2020 FORD TRANSIT CONNECT Owners Manual

Apps
General
Description
Voice Command
Start an app. The system prompts your for the app
name.
Mobile Applications
Get a list of apps running on your device.
List Applications
Search and connect to apps running on your device.
Find Applications
Active App Description
Voice Command
Get a list of voice commands for a specific app. 1
___ Help
Close an app.1
Exit ___
1 Add an app name to the command.
Voice Settings Description
Voice Command
Go to the voice settings menu.
Voice Settings
Switch long voice prompts on.
Interaction Mode Novice
Switch short voice prompts on.
Interaction Mode Advanced
Switch call confirmation on. The system prompts
you to confirm before making a call.
Phone Confirmation On
Switch call confirmation off. The system does not
prompt you to confirm before making a call.
Phone Confirmation Off
Switch the display of voice commands on.
Voice Command Lists On
Switch the display of voice commands off.
Voice Command Lists Off
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Automatic Blower Motor Speed
Reduction
If necessary, the system decreases the
blower motor speed when you are using
voice commands to reduce the amount of
background noise in your vehicle. It returns
to normal when you are finished.
Switching Automatic Blower Motor
Speed Reduction Off
Simultaneously press the A/C and
recirculated air buttons.
ENTERTAINMENT Select the entertainment option
on the feature bar.
Audio source. Select to choose
a different audio source.
A
Presets. Swipe left to view more
presets.
B
Using the Radio
Setting a Radio Station Using the
Touchscreen
Directly Tuning a Radio Station
Select
Sources.
Select
AM or FM. Select
Frequency.
Enter the frequency of the radio station
and select
Enter.
Note: You must enter the frequency to two
decimal places.
Selecting a Radio Station From a List
Select
Sources.
Select
FM or DAB.
Select
Station.
Select a radio station from the list.
Switching Traffic Announcements On
Select
Traffic (TA).
Note: If you switch traffic announcements
on, traffic announcements broadcast by
radio stations interrupt the current audio
source to help you plan your route.
Storing a Radio Station
You can use the different sets of presets
to allow different drivers to store their
favorite radio stations.
Set a radio station.
Select
Presets.
Note: Only do this if you wish to select a
different set of presets.
Press and hold one of the preset buttons.
Note: The radio briefly mutes to indicate
the radio station has been stored.
Streaming Music From a Bluetooth
Device
Check the compatibility of your device on
the regional Ford website.
Pair your device. See
Phone (page 392).
Select
Sources. Select Bluetooth.
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Searching for Tracks on a Bluetooth
Device
Select Browse.
Select a track.
Note: Select the cover art to view
information about the current track.
Repeating Tracks on a Bluetooth
Device Select the repeat icon to repeat
tracks.
Note: You can repeat one track or all tracks
on an audio format Bluetooth device. You
can repeat one track, all tracks or all tracks
in one folder on a Bluetooth device.
Note: A small number one appears next to
the repeat icon to indicate that a track is set
to repeat. A small folder icon appears next
to it to indicate that a folder is set to repeat
Playing Tracks on a Bluetooth Device
in a Random Order Select to play tracks in a random
order.
Playing Music From a USB or Media
Player
Connect your device to a USB port.
Select
Sources. Select USB.
Note: The system indexes your music
before you can play it.
Searching for Tracks on a USB or Media
Player
Select
Browse.
Select a track.
Note: Select the cover art to view
information about the current track. Note:
You can also browse by album, artist,
audiobook, genre, playlist, podcast or track
name.
Repeating Tracks on a USB or Media
Player Select the repeat icon to repeat
tracks.
Note: You can repeat one track or all tracks
on an audio format USB or media player.
You can repeat one track, all tracks or all
tracks in one folder on a USB or media
player.
Note: A small number one appears next to
the repeat icon to indicate that a track is set
to repeat. A small folder icon appears next
to it to indicate that a folder is set to repeat
Supported Devices
The system supports most USB and media
players, including iOS and Android devices.
Supported File Formats
The system supports the following file
formats:
• MP3, MP4, WMA, WAV, AAC, AIFF, APE,
DSD, and FLAC audio file formats.
• MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC file extensions.
• FAT, exFAT, and NTFS file systems.
Audio File Metadata
The system organizes files on your USB or
media player by metadata tags. Metadata
tags contain information about the file. If
the metadata tags for the files on your USB
or media player contain no information,
the system classifies them as unknown.
The system can index up to 50000 tracks
on a USB device or media player, and up
to 10 devices.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

PHONE
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Check the compatibility of your device on
the local Ford website.
Pairing Your Cell Phone for the
First Time
Go to the settings menu on your cell phone
and switch Bluetooth on. Select the phone option on the
feature bar.
1. Select
Add Phone.
Note: A prompt alerts you to search for your
vehicle on your cell phone.
2. Select your vehicle on your cell phone.
Note: A number appears on your cell phone
and on the touchscreen.
3. Confirm that the number on your cell phone matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your cell phone.
4. Download the phonebook from your cell phone when you are prompted. Note:
If you pair more than one cell phone,
use the phone settings to specify the
primary phone. You can change this setting
at any time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Alphabetically sort your contacts. See
Settings
(page 398).
Phone Settings
Change ring tones, alerts or pair another
phone.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number.
Mute
Mute your cell phone microphone.
Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell phone.
2. Select Bluetooth.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on.
Android
1. Go to the settings menu on your cell phone.
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2. Select Bluetooth.
3. Select the profiles option.
4. Select the phone profile .
5. Switch text message notification on.
Using Text Messaging Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
Apple CarPlay
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: Certain features of the system are
not available when you are using Apple
CarPlay.
Switching Apple CarPlay Off Select the settings option on the
feature bar.
1. Select Apple CarPlay Preferences.
2. Switch
Apple CarPlay off.
Android Auto
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are
not available when you are using Android
Auto. Switching Android Auto Off Select the settings option on the
feature bar.
1. Select
Android Auto.
2. Switch
Android Auto off.
NAVIGATION
Note: For more information, refer to the
local Ford website. Select the navigation option on
the feature bar.
Map view menu.
A
Zoom in.
B
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Zoom out.
C Route guidance menu.
D
Destination entry menu.
E
Setting a Destination
Destination Entry Menu Description
Item
Enter a destination address.
Search
Display and select from a list of previous destinations.
Previous Destinations
Set your saved home address as your destination
Home
Set your saved place of work as your destination.
Work
Display and select from a list of favorite destinations.
Favorites
Setting a Destination Using the Text
Entry Screen Text entry field.
A
Information icon.
B
Automatic suggestions based on
the text you enter.
C
Extended keyboard.
D Search.
E
Keyboard settings.
F
Note: Select one of the suggestions to
copy the detail to the text entry field.
You can search by entering all or part of
the destination, such as the Address, POI
Category or Name, Intersection, City,
Latitude/Longitude, etc. Tips: If you do
not specify a location, the system will
use the current vehicle location. You can
specify a location by address, city, state
or zip code. For additional search support,
please visit: support.ford.com.
Note: Press the button in the top right-hand
corner of the main map to display estimated
time of arrival, remaining travel time or
distance to destination.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3E230655

Setting a Destination Using the Map
Screen
Re-center the map.
A
Selected location.
B
3D map rotation. Swipe left or
right.
C
Start route guidance.
D
Destination name.
E
Show feature bar.
F
Select the location on the map.
Select Start to begin route guidance.
Changing the Format of the Map
Display the map in one of the following
formats:
• A two-dimensional map with the
direction you are traveling toward the
top of the screen.
• A two-dimensional map with north
toward the top of the screen.
• A three-dimensional map with the
direction you are traveling toward the
front. Zoom
Display more or less detail on the map.
Note:
You can use pinch gestures to zoom
in and out. Place two fingers on the screen
and move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.
Route Guidance Turn indicator. Select to hear the
last voice prompt.
A
Point of interest.
B
Estimated time of arrival,
distance to destination or time
to destination.
C
Current road.
D
Mute guidance prompts.
E
Note: To change guidance prompt volume,
turn the volume control when a guidance
prompt plays.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3E230868 E270675

Route Guidance Menu
Description
Menu Item
Adjust your map preferences for when route guidance is active.
Screen View
View a full screen map when route guidance is active.
Full Map
View highway exit information for your current route.
Highway Exit Info
View the turn list for your current route. Select a road to avoid
it.
Turn List
View traffic nearby or on your current route. 1
Traffic List
Adjust navigation settings. See Settings (page 398).
Navigation Settings
View information about your current location.
Where Am I?
Cancel route guidance.
Cancel Route
View the entire current route on the map.
View Route
View an alternative route compared to your current one.
Detour
Change the order or remove waypoints.
Edit Waypoints
The system determines the order of waypoints for you.
Optimize Order
Go to the next screen and start the new route.
Go
1 Reliant upon traffic message channel or live traffic.
Adjusting the Guidance Prompt
Volume
Turn the volume control when a guidance
prompt plays to adjust the volume.
Note: If you have inadvertently adjusted
the volume to zero, press the turn indicator
button to play the last voice prompt and
then adjust the volume to the desired level.
Muting Guidance Prompts Select the mute option on the
screen to mute guidance
prompts.
Note: The system mutes the next and all
future guidance prompts. Adding Waypoints
You can add a waypoint to a navigation
route as a destination along your route.
You can add up to five waypoints.
1. Select the search option on the map.
2. Set a destination.
3. Select
Add Waypoint.
4. Select
Go.
Canceling Route Guidance Select the route guidance menu
option on the active guidance
screen.
Select
Cancel Route.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3