2020 FORD GT Warranty Guide

November2020Second Printing Litho in U.S.A.
LPHJ 19T201 AA
2020 FORD GT WARRANTY GUIDE
owner.ford.com (U . S .)ford.ca (C a n a d a)

Your satisfaction is our #1 goal. If you have any questions or
concerns, or are unsatisfied with the service you are receiving,
follow these steps:
1. Contact the Ford GT Concierge at 1-800-210-5795.
2. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
3. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
4. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Ford Customer
Relationship Center.
In the United States:In Canada:
Ford Motor Company
Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1–800-232-5952)
www.customersaskford.com
Customer Relationship Centre Ford Motor Companyof Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1–800-565-3673 (FORD) www.ford.ca
In Asia-Pacific Region, Sub-Saharan Africa,U.S. Virgin Islands, Central America, the Caribbean, and Israel: In Puerto Rico:
Ford Motor Company
Ford Export Operations
Attention: Customer Relations 1555 Fairlane Drive
Fairlane Business Park #3 Allen Park, MI 48101
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), AmericaSamoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number:(800) 841-FORD (3673)Fax: (313) 390-0804
E-mail: [email protected] Ford International
Business Development, Inc. P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (800) 841-FORD (3673) Fax: (313) 390-0804
E-mail: [email protected] www.ford.com.pr
In Middle East:
Ford Middle East
Customer Relationship Center P.O. Box 21470
Dubai, United Arab Emirates Telephone: 971-4-3326084
Toll-free Number for the Kingdom of Saudi Arabia: 800 8971409 Local Telephone Number for Kuwait: 24810575 Fax: 971-4-3327299
E-mail: [email protected] www.me.ford.com

Table of Contents
1. INTRODUCTION4
2. IMPORTANT INFORMATION YOU SHOULD KNOW 5
If You Need Customer Assistance 5
Know When Your Warranty Begins 5
Check Your Vehicle 5
Maintain Your Vehicle Properly 5
Who Pays For Warranty Repairs? 6
Do Warranties Apply In Other Countries? 7
3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2020-MODEL VEHICLE 8
Limitations And Disclaimers 8
What Is Covered? 11
What Is Not Covered? 13
4. IN ADDITION ... 18
Roadside Service Assistance (United States,
Puerto Rico, and U.S. Virgin Islands) 18
5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES 19
What Is Covered? 22
What Is Not Covered? 23
6. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES 24
What Is Covered? 28
What Is Not Covered? 30

7. ADDITIONAL INFORMATION ABOUT YOUREMISSIONS WARRANTY COVERAGE, UNDER
FEDERAL AND CALIFORNIA REQUIREMENTS 31
8. BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM 34
9. STATE WARRANTY ENFORCEMENT LAWS 36

1. Introduction
Ford Motor Companyand your selling dealer thank you for
selecting one of our Ford Performance products. Our
commitment to you and your vehicle begins with quality
protection and service.
When you need warranty repairs, contact the Ford GT Concierge
at 1-800-210-5795 and we will make arrangements with your
Ford GT Service Dealer.
This booklet explains in detail the warranty coverages that apply
to your 2020 Ford GT. If you bought a previously owned 2020
Ford GT, you are eligible for any remaining warranty coverages.
Ford Motor Company provides the Emissions Defect Warranties
and Emissions Performance Warranties which cover your
emissions control systems.
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2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
The Ford GT Concierge and your Ford GT dealer is available to
assist you with all your automotive needs. Please follow the
procedures outlined on the front page of this booklet.
In addition, if you are an eligible U.S. owner, you may use - at no
cost - the services of the BBB AUTO LINE program. For details,
see Better Business Bureau (BBB) AUTO LINE program, page 34
or call 1-800-955-5100.
KNOW WHEN YOUR WARRANTY BEGINS
YourWarranty Start Date is the day you take delivery of your
new Ford GT.
CHECK YOUR VEHICLE
We inspect each Ford GT carefully at the assembly facility and
again prior to delivery. But occasionally something may slip past
us, and a customer may find that a vehicle was damaged before
he or she took delivery. If you see any damage when you receive
your vehicle, notify your dealership within one week.
MAINTAIN YOUR VEHICLE PROPERLY
Your Ford GT Owner’s Manual includes the scheduled
maintenance required for your vehicle. Proper maintenance
guards against major repair expenses resulting from neglect or
inadequate maintenance, may help increase the value you
receive when you sell or trade your vehicle, and is important in
allowing your vehicle to comply with applicable emissions
standards.
It is your responsibility to make sure that all of the scheduled
maintenance is performed and that the materials used meet Ford
engineering specifications. Failure to perform scheduled
maintenance as specified in the Owner’s Manual will invalidate
warranty coverage on parts affected by the lack of maintenance.
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Make sure that receipts for completed maintenance work are
retained with the vehicle and confirmation of maintenance work
is always entered in yourOwner’s Manualin the pages provided.
Your Ford GT Service Dealership, has factory-trained technicians
who can perform the required maintenance using genuine Ford
parts. The dealership looks forward to meeting your every service
need to maximize your satisfaction with your vehicle.
WHO PAYS FOR WARRANTY REPAIRS?
You will not be charged for repairs covered by any applicable
warranty during the stated coverage periods, unless specifically
stated elsewhere in this guide.
Some states have mandated alternate time coverage periods for
parts of your vehicle (e.g. seatbelts).
Some states and/or local governments may require a tax on a
portion of warranty repairs. Where applicable law allows, the tax
must be paid by you, the owner of the vehicle.
During the Bumper to Bumper Warranty period, dealers may
receive instructions to provide no-cost, service-type
improvements - not originally included in your Owner’s Manual-
intended to increase your overall satisfaction with your vehicle.
Sometimes Ford may offer a special adjustment program to pay
all or part of the cost of certain repairs beyond the terms of the
applicable warranty. Check with your dealer or call the Ford GT
Concierge at 1-800-210-5795 to learn whether any adjustment
program is applicable to your vehicle. Please have your vehicle
identification number available.
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DO WARRANTIES APPLY IN OTHER COUNTRIES?
TheNew Vehicle Limited Warranty and theEmissions
Warranties described in this booklet apply to your vehicle if:
• it was originally purchased through the Ford Export Operations Military Sales Program; or
• it was originally sold or leased by Ford Motor Company or one of its dealers in the United States or U.S. Federalized
Territories, and it was originally registered/licensed and
operated in the United States, U.S. Federalized Territories, or
Canada.
If you meet either of these two requirements, you do have
warranty coverage when you travel with this vehicle outside the
United States, U.S. Federalized Territories, or Canada. In some
cases, however, you may have to pay the servicing Ford dealer in
a foreign country or U.S. Federalized Territory for a repair that is
covered under the U.S. warranty. If this happens, be sure to save
the paid repair order or invoice. You should present this
document to a U.S. Ford Motor Company dealer for warranty
refund consideration. Refer to www.Ford.com for additional
customer assistance reference information.
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