
Running Out of Fuel
....................................129
Refueling - Excluding: Hybrid Electric Vehicle (HEV) ............................................
131
Refueling - Hybrid Electric Vehicle (HEV) ........................................................................\
.
133
Fuel Consumption .......................................
136
Engine Emission Control
Emission Law ................................................
138
Catalytic Converter .....................................
139
High Voltage Battery
General Information ...................................
142
Transmission
Automatic Transmission ...........................
143
All-Wheel Drive
Using All-Wheel Drive ................................
145
Brakes
General Information ...................................
152
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
153
Electric Parking Brake ................................
153
Hill Start Assist .............................................
155
Traction Control
Principle of Operation ................................
157
Using Traction Control ...............................
157
Stability Control
Principle of Operation ................................
158
Using Stability Control ..............................
159
Parking Aids
Principle of Operation ...............................
160
Rear Parking Aid ..........................................
160
Rear View Camera .......................................
162Cruise Control
About Cruise Control
.................................
166
Switching Cruise Control On and Off ........................................................................\
166
Setting the Cruise Control Speed .........
166
Canceling the Set Speed ..........................
167
Resuming the Set Speed ..........................
167
Cruise Control Indicators ..........................
167
Driving Aids
Blind Spot Information System .............
168
Cross Traffic Alert .........................................
172
Steering ............................................................
175
Pre-Collision Assist .....................................
175
Drive Mode Control
About Drive Mode Control ........................
179
Selecting a Drive Mode ..............................
179
Drive Modes ...................................................
179
Load Carrying
Load Limit .......................................................
181
Towing
Towing a Trailer ............................................
186
Recommended Towing Weights ............
187
Essential Towing Checks ..........................
188
Towing the Vehicle on Four Wheels ......
190
Driving Hints
Breaking-In ......................................................
191
Reduced Engine Performance .................
191
Economical Driving ......................................
191
Cold Weather Precautions .......................
192
Driving Through Water ...............................
192
Floor Mats ......................................................
193
Roadside Emergencies
Roadside Assistance ..................................
194
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Hazard Flashers
...........................................195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Towing Points ..............................................
200
Customer Assistance
Getting the Services You Need ..............
202
In California (U.S. Only) ...........................
203
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
204
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
205
Getting Assistance Outside the U.S. and Canada .......................................................
205
Ordering Additional Owner's Literature ........................................................................\
207
Reporting Safety Defects (U.S. Only) ........................................................................\
207
Reporting Safety Defects (Canada Only) ........................................................................\
207
Fuses
Fuse Specification Chart .........................
209
Changing a Fuse ...........................................
217
Maintenance
General Information ...................................
219
Opening and Closing the Hood ..............
219
Under Hood Overview - 3.0L ...................
221
Under Hood Overview - 3.3L ..................
222
Engine Oil Dipstick - 3.0L .........................
223
Engine Oil Dipstick - 3.3L .........................
223
Engine Oil Check .........................................
223
Oil Change Indicator Reset .....................
224
Engine Coolant Check ...............................
225
Automatic Transmission Fluid Check ........................................................................\
229
Brake Fluid Check .......................................
229Power Steering Fluid Check
...................
230
Washer Fluid Check ...................................
230
Fuel Filter ........................................................
231
Changing the 12V Battery .........................
231
Checking the Wiper Blades .....................
233
Changing the Front Wiper Blades ........
233
Changing the Rear Wiper Blades ..........
234
Adjusting the Headlamps ........................
234
Changing a Bulb ..........................................
235
Changing the Engine Air Filter - 3.0L ........................................................................\
.
237
Changing the Engine Air Filter - 3.3L ....
238
Vehicle Care
General Information ..................................
240
Cleaning Products ......................................
240
Cleaning the Exterior .................................
240
Waxing ............................................................
242
Cleaning the Engine ...................................
242
Cleaning the Windows and Wiper Blades ........................................................................\
242
Cleaning the Interior ..................................
243
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
243
Repairing Minor Paint Damage .............
244
Cleaning the Wheels .................................
244
Vehicle Storage ...........................................
245
Wheels and Tires
General Information ...................................
247
Tire Care .........................................................
248
Using Snow Chains ....................................
262
Tire Pressure Monitoring System .........
264
Changing a Road Wheel ..........................
269
Technical Specifications ..........................
275
Capacities and Specifications
Engine Specifications - 3.0L ....................
277
Engine Specifications - 3.3L ....................
277
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Engine Specifications - 3.3L, Hybrid
Electric Vehicle (HEV) ..........................278
Motorcraft Parts - 3.0L .............................
279
Motorcraft Parts - 3.3L .............................
280
Vehicle Identification Number ................
281
Vehicle Certification Label .......................
281
Transmission Code Designation ...........
282
Capacities and Specifications - 3.0L ........................................................................\
283
Capacities and Specifications - 3.3L .......................................................................
290
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ............
297
Bulb Specification Chart .........................
305
Audio System
General Information ..................................
307
Audio Unit ......................................................
307
USB Port ........................................................
309
SYNC™
General Information ....................................
311
Using Voice Recognition ............................
312
Using SYNC™ With Your Phone ............
314
SYNC™ Applications and Services ......
315
Using SYNC™ With Your Media Player ........................................................................\
.
319
SYNC™ Troubleshooting .........................
319
Ford Protect
Ford Protect ..................................................
328
Scheduled Maintenance
General Maintenance Information ......
330
Normal Scheduled Maintenance ..........
333
Special Operating Conditions Scheduled Maintenance ............................................
336
Scheduled Maintenance Record ..........
339Decommissioning the Vehicle
Decommissioning Requirements
.........
350
Appendices
Electromagnetic Compatibility ..............
351
End User License Agreement .................
353
Declaration of Conformity .......................
379
Declaration of Conformity - Vehicles With: SYNC 3 ............................................
379
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Table of Contents

Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle ’s New Vehicle Limited Warranty,
refer to the Warranty Guide that is provided
to you along with your Owner ’s Manual. Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
On Board Diagnostics Data Link
Connector WARNING:
Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
14
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Introduction

INSTRUMENT PANEL
Cruise control. See Cruise Control (page 67). Auxiliary control. See Audio
Control (page 66).
A
Direction indicator. See
Direction Indicators (page 73). Wiper lever. See
Windshield Wipers (page 68).
B
Information display.
See General Information (page 85).
C
Information display control. See
Information Display Control (page 67).
D
Gearshift lever. See
Automatic Transmission (page 143).
E
Deep sand/snow mode button. See
About Drive Mode Control (page 179).
F
Information and Entertainment display.
G
Pre-collision assist disable. See
Pre-Collision Assist (page 175). Police
perimeter alert. See Security (page 64).
H
Audio unit. See
Audio Unit (page 307).
I
Climate control.
See Automatic Climate Control (page 102).
J
18
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing At a GlanceE283251

Seatbelt fastened.
A
Seatbelt not fastened.
B
Seatbelt recently unfastened.
C
Fault
D
To view the seatbelt status, use the
information display controls on the
steering wheel.
Deactivating and Activating the
Seatbelt Reminder (Front Seats Only) WARNING: While the system
allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use the vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this terminates the process.
Read Steps 1 - 4 before starting the
procedure.
Make sure that:
• You set the parking brake.
• The transmission is in park (P).
• The ignition is off. •
You close all vehicle doors.
• You unbuckle the driver and front
passenger seatbelts.
1. Switch the ignition on. Do not start the
engine.
2. Wait until the seatbelt warning lamp turns off (about one minute). After
Step 2, wait an additional five seconds
before proceeding with Step 3. Once
you start Step 3, you must complete
the procedure within 60 seconds.
3. For the seating position you are switching off, buckle then unbuckle the
seatbelt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning lamp
turns on.
4. When the seatbelt warning lamp is on,
buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning lamp
flashes for confirmation.
• This switches the feature off if it is
currently on.
• This switches the feature on if it is
currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing SeatbeltsE274703

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation. WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
(IF EQUIPPED)
Note: If there is a problem with the remote
entry system, make sure to take all remote
controls with you to an authorized dealer in
order to aid in troubleshooting the problem.
Type 1 56
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Keys and Remote ControlsE203600

INSTRUMENT LIGHTING
DIMMER
The instrument lighting dimmer buttons
are on the lighting control.
Repeatedly press one of the
buttons to adjust the brightness.
DAYTIME RUNNING LAMPS -
VEHICLES WITH:
CONFIGURABLE DAYTIME
RUNNING LAMPS WARNING: The daytime running
lamps system does not activate the rear
lamps and may not provide adequate
lighting during low visibility driving
conditions. Make sure you switch the
headlamps on, as appropriate, during all
low visibility conditions. Failure to do so
may result in a crash.
Switch the daytime running lamps on or
off using the touchscreen:
1. Select
Settings.
2. Select
Vehicle.
3. Select
Lighting.
The daytime running lamps turn on when:
1. The lamps are on in the information display.
2. You switch the ignition on.
3. The transmission is not in park (P) for vehicles with automatic transmissions
or you release the parking brake for
vehicles with manual transmissions. 4.
The lighting control is in the autolamps
position.
5. The headlamps are off.
The other lighting control switch positions
do not turn on the daytime running lamps.
If the daytime running lamps are off in the
information display, the lamps stay off in
all switch positions.
DAYTIME RUNNING LAMPS -
VEHICLES WITH: DAYTIME
RUNNING LAMPS (DRL) WARNING:
The daytime running
lamps system does not activate the rear
lamps and may not provide adequate
lighting during low visibility driving
conditions. Make sure you switch the
headlamps on, as appropriate, during all
low visibility conditions. Failure to do so
may result in a crash.
The system turns the lamps on in daylight
conditions.
To switch the system on, switch the
lighting control to any position except
headlamps.
FRONT FOG LAMPS
(IF EQUIPPED)
Switching the Front Fog Lamps On
or Off
Only switch the front fog lamps on during
reduced visibility.
72
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