
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
Automatic Transmission Warning
Chime
Sounds when you have not moved the
transmission selector lever to position P.
A message will be shown in the display.
84
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Instrument Cluster

Trailer (If Equipped)
Action
Message
A correct trailer connection is sensed during a givenignition cycle.
Trailer Connected
A trailer connection becomes disconnected, either
intentionally or unintentionally, and has been sensed during a given ignition cycle.
Trailer Disconnected
The trailer sway control has detected trailer sway.
Trailer Sway Reduce Speed
There are certain faults in your vehicle wiring and trailer
wiring/brake system. See Towing a Trailer (page 186).
Trailer Wiring Fault
There is a fault with your trailer turn lamp. Check yourlamp.
Trailer Left Turn Lamps Fault
Check Lamps
There is a fault with your trailer turn lamp. Check yourlamp.
Trailer Right Turn Lamps Fault
Check Lamps
There is a fault with your trailer battery. See
Towing
a Trailer (page 186).
Trailer Battery Not Charging See
Manual
There is a fault with your vehicle trailer lighting module.See
Towing a Trailer (page 186).
Trailer Lighting Module Fault
See Manual
Transmission Action
Message
You switched the engine off and shift select lever is in anyposition other than park (P).
Shift to Park
Transmission is too cold. Wait for it to warm up before you drive.
Transmission Warming
Up Please Wait
Displays when the brake pedal needs to be depressed.
Press Brake Pedal
The transmission is overheating and needs to cool. Stop in asafe place as soon as it’ s possible.
Transmission Over
Temperature Stop Safely
See an authorized dealer.
Transmission Service
Required
The transmission is overheating and needs to cool. Stop in asafe place as soon as it’ s possible.
Transmission Too Hot
Press Brake
99
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Information Displays

Action
Message
The transmission has limited functionality. See an authorized dealer.
Transmission Limited
Function See Manual
A reminder to shift into park. In addition, this message is typicalafter reconnecting or recharging the battery until you cycle
the ignition to the on mode. See Changing the 12V Battery (page 231).
Transmission Not in Park
Displays when there is a system fault and the park brake needs
to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT
Confirm Park Brake
Apply Before Exiting the Vehicle
See your authorized dealer.
SHIFT SYS FAULT
Service Required
Displays when there is a system fault while the vehicle isshifting to park. See your authorized dealer.
SHIFT SYS FAULT
Vehicle is Shifting to Park
Displays when there is a system fault while the vehicle isshifting to reverse. See your authorized dealer.
SHIFT SYS FAULT
Reverse Unavailable Service Required
See an authorized dealer.
SHIFT SYS FAULT Drive
Unavailable Select S for Drive Service Required
See your authorized dealer.
SHIFT SYS FAULT
Neutral Unavailable Service Required
See your authorized dealer.
SHIFT SYS FAULT Sport
Unavailable Service Required
Displays when an invalid gear has been selected.
Invalid Gear Selection
Displays when the brake pedal needs to be depressed toenable the transmission to shift from park.
Depress Brake to Shift
from Park
Reminder to switch off the ignition while in neutral tow.
Neutral Tow Engaged
Turn Ignition Off for Towing
Displays when neutral hold is active and you want to exit neutral tow.
Neutral Tow Engaged
Depress Brake andSelect Park to Exit Neutral Tow
100
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Information Displays

Action
Message
Reminder to remove park brake while in neutral tow.
Neutral Tow Remove
Park Brake for Towing
Displays when the neutral tow is off.
Neutral Tow Disengaged
Displays when neutral tow is on.
Neutral Tow Enabled
Leave Transmission in Neutral
101
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Information Displays

Note:
You can crank the engine for a total
of 60 seconds without the engine starting
before the starting system temporarily
disables. The 60 seconds does not have to
be all at once. For example, if you crank the
engine three times for 20 seconds each
time, without the engine starting, you
reached the 60-second time limit. A
message appears in the information display
alerting you that you exceeded the cranking
time. You cannot attempt to start the
engine for at least 15 minutes. After 15
minutes, you are limited to a 15-second
engine cranking time. You need to wait 60
minutes before you can crank the engine for
60 seconds again.
Before starting your vehicle, check the
following:
• Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
• Switch the ignition key to position II.
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Turn the key to position
III to start the
engine.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: If you cannot start the engine on the
first try, wait for a short period and try again.
Failure to Start
If you cannot start the engine after three
attempts, wait 10 seconds and follow this
procedure:
1. Fully depress the brake pedal.
2. Shift into park (P). 3.
Fully depress the accelerator pedal and
hold it there.
4. Start the engine.
Stopping the Engine When Your
Vehicle is Stationary
1. Shift into park (P).
2. Turn the key to position
0.
3. Apply the parking brake.
Stopping the Engine When Your
Vehicle is Moving WARNING:
Switching off the
engine when the vehicle is still moving
will result in a loss of brake and steering
assistance. The steering will not lock, but
higher effort will be required. When the
ignition is switched off, some electrical
circuits, including air bags, warning lamps
and indicators may also be off. If the
ignition was turned off accidentally, you
can shift into neutral (N) and re-start the
engine.
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, shift into park (P) and turn the key to
position
0.
3. Apply the parking brake.
Guarding Against Exhaust Fumes WARNING:
If you smell exhaust
fumes inside your vehicle, have your
vehicle checked by your authorized
dealer immediately. Do not drive your
vehicle if you smell exhaust fumes.
Carbon monoxide is present in exhaust
fumes. Take precautions to avoid its
dangerous effects.
119
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Starting and Stopping the Engine

Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the heater longer than three hours
does not improve system performance and
unnecessarily uses electricity.
POLICE ENGINE IDLE FEATURE
(IF EQUIPPED)
The system allows you to leave the engine
running and prevents your vehicle from
unauthorized use when you are outside of
your vehicle. When you remove the key
from the ignition, the engine remains idling.
Switching the System On
1. With your vehicle running and the
transmission in park (P), press the
button on the instrument panel. See
Instrument Panel (page 18). A
warning lamp illuminates to confirm
the system is on. See Warning Lamps
and Indicators
(page 80). 2.
Switch the ignition off and remove the
key.
When the system is on:
• The power window switches turn off
and the windows remain in their current
state.
• The luggage compartment or liftgate
unlock switch turns off.
Note: When the system is on, you can use
the key blade or the remote control to lock
and unlock your vehicle.
Switching the System Off
• Turn the key to the run position.
• Press the button on the instrument
panel.
Note: If you switch the system off before
switching the ignition to the run position,
your vehicle shuts down.
121
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Starting and Stopping the EngineE227967

HYBRID VEHICLE OPERATION
(IF EQUIPPED)
This hybrid vehicle combines electric and
gasoline propulsion to provide
breakthrough performance and improved
efficiency. Familiarizing yourself with these
unique characteristics provides an optimal
driving experience from your vehicle.
Starting
When you start your vehicle, a
green READY indicator light
appears in the instrument cluster
and a ready to drive message appears,
letting you know that your vehicle is ready
for driving.
The engine may not start because your
vehicle has a silent key start feature. This
fuel saving feature allows your vehicle to
be ready to drive without requiring the gas
engine to be running. The indicator remains
on when your vehicle is on, whether the
engine is running or not, to indicate your
vehicle is capable of movement using the
electric motor, gas engine or both.
Typically, the engine does not start unless
the vehicle is cold, a climate control
change is requested or you press the
accelerator pedal.
Driving
The gas engine automatically starts and
stops to provide power when needed and
to save fuel when not needed. When
coasting at low speeds, coming to a stop,
or standing, the gas engine normally shuts
down and your vehicle operates in
electric-only mode.
Conditions that may cause the engine to
start up or remain running include:
• Considerable vehicle acceleration.
• Climbing a hill. •
Charge level of high voltage battery is
low.
• High or low outside temperatures in
order to provide system heating or
cooling.
• Engine not warm enough to provide
passenger requested cabin
temperature.
• Towing a trailer.
• Selectable drive modes: Certain
selectable drive modes may cause the
engine to run. See About Drive Mode
Control (page 179).
Stopping
The gas engine may shut off to conserve
fuel as you come to a stop. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation
The engine and electric motor together
propel the vehicle through the automatic
transmission. This is normal hybrid
operating and helps deliver fuel efficiency
and performance.
Battery
Your hybrid has a high voltage battery. A
cool battery maintains battery life and
provides the best possible performance.
The high voltage battery is cooled by the
vehicle's air conditioning system. When
the air conditioning system is on, you may
notice a slight increase in air temperature
coming from the climate control vents
while the system cools the battery. You
may notice cool air flowing from the vents
when the air conditioning or blower is off.
122
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Unique Driving CharacteristicsE293827

You may also notice during extending
downhill driving that your engine continues
to run instead of shutting off. During this
engine braking, the engine stays on, but it
is not using any fuel. You may also hear a
slight whine or whistle when operating your
vehicle. This is the normal operation of the
electric motor in the hybrid system.
Braking
Your hybrid has standard hydraulic braking
and regenerative braking. Regenerative
braking is performed by your transmission
and it captures brake energy and stores it
in the high voltage battery. You may notice
the transmission changing gears while
decelerating. This is normal, and is used to
capture the maximum energy back into the
high voltage battery.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode. Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
these tips in mind:
•
Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
123
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Unique Driving Characteristics