
263
Fuse Specification Chart .........................
264
Changing a Fuse .........................................
269
Maintenance
General Information ..................................
270
Opening and Closing the Hood .............
270
Under Hood Overview - 1.5L EcoBlue ........................................................................\
.
272
Under Hood Overview - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel ..............................
273
Under Hood Overview - 2.5L, LHD ........
274
Under Hood Overview - 2.5L, RHD .......
275
Engine Oil Dipstick - 1.5L EcoBlue ........
276
Engine Oil Dipstick - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel/2.5L ...................
276
Engine Oil Check .........................................
276
Oil Change Indicator Reset ......................
277
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents

Diesel Fuel Additives
It should not be necessary to add any
aftermarket additives to your fuel if you
use a high quality diesel fuel that conforms
to ASTM industry specifications.
Aftermarket additives can damage the fuel
injector system or engine.
Use Motorcraft® cetane booster or an
equivalent cetane booster additive if you
suspect fuel has low cetane. Use
Motorcraft® anti-gel & performance
improver or an equivalent additive if there
is fuel gelling.
Do not use alcohol-based additives to
improve cetane quality, to prevent fuel
gelling or any other use. The use of alcohol
additives may result in damage to the fuel
injectors and system. See Engine
Specifications (page 339).
Your warranty may not cover repairs
needed to correct the effects of using an
aftermarket product that does not meet
Ford specifications in your fuel.
FUEL QUALITY - GASOLINE
Choosing the Right Fuel Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87. Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See
Towing (page 238).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
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•
Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
FUEL QUALITY - E85
Choosing the Right Fuel - Flex Fuel
Vehicles
Flex fuel vehicles have one of the following
identifiers:
• Yellow fuel filler cap.
• Yellow bezel around the fuel filler inlet.
• Yellow fuel filler housing.
• Yellow E85 label on the fuel tank filler
door. Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87 or
regular unleaded gasoline blended with a
maximum of 85% ethanol (E85). Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 238).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuels containing more than 85%
ethanol or E100 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Fuel and RefuelingE161513

USING ADAPTIVE CRUISE
CONTROL
WARNING: Always pay close
attention to changing road conditions
when using adaptive cruise control. The
system does not replace attentive
driving. Failing to pay attention to the
road may result in a crash, serious injury
or death. WARNING:
You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death. WARNING: Adaptive cruise control
may not detect stationary or slow
moving vehicles below 6 mph (10 km/h). WARNING:
Do not use adaptive
cruise control on winding roads, in heavy
traffic or when the road surface is
slippery. This could result in loss of
vehicle control, serious injury or death. WARNING:
Do not use the system
when towing a trailer that has
aftermarket electronic trailer brake
controls. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING: Adaptive cruise control
is not a crash warning or avoidance
system. WARNING: Adaptive cruise control
does not detect pedestrians or objects
in the road. WARNING: Adaptive cruise control
does not detect oncoming vehicles in the
same lane. WARNING:
Do not use the system
in poor visibility, for example fog, heavy
rain, spray or snow. WARNING:
Do not use tire sizes
other than those recommended because
this can affect the normal operation of
the system. Failure to do so may result
in a loss of vehicle control, which could
result in serious injury.
The system helps you to maintain a gap
from the vehicle in front of you. The
system adjusts your vehicle speed to
maintain the set gap between you and the
vehicle in front of you in the same lane.
The system applies the brakes to slow your
vehicle to maintain a safe gap distance
from the vehicle in front.
The system uses a radar sensor which
projects a beam directly in front of your
vehicle.
The adaptive cruise controls are on the
steering wheel.
Switching Adaptive Cruise Control
On Press and release the switch.
The information display shows the grey
indicator light. The system is now in
standby.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Cruise ControlE144529

If the sensors become blocked, a message
may appear in the information display. See
Information Messages (page 100). The
alert indicators remain illuminated but the
system does not alert you.
System Errors
If the system detects a fault, a warning
lamp illuminates and a message displays.
See Information Messages (page 100).
Switching the System On and Off
You can switch the system off using the
information display.
See General
Information (page 98). When you switch
the system off, a warning lamp illuminates
and a message displays. When you switch
the system on or off, the alert indicators
flash twice.
Note: The system remembers the last
setting when you start your vehicle.
Note: The system may not correctly operate
when towing a trailer. For vehicles with a
trailer tow module and tow bar approved
by us, the system turns off when you attach
a trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
To permanently switch the system off,
contact an authorized dealer. CROSS TRAFFIC ALERT WARNING:
Do not use the cross
traffic alert system as a replacement for
using the interior and exterior mirrors or
looking over your shoulder before
reversing out of a parking space. The
cross traffic alert system is not a
replacement for careful driving. WARNING:
The system may not
operate properly during severe weather
conditions, for example snow, ice, heavy
rain and spray. Always drive with due
care and attention. Failure to take care
may result in a crash.
The system is designed to alert you of
vehicles approaching from the sides behind
your vehicle when you shift into reverse
(R). If you continue to reverse after the
system alerts you, the system is designed
to apply the brakes if it still detects an
approaching vehicle. If the system applies
the brakes, a message appears in the
information display.
Note: The system does not apply the brakes
if you override it by firmly pressing the
accelerator pedal.
Using Cross Traffic Alert
The system is designed to detect vehicles
that approach at a speed between
4 mph
(6 km/h) and 37 mph (60 km/h). Coverage
decreases when the sensors are partially,
mostly or fully obstructed. Slowly reversing
helps increase the coverage area and
effectiveness.
The system turns on when you start the
engine and you shift into reverse (R). The
system turns off when you shift out of
reverse (R).
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving Aids

Zone coverage also decreases when
parking at narrow angles. The sensor on
the left-hand side is mostly obstructed and
zone coverage on that side is severely
reduced.
Cross Traffic Alert System Sensors
The sensors are behind the rear bumper
on both sides of your vehicle.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects. Note:
Blocked sensors could affect system
performance.
If the sensors are blocked, a message may
appear in the information display when
you shift into reverse (R).
Cross Traffic Alert System
Limitations
The system may not correctly operate
when any of the following occur:
• The sensors are blocked.
• Adjacently parked vehicles or objects
are obstructing the sensors.
• Vehicles approach at speeds less than
4 mph (6 km/h) or greater than 37 mph
(60 km/h).
• The vehicle speed is greater than 7 mph
(12 km/h)
.
• You reverse out of an angled parking
space.
Switching Cross Traffic Alert On or Off
To switch cross traffic alert on or off, use the information display controls on the
steering wheel to select the following: Action
Menu Item
Press the menu button.
Driver Assist.
Press the
OK button.
Cross Traffic Alert
Note: If you temporarily switch the system
off, it turns on the next time you switch the
ignition on.
Note: The system may not correctly operate
when towing a trailer. For vehicles with a
trailer tow module and tow bar approved
by us, the system turns off when you attach
a trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer. To permanently switch the system off,
contact an authorized dealer.
Cross Traffic Alert Indicator When the system detects an
approaching vehicle a tone
sounds, an indicator illuminates
in the relevant exterior mirror and arrows
appear in the information display to show
which side the approaching vehicle is
coming from.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving AidsE205199 E268294

is the maximum payload for your
vehicle as built by the assembly
plant. If you install any additional
equipment on your vehicle, you
must determine the new payload.
Subtract the weight of the
equipment from the payload listed
on the Tire and Loading label.
When towing, trailer tongue
weight or king pin weight is also
part of payload.
WARNING: The
appropriate loading capacity of
your vehicle can be limited either
by volume capacity (how much
space is available) or by payload
capacity (how much weight the
vehicle should carry). Once you
have reached the maximum
payload of your vehicle, do not
add more cargo, even if there is
space available. Overloading or
improperly loading your vehicle
can contribute to loss of vehicle
control and vehicle rollover.
GAWR (Gross Axle Weight
Rating)
GAWR is the maximum allowable
weight that a single axle (front or
rear) can carry. These numbers
are on the Safety Compliance
Certification label. The label is
located on the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver seating position. The total load on each axle must
never exceed its Gross Axle
Weight Rating.
GVWR (Gross Vehicle Weight
Rating)
GVWR is the maximum allowable
weight of the fully loaded vehicle.
This includes all options,
equipment, passengers and cargo.
It appears on the Safety
Compliance Certification label.
The label is located on the door
hinge pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the driver
seating position.
The gross vehicle weight must
never exceed the Gross Vehicle
Weight Rating.
Safety Compliance Certification Label
Example:
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Load CarryingE198828

WARNING: Exceeding the
Safety Compliance Certification
label vehicle weight limits can
adversely affect the
performance and handling of
your vehicle, cause vehicle
damage and can result in the
loss of control of your vehicle,
serious personal injury or death.
Maximum Loaded Trailer
Weight
Maximum loaded trailer weight is
the highest possible weight of a
fully loaded trailer the vehicle can
tow. Consult an authorized dealer
(or the RV and Trailer Towing
Guide available at an authorized
dealer) for more detailed
information.
GCWR (Gross Combined
Weight Rating)
GCWR is the maximum allowable
weight of the vehicle and the
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing
vehicle ’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle. The gross combined weight must
never exceed the Gross Combined
Weight Rating.
Note:
For trailer towing
information refer to the RV and
Trailer Towing Guide available at
an authorized dealer. WARNING:
Do not exceed
the GVWR or the GAWR
specified on the certification
label. WARNING:
Do not use
replacement tires with lower
load carrying capacities than the
original tires because they may
lower your vehicle's GVWR and
GAWR limitations. Replacement
tires with a higher limit than the
original tires do not increase the
GVWR and GAWR limitations. WARNING:
Exceeding any
vehicle weight rating can
adversely affect the
performance and handling of
your vehicle, cause vehicle
damage and can result in the
loss of control of your vehicle,
serious personal injury or death.
Steps for determining the
correct load limit:
1. Locate the statement "The combined weight of occupants
and cargo should never exceed
XXX kg or XXX lb." on your
vehicle ’s placard.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Load Carrying