
Hazard Flashers
...........................................195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Towing Points ..............................................
200
Customer Assistance
Getting the Services You Need ..............
202
In California (U.S. Only) ...........................
203
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
204
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
205
Getting Assistance Outside the U.S. and Canada .......................................................
205
Ordering Additional Owner's Literature ........................................................................\
207
Reporting Safety Defects (U.S. Only) ........................................................................\
207
Reporting Safety Defects (Canada Only) ........................................................................\
207
Fuses
Fuse Specification Chart .........................
209
Changing a Fuse ...........................................
217
Maintenance
General Information ...................................
219
Opening and Closing the Hood ..............
219
Under Hood Overview - 3.0L ...................
221
Under Hood Overview - 3.3L ..................
222
Engine Oil Dipstick - 3.0L .........................
223
Engine Oil Dipstick - 3.3L .........................
223
Engine Oil Check .........................................
223
Oil Change Indicator Reset .....................
224
Engine Coolant Check ...............................
225
Automatic Transmission Fluid Check ........................................................................\
229
Brake Fluid Check .......................................
229Power Steering Fluid Check
...................
230
Washer Fluid Check ...................................
230
Fuel Filter ........................................................
231
Changing the 12V Battery .........................
231
Checking the Wiper Blades .....................
233
Changing the Front Wiper Blades ........
233
Changing the Rear Wiper Blades ..........
234
Adjusting the Headlamps ........................
234
Changing a Bulb ..........................................
235
Changing the Engine Air Filter - 3.0L ........................................................................\
.
237
Changing the Engine Air Filter - 3.3L ....
238
Vehicle Care
General Information ..................................
240
Cleaning Products ......................................
240
Cleaning the Exterior .................................
240
Waxing ............................................................
242
Cleaning the Engine ...................................
242
Cleaning the Windows and Wiper Blades ........................................................................\
242
Cleaning the Interior ..................................
243
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
243
Repairing Minor Paint Damage .............
244
Cleaning the Wheels .................................
244
Vehicle Storage ...........................................
245
Wheels and Tires
General Information ...................................
247
Tire Care .........................................................
248
Using Snow Chains ....................................
262
Tire Pressure Monitoring System .........
264
Changing a Road Wheel ..........................
269
Technical Specifications ..........................
275
Capacities and Specifications
Engine Specifications - 3.0L ....................
277
Engine Specifications - 3.3L ....................
277
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WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag. WARNING:
If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events. The system consists of the following:
•
Safety canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 48).
Always properly restrain children 12 years
old and under in the rear seats. The Safety
Canopy will not interfere with children
restrained using a properly installed child
or booster seat because it is designed to
inflate downward from the headliner above
the doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Supplementary Restraints SystemE75004 E67017

Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators will flash twice to indicate a
change to the unlocking mode. Driver door
mode only unlocks the driver door when
you press the unlock button once. All door
mode unlocks all doors when you press
the unlock button once. The unlocking
mode applies to the remote control.
Locking the Doors
Press the button to lock all
doors. The direction indicators
flash.
Press the button again within three
seconds to confirm that all the doors
close. The doors lock again, the horn
sounds and the direction indicators flash
if all the doors and the liftgate close.
Note: If any door or the liftgate is open, or
if the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
sounds twice and the direction indicators
do not flash.
Independent Liftgate Unlocking
Feature (If Equipped)
This feature allows you to unlock the
liftgate independently of the other doors.
Unlocking
The liftgate unlocks when you pull and
release the liftgate control on the overhead
console with the ignition on.
Note: The liftgate does not unlock when
you unlock all the doors electronically using
the remote control or power door lock
control.
Liftgate Timed Release (If Equipped)
Switch the ignition to the run, start or
accessory position. Pull and release the liftgate
control on the overhead console.
Note: Only the liftgate unlocks. All other
passenger doors remain in the previous
locking state.
A warning lamp illuminates in the
instrument cluster for 45 seconds.
See
Warning Lamps and Indicators (page
80). You can then open the liftgate using
the exterior liftgate release button.
Once the 45 second timer expires, the
lamp turns off and you can no longer open
the liftgate. Pull and release the liftgate
control on the overhead console again to
restart the timer.
Note: You can also unlock the liftgate by
using the key blade inserted into the liftgate
lock cylinder.
Locking
The liftgate locks when any of the
following occur:
• You open and close the liftgate after
you pull and release the liftgate control
on the overhead console.
• The 45 second timer expires.
Locking and Unlocking the Doors
with the Key Blade
Locking with the Key
Turn the top of the key toward the front of
your vehicle.
Unlocking with the Key
Turn the top of the key toward the rear of
your vehicle.
Note: With the child safety locks on and
you pull the interior handle, you only turn off
the emergency locking, not the child safety
lock. You can only open the doors using the
external door handle.
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ANTI-THEFT ALARM
Alarm System
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors, luggage compartment
and the hood.
Triggering the Alarm
Once armed, the alarm is triggered in any
of the following ways:
•
If someone opens a door, cargo area
or the hood without a valid key or
remote control.
If the alarm is triggered, the horn will sound
for 30 seconds and the hazard warning
flasher will flash for five minutes.
Any further attempts to perform one of the
above will trigger the alarm again.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks (page 59).
Disarming the Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on within 12 seconds, or by
unlocking the doors or the cargo area with
the remote control.
Police Perimeter Alert System
(If
Equipped)
Note: The Police Perimeter Alert System is
primarily intended to monitor moving
pedestrians but also detects objects like
vehicles and bikes. Fast vehicles, stationary
objects and small objects like birds may also
be ignored.
Note: The Police Perimeter Alert System
feature does not function outside of Park
(P) or with any door open. The system uses sensors to monitor
detected objects moving near your parked
vehicle.
Detected moving objects are displayed as
moving dots on the systems instrument
cluster display.
Once the system detects approaching
objects crossing the selected range
perimeter, the vehicle sounds a tone, and
may roll up the windows and lock the
doors.
The system may also activate the rear view
camera if the display is in the Information
and Entertainment screen.
Switching the Police Perimeter
Alert On and Off
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Action
Message
The blind spot information system and cross traffic alert
system sensors are blocked. See Cross Traffic Alert (page 172).
Cross Traffic Not Avail-
able Sensor Blocked See Manual
A system error has occurred. Contact an authorized dealer as soon as possible.
Cross Traffic System
Fault
The system automatically turns off and displays this messagewhen you connect a trailer to the vehicle that does not have
a trailer blind spot system or when you switch the trailer blind spot system off through the information display. See
Cross
Traffic Alert (page 172).
Cross Traffic Alert Deac-
tivated Trailer Attached
The system automatically turns off and displays this messagewhen you connect a trailer to the vehicle that does not have
a trailer blind spot system or when you switch the trailer blind spot system off through the information display. See
Blind
Spot Information System (page 168).
Blind Spot Alert Deactiv-
ated Trailer Attached
Doors and Locks Action
Message
The driver door is not completely closed.
Driver Door Ajar
The passenger door is not completely closed.
Passenger Door Ajar
The rear left door is not completely closed.
Rear Left Door Ajar
The rear right door is not completely closed.
Rear Right Door Ajar
The liftgate is not completely closed.
Liftgate Ajar
The hood is not completely closed.
Hood Ajar
The system has disabled the door switches.
Switches Inhibited
Security Mode
Displays when the door lock is turned on and you attempt to open the door.
Doors Locked Unlock
Before Opening
Indicates a driver door fault that requires manually opening
the door by the override lever. Contact an authorized dealer.
Driver Door Fault Use
Inside Override Lever In Map Pocket
Indicates a fault with the electronic door system. Contact an authorized dealer.
Door Fault Service
Required
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Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
•
Open the windows at least 1 in
(2.5 cm).
• Set your climate control to outside air.
ENGINE BLOCK HEATER
(IF
EQUIPPED) WARNING:
Failure to follow
engine block heater instructions could
result in property damage or serious
personal injury. WARNING:
Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock. WARNING:
Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power
cable and may cause an electrical short
resulting in fire, injury and property
damage.
Note: The heater is most effective when
outdoor temperatures are below
0°F
(-18°C).
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element, installed in the engine block and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source. We recommend that you do the following
for a safe and correct operation:
•
Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• If the block heater cord is under the
hood, Do Not remove the wiring from
its original location. Do Not close the
hood on the extension wiring.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Engine Emission Control

GENERAL INFORMATION
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death. WARNING:
Keep your hands and
clothing clear of the engine cooling fan.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system.
The pack is located underneath the vehicle.
The high voltage battery system uses an
advanced active liquid heating and cooling
system to regulate high voltage battery
temperature and help maximize the life of
the high voltage battery. Note:
The high-voltage battery does not
require regular service maintenance.
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing High Voltage Battery