
Hazard Flashers
...........................................195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Towing Points ..............................................
200
Customer Assistance
Getting the Services You Need ..............
202
In California (U.S. Only) ...........................
203
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
204
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
205
Getting Assistance Outside the U.S. and Canada .......................................................
205
Ordering Additional Owner's Literature ........................................................................\
207
Reporting Safety Defects (U.S. Only) ........................................................................\
207
Reporting Safety Defects (Canada Only) ........................................................................\
207
Fuses
Fuse Specification Chart .........................
209
Changing a Fuse ...........................................
217
Maintenance
General Information ...................................
219
Opening and Closing the Hood ..............
219
Under Hood Overview - 3.0L ...................
221
Under Hood Overview - 3.3L ..................
222
Engine Oil Dipstick - 3.0L .........................
223
Engine Oil Dipstick - 3.3L .........................
223
Engine Oil Check .........................................
223
Oil Change Indicator Reset .....................
224
Engine Coolant Check ...............................
225
Automatic Transmission Fluid Check ........................................................................\
229
Brake Fluid Check .......................................
229Power Steering Fluid Check
...................
230
Washer Fluid Check ...................................
230
Fuel Filter ........................................................
231
Changing the 12V Battery .........................
231
Checking the Wiper Blades .....................
233
Changing the Front Wiper Blades ........
233
Changing the Rear Wiper Blades ..........
234
Adjusting the Headlamps ........................
234
Changing a Bulb ..........................................
235
Changing the Engine Air Filter - 3.0L ........................................................................\
.
237
Changing the Engine Air Filter - 3.3L ....
238
Vehicle Care
General Information ..................................
240
Cleaning Products ......................................
240
Cleaning the Exterior .................................
240
Waxing ............................................................
242
Cleaning the Engine ...................................
242
Cleaning the Windows and Wiper Blades ........................................................................\
242
Cleaning the Interior ..................................
243
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
243
Repairing Minor Paint Damage .............
244
Cleaning the Wheels .................................
244
Vehicle Storage ...........................................
245
Wheels and Tires
General Information ...................................
247
Tire Care .........................................................
248
Using Snow Chains ....................................
262
Tire Pressure Monitoring System .........
264
Changing a Road Wheel ..........................
269
Technical Specifications ..........................
275
Capacities and Specifications
Engine Specifications - 3.0L ....................
277
Engine Specifications - 3.3L ....................
277
4
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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•
You apply the parking brake with the
ignition on.
• Your vehicle has a brake fault or low
brake fluid level, regardless of parking
brake position. If the lamp illuminates when you
are moving, you may have the
parking brake applied. Make sure
the parking brake is off. Have
your vehicle checked as soon as
possible if the lamp continues to
illuminate.
Cruise Control Illuminates when you switch this
feature on.
Deep Snow and Sand Illuminates when you switch this
feature on.
Direction Indicator Illuminates when you switch on
the left or right direction
indicator or the hazard flasher. If
the indicators stay on or flash faster, check
for a burned out bulb. See Changing a
Bulb (page 235).
Door Ajar Illuminates when the ignition is
on and any door is not
completely closed.
Electric Park Brake Illuminates or flashes when the
electric parking brake has a
system error. See
Electric
Parking Brake (page 153). Engine or Motor Coolant
Temperature Illuminates when the engine
coolant temperature is high.
Stop your vehicle as soon as
possible, switch off the engine and let it
cool. See
Engine Coolant Check (page
225).
Engine Oil If it illuminates with the engine
running or when you are driving,
this indicates a system error.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See
Engine Oil Check
(page 223).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by an authorized
dealer immediately.
Fasten Seatbelt Illuminates and a tone sounds
to remind you to fasten your
seatbelt. See
Seatbelt
Reminder (page 37).
Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
there is a system error. Have the system
checked by an authorized dealer.
Front Fog Lamps
(If Equipped) Illuminates when you switch the
front fog lamps on.
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Settings
Oil Life
Brake Fluid Life
Tire Pressure
INFORMATION MESSAGES
Note: Depending on your vehicle options
and instrument cluster type, not all of the
messages will display or be available.
Certain messages may be abbreviated or
shortened depending upon which cluster
type you have. Press the OK button to acknowledge and
remove some messages from the
information display. Other messages will
be removed automatically after a short
time.
Certain messages need to be confirmed
before you can access the menus.
AWD Action
Message
The all wheel drive system has automatically disabled itselfdue to the system overheating.
AWD Temporarily
Disabled
The all wheel drive system is locking up the torque transferclutch to help reduce clutch temperature.
AWD Temporarily
Locked
Displays when the system automatically disables to protect
itself. This may be caused by operating the vehicle with a mini spare tire installed, if the system detects dissimilar size tires,
or if there is an issue with another vehicle system preventing AWD operation. The system resumes normal operation and
clears this message after you cycle the ignition on and off and drive a short distance with the road tire re-installed or after the other vehicle system issues are resolved.
AWD OFF
Displays after the system cools and the all wheel drive systemresumes normal function.
AWD Restored
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Lane Keeping System
Action
Message
The system has malfunctioned. Contact an authorized dealer as soon as possible.
Lane Keeping Sys.
Malfunction Service Required
The system has detected a condition that has caused thesystem to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires the wind-shield to be cleaned to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealeras soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests the driver to keep their hands on thesteering wheel.
Keep Hands on Steering
Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible, turn off the
engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less.
Change Engine Oil Soon
The oil life left reaches 0%.
Oil Change Required
The brake fluid level is low and the brake system should be
inspected immediately. See Brake Fluid Check (page 229).
Brake Fluid Level Low
The brake system needs servicing. Stop the vehicle in a safeplace. Contact an authorized dealer.
Check Brake System
The engine coolant temperature is excessively high.
Engine Coolant Over
Temperature
The washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Indicates that your vehicle is still in Transport mode. This maynot allow some features to operate properly. Contact an authorized dealer.
Transport Mode Contact
Dealer
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STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10
seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible. WARNING:
If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation. Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
(If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
PRE-COLLISION ASSIST
(IF
EQUIPPED) WARNING:
You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
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