
Hazard Flashers
...........................................195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Towing Points ..............................................
200
Customer Assistance
Getting the Services You Need ..............
202
In California (U.S. Only) ...........................
203
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
204
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
205
Getting Assistance Outside the U.S. and Canada .......................................................
205
Ordering Additional Owner's Literature ........................................................................\
207
Reporting Safety Defects (U.S. Only) ........................................................................\
207
Reporting Safety Defects (Canada Only) ........................................................................\
207
Fuses
Fuse Specification Chart .........................
209
Changing a Fuse ...........................................
217
Maintenance
General Information ...................................
219
Opening and Closing the Hood ..............
219
Under Hood Overview - 3.0L ...................
221
Under Hood Overview - 3.3L ..................
222
Engine Oil Dipstick - 3.0L .........................
223
Engine Oil Dipstick - 3.3L .........................
223
Engine Oil Check .........................................
223
Oil Change Indicator Reset .....................
224
Engine Coolant Check ...............................
225
Automatic Transmission Fluid Check ........................................................................\
229
Brake Fluid Check .......................................
229Power Steering Fluid Check
...................
230
Washer Fluid Check ...................................
230
Fuel Filter ........................................................
231
Changing the 12V Battery .........................
231
Checking the Wiper Blades .....................
233
Changing the Front Wiper Blades ........
233
Changing the Rear Wiper Blades ..........
234
Adjusting the Headlamps ........................
234
Changing a Bulb ..........................................
235
Changing the Engine Air Filter - 3.0L ........................................................................\
.
237
Changing the Engine Air Filter - 3.3L ....
238
Vehicle Care
General Information ..................................
240
Cleaning Products ......................................
240
Cleaning the Exterior .................................
240
Waxing ............................................................
242
Cleaning the Engine ...................................
242
Cleaning the Windows and Wiper Blades ........................................................................\
242
Cleaning the Interior ..................................
243
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
243
Repairing Minor Paint Damage .............
244
Cleaning the Wheels .................................
244
Vehicle Storage ...........................................
245
Wheels and Tires
General Information ...................................
247
Tire Care .........................................................
248
Using Snow Chains ....................................
262
Tire Pressure Monitoring System .........
264
Changing a Road Wheel ..........................
269
Technical Specifications ..........................
275
Capacities and Specifications
Engine Specifications - 3.0L ....................
277
Engine Specifications - 3.3L ....................
277
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Table of Contents 

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing IntroductionE270480      E71340        E71880 E231160 E67017         E161353      

Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Introduction 

Disconnecting Your 12 Volt Battery
•
Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery
cables.
Plugging in Your HYBRID
We recommend the following options for
your plug-in vehicle (PHEV) :
• Leave your vehicle plugged in. The 12
volt battery maintains power if left
plugged in. However, this periodically
uses electricity from the household
outlet.
• Connect a battery charger to your 12
volt battery and leave it on a
continuous, slow charge.
• Disconnect the 12 volt battery. If your
12 volt battery is located in the luggage
compartment, do not fully shut the
luggage compartment after
disconnecting the 12 volt battery. Only
leave the luggage compartment open
if your vehicle is stored in a locked
location.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure. Miscellaneous
•
Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 
15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have
any concerns or issues.
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Customer action required
Possible cause
Low tire pressure
warning light
On vehicles with different front and rear
tire pressures, the system must be
retrained following every tire rotation.
See Tire Pressure Monitoring System
Reset procedure later in this section.
Tire rotation without
sensor training
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When Your Temporary Spare Tire
is Installed
 in this section.
Spare tire in use
Flashing warning light
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
When Inflating Your Tires WARNING: 
Do not use the tire
pressure displayed in the information
display as a tire pressure gauge. Failure
to follow this instruction could result in
personal injury or death.
When putting air into your tires (such as at
a gas station or in your garage), the tire
pressure monitoring system will not
respond immediately to the air added to
your tires.
It could take up to two minutes of driving
over 20 mph (32 km/h) for the light to turn
off after you have filled your tires to the
recommended inflation pressure. How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. While driving in a normal manner, a
typical passenger tire inflation pressure
could increase about 
2
–4 psi (14– 28 kPa)
from a cold start situation. If the vehicle is
stationary overnight with the outside
temperature significantly lower than the
daytime temperature, the tire pressure
could decrease about 
3 psi (21 kPa) for a
drop of 30°F (17°C) in ambient
temperature. This lower pressure value
could be detected by the tire pressure
monitoring system as being significantly
lower than the recommended inflation
pressure and activate the system warning
light for low tire pressure. If the low tire
pressure warning light is on, visually check
each tire to verify that no tire is flat. If one
or more tires are flat, repair as necessary.
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Check the air pressure in the road tires. If
any tire is under-inflated, carefully drive
the vehicle to the nearest location where
air can be added to the tires. Inflate all the
tires to the recommended inflation
pressure.
Tire Pressure Monitoring System Reset
Procedure
WARNING: To determine the
required pressure(s) for your vehicle, see
the Safety Compliance Certification
Label (on the door hinge pillar,
door-latch post or the door edge that
meets the door-latch post, next to the
driver seat) or the Tire Label on the
B-Pillar or the edge of the driver door.
Note: You need to perform the tire pressure
monitoring system reset procedure after
each tire rotation.
To provide the vehicle's load carrying
capability, some vehicles require different
recommended tire pressures in the front
tires as compared to the rear tires. The tire
pressure monitoring system equipped on
these vehicles is designed to illuminate the
low tire pressure warning light at two
different pressures; one for the front tires
and one for the rear tires.
Since tires need to be rotated to provide
consistent performance and maximum tire
life, the tire pressure monitoring system
needs to know when the tires are rotated
to determine which set of tires are on the
front and which are on the rear. With this
information, the system can detect and
properly warn of low tire pressures.
System reset tips: •
To reduce the chances of interference
from another vehicle, perform the
system reset procedure at least 
3 ft
(1 m) away from another Ford Motor
Company vehicle undergoing the
system reset procedure at the same
time.
• Do not wait more than two minutes
between resetting each tire sensor or
the system can time-out and you have
to repeat the entire procedure on all
four wheels.
• A double horn sounds indicating the
need to repeat the procedure.
Performing the System Reset Procedure
Read the entire procedure before
attempting.
1. Drive the vehicle above 
20 mph
(32 km/h) for at least two minutes,
then park in a safe location where you
can easily get to all four tires and have
access to an air pump.
2. Place the ignition in the off position and
keep the key in the ignition.
3. Cycle the ignition to the on position with the engine off.
4. Turn the hazard flashers on then off three times. You must accomplish this
within 10 seconds. If you successfully
enter the reset mode, the horn sounds
once, the system indicator flashes and
a message shows in the information
display. If this does not occur, please
try again starting at step 2. If after
repeated attempts to enter the reset
mode, the horn does not sound, the
system indicator does not flash and no
message shows in the information
display, seek service from your
authorized dealer.
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5. Train the tire pressure monitoring
system sensors in the tires using the
following system reset sequence
starting with the left front tire in the
following clockwise order: Left front -
driver side front tire, Right front -
passenger side front tire, Right rear -
passenger side rear tire, Left rear -
driver side rear tire.
6. Remove the valve cap from the valve stem on the left front tire. Decrease the
air pressure until the horn sounds.
Note: The single horn tone confirms that
the sensor identification code has been
learned by the module for this position. If a
double horn is heard, the reset procedure
was unsuccessful, and you must repeat it.
7. Remove the valve cap from the valve stem on the right front tire. Decrease
the air pressure until the horn sounds.
8. Remove the valve cap from the valve stem on the right rear tire. Decrease the
air pressure until the horn sounds.
9. Remove the valve cap from the valve stem on the left rear tire. Decrease the
air pressure until the horn sounds.
Training is complete after the horn
sounds for the last tire trained, driver
side rear tire, the system indicator
stops flashing, and a message shows
in the information display.
10. Turn the ignition off. If two short horn
beeps are heard, the reset procedure
was unsuccessful and you must
repeat it. If after repeating the
procedure and two short beeps are
heard when the ignition is turned to
off, seek assistance from your
authorized dealer. 11.
Set all four tires to the recommended
air pressure as indicated on the
Safety Compliance Certification
Label, affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch post,
next to the driver seating position or
Tire Label located on the B-Pillar or
the edge of the driver door.
CHANGING A ROAD WHEEL WARNING: If the tire pressure
monitor sensor becomes damaged it
may not function.
Note: You should only use tire sealants in
roadside emergencies as they may cause
damage to the tire pressure monitoring
system sensor.
Note: The tire pressure monitoring system
indicator light illuminates when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on the vehicle.
If you get a flat tire when driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
Have a flat serviced by an authorized
dealer in order to prevent damage to the
tire pressure monitoring system sensors.
See 
Tire Pressure Monitoring System
(page 264).  Replace the spare tire with a
road tire as soon as possible. During
repairing or replacing of the flat tire, have
the authorized dealer inspect the tire
pressure monitoring system sensor for
damage.
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Driver Training/EVOC
Replace engine oil and filter as indicated by the information
display and perform services listed in the Extreme Usage
Scheduled Maintenance chart.
As required
Inspect brake pads, rotors, calipers hoses, and service as
required.
Inspect engine oil level.
Inspect vehicle every day
prior to starting training
Set tire pressure. Refer to driver door placard for cold tire
pressure information.
Inspect tire quality for wear.
Set wheel lug nut torque. The cold wheel lug nut torque
is 150 lb.ft (204 Nm). If wheels are torqued while they are
hot (after 15 minutes of EVOC driving), torque may be
checked to hot wheel lug nut torque of 
70 lb.ft (95 Nm).
Proper functioning of safety devices (seat belts, no air bag
lights, etc.)
Front differential/axle fluid.
25 hours of training use
Rear differential/axle fluid.
100 hours of training use
Change transmission and transfer case fluids.
Annually
Note: Follow base owner guide direction
for 1,000-mile vehicle break-in prior to using
vehicle for training purposes.
Note: Incorporate vehicle cool-down after
hard driving.
Note: Perform Training / EVOC service
according to the Extreme Usage Scheduled
Maintenance chart.
Note: Use Police Interceptor part numbers
for replacement parts. Engine Idle Hour Meter
Your vehicle may have an idle meter to
indicate how much time the vehicle has
been sitting in park (P) or neutral (N). The
meter is incorporated with the vehicle
odometer. Depressing the odometer-reset
button once displays the trip odometer
(miles [kilometers] following by a "T" for
trip odometer); depressing the
odometer-reset button a second time
displays the idle meter (hours following by
an "H" for hours). The idle meter only
accumulates time while the vehicle is in
park (P) or neutral (N). Displayed time is
cumulative for the vehicle and cannot be
reset to zero. Police vehicles often
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